Client Feedback and Outcome in Individual Psychotherapy
Counseling practice and research seek to understand varied influences on clinical outcomes. Research has shown that feedback has an effect on clinician-rated measures and outcome. The present study assessed the relationship between feedback and outcome in individual psychotherapy, employing a repeated measures analysis of longitudinal archival data of 138 individuals receiving counseling services. A multiple regression model determined the relationship between client ratings of sessions and client ratings of overall outcomes. Although the sample was heterogeneous in nature and limited to one region, the results indicated a statistically significant relationship between feedback and outcome. These findings suggest that utilizing feedback from clients in individual counseling, in general, and consistently using the session rating scale and the outcome rating scale, in particular, can improve overall therapeutic outcome.