scholarly journals Domestic travel intention post COVID-19 pandemic – what matters the most to millennials?

2021 ◽  
Vol 8 (2) ◽  
pp. 134-148
Author(s):  
Gengeswari K ◽  
Zain ul Abedin Janjua ◽  
Boh Magdalene ◽  
Eng Lee San ◽  
Khaw Kai Chin ◽  
...  
Keyword(s):  
Significant Relationship ◽  
Structural Equation Modelling ◽  
Structural Equation ◽  
Preliminary Investigation ◽  
Tourism Industry ◽  
International Tourism ◽  
Equation Modelling ◽  
Domestic Tourism ◽  
Travel Restrictions ◽  
Practical Implications

The COVID-19 pandemic associated with health fear has severely affected Malaysia’s tourism industry. The domestic tourism segment is expected to have a speedier recovery than international tourism due to travel restrictions. Accordingly, the principles of Protection Motivation Theory (PMT) and the government's role were utilised in investigating the Millennial’s domestic travel intention in this study. This study is a preliminary investigation in nature. It involves responses from the first 60 participants of the fieldwork being carried out for the actual research. The gathered data were analysed using the structural equation modelling (SEM) technique with SmartPLS software. The findings showed that Millennial’s Perceived Self Efficacy and (through) Government Intervention have a significant relationship with their domestic travel intention post-pandemic. Practical implications were then provided to the stakeholders in reviving Malaysia’s tourism industry.

scholarly journals Investigating the Relationship Among Social Media Addiction, Cognitive Absorption, and Self-Esteem

2021 ◽  
Vol 9 (2) ◽  
pp. 42-51
Author(s):  
Zeynep AKKUŞ ÇUTUK
Keyword(s):  
Social Media ◽  
Significant Relationship ◽  
Structural Equation Modelling ◽  
Structural Equation ◽  
Self Esteem ◽  
Social Media Addiction ◽  
Equation Modelling ◽  
Cognitive Absorption ◽  
The Social ◽  
The Relationship

The present study aimed at testing a model developed to uncover the relationships among social media addiction, cognitive absorption, and self-esteem. This studys’ sample consisted of 361 university students, 198 of whom were females, and 163 were males. Data were collected using the Social Media Addiction Scale (SMAS), the Cognitive Absorption Scale (CAS), and the Rosenberg Self-Esteem Scale (RSES). Structural Equation Modelling (SEM) was used to analyse the data. The results showed a positive and significant relationship between cognitive absorption and social media addiction; thus, cognitive absorption predicted social media addiction. A negative and significant relationship between self-esteem and social media addiction was also found; thus, self-esteem predicted social media addiction.

scholarly journals Determinants of Service Quality and Customer Satisfaction of Retail Clothing Company

2019 ◽  
Vol 5 (2) ◽  
Author(s):  
Tak Jie Chan ◽  
Mei Ling Goh
Keyword(s):  
Customer Satisfaction ◽  
Service Quality ◽  
Least Squares ◽  
Future Study ◽  
Significant Relationship ◽  
Structural Equation Modelling ◽  
Structural Equation ◽  
Survey Method ◽  
Equation Modelling ◽  
The Relationship

The study aims to investigate the relationship between service quality and customer satisfaction in a retail clothing company. The study utilized the SERVQUAL model to guide the study. Purposive sampling was applied in the study where quantitative (survey) method was employed with generating 140 valid responses. The data were then analyzed using Partial Least Squares Structural Equation Modelling through Smart-PLS 3.0. The results revealed that three (3) dimension of SERVQUAL (tangibles, empathy, and responsiveness) has a positive and significant relationship with customers. However, reliability and assurance yielded negative with customer satisfaction. In addition, out of the five determinants of SERVQUAL, assurance was found not significant to customer satisfaction. Conclusion, implications, and suggestions for future study are also discussed.

