Measuring Drivers’ Attitudes Toward Use of Electronic Toll Collection Systems in Spain

Author(s):  
Javier Heras-Molina ◽  
Juan Gomez ◽  
Jose Manuel Vassallo

Electronic payment is increasing inexorably as a means of paying for the use of toll roads worldwide. However, it is necessary to increase the effectiveness and expediency of this mechanism, as well as improve policy issues such as privacy or data management. The state of the art in this field typically analyzes users’ perceptions and willingness to pay to use toll roads. However, research addressing drivers’ attitudes toward the use of electronic toll collection (ETC) systems is not sufficiently developed. The aim of this paper is to identify the explanatory variables influencing toll road users’ use of ETC technologies. For that purpose, based on a nationwide survey directed toward road users of interurban toll roads in Spain, a binomial logit model was developed to explore users’ attitudes toward the use of ETC systems. The research concludes that drivers’ tag ownership is related mainly to trip-related attributes, while personal socioeconomic characteristics play a minor role. In addition, free tags would be an effective policy measure to increase toll road use, given that a majority of respondents show a positive response.

SIMAK ◽  
2020 ◽  
Vol 18 (01) ◽  
pp. 84-100
Author(s):  
Hendrikus Kadang ◽  
Virginia Rosalia G ◽  
Thomas Th. Abraham ◽  
Nataniel Papalangi

Various studies on the use of e-money have been conducted and most of them use the positivism approach, so that it is rarely found in the form of an exploration approach especially with regard to toll roads. The purpose of this study is to explore, describe and analyze people's perceptions in using e-money on the toll road in Makassar City. This study uses a semi-structured interview method in the process of collecting data in the analysis unit. The population of this study consists of three categories: toll road users and e-money users, e-money experts, and toll service providers with 10 participants to be interviewed. Data analysis method used is thematic analysis with the help of cross-case analysis. Based on the results of open coding, it can be concluded that e-money is one form of easy transactions and the use of e-money that is safe, efficient payment and saves time, e-money risk levels are lower. Meanwhile, the way to overcome the problem of using e-money on toll roads is to print and save transaction receipts, maintain e-money cards, make compensation, prepare officers, socialize, and register with vendors.


Author(s):  
Edy Darmawan ◽  
Suzanna Ratih Sari ◽  
Hermin Werdiningsih ◽  
Adhisti Samsinar Enis

The construction of the road network is carried out to support the growth and acceleration of the economic process and the development of the tourism industry. It is also projected to improve the socio-economic conditions of the community. In the last few years, the Central Java Government has built toll roads to connect several cities in Central Java in one fast lane. However, it was not followed by the construction of supporting facilities such as rest area that serves a place to rest for motorists when they experience fatigue during long trips. The existence of the place is still limited, and it was not evenly distributed along the toll road, causing long queues at the entrance of some rest area when the volume of the vehicles is overflow. Based on these problems, the purpose of this research is to study and develop the requirement of rest area that can meet the needs of motorists traveling through the toll roads in Central Java. To achieve these objectives, this research used a qualitative descriptive method to describe and explain the problems in the field, and further analyze them to get a comprehensive result. The result of this research is presented in the form of published research reports and scientific articles. It is expected to provide benefits to the relevant scientific field, especially those related to architecture in developing rest areas that suit the needs of road users.


Author(s):  
Paola Carolina Bueno ◽  
Juan Gomez ◽  
Jose Manuel Vassallo

User acceptability has become a critical issue for the successful implementation of transport pricing measures and policies. Although several studies have addressed the public acceptability of road pricing, little evidence can be found of the effects of pricing strategies. The acceptability of alternative schemes for a toll network already in operation is an issue to be tackled. This paper contributes to the limited literature in this field by exploring perceptions toward road-pricing schemes among toll road users. On the basis of a nationwide survey of toll road users in Spain, the study developed several binomial logit models to analyze user acceptability of three approaches: express toll lanes, a time-based pricing approach, and a flat fee (vignette) system. The results show notable differences in user acceptability by the type of charging scheme proposed. Express toll lanes were more acceptable by travelers who perceived greater benefits from saving travel time. The acceptability of time-based approaches (peak versus off-peak) decreased for users who felt forced to use the toll road, whereas this was not an aspect that significantly influenced users’ support for flat fee schemes. In addition, a flat fee strategy was more acceptable for long-distance trips and truck drivers who regularly used the toll facilities. The results from this analysis can inform policy makers and planners for the promotion of more efficient, socially inclusive, and publicly acceptable road-pricing schemes.


