scholarly journals ANALISIS SISTEM E-COMMERCE PADA PERUSAHAN JUAL-BELI ONLINE LAZADA INDONESIA

2021 ◽  
Author(s):  
ahmad maulana
Keyword(s):  
Online Business ◽  
Business To Consumer

Perkembangan internet yang pesat memberi pengaruh yang signifikan dalam berbagai aspek kehidupan, salah satunya dalam dunia bisnis. Penggunaan internet tidak hanya terbatas   pada   pemanfaatan   informasi   yang dapat    diakses melalui media internet, melainkan juga dapat digunakan sebagai sarana untuk melakukan transaksi perdagangan yang dikenal dengan istilah eletronic commerce atau e-commerce. Kemenkominfo mencatat Indonesia berada di posisi ke-8 pengguna internet terbanyak di dunia. Pada tahun 2014, pengguna internet di Indonesia naik hingga   mencapai 82 juta. Angka   tersebut   membuktikan   bahwa Indonesia memiliki pasar yang luas, terlihat dari   banyaknya   pemain   ecommerce   yang berasal dari luar negeri. Diantara banyaknya     layanan e-commerce yang ada di Indonesia, Salah satu yang   populer   adalah   toko   online   Lazada. Lazada Indonesia didirikan pada tahun 2012 dan merupakan salah satu cabang dari jaringan retail online Lazada di Asia Tenggara. Lazada Asia Tenggara merupakan  cabang anak perusahaan     jaringan Rocket Internet, perusahaan asal Jerman. Sebagai pendatang baru di bisnis e-commerce Indonesia,Lazada mampu   merebut   perhatian   sebagian   besar masyarakat     internet (netizen). erdasarkan    situs pemeringkat website Alexa.com, Lazada saat ini menempati urutan ke-11 sebagai situs yang paling sering dikunjungi. Peringkat tersebut menempatkan   Lazada   di   urutan   pertama sebagai situs toko online business to consumer (B2C)    yang    paling    sering    dikunjungi.

Converting Browsers to Buyers

2011 ◽  
pp. 177-191 ◽  
Author(s):  
C. Ranganathan ◽  
Elizabeth E. Grandon
Keyword(s):  
Web Sites ◽  
Web Site ◽  
Independent Research ◽  
Web Site Design ◽  
Online Retail ◽  
Site Design ◽  
Online Business ◽  
Business To Consumer ◽  
Online Consumer ◽  
Online Web

In this chapter we explore the key elements in designing business-to-consumer Web sites. We synthesize the results of two independent research studies to delve upon the important considerations in developing and designing effective online retail sites. We examine Web site design from two perspectives. First, we examine how consumers view online Web sites and what factors they look for in effective retail sites. Second, we explore the top retail Web sites and identify the elements making up the top retailing Web sites. Then, we identify the gaps in current Web site practices and the online consumer expectations. Finally, we reflect upon this analysis to propose some important considerations in designing an effective online business-to-consumer Web site.

Blockchain Technology and Its Brunt on Digital Marketing

2021 ◽  
pp. 1-15
Author(s):  
Dhanabalan Thangam ◽  
Anil B Malali ◽  
S.Gopalakrishnan Subramaniyan ◽  
Sudha Mariappan ◽  
Sumathy Mohan ◽  
...  
Keyword(s):  
New Technology ◽  
Digital Marketing ◽  
The Internet ◽  
Customer Base ◽  
Blockchain Technology ◽  
Marketing Process ◽  
Information And Communication ◽  
Online Business ◽  
Smartphone Technology ◽  
Business To Consumer

The proliferation of information and communication technology and online business platforms joined together with smartphone technology and thereby changed the business-to-consumer business landscape, restructured organizations, and refurbished the process of value creation. Thus, it facilitates the businesspeople to reach a wider customer base by the customized customer targets; in so doing, it increases customers' trust and loyalty towards a brand. The internet-enabled technologies help the businesspeople to develop new digital markets and to make new demands for their products and services. Thus, the internet-enabled technologies are contributing a lot to the market engagement and customer target. Inline, a new technology called blockchain has transformed the digital marketing process completely and helps to do the business effectively with accurate and up-to-date data. With this backdrop, this chapter is designed to demonstrate how blockchain technology acts as a cutting edge technology in the consumer-centric pattern.

