scholarly journals Hubungan workplace incivility dan turnover intention: efek moderasi gender

INOVASI ◽  
2018 ◽  
Vol 14 (2) ◽  
pp. 123
Author(s):  
Hendryadi Hendryadi ◽  
Rachma Zannati
2021 ◽  
Vol 12 ◽  
Author(s):  
Lalatendu Kesari Jena ◽  
Deepika Swain

Objectives: Knowledge hiding is inappropriate behavior of employees at the workplace that makes the entire organization suffer a subtle yet significant loss. Lack of sharing makes the journey of learning an arduous process. This, in turn, gives rise to a series of uncivil behaviors, hence resulting in a decrease of functional interdependence (FI). The cascading result toll is a turnover intention (TI), resting only after turnover—an actual separation from the employer. Statistical analysis of the empirical data collected depicts the intensity of influence of FI and TI as a result of the knowledge-hiding behavior.Methods: Three hundred sixty-three executives employed in three public and two private manufacturing organizations in eastern India were the respondents in our study. To analyze the difference in variables of the study, a t-test was carried out. The statistical findings suggest no significant difference among study variables. This specifies that, despite a considerable difference in levels of management, there was no significant difference in perceiving workplace incivility, knowledge-hiding behavior, FI, and TI items of our instruments.Results: Correlation findings show a negative association between workplace incivility and functional interdependence (r = −0.37 when the value of p is <0.01) and a positive association among workplace incivility and turnover intention (r = 0.32 when the value of p is <0.01). The condensed effect of workplace incivility (β = −0.59 when the value of p is <0.001) along with an important presence of knowledge-hiding behavior (β = −0.68 when the value of p is <0.01) when the dependent variable is FI indicates that knowledge-hiding behavior is mediating a partial association among workplace incivility and FI. Similarly, the effect of workplace incivility (β = 0.43 when the value of p is <0.01) is decreased when the impact of knowledge-hiding behavior (β = 0.66 when the value of p is <0.001) was sizeable with TI being the dependent variable.Conclusion: The effect of knowledge hiding is inversely proportional to FI, whereas sharing has a direct relation with TI. An exhaustive data sample and a rigorous statistical analysis may give a clear picture of the amount of impact of TI and FI due to the lack of knowledge sharing and/or knowledge hiding.


This study aims to investigate and analyze the role of organizational context on workplace incivility and turnover intention. The research sample was 120 employees who work at the company engaged in the service industry. Multiple regression analysis was used to test the research hypotheses. The results found that organizational context influences workplace incivility, which in turn increases turnover intention. As a consequence, it is important for the organization to enhance alertness towards the occurrence of the employees’ workplace incivility. Internalization and implementation of values of the organizational context can be utilized to manage employees’ work performance


Author(s):  
Yasin Shahryari ◽  
Kamarul Zaman Ahmad

This is a theoretical paper that aims to explore the determinants of employee turnover intention among retail SMEs in Dubai in terms of incivility (customer, coworker, supervisor) and the mediating role of emotional exhaustion with the moderating effect of resilience. The retail industry in Dubai will be one of the main beneficiaries of the study since it appears that they suffer high turnover intention and cost. Managements and owners of retail SMEs in Dubai would be able to get a better idea of the determinants of employee turnover intention and workplace incivility through the analysis and recommendations developed by the research. Data would be gathered from participants (i.e. employees of retail SMEs in Dubai) who have direct contact with customers, coworkers and supervisors/ management. Viewed in this manner, data gathered would be analyzed in two stages, using descriptive statistics and structural equation modeling using computer software including, SPSS/STATA, AMOS/ Smart-PLS. This paper would elaborate the literature on turnover intention and incivility Subsequently, the research will illustrate the mediating role emotional exhaustion and the moderation effect of resilience among retail SMEs employees in Dubai. Keywords: Incivility, Turnover intentions, Resilience, SMEs


Proyeksi ◽  
2021 ◽  
Vol 16 (2) ◽  
pp. 143
Author(s):  
Muhammad Labib Fauzan ◽  
Alice Salendu

Penelitian ini bertujuan untuk mengkonfirmasi hubungan antara workplace incivility dengan turnover intention serta melihat peran grit pada karyawan. Jenis penelitian yang digunakan adalah kuantitatif korelasional dengan responden 170 karyawan dari PT.XYZ. Analisis data menggunakan Hayes proses model 1 dan analisis korelasional. Karyawan di Indonesia sampai saat ini masih memiliki keinginan untuk mengundurkan diri yang cukup tinggi terutama di sektor perbankan. Selain itu, karywan di Indonesia juga masih sering mendapatkan pengalaman ketidaksopanan di tempat kerja, paling tidak dalam seminggu karyawan mengalami pengalaman workplace incivility dari rekan kerjanya atau atasannya. Berdasarkan analisis data, diperoleh hubungan antara workplace incivility dengan turnover intention signifikan bernilai positif dengan nilai R = 0.209 yang berarti workplace incivility yang semakin tinggi akan meningkatkan keinginan mengundurkan diri pada karyawan PT.XYZ. Analisis tambahan menunjukkan tidak terdapat peran yang signifikan bahwa grit memoderasi hubungan antara workplace incivility dengan turnover intention.


2019 ◽  
Vol 31 (5) ◽  
pp. 2034-2053 ◽  
Author(s):  
Hsi-Tien Chen ◽  
Chih-Hung Wang

Purpose This study examines the relationships among workplace incivility, job satisfaction and turnover intention for tourist hotel chefs. Furthermore, emotional intelligence is taken as the moderating variable on the relationships between workplace incivility and job satisfaction and workplace incivility and turnover intention. Design/methodology/approach Tourist hotel chefs were invited to participate in this study using purposive sampling, and a structured questionnaire was administered to carry out the investigation on tourist hotel chefs. Findings The results show that workplace incivility has negative effects on job satisfaction and casts positive effects on turnover intention through job satisfaction. Emotional intelligence has a significant moderating effect on the relationship between workplace incivility and job satisfaction. Originality/value This study firstly demonstrated the relationships among workplace incivility, job satisfaction and turnover intention for tourist hotel chefs. Furthermore, the moderating effect of emotional intelligence on the relationship between workplace incivility and job satisfaction was also validated.


2019 ◽  
Vol 30 (4) ◽  
pp. 157-174
Author(s):  
Yeonju Lee ◽  
Seung-Mi Lee ◽  
Hyung In Park

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