scholarly journals Pengaruh Kecerdasan Emosional, Organizational Citizenship Behavior, dan Kepuasan Kerja terhadap Kinerja Karyawan

2021 ◽  
Vol 9 (4) ◽  
pp. 1349-1359
Author(s):  
Guruh Grahandika ◽  
Dewie Tri Wijayati
Keyword(s):  
Job Satisfaction ◽  
Emotional Intelligence ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Motivation ◽  
Employee Performance ◽  
Linear Regression Analysis ◽  
Measurement Scale ◽  
Citizenship Behavior ◽  
Permanent Employees

This study aims to determine and analyze the effect of emotional intelligence, organizational citizenship behavior and job satisfaction on employee performance at PT. Perkebunan Nusantara X Pabrik Gula Lestari Nganjuk. This research is a type with a quantitative approach with a population of 185 permanent employees, and the sampling technique uses slovin sampling with a sample of 128 permanent employees. The analytical tool used is multiple linear regression analysis by IBM SPSS 25 software. The measurement scale used is the Likert Scale. The results of the study explained that emotional intelligence significantly and positively affects employee performance. Besides that, organizational citizenship behavior has a significant and positive impact on employee performance, and job satisfaction has a significant and positive effect on employee performance. The company should maintain its performance by building a communication and work culture that has been carried out based on the values of emotional intelligence, OCB level, and employee satisfaction. In addition, it can also provide work motivation to employees in the company by providing rewards through various programs that can improve work performance and increase employee performance.

scholarly journals PENGARUH KEPUASAN KERJA, KOMITMEN ORGANISASIONAL DAN MOTIVASI KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR

2018 ◽  
Vol 7 (8) ◽  
pp. 4447
Author(s):  
I Putu Adi Kususma Putra ◽  
I Gede Adnyana Sudibya
Keyword(s):  
Job Satisfaction ◽  
Regression Analysis ◽  
Organizational Commitment ◽  
Linear Regression ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Motivation ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Citizenship Behavior

The purpose of this study is to determine the effect of job satisfaction, organizational commitment, and work motivation of organizational citizenship behavior in LPD Tanjung Benoa. The population in this research is all employees in LPD Tanjung Benoa which amounted to 32 people. The sample used in this study is the entire population of 32 people with the participation of leaders. By the method of determining saturated sampling is the technique of determining the sample when all members of the population used as a sample. This research uses multiple linear regression analysis to test the effect of job satisfaction, organizational commitment and work motivation to OCB in LPD Tanjung Benoa. The results showed that job satisfaction, organizational commitment and work motivation had a positive and significant effect on OCB employees in LPD Tanjung Benoa. That is, the higher job satisfaction, organizational commitment and work motivation owned by employees, it will increase the OCB LPD employees Tanjung Benoa.

scholarly journals The effect of work motivation, work environment, and job satisfaction on organizational citizenship behavior and their impact on employees performance of RSU Menteng Mitra Afia during the Covid-19 pandemic

2021 ◽  
Vol 10 (6) ◽  
pp. 101-110
Author(s):  
Enrico Rinaldi ◽  
Setyo Riyanto
Keyword(s):  
Job Satisfaction ◽  
Data Analysis ◽  
Work Environment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Motivation ◽  
Employee Performance ◽  
Partial Least Square ◽  
Citizenship Behavior ◽  
Equation Modeling

The current Covid-19 pandemic has resulted in many hospitals in the world experiencing difficulties both in terms of management and infrastructure in providing services because the number of patients has increased in a short time. The human aspect has a significant role in hospitals, with the characteristics of various ages, education levels, position levels, and length of work. Menteng Mitra Afia General Hospital (MMA GH) is one of 144 hospitals in Jakarta that accepts COVID-19 patients and has had significant changes in terms of service and management. In this study, the authors succeeded in analyzing the influence of work motivation, work environment, and job satisfaction on Organizational Citizenship Behavior (OCB) and their impact on employee performance at MMA GH during the COVID 19 pandemic. Sampling method with a total sampling of 121 respondents from the population of employees who returned the questionnaire. The technical data analysis technique uses the Structural Equation Modeling, where the data processing uses the Partial Least Square (Smart-PLS) version 3.0 program. From the results of data analysis, it was found that work motivation has the most significant loading factor in its influence on OCB and employee performance, followed by Job Satisfaction and Work Environment. The conclusions that can be drawn from the results of data analysis and discussion are as follows: (1) Work Motivation has an effect on OCB (2) Work Environment has no effect on OCB (3) Job Satisfaction has an effect on OCB (4) Work motivation has an effect on Employee Performance (5) OCB has an effect on Employee Performance (6) Job Satisfaction has an effect on Employee Performance at MMA GH.

