scholarly journals Influence Organizational Citizenship Behavior and Work Motivation on Job Performance of PT JNE Kota Kediri

2021 ◽  
Vol 8 (1) ◽  
pp. 48-60
Author(s):  
Ria Lestari Pangastuti ◽  
Desi Kristanti
Keyword(s):  
Job Satisfaction ◽  
Job Performance ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Model ◽  
Work Motivation ◽  
Measurement Model ◽  
Citizenship Behavior ◽  
General Goals ◽  
Model Measurement

Organizations are systems and human activities that work together. In line with that, the organization is said to be a rational coordination of the activities of a number of people to achieve some general goals through the division of work and functions through a hierarchy of authority and responsibility. Analyzing the influence of motivation on job performance, analyzing the effect of job satisfaction on job performance, analyzing the influence of motivation on job satisfaction. This type of research is correlational analytic research. Correlation analysis is a statistical method used to measure the magnitude of the linear relationship between two or more variables. SEM, a complete modeling, basically consists of a measurement model (Measurement Model) and a Structural Model or Causal Model. This research is empirical evidence regarding the effect of motivation and OCB on achievement. This study uses a sample of 100 respondents who are employees of PT JNE Kota Kediri. The results showed that: motivation has an effect on OCB where effective motivation can increase or encourage an employee to feel satisfied, motivation has an effect on achievement. Where an employee who is committed to the organization will feel happy to be part of the organization, have trust and good feelings for the organization and have a desire to remain in the organization, and intend to do what is best for the organization.

The Effects of Leaders' Behavior on Job Satisfaction, Organizational Citizenship Behavior, Deviant Behavior, and Job Performance of Employees

2020 ◽  
pp. 100-113
Author(s):  
Pooja Agrawal ◽  
Omvir Gautam
Keyword(s):  
Job Satisfaction ◽  
Job Performance ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Deviant Behavior ◽  
Behavioral Outcomes ◽  
Citizenship Behavior ◽  
Work Behaviors ◽  
Organization Citizenship Behavior ◽  
Organizational Attention

The chapter investigates the impact of leaders' behavior on the employees' job satisfaction and how job satisfaction mediates three work behaviors: organization citizenship behavior, employees' deviant behavior, and job performance. A sum of 304 employees from higher learning institutes answered an adopted questionnaire. This chapter reflects a clear picture with respect to leaders' behavior the advanced era. Employees' deviance behavior emerged as organizational attention. This chapter is an attempt to identify the effects of superior' behavior on employees' job satisfaction. Further, the behavioral outcomes of job satisfaction in the form of job performance, organizational citizenship behavior, and workplace deviant behavior.

scholarly journals The Influence of Work Resources, Demands, and Organizational Culture on Job Satisfaction, Organizational Commitment, and Citizenship Behaviors of Spanish Police Officers

2020 ◽  
Vol 17 (20) ◽  
pp. 7607
Author(s):  
Alexandra Marcos ◽  
Cristina García-Ael ◽  
Gabriela Topa
Keyword(s):  
Job Satisfaction ◽  
Organizational Culture ◽  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Police Officers ◽  
Discriminant Validity ◽  
Structural Model ◽  
Citizenship Behavior ◽  
Citizenship Behaviors

The present study aims to analyze the influence of work demands and resources (support and control) on the attitudes and behaviors (satisfaction, organizational commitment, and organizational citizenship behaviors toward the organization, OCBO) of Spanish police officers, and to examine the potential mediating role of the flexibility-oriented organizational culture. Participants were 182 Spanish police officers. The analysis was carried out using the Smart PLS (Partial Least Squares) program. Firstly, reliability and convergent and discriminant validity were analyzed. Secondly, the structural model was evaluated. Overall, findings support the hypothesized model, except there was not a significant effect of demands and support on OCBO (Organizational Citizenship Behavior Organization-oriented). Results of the importance-performance map analysis also show that, in terms of predicted job satisfaction and organizational commitment, control and support are not so important, but both of them perform relatively well compared to the remaining constructs (demands and flexibility-oriented culture).

scholarly journals PENGARUH KEPUASAN KERJA, KOMITMEN ORGANISASIONAL DAN MOTIVASI KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR

2018 ◽  
Vol 7 (8) ◽  
pp. 4447
Author(s):  
I Putu Adi Kususma Putra ◽  
I Gede Adnyana Sudibya
Keyword(s):  
Job Satisfaction ◽  
Regression Analysis ◽  
Organizational Commitment ◽  
Linear Regression ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Motivation ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Citizenship Behavior

