scholarly journals Mapping the DMAIC Tool in the Public Sector

2021 ◽  
Vol 9 (10) ◽  
pp. 436-453
Author(s):  
Marcos Candido da Silva ◽  
Sandro Breval Santiago
Keyword(s):  
Public Sector ◽  
Continuous Improvement ◽  
Six Sigma ◽  
Business Context ◽  
The Public ◽  
Reducing Costs ◽  
The Many ◽  
And Control ◽  
Positive Results ◽  
Public Evidence

The quality and continuous improvement of products and processes continue to play an essential role in the business context, with the need for more responsive, flexible, and responsive organizations. Among the many tools and methodologies employed, DMAIC (Define, Measure, Analyze, Improve and Control), linked to Six Sigma, is used to improve existing products or organizational processes. Nevertheless, if in the private sector, the adoption and practice of these tools and methodologies are widely used, in the public sector, in turn, the applicability of DMAIC is little employed. In this perspective, and using the methodological resource of systematic literature review, this article aims to identify the applicability of the DMAIC tool in the public sector. The review indicates that while DMAIC still has low public evidence, the tool can be efficiently applied across the industry, enabling positive results for organizations, reducing costs, delivering efficient processes, and increasing customer satisfaction.

Perencanaan Pengendalian Kualitas Produk Pakaian Bayi dengan Metode Six Sigma Pada CV. AGP

JEMAP ◽  
2020 ◽  
Vol 3 (1) ◽  
Author(s):  
Albertus Reynaldo Kurniawan ◽  
Bayu Prestianto
Keyword(s):  
Quality Control ◽  
Continuous Improvement ◽  
Six Sigma ◽  
Screen Printing ◽  
Control Method ◽  
Operational Performance ◽  
Machine Maintenance ◽  
Quality Product ◽  
Break Time ◽  
And Control

Quality control becomes an important key for companies in suppressing the number of defective produced products. Six Sigma is a quality control method that aims to minimize defective products to the lowest point or achieve operational performance with a sigma value of 6 with only yielding 3.4 defective products of 1 million product. Stages of Six Sigma method starts from the DMAIC (Define, Measure, Analyze, Improve and Control) stages that help the company in improving quality and continuous improvement. Based on the results of research on baby clothes products, data in March 2018 the percentage of defective products produced reached 1.4% exceeding 1% tolerance limit, with a Sigma value of 4.14 meaning a possible defect product of 4033.39 opportunities per million products. In the pareto diagram there were 5 types of CTQ (Critical to Quality) such as oblique obras, blobor screen printing, there is a fabric / head cloth code on the final product, hollow fabric / thin fabric fiber, and dirty cloth. The factors caused quality problems such as Manpower, Materials, Environtment, and Machine. Suggestion for consideration of company improvement was continuous improvement on every existing quality problem like in Manpower factor namely improving comprehension, awareness of employees in producing quality product and improve employee's accuracy, Strength Quality Control and give break time. Materials by making the method of cutting the fabric head, the Machine by scheduling machine maintenance and the provision of needle containers at each employees desk sewing and better environtment by installing exhaust fan and renovating the production room.

scholarly journals Accountability in the Public Sector: The Role of Professional Accountants in the Present Democracy in Nigeria

2020 ◽  
Vol 5 (1) ◽  
Author(s):  
Raphael S. Etim ◽  
Mfon S. Jeremiah ◽  
Ofonime O. Jeremiah
Keyword(s):  
Public Sector ◽  
Essential Role ◽  
Code Of Ethics ◽  
Professional Code ◽  
Strict Adherence ◽  
The Public ◽  
The Many

The main objective of this paper is to highlight the essential role of professional accountants in enhancing public sector accountability in the present democratic era. The spate of public sector unaccountability scandals in the present democratic era in Nigeria evidently engenders the quest for proper accountability in the public sector. The paper begins with a conceptualization of accountability from the public sector perspective. It also attempts to cursorily highlight the nexus between public sector governance and accountability, before examining the issues currently undermining public sector accountability in Nigeria. It ends by pointing out the ways in which professional accountants can contribute to public sector accountability in Nigeria. In line with the many issues articulated in this paper, it is believed that a sense of value reorientation and strict adherence to professional code of ethics by professional accountants, among others, would reposition professional accountants to effectively contribute to public sector accountability in Nigeria.

scholarly journals The Public Employee Facing Unconstitutional Policies: Organization, State, Power, Stability and Social Control

2019 ◽  
Author(s):  
Helder Gusso
Keyword(s):  
Public Sector ◽  
Social Control ◽  
Government Policy ◽  
Power Relations ◽  
Control Agency ◽  
Public Employee ◽  
Organizational Analysis ◽  
The Public ◽  
And Control

This article highlights the duty of the public employee to oppose any government policy that goes against constitutional principles and objectives. The defence of this position is made from an organizational analysis of the State. Theoretical contributions such as the understanding of State and Domination in M. Weber, Organization in D. Katz and R.L. Khan, and Control Agency in B.F. Skinner have been used. The analysis of contingencies that control the behavior of the public employee and the understanding of the notions of State and Organizations enable greater clarity about what constitutes the role of workers in the public sector. It also highlights the importance of existing mechanisms to reduce the imbalance in power relations between governors, servants and the population.

