scholarly journals Accounting Information Systems End-User Satisfaction: Evidence of Hong Kong Housing Authority

2014 ◽  
Vol 4 (1) ◽  
pp. 27 ◽  
Author(s):  
Steve C.C. Fong ◽  
Michael W.H. Ho
Author(s):  
Khaidir ◽  
Neri Susanti

Khaidir, Neri Susanti; The research objective to factors determine the performance of accounting information systems at Bank Rakyat Indonesia Branch Office of Bengkulu. This study is a descriptive study, with a sample are employees of Bank Rakyat Indonesia Branch Office Bengkulu wear or use of accounting information systems as much as 42 employees. Methods of data collection done by survey method, while data analysis using rating scale analysis.The results reveal that the most dominant factor affecting the performance of accounting information systems at Bank Rakyat Indonesia Branch Office Bengkulu end user satisfaction factor is an average of 176, the second factor is the education and training programs by an average of 173, the next factor is the support of top management an average of 168 and the last factor is the ability of a personal technique average of 165.Key Word: Performance, Accounting Information Systems


2020 ◽  
Vol 19 (1) ◽  
Author(s):  
Sharina Tajul Urus ◽  

The role of Information System (IS) has changed and progressed rigorously over the last decade because of its ability to speed up the decision-making process. Effective and efficient management of an organization is usually reflected through the quality of decision made through financial systems like Accounting Information Systems (AIS). AIS is often viewed as medium to enhance the capability and efficiency of business operations. However, previous studies have suggested that the success of AIS often relies on critical success factors. This study aims to examine the critical success factors on the net benefits of AIS. The purpose of this paper is to determine the influence of system quality, service quality, system use and user satisfaction and the interaction of these factors on the AIS net benefits. Based upon the lens of DeLone and McLean’s Information System Success Model (2003), this study adopted a quantitative method through an online survey of 150 AIS users at various Malaysian organizations. Data was analysed by using the multiple regression method. The result suggests that system quality and service quality influence system use and user satisfaction which also affect net benefits of AIS. This study extends the existing IS literature especially in identifying the critical success factors on net benefits of AIS. Ultimately, the use of the critical success factors of AIS can raise the level of users’ belief in it. From the practitioners’ perspective, this study can be useful for organizations when selecting and implementing a system. KEYWORDS: Accounting Information Systems (AIS), Critical Success Factors, DeLone and McLean ISSM, Malaysian Organizations.


Author(s):  
Wiwik Pratiwi ◽  

This study aims to test empirically whether accounting information systems, system quality and service quality affect the satisfaction of users of mobile banking-based applications for BCA customers. In this study primary data is used. The sample of this study is customers at BCA Bank who download and use Mobile Banking Based Applications using the Slovin formula method. There are 100 respondents who were studied as research samples. This research uses quantitative methods. The research variables used are accounting information systems, service quality system quality, and user satisfaction. The test used is multiple linear regression analysis using the SPSS version 23.0 application program. The results of this study indicate that accounting information system variables, system quality and service quality significantly influence the satisfaction of users of mobile bankingbased applications for BC customers both partially and simultaneously.


2017 ◽  
Vol 9 (12) ◽  
pp. 162
Author(s):  
Omran Ahmad Mohammad Al-Ibbini

The ever-increasing complexities and controversial challenges in today’s accounting and financial environment require organizations to adopt and use high-quality accounting information systems. The study aimed to develop a conceptual framework for exploring the critical success factors that affect the quality of accounting information systems and the expected performance. After reviewing extensively the related literature, the study’s framework identified the quality of accounting information systems’ critical factors in terms of top management support, education and training, continuous improvement, user involvement, and risk management. The quality of accounting information systems has seven dimensions which were accuracy, audit ability, reliability, security, timeliness, flexibility, and user satisfaction. Furthermore, the study’s framework identified three major expected outcomes which are efficiency, effectiveness, and the integration of accounting and financial information from different sources.