The Influence of Leader Power on Interpersonal Conflict in the Workplace

2021 ◽  
Vol 6 (1) ◽  
pp. 87
Author(s):  
Rozilah Abdul Aziz Abdul Aziz ◽  
Shereen Noranee ◽  
Narehan Hassan ◽  
Rohaya Hussein ◽  
Gouri A Domnic Jacob
Keyword(s):  
Significant Relationship ◽  
Structural Equation Modelling ◽  
Structural Equation ◽  
Interpersonal Conflict ◽  
Sem Analysis ◽  
Equation Modelling

Interpersonal conflict partly depends on the magnitude of power exercised by superiors in the workplace. The need to investigate how manager’s power affects subordinates’ interpersonal conflict is crucial so that managers can change or maintain their power to achieve optimum results in organizations.  Hence, the purpose of this study is to examine the influence of leader power towards interpersonal conflict at Government Linked Companies (GLCs), Malaysia.  A total of 388 questionnaires were distributed to employees of GLCs, Malaysia. A Structural Equation Modelling (SEM) analysis revealed that twenty-two percent of the variation in interpersonal conflict can be explained by the power possessed by managers. It also revealed there is a strong positive, linear and significant relationship between leader power and interpersonal conflict.  Therefore, management should be concerned with the authority given to managers as power could lead to a devastating interpersonal conflict. 

The Impact of Memorable Halal Travel Experience

2020 ◽  
Vol 11 (6) ◽  
pp. 1407
Author(s):  
SUMARYADI SUMARYADI ◽  
Ratih HURRIYATI ◽  
Lili Adi WIBOWO ◽  
Vanessa GAFFAR
Keyword(s):  
Structural Equation Modelling ◽  
Structural Equation ◽  
Quantitative Research ◽  
Travel Experience ◽  
Equation Modelling ◽  
Modelling Analysis ◽  
The Impact ◽  
Practical Implications

The objective of this research was verifying the hypothesis that a memorable halal travel experience had an effect on future travel intention in halal tourism. This quantitative research was conducted by asking Muslim foreign tourists who were visiting Indonesia about their perceptions of halal tourism directly using a questionnaire. The results showed the structural equation modelling analysis verified that memorable halal travel experience contributed to increasing future travel intention. The practical implications of this research showed that it was important to create a unique and memorable travel experience in strengthening the attractiveness and competitiveness of halal destinations.  

scholarly journals An Empirical Study of the Relationship between Entrepreneurial Curiosity and Innovativeness

Organizacija ◽  
2016 ◽  
Vol 49 (3) ◽  
pp. 172-182 ◽  
Author(s):  
Žiga Peljko ◽  
Mitja Jeraj ◽  
Gheorghe Săvoiu ◽  
Miha Marič
Keyword(s):  
Empirical Study ◽  
Structural Equation Modelling ◽  
Structural Equation ◽  
Design Methodology ◽  
Valuable Contribution ◽  
Equation Modelling ◽  
Entrepreneurship Theory ◽  
The Relationship ◽  
Practical Implications

Abstract Background and Purpose: Despite scholarly interest in understanding the role of different determinants on entrepreneurs and their behavior, little is known about the relationship between entrepreneurial curiosity and innovativeness. This research explores the relationship between entrepreneurial curiosity, which motivates entrepreneurs to gather information about their business and innovativeness that motivate entrepreneurs to incorporate innovations into entrepreneurial processes. Design/Methodology/Approach: Participants in this study were entrepreneurs from Slovenia and USA. By using structural equation modelling, we linked the two constructs of entrepreneurial curiosity and innovativeness to test the influence. Results: Results indicate that entrepreneurial curiosity positively influences innovativeness. The results of this study indicate that at the frame of entrepreneurship psychology entrepreneurial curiosity is important for innovativeness. Conclusion: This paper links the two studied constructs and presents a valuable contribution for entrepreneurship theory; therefore, the results could be used for a further scientific research as also for practical implications.

scholarly journals Risky Riding Behaviour Among Malaysian Young Motorcyclists

2018 ◽  
Vol 150 ◽  
pp. 05022
Author(s):  
Muhammad Safizal Abdullah ◽  
Muhammad Asyraf Mohamed Kassim ◽  
M. F. Mansor
Keyword(s):  
Social Science ◽  
Least Squares ◽  
Partial Least Squares ◽  
Direct Effect ◽  
Significant Relationship ◽  
Structural Equation Modelling ◽  
Sensation Seeking ◽  
Structural Equation ◽  
Equation Modelling ◽  
The Relationship

The main objective of this study was to explore the relationship between riding attitude, sensation seeking, anger and riding confidence with risky riding behaviour among motorcyclist at University Malaysia Perlis (UniMAP). Partial Least Squares of Structural equation modelling (SEM) and Statistical Package Social Science (SPSS) are utilized to determine the direct effect of the variables. The results discovered that riding attitude, sensation seeking, and anger had shown positive significant relationship towards risky riding behaviour while riding confidence has shown negative significant relationship towards risky riding behaviour.

