scholarly journals A study on the relationships among information quality, system quality, knowledge sharing, and knowledge creation for travel web site users

2020 ◽  
Author(s):  
YINGYUEH SU ◽  
Yen-Ku Kuo ◽  
Tsung-Hsien Kuo ◽  
Kuo-Cheng Kuo
Keyword(s):  
Knowledge Sharing ◽  
Web Sites ◽  
Knowledge Creation ◽  
Web Site ◽  
Information Quality ◽  
Quality System ◽  
Equation Modeling ◽  
The Internet ◽  
System Quality

<p>The COVID-19 crisis has an unprecedented impact on travel industry. Although Taiwan’s borders are still remain closed to non-essential international travel, travel web sites have become more important media for Taiwan residents to search for domestic travel activities. With the prevalence of the Internet and e-commerce nowadays, they are the rapidest and most efficient channels to look for information on the latest activities and travel security information. Information quality and system quality of travel web sites are extremely important bases since they decide users’ behavior of information exchange on the platforms. Since the Internet can immediately share information, consumers’ various knowledge sharing behaviors on sites can enhance knowledge creation. This study explores the correlations among information quality, system quality, knowledge sharing, and knowledge creation of travel web sites and treats consumers who have used travel web site services in Taiwan as subjects. It collects the data and analyzes hypotheses by structural equation modeling. The findings show that information quality and system quality of travel web sites positively and significantly influence knowledge sharing. Knowledge sharing shows positive and significant predictive power on knowledge creation. Considering about the coronavirus outbreak which has a significant impact on tourism industry, the conclusion provides suggestions for travel web site management and practice, which also can further serve as important strategies for continuous updating of travel web sites.</p>

scholarly journals A study on the relationships among information quality, system quality, knowledge sharing, and knowledge creation for travel web site users

2020 ◽  
Author(s):  
YINGYUEH SU ◽  
Yen-Ku Kuo ◽  
Tsung-Hsien Kuo ◽  
Kuo-Cheng Kuo
Keyword(s):  
Knowledge Sharing ◽  
Web Sites ◽  
Knowledge Creation ◽  
Web Site ◽  
Information Quality ◽  
Quality System ◽  
Equation Modeling ◽  
The Internet ◽  
System Quality

<p>The COVID-19 crisis has an unprecedented impact on travel industry. Although Taiwan’s borders are still remain closed to non-essential international travel, travel web sites have become more important media for Taiwan residents to search for domestic travel activities. With the prevalence of the Internet and e-commerce nowadays, they are the rapidest and most efficient channels to look for information on the latest activities and travel security information. Information quality and system quality of travel web sites are extremely important bases since they decide users’ behavior of information exchange on the platforms. Since the Internet can immediately share information, consumers’ various knowledge sharing behaviors on sites can enhance knowledge creation. This study explores the correlations among information quality, system quality, knowledge sharing, and knowledge creation of travel web sites and treats consumers who have used travel web site services in Taiwan as subjects. It collects the data and analyzes hypotheses by structural equation modeling. The findings show that information quality and system quality of travel web sites positively and significantly influence knowledge sharing. Knowledge sharing shows positive and significant predictive power on knowledge creation. Considering about the coronavirus outbreak which has a significant impact on tourism industry, the conclusion provides suggestions for travel web site management and practice, which also can further serve as important strategies for continuous updating of travel web sites.</p>

scholarly journals An Empirical Examination of Success Model SAS Application on Teritory of Bengkulu Treasury Office

2017 ◽  
Vol 1 (01) ◽  
pp. 59
Author(s):  
Puji Astuti ◽  
Willy Abdillah
Keyword(s):  
User Satisfaction ◽  
Information Quality ◽  
Quality System ◽  
Partial Least Square ◽  
Alternative Methods ◽  
Equation Modeling ◽  
Quality Information ◽  
System Quality ◽  
System Use

<p>This study examines determinants of successful of SAS application by reviewing user perception that adapted successful model of information system developed by DeLone and McLean (1992), which system quality, information quality, system use, user satisfaction, and individual impact. Primary data is obtained by questionaries filled by 100 respondents from units in the teritory of of treasury office of Bengkulu. Data analyzed by using Partial Least Square (PLS) as one of the alternative methods of Structural Equation Modeling (SEM). The results show that quality of the system and quality of information affects user satisfaction but did not affect use of the system. Use of the system affected satisfaction of user and level satisfaction of user would affect the use of the system. User satisfaction affects the impact of the individual.</p><p><br />Keywords: Individual Impact, Information Quality, Information Systems Success, System Quality, System Use, User Satisfaction</p>

scholarly journals FAKTOR-FAKTOR YANG MEMPENGARUHI KESUKSESAN SISTEM INFORMASI KEUANGAN DAERAH BERBASIS AKRUAL DI KABUPATEN ACEH BESAR

2018 ◽  
Vol 18 (1) ◽  
Author(s):  
Ikhyanuddin Ikhyanuddin
Keyword(s):  
User Satisfaction ◽  
Financial Management ◽  
Structural Equation ◽  
Information Quality ◽  
Survey Methods ◽  
Quality System ◽  
Equation Modeling ◽  
Quality Service ◽  
System Quality