scholarly journals The Effect of Emotional Intelligence, Organizational Commitment and Organizational Citizenship Behavior on Employee Performance

2021 ◽  
Vol 3 (4) ◽  
pp. 84-95
Author(s):  
Achmad Mohyi
Keyword(s):  
Emotional Intelligence ◽  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Sampling Method ◽  
Employee Performance ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Citizenship Behavior ◽  
Research Objects

The purpose of this study is to examine the effect of emotional intelligence, organizational commitment, and organizational citizenship behavior on employee performance. Sampling method was purposive sampling with 80 employees of PT. Taman Sengkaling UNMUH Malang. A multiple linear regression analysis was used to determine the effect of emotional intelligence, organizational commitment, and organizational citizenship behavior on employee performance. This study concluded that there is a significant effect between emotional intelligence, organizational commitment, and organizational citizenship behavior on employee performance. The higher the emotional intelligence, organizational commitment, and organizational citizenship behavior OCB, the higher the employee performance. This paper research suggests further research examine other variables with different research objects.

scholarly journals Upaya Meningkatkan Perilaku Organizational Citizenship Behavior (OCB) Pada Karyawan Pt. Pos Indonesia Persero Surakarta

ProBank ◽  
2018 ◽  
Vol 3 (2) ◽  
pp. 95-107
Author(s):  
Alean Kistiani Hegy Suryana ◽  
Milka Susana Theorupun
Keyword(s):  
Job Satisfaction ◽  
Emotional Intelligence ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Motivation ◽  
Hypothesis Test ◽  
Sampling Technique ◽  
Coefficient Of Determination ◽  
Citizenship Behavior ◽  
Test Results

The purpose of this study was to analyze the Influence Emotional Intelligent and Work Motivation  on Organizational Citizenship Behavior (OCB)  with Job Satisfaction as a Mediating variable (Study at  employees PT. Pos Indonesia Persero Surakarta). This study used 168 employees of  PT. Pos Indonesia Persero Surakarta. The sampling technique was done by using probability sampling. In this study  a model of analysis was Regression Analysis with path analysis. Hypothesis Test Results show Emotional Intelligence has a significant effect on Job Satisfaction, Work Motivation has a significant effect on Job Satisfaction, Job Satisfaction has a significant effect on Organizational Citizenship Behavior, Emotional Intelligence has a significant effect on OCB, Work Motivation has a significant on OCB, Job Satisfaction mediates Emotional Intelligence towards OCB, Job Satisfaction mediates Work Motivation towards Organizational Citizenship Behavior (OCB). F test results are known the value of F = 125,764  significance of  0.000 <0.05, with the conclusion of the variables Emotional Intelligence, Work Motivation and Job Satisfaction have a significant effect on Organizational Citizenship Behavior (OCB). The total coefficient of determination (R2) of 0.798 can be interpreted as variation in OCB Employees at PT. Pos Indonesia Persero Surakarta explained by the variables Emotional Intelligence, Work Motivation and Job Satisfaction of 79.8% and the remaining 20.2% is explained by other variables outside the variables studied in this study.Keyword: Emotional Intelligent, Work Motivation,  Job Satisfaction, and Organizational Citizenship Behavior.

scholarly journals THE EFFECT OF LEADERSHIP, JOB SATISFACTION, ORGANIZATIONAL CITIZENSHIP BEHAVIOUR AND COMPETENCE ON EMPLOYEE PERFORMANCE (CASE STUDY AT XYZ MINISTRY IN INDONESIA)