The purpose of this study is to determine the effect of job satisfaction, organizational commitment, and work motivation of organizational citizenship behavior in LPD Tanjung Benoa. The population in this research is all employees in LPD Tanjung Benoa which amounted to 32 people. The sample used in this study is the entire population of 32 people with the participation of leaders. By the method of determining saturated sampling is the technique of determining the sample when all members of the population used as a sample. This research uses multiple linear regression analysis to test the effect of job satisfaction, organizational commitment and work motivation to OCB in LPD Tanjung Benoa. The results showed that job satisfaction, organizational commitment and work motivation had a positive and significant effect on OCB employees in LPD Tanjung Benoa. That is, the higher job satisfaction, organizational commitment and work motivation owned by employees, it will increase the OCB LPD employees Tanjung Benoa.

scholarly journals INFLUENCE OF ORGANIZATIONAL COMMITMENT, WORK SATISFACTION, WORK MOTIVATION TOWARD ORGANIZATIONAL CITIZENSHIP BEHAVIOR

2020 ◽  
Vol 1 (6) ◽  
pp. 930-944
Author(s):  
Muchtadin Muchtadin ◽  
Chaerudin Chaerudin
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Linear Regression ◽  
Multiple Linear Regression ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Strong Influence ◽  
Work Motivation ◽  
Citizenship Behavior ◽  
Test Results

The purpose of this study was to measure the effect of organizational commitment, job satisfaction and work motivation on organizational citizenship behavior in SMK Satria Srengseng teachers, this research is quantitative. The population is all teaching teachers and staff. The technique in taking samples uses nonrandom sampling in the form of saturated samples with a total of 70 teachers. Data obtained from the results of the study were analyzed using multiple linear regression. T-test results for the variable organizational commitment, job satisfaction and partial work motivation are positive and significant for organizational citizenship behavior (OCB). F-test results for the variable organizational commitment, job satisfaction and work motivation together are significant for organizational citizenship behavior (OCB). Suggestions for further research are to include other variables that also have a strong influence in shaping organizational citizenship behavior (OCB).

scholarly journals PERANAN ORGANIZATIONAL CITIZE DALAM MEMEDIASI PENGARUH JO DAN HUMAN RESOURCES MANAGE TERHADAP SERVICE QUALITY PADA BINTANG LIMA DI JAKARTA SHIP BEHAVIOR SATISFACTION ENT PRACTICES EBUAH HOTEL PUSAT

2009 ◽  
Vol 2 (1) ◽  
pp. 36
Author(s):  
DEWAYANI HAPSARI
Keyword(s):  
Job Satisfaction ◽  
Service Quality ◽  
Human Resources ◽  
Job Performance ◽  
Organizational Citizenship ◽  
Significant Influence ◽  
Organizational Citizenship Behavior ◽  
Management Practices ◽  
Citizenship Behavior ◽  
Resources Management

<p class="Style1"><strong><em>The purpose of this research is to propose a model which organizational citizenship </em></strong><strong><em>behavior and job performance mediate the influence of job satifaction and human </em></strong><strong><em>resources management practices toward service quality at Grand Sahid Jaya Jakarta. </em></strong><strong><em>The conceptual framework consists of the following constructs : job satisfaction, </em></strong><strong><em>human resources management practices, organizational citizenship behavior, job </em></strong><strong><em>performance, and service quality. Moreover, four hypotheses were developed and </em></strong><strong><em>tested. instrument test of validity and reliability were used to test the validity of the </em></strong><strong><em>measures, while multiple regression from Statistical Package forSocial Science (SPSS) </em></strong><strong><em>was used in hypotheses testing. Data were collected from Grand Sahid Jaya employee, </em></strong><strong><em>Jakarta. The objectives of this research is to analyze the j.b satisfaction influence </em></strong><strong><em>organizational citizenship behavior at Grand Sahid Jaya Jakarta, analyze the human </em></strong><strong><em>resources practices toward organizational citizenship behavior, analyze the </em></strong><strong><em>organizational citizenship behavior influence job performance and analyze job </em></strong><strong><em>performance influence service quality at Grand Sahid Jaya Jakar<sup>I</sup>ta. The result indicate </em></strong><strong><em>that all hypothesis was supported, indicated that job sati action have sign</em></strong><strong><em>ificant influence toward organizational citizenship behavior, human resources practices have significant influence toward organizational citizenship behavior, organizational citizenship behavior have significant influence toward job performance and job performance have significant influence toward service quality.</em></strong></p><p class="Style1"><strong><em>Keywords : Job performance, service quality, job satisfaction, and organizational </em></strong><strong><em>citizenship behavior.</em></strong></p>

scholarly journals MOTIVASI KERJA, KEPUASAN KERJA, KOMITMEN ORGANISASI, DAN ORGANIZATIONAL CITIZENSHIP BEHAVIOUR (OCB)

