scholarly journals Upaya Meningkatkan Perilaku Organizational Citizenship Behavior (OCB) Pada Karyawan Pt. Pos Indonesia Persero Surakarta

ProBank ◽  
2018 ◽  
Vol 3 (2) ◽  
pp. 95-107
Author(s):  
Alean Kistiani Hegy Suryana ◽  
Milka Susana Theorupun
Keyword(s):  
Job Satisfaction ◽  
Emotional Intelligence ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Motivation ◽  
Hypothesis Test ◽  
Sampling Technique ◽  
Coefficient Of Determination ◽  
Citizenship Behavior ◽  
Test Results

The purpose of this study was to analyze the Influence Emotional Intelligent and Work Motivation  on Organizational Citizenship Behavior (OCB)  with Job Satisfaction as a Mediating variable (Study at  employees PT. Pos Indonesia Persero Surakarta). This study used 168 employees of  PT. Pos Indonesia Persero Surakarta. The sampling technique was done by using probability sampling. In this study  a model of analysis was Regression Analysis with path analysis. Hypothesis Test Results show Emotional Intelligence has a significant effect on Job Satisfaction, Work Motivation has a significant effect on Job Satisfaction, Job Satisfaction has a significant effect on Organizational Citizenship Behavior, Emotional Intelligence has a significant effect on OCB, Work Motivation has a significant on OCB, Job Satisfaction mediates Emotional Intelligence towards OCB, Job Satisfaction mediates Work Motivation towards Organizational Citizenship Behavior (OCB). F test results are known the value of F = 125,764  significance of  0.000 <0.05, with the conclusion of the variables Emotional Intelligence, Work Motivation and Job Satisfaction have a significant effect on Organizational Citizenship Behavior (OCB). The total coefficient of determination (R2) of 0.798 can be interpreted as variation in OCB Employees at PT. Pos Indonesia Persero Surakarta explained by the variables Emotional Intelligence, Work Motivation and Job Satisfaction of 79.8% and the remaining 20.2% is explained by other variables outside the variables studied in this study.Keyword: Emotional Intelligent, Work Motivation,  Job Satisfaction, and Organizational Citizenship Behavior.

scholarly journals INFLUENCE OF ORGANIZATIONAL COMMITMENT, WORK SATISFACTION, WORK MOTIVATION TOWARD ORGANIZATIONAL CITIZENSHIP BEHAVIOR

2020 ◽  
Vol 1 (6) ◽  
pp. 930-944
Author(s):  
Muchtadin Muchtadin ◽  
Chaerudin Chaerudin
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Linear Regression ◽  
Multiple Linear Regression ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Strong Influence ◽  
Work Motivation ◽  
Citizenship Behavior ◽  
Test Results

The purpose of this study was to measure the effect of organizational commitment, job satisfaction and work motivation on organizational citizenship behavior in SMK Satria Srengseng teachers, this research is quantitative. The population is all teaching teachers and staff. The technique in taking samples uses nonrandom sampling in the form of saturated samples with a total of 70 teachers. Data obtained from the results of the study were analyzed using multiple linear regression. T-test results for the variable organizational commitment, job satisfaction and partial work motivation are positive and significant for organizational citizenship behavior (OCB). F-test results for the variable organizational commitment, job satisfaction and work motivation together are significant for organizational citizenship behavior (OCB). Suggestions for further research are to include other variables that also have a strong influence in shaping organizational citizenship behavior (OCB).

scholarly journals THE EFFECT OF JOB SATISFACTION, ORGANIZATIONAL COMMITMENT AND WORK MOTIVATION TO ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) TEACHERS IN SMAN 9 TANGERANG

2020 ◽  
Vol 2 (1) ◽  
pp. 172-184
Author(s):  
Maswanih Wanih ◽  
Muhammad Iqbal
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Motivation ◽  
Sampling Technique ◽  
Citizenship Behavior ◽  
Study Approach ◽  
Job Motivation ◽  
Spss Software

This research aims to examine and analyze the effect of job satisfaction, organizational commitment and work motivation on the organizational citizenship behavior of teachers in SMA Negeri 9 Tangerang. The study approach is a quantitative approach through data collection method using a questionnaire with a sample of 56 respondents with the sampling technique used is census. The method of analysis used is multiple linear regression conducted through SPSS software version 25. The results show that the variables of job satisfaction, organizational commitment and work motivation partly have a positive and significant effect on organizational citizenship behavior. At the same time, all three variables independent of job satisfaction, organizational commitment and job motivation have a positive and significant impact on organizational citizenship behavior teacher at SMA Negeri 9 Tangerang

scholarly journals Pengaruh Kecerdasan Emosional, Organizational Citizenship Behavior, dan Kepuasan Kerja terhadap Kinerja Karyawan

