scholarly journals Principles and Contributions of Total Quality Mangement (TQM) Gurus on Business Quality Improvement

2017 ◽  
Author(s):  
Behnam Neyestani
Keyword(s):  
Quality Improvement ◽  
Quality Management ◽  
Literature Review ◽  
Total Quality Management ◽  
Paradigm Shift ◽  
Total Quality ◽  
The Past ◽  
Quality Of Products ◽  
Main Ideas

Over the past few decades, Total Quality Management (TQM) gurus have been developed certain theories in the area of business quality improvement, which caused a huge paradigm shift in improving the quality of products and services. The main aim of this paper was to discuss regarding the key roles of TQM gurus such as Deming, Crosby, Juran, Feigenbaum, Ishikawa, and others in improving business quality within different organizations in 20th Century. Thus, a systematic literature review was performed to specify the concept of TQM principles and philosophies from the aforementioned TQM gurus. However, the literature review was provided invaluable insight on the understanding of the main ideas and philosophies proposed by these TQM gurus.

Integration Between Knowledge Management and Total Quality Management in Jordanian Universities

2018 ◽  
pp. 256-295
Author(s):  
Issa Mahmoud Shehabat ◽  
Mohammad Berrish
Keyword(s):  
Knowledge Management ◽  
Quality Management ◽  
Customer Satisfaction ◽  
Total Quality Management ◽  
Continuous Improvement ◽  
Strong Correlation ◽  
Total Quality ◽  
Management Philosophy ◽  
The Past

Resulting from the development of management theory in the past few years, knowledge management has emerged, which is identifying information of value and how to use it well, as well as understanding cognitive assets of an organization and how to exploit them. Knowledge management is important and necessary for the survival of an organization and its superiority. It can be integrated into the philosophy of total quality management to play a role in the development of the basis of performance of modern organizations. The total quality management philosophy seeks to achieve customer satisfaction through the commitment of the leadership of an organization and its workers by a process of continuous improvement of the quality of performance in various aspects of an organization. This chapter aims to identify the integration between knowledge management and total quality management, when applied to public Jordanian universities as a sample for the study. The chapter found the presence of integrity and a strong correlation between knowledge management and total quality management.

scholarly journals IMPLEMENTASI TOTAL QUALITY MANAJEMEN DI SMP MUHAMMADIYAH I DEPOK SLEMAN

2018 ◽  
Vol 2 (2) ◽  
pp. 160
Author(s):  
Nur Hamidi
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Islamic Education ◽  
Educational Institutions ◽  
Quality Of Education ◽  
Total Quality ◽  
Education Management ◽  
The Past

Entering the past decade, the issue of quality has always been the talk of the actual, especially in the context of education management. Recognized or not, the quality of Islamic education institutions are still largely under the quality of education in general. Various attempts have been made and many of the concepts that have been applied, but everything seemed not bring significant improvement. "Total Quality Management (TQM) or Integrated Quality Management (MMT) as an effort to improve the quality of education in Islamic educational institutions. Although at first the concept of MMT is only known in the industry, but the amazing success invite the interest of education experts, 3 to study it more deeply, formulate operational patterns of adoption, and to create a model in teknical to apply. This research was conducted in SMP Muhammadiyah I Depok Sleman Yogyakarta. Consideration is SMP Muhammadiyah I Gurgaon is one of the Islamic educational institutions (schools distinctively Islamic) 5 formal mission has always been to apply concepts of Quality Management (TQM). This study resulted in that SMP Muhammadiyah I Depok already implementing Total Quality Management in the management of education. However, the application of Total Quality Management in SMP Muhammadiyah I Depok can be said is not fully maximized, in the sense that there are still some things that need to be evaluated together.

scholarly journals Penerapan Total Quality Management Dan Pengaruhnya Terhadap Kualitas Sumber Daya Manusia

2019 ◽  
Author(s):  
Ega Zulanda ◽  
Rusdinal ◽  
Hade Afriansyah
Keyword(s):  
Quality Improvement ◽  
Quality Management ◽  
Human Resources ◽  
Total Quality Management ◽  
Natural Resources ◽  
Technical Skills ◽  
Management Approach ◽  
Total Quality ◽  
The World

The writing of this article aims to determine the effect of implementing Total Quality Management on its human resources. The discussion in this article refers to and is based on the opinions of existing expert experts. Total Quality Management is one approach that can be done to improve the quality of resources, both human resources, natural resources and other resources. The application of the Total Quality Management approach greatly influences the theoretical abilities of employees, technical, conceptual, moral, and technical skills of human resources themselves. From some research results it can be said that the application of Total Quality Management is very influential on improving the quality of human resources. And if it is associated with the world of education, the implementation of Total Quality Management can support learning by paying attention to three important aspects, namely the formulation of quality improvement objectives, the application of Total Quality Management principles and Total Quality Management supporting components.

scholarly journals MANAJEMEN MUTU TERPADU

2019 ◽  
Author(s):  
Ega Zulanda ◽  
Rusdinal ◽  
Hade Afriansyah
Keyword(s):  
Quality Improvement ◽  
Quality Management ◽  
Human Resources ◽  
Total Quality Management ◽  
Natural Resources ◽  
Technical Skills ◽  
Management Approach ◽  
Total Quality ◽  
The World

The writing of this article aims to determine the effect of implementing Total Quality Management on its human resources. The discussion in this article refers to and is based on the opinions of existing expert experts. Total Quality Management is one approach that can be done to improve the quality of resources, both human resources, natural resources and other resources. The application of the Total Quality Management approach greatly influences the theoretical abilities of employees, technical, conceptual, moral, and technical skills of human resources themselves. From some research results it can be said that the application of Total Quality Management is very influential on improving the quality of human resources. And if it is associated with the world of education, the implementation of Total Quality Management can support learning by paying attention to three important aspects, namely the formulation of quality improvement objectives, the application of principles and Total Quality Management supporting components.