Antecedents and outcome of employee change fatigue and change cynicism

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Noufou Ouedraogo ◽  
Mohammed Laid Ouakouak
Keyword(s):  
Structural Equation Modelling ◽  
Structural Equation ◽  
Design Methodology ◽  
Research Model ◽  
Change Initiatives ◽  
Content Type ◽  
Equation Modelling ◽  
Negative Effect ◽  
The Impact ◽  
Practical Implications

PurposeOrganisations implement changes either to address real business imperatives or to follow trends in their industries. But frequent changes in an organisation often lead to employee change fatigue and change cynicism. The purpose of this study is to investigate the impact of the change logic of appropriateness and the logic of consequences on change fatigue and change cynicism and the impact of change fatigue and change cynicism on change success.Design/methodology/approachTo carry out this study, the authors collected data on a sample of 320 participants from diverse organisations, and they used structural equation modelling (SEM) techniques to test our hypotheses depicted in the research model.FindingsThe authors found that the change logic of consequences reduces both change fatigue and change cynicism, whereas the change logic of appropriateness increases change fatigue. The authors also found that change fatigue does not have any direct effect on change success, although it maintains an indirect negative effect on change success through change cynicism.Practical implicationsAlong with other practical implications, the authors recommend that change managers help employees understand any logic of consequences that sustain their change initiatives. Additionally, change managers should work to prevent change fatigue from turning into change cynicism, which is the real precursor of reduced change success.Originality/valueThis study is among the first to show that employees experience change fatigue and change cynicism differently, depending on the reason underlying the change. It is also among the first to show that change fatigue does not affect change success directly but does so through the interplay of change cynicism.

Roles of trust on rapport and satisfaction in services

2014 ◽  
Vol 26 (4) ◽  
pp. 566-578 ◽  
Author(s):  
Johra Kayeser Fatima ◽  
Mohammed Abdur Razzaque
Keyword(s):  
Customer Satisfaction ◽  
Structural Equation Modelling ◽  
Structural Equation ◽  
Design Methodology ◽  
Banking Services ◽  
Content Type ◽  
Equation Modelling ◽  
Customer Care ◽  
Bank Managers ◽  
Practical Implications

Purpose – The purpose of this paper is to report antecedent roles of competence, contractual and goodwill trust on rapport and satisfaction in banking services in a developing country context. The study also identifies the mediating influence of these three types of trust between rapport and customer satisfaction. Design/methodology/approach – Data collected from a sample of 212 bank customers were analysed using AMOS-based structural equation modelling. Findings – While all three types of trust have significant impact on satisfaction, only competence and goodwill trust positively influenced rapport. Results also demonstrate that competence and goodwill trust had complementary mediation impacts in the rapport-satisfaction context; however, mediation influence of contractual trust was not significant. Finally, influence of rapport was found to be positive towards satisfaction. Practical implications – Management should focus on building goodwill and competence trust with bank customers. Bank managers should hire and train employees who are friendly in terms of customer care and are able to develop rapport with customers to increase the latter's satisfaction. Originality/value – The paper tested the influence of competence, contractual and goodwill trust on rapport and satisfaction and verified the mediation impact of trust between rapport and satisfaction.

scholarly journals The Application of Structural Equation Modelling for Predicting the Link between Motivation and Experience Quality in Creative Tourism

2018 ◽  
Vol 218 ◽  
pp. 04001
Author(s):  
Dwi Suhartanto ◽  
Regina Agustina ◽  
Nono Wibisono ◽  
Gundur Leo
Keyword(s):  
Structural Equation Modelling ◽  
Structural Equation ◽  
Tourism Industry ◽  
Quality Dimension ◽  
Equation Modelling ◽  
Competitive Industry ◽  
Escape Learning ◽  
Tourism Attractions ◽  
The Impact

The Indonesian creative tourism industry is growing and competitive. In this competitive industry, the tourism attraction capability in delivering a quality of experience and motivating customers to visit is imperative. However, research to explore tourist motivation impact on experience quality in creative tourism is limited. This paper is designed to predict the influence of motivation on experience quality in the creative tourism by applying Structural Equation Modelling (SEM). Data were collected through survey from 260 tourists visiting creative tourism attractions in Bandung. The result shows that push motivation has a significant impact on experience quality dimension of escape, learning, and recognition; while the impact of pull motivation is not significant. This finding improves the theoretical and managerial understanding on the link between motivation and experience quality as well as the application of SEM in creative tourism industry.

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