Author(s):  
Piyush Singhal, Et. al.

The RFID-based vehicle collection program is intended to better handle toll operations through technology that aims to streamline the flow of vehicles. The purpose of this work is to plan, introduce and promote the automated operation of the car selection system (VTS). The Vehicle Toll Collection Device in this paper automatically detects vehicles and gathers machine-readable details on tolls for automobiles driving in the toll road. This knowledge is instigated by the modification and installation of at least one vehicle with a moving vehicle detection device. The computerized control device located along the toll line will transmit the registration signal as the car is reaching the registration point and will determine the toll to be debited and transfer the toll electronically to the account of the individual vehicle. This device helps a car to proceed beyond the scan point with no halting, thereby providing commuters with optimum comfort, speeding up traffic movement and reducing the need for human capital on highways


2020 ◽  
Vol 9 (2) ◽  
pp. 183-196
Author(s):  
Okta Nofia Sari ◽  
Sari Damayanti ◽  
Kesuma Bagaskara

Abstrak  Keselamatan dalam menggunakan fasilitas jalan raya sangat diutamakan. Hal ini terkait dengan kejadian kecelakaan lalu lintas. Pengguna jalan raya diharapkandapat me-ngendalikan diri selama mengemudi, sikap ini tidak hanya dilakukan saat mengemudi di jalan raya saja namun juga ketika menggunakan fasilitas jalan tol. Jalan tol dibuat untuk memudahkan akses bertransportasi dengan aman dan nyaman, namun di jalan tol ada beberapa atusan yang harus ditaati untuk menghindari dari bahaya kecelakaan di jalan tol. Kontrol diri dapat dilakukan saat mengemudi di jalan tol dikarenakan dengan mengkontrol diri maka pengemudi dapat melindungi dirinya sendiri maupun orang lain.  Kata Kunci: Pengendara, Jalan Tol, Kecelakaan   Abstract  Safety in using roadfacilities is a priority. This is related to traffic accidents. Road users are expected to be able to control themselves while driving, this attitude is not only done when driving on the highway but also when using toll road facilities. Toll roads are made to facilitate access to transportation safely and comfortably, however on toll roads there are several regulations that must be obeyed to avoid the danger of accidents on toll roads. Self-control can be exercised when driving on toll roads because by controlling yourself, the driver can protect himself and others.  Keywords: Rider, Toll Road, Accident


2019 ◽  
Vol 1 (2) ◽  
pp. 698
Author(s):  
Mayskhye Techtonia ◽  
A.M Tri Anggraini

Roads are one of the most important transportation infrastructures in people's lives and have an important role in the efforts to develop the life of the nation and state, especially the construction of toll roads that are safe and comfortable for journeys. But along with the development of the era, resulting in many problems that occur related to toll road safety, so the question arises: How is legal protection for consumers of toll road users in the right to safety on the highway? And How the Responsibilities of Business Actors PT. Jasa Marga regarding violations of consumer safety of toll road users in terms of Government Regulation Number 15 of 2005 concerning toll roads? As normative legal protection road users a toll had been arranged in several regulations which includes government regulation number 15 of 2005 and completed explicitly by law number 8 of 1999 on consumer protection. But what envisaged in the regulation in protecting and responsibility of have been given by PT. Jasa Marga not fully been implemented especially consumers road users toll in the soles safety on the highway