2021 ◽  
Vol 9 (4) ◽  
pp. 1349-1359
Author(s):  
Guruh Grahandika ◽  
Dewie Tri Wijayati
Keyword(s):  
Job Satisfaction ◽  
Emotional Intelligence ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Motivation ◽  
Employee Performance ◽  
Linear Regression Analysis ◽  
Measurement Scale ◽  
Citizenship Behavior ◽  
Permanent Employees

This study aims to determine and analyze the effect of emotional intelligence, organizational citizenship behavior and job satisfaction on employee performance at PT. Perkebunan Nusantara X Pabrik Gula Lestari Nganjuk. This research is a type with a quantitative approach with a population of 185 permanent employees, and the sampling technique uses slovin sampling with a sample of 128 permanent employees. The analytical tool used is multiple linear regression analysis by IBM SPSS 25 software. The measurement scale used is the Likert Scale. The results of the study explained that emotional intelligence significantly and positively affects employee performance. Besides that, organizational citizenship behavior has a significant and positive impact on employee performance, and job satisfaction has a significant and positive effect on employee performance. The company should maintain its performance by building a communication and work culture that has been carried out based on the values of emotional intelligence, OCB level, and employee satisfaction. In addition, it can also provide work motivation to employees in the company by providing rewards through various programs that can improve work performance and increase employee performance.

scholarly journals Pengaruh kompensasi finansial dan kepuasan kerja terhadap organizational citizenship behavior (OCB) pada karyawan PT. Kilang Lima Gunung

2018 ◽  
Vol 7 (2) ◽  
Author(s):  
Sulastri Sulastri ◽  
Chichi Andriani ◽  
Suci Kurnia Latifa
Keyword(s):  
Job Satisfaction ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Sampling Technique ◽  
Analysis Data ◽  
Citizenship Behavior ◽  
Financial Compensation ◽  
Organization Citizenship Behavior ◽  
Analysis Technique ◽  
Cluster Random Sampling

This study aims to determine the effect of Financial Compensation and Job Satisfaction of Organizational Citizenship Behavior (OCB) on Employees of PT. Kilang Lima Gunung. Population of this research is all employees at PT. Kilang Lima Gunung totaling 105 people. The sampling technique of this study is Cluster Random Sampling with a sample of 104 employees. The analysis technique used is path analysis. Data analysis in this study using Analysis of Moment Structure using IBM SPSS AMOS 22 program. The results showed that: (1) financial compensation did not positively and significantly affect the Organizational Citizenship Behavior (OCB) on the employees of PT. Gunung Lima refinery, (2) financial compensation has a positive and significant impact on employee work satisfaction of PT. Kilang Lima Gunung, (3) job satisfaction has a positive and significant impact on Organizational Citizenship Behavior (OCB) of PT. Kilang Lima Gunung, (4) financial compensation has significant effect to Organizational Citizenship Behavior (OCB) of PT.Kilang Lima Gunung through job satisfactionKeywords: Financial compensation; job satisfaction; organization citizenship behavior

scholarly journals Pengaruh Kepuasan Kerja Dan Komitmen Organisasi Terhadap Organizational Citizenship Behavior Pada PT. Pegadaian Cabang Tenggarong

2021 ◽  
Vol 21 (1) ◽  
pp. 67-83
Author(s):  
Iskandar Iskandar ◽  
Agustina Liana
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Big Five ◽  
Organizational Citizenship Behavior ◽  
Multiple Regression Model ◽  
Positive Influence ◽  
Citizenship Behavior ◽  
Big Five Personality ◽  
Test Results

Abstract:                The purpose of this study was to determine the effect of Organizational Commitment and Job Satisfaction on Organizational Citizenship Behavior at PT. Pegadaian (Persero) Cabang Tenggarong either partially or simultaneously. Respondents in this study were drawn from all employees of PT. Pegadaian Tenggarong Branch, totaling 25 employees. The analytical tool used is a Multiple Regression model. The results of the calculation of the F test (simultaneous), the variable Job Satisfaction and Organizational Commitment simultaneously affect the Organizational Citizenship Behavior. Job Satisfaction (X1) and Organizational Commitment variable has a positive influence on Organizational Citizenship Behavior. From the two partial correlation test results above, it can be seen that the value of the Big Five Personality (X1) variable is the largest compared to with the organizational commitment variable (X2), so the Big Five Personality (X1) variable is the biggest, the dominant variable affecting the Organizational Citizenship Behavior of PT. Pegadaian (Persero) Branch of Tenggarong.   Keywords: Big Five Personality, Organizational Commitment, Organizational Citizenship Behavior  

scholarly journals Influence Organizational Citizenship Behavior and Work Motivation on Job Performance of PT JNE Kota Kediri

