scholarly journals From street-level to screen-level bureaucracy: Front-line public servants’ recordkeeping behaviours in ICT-enabled agencies

2021 ◽  
Author(s):  
◽  
Anita Rapson
Keyword(s):  
Case Studies ◽  
Personal Information ◽  
Management Strategies ◽  
Personal Characteristics ◽  
Daily Basis ◽  
Front Line ◽  
Public Servants ◽  
Theoretical Concepts ◽  
State Sector ◽  
The Public

<p>Recordkeeping is a ubiquitous task within the public sector: public agencies rely on evidence of activities, in the form of public records, to coordinate activities, track resources, establish precedents, monitor performance as well as maintain consistency and continuity. Many public servants are responsible for recordkeeping; however, to date, little is known about the recordkeeping behaviours of these individuals, particularly about the recordkeeping behaviours of public servants who interact with members of the public on a daily basis.  The purpose of this study is to explore the recordkeeping behaviours of New Zealand front-line public servants within ICT-enabled state sector agencies to understand these behaviours and their associated governance implications. This inductive study began with multiple case studies that sought to explore the recordkeeping behaviours of front-line public servants. The second data collection phase involved a series of qualitative focus group interviews that explored the wider implications of the case studies, with the specific focus on understanding the governance implications. The empirical data was reviewed, drawing on the three theoretical concepts that established the analytical lens for this study: recordkeeping informatics, personal information management strategies, and the influencing factors on front-line public servants’ decision-making behaviours.  Findings from this study suggest that front-line public servants have varying degrees of discretion to perform recordkeeping behaviours. A key outcome of this research is the identification of factors that influence the recordkeeping behaviours of front-line public servants: personal characteristics, organisational characteristics and the broader community.</p>

scholarly journals From street-level to screen-level bureaucracy: Front-line public servants’ recordkeeping behaviours in ICT-enabled agencies

2021 ◽  
Author(s):  
◽  
Anita Rapson
Keyword(s):  
Case Studies ◽  
Personal Information ◽  
Management Strategies ◽  
Personal Characteristics ◽  
Daily Basis ◽  
Front Line ◽  
Public Servants ◽  
Theoretical Concepts ◽  
State Sector ◽  
The Public

<p>Recordkeeping is a ubiquitous task within the public sector: public agencies rely on evidence of activities, in the form of public records, to coordinate activities, track resources, establish precedents, monitor performance as well as maintain consistency and continuity. Many public servants are responsible for recordkeeping; however, to date, little is known about the recordkeeping behaviours of these individuals, particularly about the recordkeeping behaviours of public servants who interact with members of the public on a daily basis.  The purpose of this study is to explore the recordkeeping behaviours of New Zealand front-line public servants within ICT-enabled state sector agencies to understand these behaviours and their associated governance implications. This inductive study began with multiple case studies that sought to explore the recordkeeping behaviours of front-line public servants. The second data collection phase involved a series of qualitative focus group interviews that explored the wider implications of the case studies, with the specific focus on understanding the governance implications. The empirical data was reviewed, drawing on the three theoretical concepts that established the analytical lens for this study: recordkeeping informatics, personal information management strategies, and the influencing factors on front-line public servants’ decision-making behaviours.  Findings from this study suggest that front-line public servants have varying degrees of discretion to perform recordkeeping behaviours. A key outcome of this research is the identification of factors that influence the recordkeeping behaviours of front-line public servants: personal characteristics, organisational characteristics and the broader community.</p>

The Social Media Politicians

2020 ◽  
pp. 272-286
Author(s):  
Víctor Hernández-Santaolalla
Keyword(s):  
Social Media ◽  
Personal Characteristics ◽  
Daily Basis ◽  
Political Leaders ◽  
Political Candidates ◽  
Public And Private ◽  
The Public ◽  
Private Lives ◽  
The Social

Social media brings to the forefront two very important factors to today's politics: the prominent role of the internet and the importance of personalisation which is closely tied to a tendency of political candidates to overexpose their private lives. This does not mean that the candidate becomes more relevant than the political party or the ideological platforms thereof, but the interest tends to fall on the candidate's lifestyle; on their personal characteristics and their most intimate surroundings, which blurs the line between the public and private spheres. Online profiles are used as a showcase for the public agenda of the politician at the same time as they gather, on a daily basis, the thoughts, tastes and leisure time activities of the candidates. This chapter offers a reflection of the ways in which political leaders develop their digital narratives, and how they use the social media environment to approach citizens.

scholarly journals Reforming the public sector and Parliament - Chris Hipkins' goals

2018 ◽  
Vol 14 (1) ◽  
Author(s):  
Colin James
Keyword(s):  
Public Sector ◽  
The State ◽  
Specific Time ◽  
Policy Studies ◽  
Public Servants ◽  
Chief Executives ◽  
State Sector ◽  
The Public

Back in the late 1990s senior public servants worried at Institute of Policy Studies (IPS) roundtables that ‘siloisation’ of the state sector was hampering effectiveness. Also at that time an IPS roundtable of chief and deputy chief executives backed posting advice on agency websites when decisions were made or at some specific time after delivery.