2019 ◽  
Vol 19 (2) ◽  
pp. 87-92
Author(s):  
Amrizal . ◽  
Aldy Bashari

Abstract Medan-Kualanamu-Tebing Tinggi Toll Road is a series of toll roads that connect Medan City, Kuala Namu Airport, and Tebing Tinggi City. In this study, an analysis of the ability to pay and the willingness to pay of toll road users and financial analysis were performed to determine the feasibility of this toll road project. The analysis shows that the ability to pay and the willingness to pay of the toll road users reach the same value for a tariff of Rp600.00 per km. By using the current tariff, which is Rp1,000.00 per km, the project's capital return is estimated to occur in 2027. Meanwhile, if a tariff of Rp600.00 per km is applied, the toll road project is still financially viable, with a return on capital expected to occur in 2019. Keywords: toll road, toll tariff, ability to pay, willingness to pay, financial analysis  Abstrak Jalan Tol Medan-Kualanamu-Tebing Tinggi adalah rangkaian jalan tol yang menghubungkan Kota Medan, Bandar Udara Kuala Namu, dan Kota Tebing Tinggi. Pada studi ini dilakukan analisis kemampuan membayar dan kerelaan membayar pengguna jalan tol tersebut serta analisis finansial untuk menentukan kelayakan proyek jalan tol ini. Hasil analisis menunjukkan bahwa kemampuan membayar dan kerelaan membayar pengguna jalan tol mencapai nilai yang sama untuk tarif sebesar Rp600,00 per km. Dengan menggunakan tarif yang berlaku saat ini, yaitu Rp1.000,00 per km, pengembalian modal proyek ini diperkirakan terjadi pada tahun 2027. Sementara itu, bila digunakan tarif sebesar Rp600,00 per km, proyek jalan tol ini masih layak secara finansial, dengan pengembalian modal diperkirakan terjadi pada tahun 2019. Kata-kata kunci: jalan tol, tarif tol, kemampuan membayar, kerelaan membayar, analisis finansial


Jurnal Signal ◽  
2019 ◽  
Vol 7 (2) ◽  
Author(s):  
Hilna Juliyana ◽  
Moh Sutarjo ◽  
Farida Nurfallah

ABSTRAK            Penelitian ini bertujuan untuk mengetahui bagaimana strategi komunikasi bisnis  PT. Jasa Marga (Persero) Tbk Cabang Palikanci Kota Cirebon Dalam Penggunaan E-Toll Card di Kota Cirebon. Penelitian ini menggunakan metode kualitatif  deskriptif  tujuan dari metode desktiptif membuat deskripsi, gambaran, atau lukisan secara sistematis, faktual, dan akurat mengenai fakta-fakta, sifat-sifat serta hubungan antara fenomena yang diselidiki. Objek penelitian adalah PT. Jasa Marga (Persero) Tbk Cabang Palikanci Kota Cirebon dengan layanan penggunaan E-Toll Card, subjek penelitian adalah orang-orang yang memberikan informasi mengenai PT. Jasa Marga (Persero) Tbk Cabang Palikanci Kota Cirebon  yaitu Toll Collection Management, sentral komunikasi PT. Jasa Marga (Persero) Tbk Cabang Palikanci Kota Cirebon  dan beberapa penggunan jalan tol.            Hasil penelitian menunjukan bahwa Strategi Komunikasi Bisnis PT. Jasa Marga (Persero) Tbk Cabang Palikanci Kota Cirebon  Dalam Penggunaan E-Toll Card di Kota Cirebon sudah sesuai dengan tujuh pilar strategi komunikasi bisnis. Dengan strategi komunikasi bisnis yang dilakukan sekarang, PT. Jasa Marga (Persero) Tbk Cabang Palikanci Kota Cirebon, mampu memberikan pelayanan dan tanggapan nya atas kualitas pelayanan yang telah di berikan untuk para penggunan jalan. Penyedia jalan tol dan memberikan pelayanan terbaik mampu memberikan peningkatan pelyananan penggunaan E-Toll Card.             Dari hasil wawancara dengan Konsumen penggunan jasa E-Toll Card di Kota Cirebon. Dari hasil wawancara dengan Konsumen  pengguna jasa E-Toll Card di kota Cirebon terlihat beberapa informan merasakan puas dengan adanya penggunaan E-Toll Card yang diberikan oleh pihak PT.Jasa Marga (Persero) Tbk Cabang Palikanci Kota Cirebon. Hal ini terlihat dari hasil pernyataan-pernyataan yang diberikan  mengenai E-Toll Card. Kata kunci: Strategi Komunikasi Bisnis, Pengguna Jasa, E-Toll Card ABSTRACT              This is research entitled Business Communication Strategy PT. Jasa Marga (Persero) Tbk Palikanci Branch Cirebon City In Use of E-Toll Card in Cirebon City ". This study aims to find out how business communication strategy of PT. Jasa Marga (Persero) Tbk Palikanci Branch Cirebon City In Use of E-Toll Card in Cirebon City. This research uses a descriptive qualitative method of purpose from a descriptive method of making a description, picture, or painting systematically, factually and accurately about facts, properties and relationship between phenomena investigated. The object of research is PT. Jasa Marga (Persero) Tbk Palikanci Branch Cirebon City with service use of E-Toll Card, the subject of research is the people who provide information about PT. Jasa Marga (Persero) Tbk Palikanci Branch Cirebon City is Toll Collection Management, central communications PT. Jasa Marga (Persero) Tbk Palikanci Branch Cirebon City and some toll road users.             The results showed that Business Communication Strategy PT. Jasa Marga (Persero) Tbk Palikanci Branch Cirebon City The use of E-Toll Card in Cirebon City is in line with seven pillars of business communication strategy. With the current business communication strategy, PT. Jasa Marga (Persero) Tbk Palikanci Branch Cirebon City, able to provide service and its response to the quality of service that has been given to the users of the road. The provider of toll roads and provide the best service is able to provide increased use of E-Toll Card.             From the results of interviews with consumers using E-Toll Card services in Cirebon City. From the results of interviews with consumers E-Toll Card users in the city of Cirebon seen some informants feel satisfied with the use of E-Toll Card provided by the PT.Jasa Marga (Persero) Tbk Palikanci Branch Cirebon City. This is evident from the results of the statements given on the E-Toll Card. Keywords: Business Communication Strategy, Service User, E-Toll Card