2020 ◽  
Vol 2 (2) ◽  
pp. 47-54
Author(s):  
Ni Made Kansa Dewi Putri ◽  
Ni Luh Putri Srinadi

The purpose of this study was to analyze the effect of management participation and user satisfaction on the effectiveness of using accounting information systems. This research was conducted in the LPD Sub-district of Ubud, using the observation method, interview method, the literature method, the documentation method, and the survey method by distributing questionnaires to LPD employees in the Sub-district of Ubud, with a population of 263 employees. Determination of the sample using non-probability sampling method with purposive sampling method. The research sample consisted of 87 employees. Data analysis uses Multiple Linear Regression. The results showed that management participation and user satisfaction had a positive and significant effect on the effectiveness of the use of accounting information systems in LPD in Ubud Gianyar, which means that the higher the management participation, the more effective the use of accounting information systems, vice versa and the higher the ability of satisfaction users will increase the effectiveness of using accounting information systems, and vice versa.


2019 ◽  
Vol 8 (4) ◽  
pp. 4214-4223

The purpose of this study was to examine the effect of user participation and user satisfaction on the effectiveness of the accounting information system in the Ministry of Commerce. The population in this study is the General Bureau of the Ministry of Commerce. The software used in processing this research data is SPSS version 23. Based on the results of testing, partial user participation and user satisfaction have a significant influence on the effectiveness of accounting information systems. Simultaneous test results indicate that user participation and user satisfaction together influence the effectiveness of accounting information systems.


2017 ◽  
Vol 26 (01) ◽  
pp. 18-35
Author(s):  
Bayu Pratama

The use of information technology for problem-solving approach associated with accounting will be able to simplify the processes - processes associated with the processing of information data, in this case the accounting transactions. Problem solving approach using accounting information system using hardware (hardware) in the form of computer devices, and using software (software) that is applications that support an accounting information system itself.The current emerging technology in PT. Prodia Diacro Laboratories plays a major role in accounting information systems. The use of information technology systems in accounting information systems include information system functions, end-user computing (end user computing), and rapid response technology. Development of accounting information systems are professionally conducted both internally and externally. Acumatica System The Cloud ERP that is in use PT. Prodia Diacro Laboratories can minimize weakness.


2020 ◽  
Vol 30 (5) ◽  
pp. 1233
Author(s):  
Destha Della Pragaswari ◽  
Ni Luh Sari Widhiyani

The accounting information system can enable the duplication of tasks experienced by employees to cause work stress, incentives that are not in accordance with the workload and the user's dissatisfaction with the information system used. Purpose of study are to determine the effect of work stress, incentives, user satisfaction on the performance of accounting information systems. The sample is the employee who uses the accounting information system in Bapenda Denpasar.  purposive sampling is used with 60 respondents and analyzed by multiple linear regression. This study found, work stress variables can reduce the performance of accounting information systems, incentives and user satisfaction can improve the performance of accounting information systems. 58.2% variation in accounting information system performance is influenced by all three independent variables and 41.8% is influenced by other factors. Keywords: Job Stress; Incentives; User Satisfaction; Accounting Information System Performance.


2019 ◽  
Vol 5 (1) ◽  
pp. 22-30
Author(s):  
Wiwit Ayu Retno Sari ◽  
Suhendro Suhendro ◽  
R. Riana Dewi

This research aims to test the influence of accounting information system and work stress on performance of employees of PT Efrata Retailindo. The type of research used in this research is quantitative research. The source of the data in the research is primary data. The population in this study are all employees of PT Efrata Retailindo totalling 47 people. Sampling techniques in the study using a purposive sample. While the data collection method used is to use the questionnaire to all employees of PT Efrata Retailindo. Data analysis techniques using multiple linear regression analysis. Based on the results of the study it can be concluded that work stress had no effect on performance of employees of PT Efrata Retailindo, while information systems accounting effect on the performance of the employees of PT Efrata Retailindo. The value of the coefficient of determination (R2) amounting to 0.106. This indicates that variansi on a variable performance practice undertaken by the company PT Efrata Retailindo of 10.6% can be explained by work stress variables and accounting information systems, while the remaining 89.4% explained by other factors outside the researched.


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