This study aims to look at the success rate of financial management informationsystem. The research variables consisted of information quality, system quality,service quality, user satisfaction, usage and net benefits. The population of thisstudy consists of all government unit of Banda Aceh and Aceh Besar district. Therespondents are users SIPKD namely officials financial manager, treasurer and treasurer reception. Sample selected by survey methods, which the entire population used as the research sample. Methods of data analysis using Structural Equation Modeling (SEM) with Lisrel 8.8 tools. The results using De Lone and McLean IS SuccessModel (2003) showed that out of 9 hypotheses constructed, 7 hypotheses show theeffect. Two other hypotheses do not show the influence that the quality system is touse and the quality of service to use. Overall SIPKD can be considered a success.

scholarly journals INFLUENCE OF INFORMATION QUALITY, SYSTEM QUALITY, SERVICE QUALITY AND SECURITY ON USER SATISFACTION IN USING E-MONEY BASED PAYTREN APPLICATIONS

2019 ◽  
Vol 3 (2) ◽  
pp. 288-299
Author(s):  
Winanda Wahana Wargadalam
Keyword(s):  
Service Quality ◽  
User Satisfaction ◽  
Information Quality ◽  
Information Service ◽  
Sampling Technique ◽  
Quality System ◽  
Quality Service ◽  
System Quality ◽  
Business Form

Nowadays technology grow extremely fast and it is helpful in communication and transactions, this effect to human behavior that people consider using technology intentively in daily activites cause of its facilities, one of facilities is digital economic transactions or e-money. Due to increasing of technology, there are some companies run their business form e-money based applications, one of the applications is the PayTren. The purposed of this research is to examine the satisfactory of the user who apply PayTren applications, such as the influence of information quality, system quality, service quality and security. The method of the research is based on DeLone and McLean models, then it will be modified. The research’s data is quantitative data. researchers collected 89 questionnaires from the population of PayTren application users in Batam by using a purposive sampling technique.  The conclusion of the research show that there is an influence between the quality of information, service quality and security on the satisfaction of e-money users based on the PayTren application, while it is found that there is no influence between the quality of the system on the satisfaction of e-money users based on PayTren applications.

scholarly journals Quantifying quality of WEB site based on usability

2018 ◽  
Vol 7 (2.7) ◽  
pp. 320
Author(s):  
Dr JKR Sastry ◽  
N Sreenidhi ◽  
K Sasidhar
Keyword(s):  
Web Sites ◽  
Web Site ◽  
Information Dissemination ◽  
Vital Role ◽  
The Internet ◽  
End User ◽  
Effi Ciency ◽  
Computational Procedures ◽  
The Web

Information dissemination is taking place these days heavily using web sites which are hosted on the internet. The effectiveness and effi-ciency of the design of the WEB site will have great effect on the way the content hosted on the WEB can be accessed. Quality of a web site, places a vital role in making available the required information to the end user with ease satisfying the users content requirements. A framework has been proposed comprising 42 quality metrics using which the quality of a web site can be measured. Howevercompu-tations procedures have not been stated in realistic terms.In this paper, computational procedures for measuring “usability” of a WEB site can be measured which can be included into overall computation of the quality of a web site.

scholarly journals Testing and Validating DeLone and MacLean IS Model: ERP System Success in Higher Education Institutions of Pakistan

2020 ◽  
Vol 10 (5) ◽  
pp. 6242-6248
Author(s):  
Z. H. Khand ◽  
M. R. Kalhoro
Keyword(s):  
Higher Education ◽  
Service Quality ◽  
User Satisfaction ◽  
Information Quality ◽  
Quality System ◽  
Equation Modeling ◽  
System Quality ◽  
Erp Systems ◽  
Delone And Mclean ◽  
The Impact

The universities in Pakistan have recently started replacing their old legacy systems with ERP systems which are commonly used in business organizations to gain a competitive edge over competitors. The Higher Education Commission (HEC) has implemented ERPs systems at eight different Universities in Pakistan. HEC has invested a huge amount of money to facilitate the integration, customization, and implementation of ERP systems in these universities. Previous studies have mainly focused on Critical Success Factors (CSFs) and risk factors of ERP systems. This study intends to empirically measure the support of ERP systems in teaching processes. DeLone and McLean model of Information Systems (IS) success is one of the most commonly used models cited in IS literature. In this study, the DeLone and McLean model was applied at a University level analysis to access the impact of ERP in higher educational institutions and their support in the improvement of academic processes. Hypotheses were tested on the research model using empirical data collected from 230 respondents, including students and faculty at two selected universities, with the use of a questionnaire. The data were analyzed by structural equation modeling. The model was empirically tested and the findings showed that use and user satisfaction affected most net benefits. Information quality, system quality, and service quality accounted for 42.6% effect in use. Whereas, information quality, system quality, service quality, and use accounted for 46.5% variance in user satisfaction.