scholarly journals ACQUIRING AND EXTRACTION OF INFORMATION COLLECTED BY UNMANNED AERIAL VEHICLES AND OMNIDIRECTIONAL CAMERAS AND THEIR APPLICATIONS THROUGH MANAGEMENT SOFTWARE

2020 ◽  
Vol XLII-3/W12-2020 ◽  
pp. 261-265
Author(s):  
M. d. Abreu
Keyword(s):  
Data Acquisition ◽  
Information Management ◽  
City Management ◽  
Management Software ◽  
The Public ◽  
Municipal Administration ◽  
Aerial Vehicles ◽  
Great Progress ◽  
Reducing Costs ◽  
And Control

Abstract. The growth of technology for aerial and land mapping, as well as information management, has made great progress over the past decade. When we talk about public administration, we envision a sector lacking the use of these new features, as it has been using old models of data acquisition and information management, however slowly opening their eyes to this inevitable advance.Unmanned Aerial Vehicles (UAVs), 360° mapping and Management Software, integrated with a Geographic Information System (GIS), are the latest trend in city management. These features offer quality, agility and reliability, generating an increase in the municipality's total revenue, along with reducing costs throughout the registration and control process.The objective of this paper is to demonstrate the methodologies applied in the phases of air and ground data acquisition, their processing and generated products, the collection of information from city halls and the import of existing data into Tecsystem's management software, as well as the different applications of the information in various secretariats of the public municipal administration.

scholarly journals Privatizing Crime Control

2018 ◽  
Vol 679 (1) ◽  
pp. 55-71 ◽  
Author(s):  
Nick Tilley
Keyword(s):  
Public Sector ◽  
Private Sector ◽  
Crime Prevention ◽  
Crime Control ◽  
The State ◽  
Nonstate Actors ◽  
The Public ◽  
Private Interests ◽  
Full Responsibility ◽  
Reducing Costs

Crime problems largely result from opportunities, temptations, and provocations that have been provided to offenders unintentionally by those pursuing other private interests. There is a widespread notion that the state and its agencies can and ought to take full responsibility for crime control and that there is, therefore, nothing that nonstate actors can or need to do. In practice, there is little that the state can do directly to address the opportunities, temptations, and provocations for crime; but where crime control responsibilities have been accepted in the private sector, successful measures to reduce opportunities and temptations have been devised and adopted, preventing many crimes and reducing costs that would otherwise fall on the state as well as on victims. This article sets out the reasons why a shift in responsibility for crime prevention from the public to private sector can produce patterns of crime control that are both effective and socially desirable, albeit important roles remain for the public sector in stimulating and supporting such measures.

Management Information Systems in the Public Sector

2013 ◽  
pp. 157-173 ◽  
Author(s):  
Richard Heeks
Keyword(s):  
Information Systems ◽  
Public Sector ◽  
Management Information Systems ◽  
Monitoring And Control ◽  
Management Information ◽  
The Public ◽  
Public Sector Organizations ◽  
Monitoring And Control Systems ◽  
And Control ◽  
The Relationship

Management information systems (MIS) are fundamental for public sector organizations seeking to support the work of managers. Yet they are often ignored in the rush to focus on ‘sexier’ applications. This chapter aims to redress the balance by providing a detailed analysis of public sector MIS. It first locates MIS within the broader management monitoring and control systems that they support. Understanding the broader systems and the relationship to public sector inputs, processes, outputs and outcomes is essential to understanding MIS. The chapter details the different types of reports that MIS produce, and uses this as the basis for an MIS model and a description of the decision-making benefits that computerized MIS can bring. Finally, the chapter describes generic public sector MIS that address internal government transactions, public administration/ regulation, and public service delivery. Real-world examples of all types are provided from the U.S., England, Africa, and Asia. <BR>

Introduction

2020 ◽  
pp. 1-2
Keyword(s):  
Mental Health ◽  
Public Sector ◽  
Medical Humanities ◽  
Well Being ◽  
Early Career ◽  
Mental Health Clinics ◽  
Occupational Outcomes ◽  
The Public ◽  
Healthcare Settings ◽  
The Many

Physicians who choose to serve in public sector mental healthcare settings and physicians-in-training assigned to public sector mental health clinics may not be fully prepared for the many roles of the public and community psychiatrist. This primer offers practical information and guidance to the psychiatrist called upon to serve in the roles of public-sector clinician, team member, advocate, administrator, and academician. Each chapter includes a concise description of these various roles and responsibilities and offers engaging examples of the public psychiatrist at work. The chapters also ask readers to thoughtfully consider case-based problems typical of those faced by the public psychiatrist. Each chapter also features works of art and literature, usually from the public domain. Medical humanities help physicians keep sight of the lived experiences of public-sector patients; this includes not only the pain and suffering endured by them due to both the medical disorders with which they live and the disparities they endure in health, educational and occupational outcomes, but also their resilience while facing so many challenges. Medical humanities also serve to reinforce the physician’s individual and collective will to address the disparities endured by our patients. There are several very comprehensive textbooks available that examine community psychiatry broadly. By contrast, this work is a concise guide for the resident and early-career psychiatrist to the many roles he or she might be asked to provide in a public-sector mental health setting. Our hope is that the primer provides a level of support to psychiatrists that fosters their desire, individually and collectively, to serve the poor and the marginalized with grit and determination, and to broadly consider their potential to improve not only patient well-being but also these patients’ incorporation into their communities.