Functional Modelling and Analysis of IDM E-Tailer Platforms

2013 ◽  
Vol 9 (3) ◽  
pp. 38-59 ◽  
Author(s):  
Thomas Srinivasan ◽  
Prashant S. Pillai ◽  
Abdul Qadir ◽  
Ravi S. Sharma
Keyword(s):  
Digital Media ◽  
Field Research ◽  
Success Factor ◽  
Functional Requirements ◽  
Multiple Perspectives ◽  
Strategy Formulation ◽  
Critical Success ◽  
Online Business ◽  
Business To Consumer ◽  
Online Stores

The research described in this article is motivated by the need to provide models and frameworks that would guide online web-stores in their platform provisioning and customer retention. The authors propose the e-tailer Platform Functionality Model (ePFM) for modelling the requirements of business-to-consumer (B2C) online stores for Interactive Digital Media (IDM). Encompassing e-tailer strategy formulation and functional requirements of the web-store, a variation of the Empathic Design (ED) methodology was used in the field research for investigating the efficacy of the ePFM. The research suggests that incorporating multiple perspectives - namely transaction, marketing, and revenue functionalities - for an online business is a critical success factor. Secondly, development of an online business platform requires design that is aligned with customers’ expectations of each of the three functionalities. Finally, e-business managers and platform architects may need to pay special attention to strategies that advance value creation in order to retain competitive advantage. From the empirical results, the authors may conclude that while all three types of functionalities are required for market impact, there are also differences between hygiene and competitive factors that eventually differentiate between success and mediocrity.

scholarly journals Diagnosing and Managing Online Business-to-Consumer (B2C) Relationships: Toward an eCommerce B2C Relationship Stage Theory

2009 ◽  
Vol 1 (4) ◽  
pp. 108-132 ◽  
Author(s):  
Damon Campbell ◽  
◽  
John Wells ◽  
Joseph Valacich ◽  
◽  
...  
Keyword(s):  
Stage Theory ◽  
Online Business ◽  
Business To Consumer

Gospodarka elektroniczna - formy elektronicznego biznesu

2001 ◽  
pp. 31-33
Author(s):  
Arkadiusz Januszewski
Keyword(s):  
Business To Consumer ◽  
Business To Business

Obecnie Internet, obok zastosowań edukacyjnych i domowych, stał się narzędziem do prowadzenia biznesu. Coraz większą popularność zdobywają takie pojęcia, jak gospodarka informacyjna i elektroniczna, elektroniczne rynki, elektroniczny biznes i elektroniczny handel. W artykule omówiono te pojęcia. Przedstawiono formy e-biznesu: B2C 9 (business to consumer), B2B (business to business), C2B (consumer to business), C2C (consumer to consumer).

An Analysis of Lexical Chunks in Online Business Letters (OBL) and Business Letter Corpus (BLC): A Corpus-Based Study

2020 ◽  
Vol 4 (2) ◽  
pp. 63
Author(s):  
Hairul Azhar Mohamad ◽  
Muhammad Luthfi Mohaini ◽  
Pavithran Ravinthra Nath
Keyword(s):  
Comparative Analysis ◽  
Sampling Method ◽  
Future Research ◽  
Frequent Type ◽  
Sentence Level ◽  
Lexical Collocations ◽  
Online Business ◽  
Lexical Density ◽  
Concordance Program ◽  
Corporate Business

This research investigated into the lexical density and frequencies of five types of lexical chunks located in 300 online business letters. Top 10 websites on business correspondence had been identified in terms of traffic visitors and bounce rate under one million web rankings worldwide. Criterion Sampling method was identified prior to extracting the sample letters from the websites. The data was then run with Antconc Concordance Program (ACP) for lexical density and frequency analysis. Top 15 lexical chunks in online business letters (OBL) were compared against those top 15 in Business Letter Corpus (BLC). Findings revealed that there was a total of 39 916-word tokens and 939 counts of lexical chunks found in this corpus. It was found that more lexical words do not imply more lexical chunks used in based on types of business letters.  All 5 types of lexical chunks were identified and ranked in descending order; Sentence Builders (SB) as the most frequent type, followed by Collocations (COL), Deictic locutions (DLs), Polywords (POLs) and Institutionalized Expressions (IUs) as the least frequent type of lexical chunk. Sub-divisional analysis indicated that Grammatical Collocations (GCs) were more common than Lexical Collocations (LCs). Majority of lexical chunks were formed more at sentence level than phrasal level. Comparative analysis between top 15 lexical chunks in OBL and BLC discovered that most top lexical chunks in online business letters are representative of those corporate business letters in BLC. Pedagogical implications in terms of the reliability of online business letters for academic reference and future research considerations are also addressed.

scholarly journals New insights in online fashion retail returns from a customers’ perspective and their dynamics