2021 ◽  
Vol 8 (1) ◽  
pp. 48-60
Author(s):  
Ria Lestari Pangastuti ◽  
Desi Kristanti
Keyword(s):  
Job Satisfaction ◽  
Job Performance ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Model ◽  
Work Motivation ◽  
Measurement Model ◽  
Citizenship Behavior ◽  
General Goals ◽  
Model Measurement

Organizations are systems and human activities that work together. In line with that, the organization is said to be a rational coordination of the activities of a number of people to achieve some general goals through the division of work and functions through a hierarchy of authority and responsibility. Analyzing the influence of motivation on job performance, analyzing the effect of job satisfaction on job performance, analyzing the influence of motivation on job satisfaction. This type of research is correlational analytic research. Correlation analysis is a statistical method used to measure the magnitude of the linear relationship between two or more variables. SEM, a complete modeling, basically consists of a measurement model (Measurement Model) and a Structural Model or Causal Model. This research is empirical evidence regarding the effect of motivation and OCB on achievement. This study uses a sample of 100 respondents who are employees of PT JNE Kota Kediri. The results showed that: motivation has an effect on OCB where effective motivation can increase or encourage an employee to feel satisfied, motivation has an effect on achievement. Where an employee who is committed to the organization will feel happy to be part of the organization, have trust and good feelings for the organization and have a desire to remain in the organization, and intend to do what is best for the organization.

scholarly journals PENGARUH KEPUASAN KERJA, KOMITMEN ORGANISASIONAL DAN MOTIVASI KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR

2018 ◽  
Vol 7 (8) ◽  
pp. 4447
Author(s):  
I Putu Adi Kususma Putra ◽  
I Gede Adnyana Sudibya
Keyword(s):  
Job Satisfaction ◽  
Regression Analysis ◽  
Organizational Commitment ◽  
Linear Regression ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Motivation ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Citizenship Behavior

The purpose of this study is to determine the effect of job satisfaction, organizational commitment, and work motivation of organizational citizenship behavior in LPD Tanjung Benoa. The population in this research is all employees in LPD Tanjung Benoa which amounted to 32 people. The sample used in this study is the entire population of 32 people with the participation of leaders. By the method of determining saturated sampling is the technique of determining the sample when all members of the population used as a sample. This research uses multiple linear regression analysis to test the effect of job satisfaction, organizational commitment and work motivation to OCB in LPD Tanjung Benoa. The results showed that job satisfaction, organizational commitment and work motivation had a positive and significant effect on OCB employees in LPD Tanjung Benoa. That is, the higher job satisfaction, organizational commitment and work motivation owned by employees, it will increase the OCB LPD employees Tanjung Benoa.

scholarly journals Enhancing organizational commitment by exploring job satisfaction, organizational citizenship behavior and emotional intelligence

2021 ◽  
pp. 917-924
Author(s):  
Mochamad Vrans Romi ◽  
Noer Soetjipto ◽  
Sri Widaningsih ◽  
Ester Manik ◽  
Ari Riswanto
Keyword(s):  
Job Satisfaction ◽  
Emotional Intelligence ◽  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
Citizenship Behavior ◽  
Equation Modeling ◽  
Positive Effects ◽  
Positive Effect

Problems related to emotional intelligence, job satisfaction, organizational citizenship behavior, and organizational commitment in the world of education, especially lecturers in providing services for students is relevant in the analysis for the sustainability of the quality of an institution. Thus, this study aims to analyze the increase in organizational commitment in Indonesia by involving 371 lecturers from 19 universities in Bandung. Structural Equation Modeling (SEM) using AMOS was employed in selecting the sample. The results explain emotional intelligence had positive effects on organizational citizenship behavior and on organizational commitment, and job satisfaction had positive effects on organizational citizen-ship behavior and on organizational commitment. Organizational citizenship behavior was empirically proven to have a positive effect on organizational commitment. In examining the mediating variable, the results show that emotional intelligence positively influenced the organizational commitment through organizational citizenship, and that job satisfaction had a positive effect on organizational commitment through organizational citizenship behavior as a mediating variable.

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