Going Public

2020 ◽  
pp. 279-302
Author(s):  
Bryn Rosenfeld
Keyword(s):  
Public Sector ◽  
Vital Role ◽  
The State ◽  
Political Freedom ◽  
Public Servants ◽  
State Sector ◽  
The Public ◽  
State Apparatus ◽  
Original Survey ◽  
Regime Support

This chapter investigates the political orientations and career aspirations of students who intend to join the state sector in Russia, using original survey data from three elite Russian universities. The analysis focuses on whether and how Russia’s future public servants differ from others in their views of the importance of political freedom, order, national security, and strong economic performance. It finds that Russian youth aspire to work for an autocratic state not because they favor autocratic values nor because they hope to build more democratic institutions. Rather, their preference is based on access to recruitment channels: universities with strong alumni networks in the state apparatus or a parent working in the public sector. These findings suggest that public sector workers’ attitudes are similar to those of others at the start of their careers. Over time, however, public servants’ political attitudes diverge, suggesting that Russia’s large public sector also plays a vital role in securing regime support.

scholarly journals PERSONAL BRANDING DALAM KOMUNIKASI SELEBRITIS (STUDI KASUS PERSONAL BRANDING ALUMNI ABANG NONE JAKARTA DI MEDIA SOSIAL “INSTAGRAM”)

2018 ◽  
Vol 4 (02) ◽  
pp. 149
Author(s):  
Ievansyah Ievansyah ◽  
Teguh Priyo Sadono
Keyword(s):  
Social Media ◽  
Case Studies ◽  
Private Information ◽  
Personal Information ◽  
Management Systems ◽  
The Public ◽  
Basic Assumptions ◽  
The Law ◽  
Personal Branding ◽  
Private Management

<p>ABSTRACT<br />Abang None is a designation for Jakarta Tourism Ambassador. Researchers saw a phenomenon of self-transformation from a tourism ambassador to a celebrity. This phenomenon refers to case studies experienced by Maudy Koesnaedi, Bangpen, and Shabina Gianti. Researchers want to know the personal branding management process they want to form, and convey it to the public through Instagram social media. This study uses qualitative methods, with descriptive case studies, which depart from the Post Positivism paradigm. The concept used is personal branding, and is sharpened by the theory of Communication Private Management (CPM Theory). Data collection techniques are observation, interviews, and documentation analysis. The concept of personal branding proposed by Peter Montoya, refers to eight laws, namely the law of specialization, the law of leadership, the law of personality, the law of distinctiveness. , the law of appearance (the law of visibility), the law of unity, the law of persistence, and the law of good intentions. From these eight laws, the researcher saw that the three sources had different features, were consistent in managing personal branding, and were able to demonstrate good ethics in using social media. The theory of Communication Private Management (CPM Theory), proposed by Sandra Petronio, has five basic assumptions to see how they manage personal information in the public domain. The five assumptions are private information, private boundaries, control and ownership, rule-based management systems, and management dialectics. The three informants in general have known the limitations of their privacy with the public, so they understand the information that is allowed and not to be shared with the public. They have good management, between them and netizens. Researchers hope that further research can further develop the concept of personal branding, and CPM theory. Hopefully this research can be a reference, to be better developed from all aspects.<br /><strong>Keywords:</strong> Personal Branding, Abang None, Celebrity, Instagram</p><p><br />ABSTRAK<br />Abang None merupakan sebutan untuk Duta Pariwisata DKI Jakarta. Peneliti melihat adanya fenomena transformasi diri dari duta pariwisata menjadi seorang selebritis. Fenomena ini mengacu pada studi kasus yang dialami oleh Maudy Koesnaedi, Bangpen, dan Shabina Gianti. Peneliti ingin mengetahui proses pengelolaan personal branding yang ingin mereka bentuk, dan sampaikan ke publik lewat media sosial Instagram. Penelitian ini menggunakan metode kualitatif, dengan studi kasus deskriptif, yang berangkat dari paradigma Post Positivisme. Konsep yang digunakan adalah personal branding, dan dipertajam dengan teori Communication Private Management (CPM Theory). Teknik pengumpulan datanya ialah observasi, wawancara, dan analisis dokumentasi. Konsep personal branding yang dikemukakan oleh Peter Montoya, mengacu pada delapan hukum, yaitu hukum spesialisasi (the law of specialization), hukum kepemimpinan (the law of leadership), hukum kepribadian (the law of personality), hukum perbedaan (the law of distinctiveness), hukum kenampakan (the law of visibility), hukum kesatuan (the law of unity), hukum keteguhan (the law of persistence), dan hukum maksud baik (the law of good will). Dari kedelapan hukum ini, peneliti melihat bahwa ketiga narsumber memiliki keistimewaan yang berbeda-beda, konsisten dalam mengelola personal branding, dan mampu menunjukkan etika yang baik dalam sosial. Teori Communication Private Management (CPM Theory), yang dikemukakan oleh Sandra Petronio, memiliki lima asumsi dasar untuk melihat bagaimana mereka mengelola informasi yang bersifat pribadi di wilayah publik. Lima asumsi itu ialah informasi privat, batasan privat, kontrol dan kepemilikan, sistem manajemen berdasarkan aturan, dan dialektika manajemen. Ketiga narasumber secara garis besar sudah mengetahui batasan privasi mereka dengan publik, sehingga mereka memahami informasi yang boleh dan tidak untuk dibagikan kepada publik. Mereka memiliki manajemen yang baik, antara mereka dan netizen. Peneliti berharap semoga penelitian selanjutnya bisa lebih mengembangkan konsep personal branding, dan teori CPM. Semoga penelitian ini bisa menjadi rujukan, untuk dikembangkan lebih baik lagi dari segala aspek.</p><p><strong>Kata Kunci:</strong> Personal Branding, Abang None, Selebritis, Instagram</p>