Author(s):  
Zhibo Zhang ◽  
Qiang Bai ◽  
Samuel Labi ◽  
Kumares C. Sinha

The long-term leasing of toll roads, a type of public–private partnership (PPP), has been attracting the attention of state governments since the two landmark cases of the Chicago Skyway in Illinois and the Indiana Toll Road in 2005 and 2006, respectively. To assist public agencies in making appropriate decisions to enter PPP agreements that are in the best interest of taxpayers, this paper presents a general framework for evaluating the long-term leasing of toll roads and investigates the two main criteria in the decision-making process: economic efficiency of privatization and the protection of public interest. The economic efficiency of PPPs is also analyzed with an uncertainty-based net present value method, which is demonstrated with a case study of the lease of the Indiana Toll Road. The analysis with Monte Carlo simulation demonstrates that over the analysis period, a public agency is not likely to gain as much benefit from the up-front payment lease amount as from that of continued in-house management of the toll road. The following analyses are conducted: a sensitivity analysis of revenue and cost factors and a break-even analysis to examine and establish the conditions under which the public agency could obtain as much benefit from continued in-house management of the toll road as the agency received from the privatization of the toll road. Finally, the actions taken by Indiana officials to protect the interest of its citizens and toll road users are discussed.


Author(s):  
Alfonso Rico ◽  
Alberto Mendoza ◽  
Emilio Mayoral ◽  
César Rivera

A methodology for determining the tariffs that should be charged for different types of vehicles driven on new toll roads in Mexico is presented. The methodology is based on two criteria: maximize the income of the toll collector (whether this collector is a government agency or a private concessionaire) and minimize national transport costs. The first criterion requires the development of binary logit models for predicting the traffic demand fraction choosing the toll alternative. The second criterion requires the minimization of road users' transport cost, which is composed of vehicle operating costs plus the tariff charged. This tariff should include road deterioration costs, construction and financial costs, the administrative costs of operating the toll road, taxes, and other expenditures. Principles for computing reference tariffs are recommended along with ways to use these tariffs to analyze the economic feasibility of toll highways.


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