Infusing value for money (VfM) into the public procurement system in botswana

2017 ◽  
Vol 17 (3) ◽  
pp. 281-341
Author(s):  
Emmanuel Botlhale
Keyword(s):  
Continuous Improvement ◽  
Six Sigma ◽  
Public Procurement ◽  
Document Analysis ◽  
Public Budget ◽  
Value For Money ◽  
Main Research ◽  
The Public ◽  
Research Questions ◽  
Procurement System

Public procurement accounts for a big proportion of public budget outlays, hence, it is important that there be demonstrated Value for Money (VfM) in public purchases. To ensure VfM in public procurement, Botswana introduced a modern public procurement system in early 2001. The system is yet to be subjected to VfM analysis. Using document analysis, this paper explores two main research questions: (i) what are key public procurement challenges in Botswana?; and (ii) how can public procurement in Botswana be improved? It is concluded that the public procurement system in Botswana is not constructed on a VfM basis. It is consequently suggested that there is a need for public procurement reforms and the adoption of various private sector continuous improvement tools such as Lean, Kaizen and Six Sigma.

Lean Six Sigma for public sector organizations: is it a myth or reality?

2017 ◽  
Vol 34 (9) ◽  
pp. 1402-1411 ◽  
Author(s):  
Jiju Antony ◽  
Bryan Rodgers ◽  
Elizabeth A. Cudney
Keyword(s):  
Public Sector ◽  
Six Sigma ◽  
Lean Six Sigma ◽  
Service Organizations ◽  
Improvement Strategy ◽  
Content Type ◽  
The Public ◽  
Public Sector Organizations ◽  
Potential Applications

Purpose Lean Six Sigma (LSS) as a process excellence has been widely adopted in both manufacturing and service organizations; however, its application in the public sector has not been widely explored. Is LSS still a myth or reality in our public sector organizations? The purpose of this paper is to make an attempt to debate about the use of LSS and its potential applications in the public sector context. Design/methodology/approach The initial approach is to critically evaluate the role of LSS in various public sector contexts, followed by showcasing four case studies from four different public sector settings: higher education, police service, public hospital and local government. Findings LSS methodology can be embraced by all public sector organizations to create efficient and effective processes to provide enhanced customer experience and value at reduced operational costs. Research limitations/implications This paper seeks to contribute to and broaden the limited body of evidence of the applicability of LSS to public sector organizations and identifies areas for further research and review. Practical implications LSS will continue to grow across many public sector organizations in Europe and other parts of the world over the forthcoming years. However, what will eventually determine if LSS is viewed by public sector organizations as just a passing management fad or not largely depends on the leadership and success of its execution. If LSS is deployed in its true sense across the public sector organizations at a global level, the hard cash savings generated can reach several billions. Originality/value The paper yields an immense value to both research scholars and practitioners who are engaged in the introduction of LSS as a business process improvement strategy to achieve and sustain competitive advantage. Moreover, this paper makes an attempt to dispel the myth of LSS which have been quite prevalent in many public sector organizations around us today.

Public and Community Psychiatry

2020 ◽  
Keyword(s):  
Mental Health ◽  
Public Sector ◽  
Medical Humanities ◽  
Community Psychiatry ◽  
Well Being ◽  
Early Career ◽  
The Public ◽  
Medical Disorders ◽  
The Many ◽  
Concise Guide

Physicians who choose to serve in public sector mental healthcare settings and physicians-in-training assigned to public sector mental health clinics may not be fully prepared for the many roles of the public and community psychiatrist. This primer offers practical information and guidance to the psychiatrist called upon to serve in the roles of public-sector clinician, team member, advocate, administrator, and academician. Each chapter includes a concise description of these various roles and responsibilities and offers engaging examples of the public psychiatrist at work. The chapters also ask readers to thoughtfully consider case-based problems typical of those faced by the public psychiatrist. Each chapter also features works of art and literature, usually from the public domain. Medical humanities help physicians keep sight of the lived experiences of public-sector patients; this includes not only the pain and suffering endured by them due to both the medical disorders with which they live and the disparities they endure in health, educational and occupational outcomes, but also their resilience while facing so many challenges. Medical humanities also serve to reinforce the physician’s individual and collective will to address the disparities endured by our patients. There are several very comprehensive textbooks available that examine community psychiatry broadly. By contrast, this work is a concise guide for the resident and early-career psychiatrist to the many roles he or she might be asked to provide in a public-sector mental health setting. Our hope is that the primer provides a level of support to psychiatrists that fosters their desire, individually and collectively, to serve the poor and the marginalized with grit and determination, and to broadly consider their potential to improve not only patient well-being but also these patients’ incorporation into their communities.

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