Modern Day Trojan Horse

2020 ◽  
Vol 5 (1) ◽  
pp. 33-37
Author(s):  
Zahra Sina ◽  
Nadia Abdullahi
Keyword(s):  
Young Adults ◽  
Life Cycle ◽  
Daily Basis ◽  
Correlation Study ◽  
Trojan Horse ◽  
Female Students ◽  
Personal Hygiene ◽  
The Public

Personal hygiene products are used on a daily basis by many people. Many are comparable to the Trojan horse. On the outside, they appear to be harmless. They are contained in attractive bottles and they rely on misleading ads to attract consumers. However, these products may contain potentially harmful chemicals and many people are unaware of how individuals, societies and environments are affected in the various stages of the life cycle of many personal hygiene products. Our STSE issue deals with an everyday product that falls under the Trojan horse analogy–lotion. We are concerned that our peers and other young adults are purchasing lotions without the knowledge of how they came to stand on the shelves of a store. We conducted a correlation study between gender and popular lotion brands among teenagers and the reasons behind their choices. We came to the conclusion that more females than males were interested in popular lotion brands due to enticing features that targets mainly feminine interests (e.g. scent is an aspect of lotion that more females than males consider when purchasing the brand). For our actions, we prepared an educational mind-map on our issue and a video compilation where we interviewed female students on their reactions to various lotion brand commercials. Our actions are meant to inform the public about the controversies surrounding our issue and the techniques companies use to gain the attention of potential consumers.

Implementasi Asas Keterbukaan pada Pengadaan Tanah bagi Pembangunan untuk Kepentingan Umum: Antara Harapan dan Kenyataan

2020 ◽  
Vol 6 (1) ◽  
Author(s):  
Priyo Katon Prasetyo ◽  
Rosye Villanova Christine ◽  
Sudibyanung Sudibyanung
Keyword(s):  
Information Asymmetry ◽  
Case Studies ◽  
Public Interest ◽  
Economic Inequality ◽  
Land Acquisition ◽  
The Public ◽  
Land Scarcity ◽  
Library Research ◽  
Role Of Information

Abstract: Based on Law Number 2 of 2012 concerning Land Acquisition for Development in the Public Interest, the Openness Principle is one of the ten principles as the basis of the implementation of development. This principle is significant because its complex role can lead to conflicts and disputes. In this paper, discussions are divided into two parts: 1) how the implementation is expected to be applied according to the acquisition procedure in theory; and 2) the reality that occurs in the field. The first discussion was conducted by reviewing the applicable regulations and the methods or concepts of development of the openness principle. Meanwhile, the second discussion about the reality on the field was conducted by elaborating case studies regarding problems in land acquisition. The results of this study indicate that there are gaps in the implementation of the openness principle between theory and reality in regards of land scarcity, economic inequality, and information asymmetry among the involved parties. In conclusion, the implementation of the openness principle is significant with the role of information in land acquisition.Intisari: Berdasarkan Undang Undang Nomor 2 Tahun 2012 tentang Pengadaan Tanah Bagi Pembangunan Untuk Kepentingan Umum, Asas Keterbukaan adalah salah satu dari sepuluh asas yang menjadi dasar pelaksanaannya. Asas ini menjadi signifikan karena perannya yang kompleks dapat menimbulkan konflik dan sengketa. Artikel ini akan membagi pembahasan menjadi dua bagian: pertama, bagaimana implementasi yang seharusnya diterapkan pada prosedur pengadaan secara harapan, dan kedua, membahas mengenai realita yang terjadi di lapangan. Secara harapan pembahasan dilakukan dengan melakukan library research atau studi terhadap peraturan yang berlaku dan metode-metode atau prinsip perkembangan dari asas keterbukaan. Realitas di lapangan akan dielaborasi dari studi kasus mengenai permasalahan dalam pengadaan tanah. Hasil dari penelitian ini menunjukkan ada gap dalam implementasi asas keterbukaan antara harapan dan realitas di lapangan yang bersumber dari kelangkaan sumber daya/tanah, ketimpangan ekonomi dan asimetri informasi di antara para pihak yang terlibat. Tulisan ini menyimpulkan bahwa implementasi asas keterbukaan signifikan dengan peran informasi dalam pengadaan tanah. 

Sign in / Sign up

Export Citation Format

Share Document