2021 ◽  
Vol 2 (2) ◽  
pp. 222-232
Author(s):  
Rini Tri Rejeki ◽  
Aslam Mei Nur Widigdo
Keyword(s):  
Job Satisfaction ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Employee Performance ◽  
Sampling Technique ◽  
Citizenship Behavior ◽  
Regression Methods ◽  
Research Population ◽  
Permanent Employees

This research has purpose to discover the affect of leadership, job satisfaction, organizational citizenship behavior, and competence on employee performance in XYZ Ministry. The research method used quantitative approach with the type of research is included in causal research. The research population was 1,587 permanent employees at Work Units and Technical Implementation Units of XYZ Ministry in Jabodetabek. The sampling technique was proportional stratified random sampling with the number of samples was 94 employees. These research data were obtained by distributing questionnaires. The quantitative data analysis method uses multiple linear regression methods. The results showed if 1) Leadership partially has the strongest and significant impact on employee performance. 2) Job satisfaction partially has a significant impact on employee performance. 3) Organizational citizenship behavior partially has a significant impact on employee performance. 4) Employee competence partially has a significant impact on employee performance. 5) Leadership, job satisfaction, organizational citizenship behavior and employee competence simultaneously have a significant impact on employee performance.

scholarly journals Effect of Organizational Commitment, Compensation and Job Satisfaction on Employee Performance Through Organizational Citizenship Behavior In Bank BPD DIY Employees Senopati Branch Office

2021 ◽  
Vol 1 (1) ◽  
pp. 39-50
Author(s):  
Godeliva Leni Seran ◽  
Didik Subiyanto ◽  
I.Soni Kurniawan
Keyword(s):  
Job Satisfaction ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Employee Performance ◽  
Internal Variable ◽  
Citizenship Behavior ◽  
Significant Positive Effect ◽  
Branch Office ◽  
Positive Effect ◽  
Performance Behavior

This study aims to determine the factors that affect the performance at the BANK BPD DIY Senopati branch office. The method in this research is accidental sampling. The analytical method used is the classical assumption test, t-test and Sobel test. Based on the research results, it is known that commitment has a significant positive effect on OCB, compensation has a significant effect on OCB, and satisfaction does not affect OCB, while commitment has a significant effect on employee performance, compensation has a significant positive effect on performance, job satisfaction has no effect on performance. OCB has a positive effect on employee performance. commitment has a significant positive effect on performance with the OCB variable as an intervening variable, compensation has a significant effect on performance with OCB as an internal variable has no significant effect on performance through OCB As an intervening variable and job satisfaction It is expected that this research can be used to measure commitment, compensation, and employee satisfaction as well as OCB on employee performance behavior

scholarly journals Influence Organizational Citizenship Behavior and Work Motivation on Job Performance of PT JNE Kota Kediri

2021 ◽  
Vol 8 (1) ◽  
pp. 48-60
Author(s):  
Ria Lestari Pangastuti ◽  
Desi Kristanti
Keyword(s):  
Job Satisfaction ◽  
Job Performance ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Model ◽  
Work Motivation ◽  
Measurement Model ◽  
Citizenship Behavior ◽  
General Goals ◽  
Model Measurement

Organizations are systems and human activities that work together. In line with that, the organization is said to be a rational coordination of the activities of a number of people to achieve some general goals through the division of work and functions through a hierarchy of authority and responsibility. Analyzing the influence of motivation on job performance, analyzing the effect of job satisfaction on job performance, analyzing the influence of motivation on job satisfaction. This type of research is correlational analytic research. Correlation analysis is a statistical method used to measure the magnitude of the linear relationship between two or more variables. SEM, a complete modeling, basically consists of a measurement model (Measurement Model) and a Structural Model or Causal Model. This research is empirical evidence regarding the effect of motivation and OCB on achievement. This study uses a sample of 100 respondents who are employees of PT JNE Kota Kediri. The results showed that: motivation has an effect on OCB where effective motivation can increase or encourage an employee to feel satisfied, motivation has an effect on achievement. Where an employee who is committed to the organization will feel happy to be part of the organization, have trust and good feelings for the organization and have a desire to remain in the organization, and intend to do what is best for the organization.

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