Quality Enhancing the Continued Use of E-Government Web Sites

2011 ◽  
pp. 20-36 ◽  
Author(s):  
Sivaporn Wangpipatwong ◽  
Wichian Chutimaskul ◽  
Borworn Papasratorn
Keyword(s):  
Service Quality ◽  
Web Sites ◽  
Web Site ◽  
Information Quality ◽  
Site Quality ◽  
System Quality ◽  
Web Based ◽  
Government Web Sites ◽  
Quality Aspects ◽  
Continued Use

This study empirically examines Web site quality toward the enhancement of the continued use of e-government Web sites by citizens. The web site quality under examination includes three main aspects, which are information quality, system quality, and service quality. The participants were 614 country-wide e-citizens of Thailand. The data were collected by means of a web-based survey and analyzed by using multiple regression analysis. The findings revealed that the three quality aspects enhanced the continued use of e-government Web sites, with system quality providing the greatest enhancement, followed by service quality and information quality.

Comparing digital libraries with virtual communities from the perspective of e-quality

2014 ◽  
Vol 32 (1) ◽  
pp. 173-189 ◽  
Author(s):  
Yalan Yan ◽  
Xianjin Zha ◽  
Jinchao Zhang ◽  
Xiaorong Hou
Keyword(s):  
Service Quality ◽  
Digital Libraries ◽  
Large Scale ◽  
Information Quality ◽  
Virtual Communities ◽  
Quality System ◽  
Exact Nature ◽  
System Quality ◽  
Content Type

Purpose – In this study, the authors use the term “e-quality” to refer to information quality, system quality and service quality. This study aims to focus on e-quality, exploring and comparing users' perceptions of digital libraries and virtual communities in the hope that the results of this study can help lead to better understanding of the exact nature of e-quality as perceived by users. Design/methodology/approach – A large-scale survey was conducted for data collection. Data collected from 334 users of digital libraries and virtual communities were used for data analysis. Findings – The study finds that users are likely to perceive a higher level of information quality, system quality and service quality of digital libraries than of virtual communities. Practical implications – The authors suggest that librarians do not need to have concerns over the challenge brought by virtual communities, which indeed have an increasing impact on the way a lot of people seek and gather information. Instead, they should encourage their users to use both digital libraries and virtual communities. The authors believe that the usage of these two types of information sources by users can efficiently inform each other, thus facilitating the e-quality of both digital libraries and virtual communities to reach excellence. Originality/value – Building on the information systems (IS) success model, this study explores and compares users' perceptions of digital libraries and virtual communities in terms of e-quality, which the authors think presents a new view for digital library research and practice alike.

scholarly journals The E-Filing Tax Implementation Success Examined From The Taxpayer Agency as User

2021 ◽  
Vol 11 (1) ◽  
pp. 88-100
Author(s):  
Windriati Windriati ◽  
M. Husni Thamrin ◽  
Nurmah Semil
Keyword(s):  
Service Quality ◽  
User Satisfaction ◽  
Information Quality ◽  
Equation Modeling ◽  
System Quality ◽  
Structure Equation Modeling ◽  
System Information ◽  
Net Benefits ◽  
Base Structure

This study aimed at analyzing the effect of system quality, information quality, and service quality to the implementation of e-Filing tax system on net benefits with user satisfaction as an intervening variable at the Pratama Palembang Ilir Barat Tax Service Office (TSO). This research was a quantitative study with survey approach through distributing questionnaires to 350 respondents as samples. To analyze the data, Covariance Base Structure Equation Modeling (CB-SEM) was used. The results indicated that the quality of systems, information and service positively and significantly affected the user satisfaction with the percentage of 16%, 20%, and 26%, respectively. Likewise, the e-Filing user satisfaction had a positive and significant effect on the net benefits with the percentage of 64%. The results of this study recommend that, despite its being mandatory, the implementation of e-Filing system could provide satisfaction to the users. This indicated that the system is currently as expected; not only due to its being mandatory, but the users satisfaction also contributed to the system’s sustainability. The output of the services provided in the form of taxpayer compliance, however, has not shown optimal results. Thus, a continuous reformation of the system, information, and service quality is hoped to be conducted.

scholarly journals Website Quality To Increase Franchise Marketing Performance Excellent

2016 ◽  
Vol 7 (2) ◽  
pp. 121
Author(s):  
Erwin Halim ◽  
Yohannes Kurniawan
Keyword(s):  
Service Quality ◽  
Information Quality ◽  
The Internet ◽  
Quality Information ◽  
System Quality ◽  
Website Quality ◽  
Marketing Performance ◽  
Intention To Purchase ◽  
Use Of The Internet

According to Indonesia Association of Service Provider (APJII) survey in 2014, the internet user in Indonesia increased up to around 88 million. This number expresses that the use of the internet to seek business franchise information will increase as well. The increase of internet using should be followed by the quality of franchisor's website. The franchisor's website will relate to system quality, information quality and service quality (DeLone and McLean, 2003). This research uses SEM LISREL to see the loading factors of each indicator impact in variables and website quality variables impact to intention to purchase franchise. The result shows that all variables (System quality, Information Quality, and Service Quality) give significant impact to dependent variable Website Quality.

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