2020 ◽  
Vol 15 (1) ◽  
pp. 183-200
Author(s):  
Yuliati .
Keyword(s):  
Job Satisfaction ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
Work Motivation ◽  
Equation Model ◽  
Citizenship Behavior ◽  
Voluntary Work ◽  
Analysis Technique ◽  
Mental Stimulation

The purpose of this study to analyze the influence of work motivation, job satisfaction on organizational citizenship behavior (OCB) and organizational commitment as implemented in vocational teachers mediasi.Penelitian Gayamsari District Semarang with a sample of 160 teacher.Teknik analysis technique used is Structural Equation Model (SEM) with software AMOS Ver 22.Hasil this study indicate that the causal relationships between variables significantly.The results of this study explains that variabel motivation and commitment is an important factor for improving the quality of learning, because as mental stimulation which is owned by a person in doing voluntary work as guru. But attitude as a form of job satisfaction should be encouraged in the interests of the organization. All of these will be able to bring more students to study in earnest

scholarly journals THE EFFECT OF JOB SATISFACTION, ORGANIZATIONAL COMMITMENT AND WORK MOTIVATION TO ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) TEACHERS IN SMAN 9 TANGERANG

2020 ◽  
Vol 2 (1) ◽  
pp. 172-184
Author(s):  
Maswanih Wanih ◽  
Muhammad Iqbal
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Motivation ◽  
Sampling Technique ◽  
Citizenship Behavior ◽  
Study Approach ◽  
Job Motivation ◽  
Spss Software

This research aims to examine and analyze the effect of job satisfaction, organizational commitment and work motivation on the organizational citizenship behavior of teachers in SMA Negeri 9 Tangerang. The study approach is a quantitative approach through data collection method using a questionnaire with a sample of 56 respondents with the sampling technique used is census. The method of analysis used is multiple linear regression conducted through SPSS software version 25. The results show that the variables of job satisfaction, organizational commitment and work motivation partly have a positive and significant effect on organizational citizenship behavior. At the same time, all three variables independent of job satisfaction, organizational commitment and job motivation have a positive and significant impact on organizational citizenship behavior teacher at SMA Negeri 9 Tangerang

scholarly journals The effect of work motivation, work environment, and job satisfaction on organizational citizenship behavior and their impact on employees performance of RSU Menteng Mitra Afia during the Covid-19 pandemic

2021 ◽  
Vol 10 (6) ◽  
pp. 101-110
Author(s):  
Enrico Rinaldi ◽  
Setyo Riyanto
Keyword(s):  
Job Satisfaction ◽  
Data Analysis ◽  
Work Environment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Motivation ◽  
Employee Performance ◽  
Partial Least Square ◽  
Citizenship Behavior ◽  
Equation Modeling

The current Covid-19 pandemic has resulted in many hospitals in the world experiencing difficulties both in terms of management and infrastructure in providing services because the number of patients has increased in a short time. The human aspect has a significant role in hospitals, with the characteristics of various ages, education levels, position levels, and length of work. Menteng Mitra Afia General Hospital (MMA GH) is one of 144 hospitals in Jakarta that accepts COVID-19 patients and has had significant changes in terms of service and management. In this study, the authors succeeded in analyzing the influence of work motivation, work environment, and job satisfaction on Organizational Citizenship Behavior (OCB) and their impact on employee performance at MMA GH during the COVID 19 pandemic. Sampling method with a total sampling of 121 respondents from the population of employees who returned the questionnaire. The technical data analysis technique uses the Structural Equation Modeling, where the data processing uses the Partial Least Square (Smart-PLS) version 3.0 program. From the results of data analysis, it was found that work motivation has the most significant loading factor in its influence on OCB and employee performance, followed by Job Satisfaction and Work Environment. The conclusions that can be drawn from the results of data analysis and discussion are as follows: (1) Work Motivation has an effect on OCB (2) Work Environment has no effect on OCB (3) Job Satisfaction has an effect on OCB (4) Work motivation has an effect on Employee Performance (5) OCB has an effect on Employee Performance (6) Job Satisfaction has an effect on Employee Performance at MMA GH.

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