Integration Between Knowledge Management and Total Quality Management in Jordanian Universities

2021 ◽  
pp. 1405-1436
Author(s):  
Issa Mahmoud Shehabat ◽  
Mohammad Berrish
Keyword(s):  
Knowledge Management ◽  
Quality Management ◽  
Customer Satisfaction ◽  
Total Quality Management ◽  
Continuous Improvement ◽  
Strong Correlation ◽  
Total Quality ◽  
Management Philosophy ◽  
The Past

Resulting from the development of management theory in the past few years, knowledge management has emerged, which is identifying information of value and how to use it well, as well as understanding cognitive assets of an organization and how to exploit them. Knowledge management is important and necessary for the survival of an organization and its superiority. It can be integrated into the philosophy of total quality management to play a role in the development of the basis of performance of modern organizations. The total quality management philosophy seeks to achieve customer satisfaction through the commitment of the leadership of an organization and its workers by a process of continuous improvement of the quality of performance in various aspects of an organization. This chapter aims to identify the integration between knowledge management and total quality management, when applied to public Jordanian universities as a sample for the study. The chapter found the presence of integrity and a strong correlation between knowledge management and total quality management.

scholarly journals IMPLEMENTASI TOTAL QUALITY MANAGEMENT TERHADAP KUALITAS PRODUK PADA PT. TRI MUSTIKA COCOMINAESA AMURANG

2018 ◽  
Vol 14 (1) ◽  
Author(s):  
Meylani Selvi Kading ◽  
Sifrid S. Pangemanan ◽  
Natalia Y. T. Gerungai
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Product Quality ◽  
Descriptive Analysis ◽  
Total Quality ◽  
Customer Needs ◽  
Ongoing Process ◽  
World Today ◽  
Quality Of Products

The influence of globalization in the industrial world today has caused competition between companies to become increasingly strict and competitive. The company's success is seen from the quality of products produced by the company. Total Quality Management is an ongoing process to achieve a better level of quality in meeting customer needs. The purpose of this research is to find out how the implementation of Total Quality Management at PT. Tri Mustika Cocominaesa Amurang. The method used is descriptive analysis. PT. Tri Mustika Cocominaesa applies ethics, integrity, trust, training, teamwork, leadership, appreciation, and communication to be successful in implementing Total Quality Management.Keywords: Total Quality Management {TQM}, Product Quality.

scholarly journals Penerapan Total Quality Management Dan Pengaruhnya Terhadap Kualitas Sumber Daya Manusia

2019 ◽  
Author(s):  
Ega Zulanda ◽  
Hade Afriansyah ◽  
Rusdinal
Keyword(s):  
Quality Improvement ◽  
Quality Management ◽  
Human Resources ◽  
Total Quality Management ◽  
Natural Resources ◽  
Technical Skills ◽  
Management Approach ◽  
Total Quality ◽  
The World

The writing of this article aims to determine the effect of implementing Total Quality Management on its human resources. The discussion in this article refers to and is based on the opinions of existing expert experts. Total Quality Management is one approach that can be done to improve the quality of resources, both human resources, natural resources and other resources. The application of the Total Quality Management approach greatly influences the theoretical abilities of employees, technical, conceptual, moral, and technical skills of human resources themselves. From some research results it can be said that the application of Total Quality Management is very influential on improving the quality of human resources. And if it is associated with the world of education, the implementation of Total Quality Management can support learning by paying attention to three important aspects, namely the formulation of quality improvement objectives, the application of Total Quality Management principles and Total Quality Management supporting components.

scholarly journals Quality Costing Technique An Appropriate Financial Indicator for Reducing Costs and Improving Quality in the Organizations

2017 ◽  
Author(s):  
Behnam Neyestani
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Performance Indicator ◽  
Total Quality ◽  
Financial Indicator ◽  
Reducing Costs ◽  
Quality Of Products ◽  
And Control ◽  
Navigation Menu

SelectedWorks Behnam Neyestani Toggle navigation menu profile imageSelected Works of Behnam Neyestani FollowingUnpublished PaperQuality Costing Technique: An Appropriate Financial Indicator for Reducing Costs and Improving Quality in the Organizations(2017)Behnam Neyestani, De La Salle University Edit DownloadAbstractQuality costing method is one of the total quality management (TQM) tools. This technique is also the most significant financial performance indicator, which can assist the companies to monitor and control their expenses related the quality of products and services during production process, in order to ensure that the firm is able to satisfy the requirements of the customers. Accordingly, the adoption of this method can cause that the companies save money and being more competitive in the market. However, the main purpose of this paper was to explore and discuss regarding the aspects of this TQM tool, and how it can detect unnecessary costs and maintain good quality for products and services with an aim to attain highest level of customer satisfaction in the organizations.

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