2021 ◽  
Author(s):  
Björn Stöcker ◽  
Daniel Baier ◽  
Benedikt M. Brand
Keyword(s):  
Customer Satisfaction ◽  
Business Model ◽  
Mail Order ◽  
Online Questionnaire ◽  
Holistic View ◽  
Research Fields ◽  
Technological Developments ◽  
Online Business ◽  
Post Purchase ◽  
Customers Perspective

AbstractReturns are an inconvenient problem in the mail-order business, not only for the merchant but also for the customer. With an estimated return rate of 50% in the fashion sector, the seller has to deal with the expense of restocking and possibly reprocessing, the buyer, who must reship the return, and the environment. We do not consider returns to be generally bad, but rather an explicit, integral part of the online business model. Therefore, we investigate potentially suitable measures to avert or avoid returns in the pre-purchase, purchase, and post-purchase phases. We look at current and technological developments in return management and the most critical drivers for fashion assortment returns. The measures we investigate deliver a holistic view of the issue and target all three purchase phases. The resulting measures were assessed via an online questionnaire with 8393 participants (customers of a German fashion online retailer) to impact customer satisfaction using Kano’s method. There are clear measures that promise high customer satisfaction (such as 360° view) and a clear hierarchy regarding monetary and non-monetary measures. By applying a new method, the segmented Kano perspective, we found different customer segments, which are different in their expectations towards returns. That allowed us to conclude dynamics regarding return management. This assessment is followed by discussing the results, conclusions, and indications for further research fields.

scholarly journals Car Sharing as a Strategy to Address GHG Emissions in the Transport System: Evaluation of Effects of Car Sharing in Amsterdam

2021 ◽  
Vol 13 (4) ◽  
pp. 2418
Author(s):  
Ana María Arbeláez Vélez ◽  
Andrius Plepys
Keyword(s):  
Ghg Emissions ◽  
Transport Systems ◽  
Car Ownership ◽  
Low Carbon ◽  
Car Sharing ◽  
Shared Mobility ◽  
Before And After ◽  
Business To Consumer ◽  
The City ◽  
Carbon Transport

Shared mobility options, such as car sharing, are often claimed to be more sustainable, although evidence at an individual or city level may contradict these claims. This study aims to improve understanding of the effects of car sharing on transport-related emissions at an individual and city level. This is done by quantifying the greenhouse gas (GHG) emissions of the travel habits of individuals before and after engaging with car sharing. The analysis uses a well-to-wheel (WTW) approach, including both business-to-consumer (B2C) and peer-to-peer (P2P) car-sharing fleets. Changes in GHG emissions after engaging in car sharing vary among individuals. Transport-related GHG emissions caused by car-free individuals tend to increase after they engage in car sharing, while emissions caused by previous car owners tend to fall. At the city level, GHG emissions savings can be achieved by using more efficient cars in sharing systems and by implementing greener mobility policies. Changes in travel habits might help to reduce GHG emissions, providing individuals migrate to low-carbon transport modes. The findings can be used to support the development and implementation of transport policies that deter car ownership and support shared mobility solutions that are integrated in city transport systems.

scholarly journals A Metro-Based System as Sustainable Alternative for Urban Logistics in the Era of E-Commerce

2021 ◽  
Vol 13 (8) ◽  
pp. 4479
Author(s):  
Rafael Villa ◽  
Andrés Monzón
Keyword(s):  
Traffic Congestion ◽  
Ghg Emissions ◽  
Distribution Model ◽  
Rolling Stock ◽  
Load Optimization ◽  
Big City ◽  
Train Services ◽  
Delivery Services ◽  
Business To Consumer ◽  
Alternative Scenarios

Business to consumer e-commerce (B2C) has increased sharply in recent years driven by a growing online population and changes in consumer behavior. In metropolitan areas, the “Amazon effect” (online retailers’ vast selection, fast shipping, free returns, and low prices) has led to an increased use of light goods vehicles. This is affecting the rational functioning of the transport system, including a high degree of fragmentation, low load optimization, and, among other externalities, higher traffic congestion. This paper investigates the potential of a metro system, in a big city like Madrid, to provide delivery services by leveraging its existing carrying capacity and using the metro stations to collect parcels in lockers. It would be a new mixed distribution model for last-mile deliveries associated with e-commerce. To that end, the paper evaluates the cost and impacts of two alternative scenarios for managing the unused space in rolling stock (shared trains) or specific full train services (dedicated trains) on existing lines. The external costs of the proposed scenarios are compared with current e-commerce delivery scenario (parcel delivery by road). The results show that underground transport of parcels could significantly reduce congestion costs, accidents, noise, GHG emissions, and air pollution.

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