scholarly journals HAPPINESS AT WORK AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR IN KRAKATAU STEEL

2020 ◽  
Vol 1 (6) ◽  
pp. 911-920
Author(s):  
Granit Agustina ◽  
Tatiek Ekawati Permanar ◽  
Sri Endah Nurhayati ◽  
Eeng Ahman ◽  
Feby Febrian
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Linear Regression Analysis ◽  
Sampling Technique ◽  
Citizenship Behavior ◽  
Survey Method ◽  
Organizational Conditions ◽  
Employee Happiness

Every company must be able to invite its employees to provide a model of employee happiness at work and appropriate organizational citizenship behavior in accordance with the needs of the company which can make a person's organizational citizenship behavior better. This study aims to determine the model of employee happiness at work and organizational citizenship behavior of an employee in a company. This research is a descriptive and verification research using simple linear regression analysis, where the respondent population is all employees of 30 people with a sample size of 30 people using SPSS 24 software. The method used in this research is saturated sampling technique using the entire population as a sample. Collecting data using a direct survey method using a questionnaire. The results of respondents' responses that have been distributed and from the test results then employee happiness at work have a positive and significant effect on organizational citizenship behavior. To improve the organizational citizenship behavior of employees, the authors suggest that there be further research by other researchers on the issues of factors that influence organizational citizenship behavior besides happiness such as empathy at work, organizational conditions and the role of organizational management, supervisory ability and the quality of work itself.

scholarly journals What Role Does Continuance Commitment Play In The Relationship Between Affective Commitment And Organizational Citizenship Behaviour? Case Study Somali Telecommunication Industry Players

2017 ◽  
Vol 9 (1-3) ◽  
Author(s):  
Osman H. Osman ◽  
Azlineer Sarip ◽  
Lily Suriani Mohd Arif
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Affective Commitment ◽  
Sampling Technique ◽  
Citizenship Behavior ◽  
Survey Method ◽  
Telecommunication Industry ◽  
Continuance Commitment ◽  
The Relationship

The purpose of the study is to investigate the role of continuance commitment in the relationship between affective commitment and organizational citizenship behaviour (OCB) among the employees of telecommunication industry players in Mogadishu, Somalia. A total of 92 lower managers (supervisors) from three different telecommunication players were involved in this study. The instrument used in the study for affective and continuance commitment was adopted from Natalie J. Allen and John P. Meyer (1990), and for OCB was adopted from Philip M. Podsakoff , Scott B. MacKenzie, Robert H. Moorman, and Richard Fetter (1990). This  quantitative survey method employed stratified random sampling technique. Employees’ attitudes and behaviours were tested for correlation and regression analysis. The findings indicated that there are positive and significant relationship between employees’ affective commitment, continuance commitment and OCB. The highest correlations towards employees’ citizenship behaviour is the mediation role of continuance commitment (r=.362, p< .05), then affective commitment (r=.287, p< .05), followed by the relationship between affective commitment and continuance commitment (r=.249, p< .05), whilst continuance commitment shows the weakest relationship on OCB (r=.144, p< .05). The regression model indicates a predictive significance by employees’ behaviours; thus, the findings support the conclusion that the selected behaviours are predictors of telecommunication industries employees’ OCB. This study revealed the importances of organizational citizenship behaviour (OCB), affective commitment and continuance commitment among the telecommunication industries employees’in Mogadishu, Somalia. These findings also have implications for telecommunication industries and managers to reflect and extend employees’ organizational citizenship behavior (OCB). 

scholarly journals The Role of Organizational Commitment in Improving Organizational Citizenship Behavior

2020 ◽  
Vol 9 (3) ◽  
pp. 300-309
Author(s):  
Udhay Iqbal Wilkanandya ◽  
Ketut Sudarma
Keyword(s):  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Descriptive Analysis ◽  
Sampling Technique ◽  
Work Life ◽  
Work Life Balance ◽  
Citizenship Behavior ◽  
Life Balance

This study aims to examine the effect of work life balance, personality and organizational commitment on organizational citizenship behavior. The sample used in this study was 165 respondents. The sampling technique uses incidental sampling. Data analysis methods use descriptive analysis, regression analysis, and path analysis using IBM SPSS. The results showed that work life balance was not significantly positive effect, while personality and organizational commitment had a positive and significant effect on organizational citizenship behavior and organizational commitment was able to mediate the relationship between work life balance and personality on organizational citizenship behavior. The suggestion from this research is that the company should be able to develop more policies that encourage employees to be eager to contribute. For further research that is examining the same aspects to use respondents who have a position in a relatively high job, such as supervisors and managers. To be compared between employees who have positions and not have positions.

scholarly journals The Role of OCB as a Mediator in Improving Employees Performance

2020 ◽  
Vol 5 (2) ◽  
pp. 123-134
Author(s):  
Ana Kadarningsih ◽  
Vicky Oktavia ◽  
Amjad Ali
Keyword(s):  
Work Environment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Employee Performance ◽  
Citizenship Behavior ◽  
Education Department ◽  
The Relationship ◽  
A Company

Employee performance is a measure of the quality of human resources in a company, because employee performance is one important factor for the achievement of a company's goals. Employee performance can be influenced by several factors, such as training, work environment and organizational citizenship behavior (OCB). The purpose of this research is to determine the influence of training and work environment to employee’s performance with Organizational Citizenship Behavior (OCB) as the intervening. This research was conducted at the Semarang City Education Department by taking a sample of 115 respondents registered as active officials of the Semarang City Education Department. Data collection method is done through a questionnaire. Data analysis uses path analysis. The results of the study concluded that there is an influence of training and work environment on OCB, the influence of OCB on employee performance and OCB is able to mediate the relationship between training and work environment on employee performance.

scholarly journals Deskripsi Organizational Citizenship Behavior Perawat Untuk Lansia Di Wisma Harapan Asri Yayasan Mardiwijana Semarang”

PRAXIS ◽  
2021 ◽  
Vol 3 (2) ◽  
pp. 120
Author(s):  
Yulius Susilo ◽  
Rudy Elyadi
Keyword(s):  
Qualitative Research ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Research Method ◽  
Elderly Population ◽  
The Elderly ◽  
Citizenship Behavior ◽  
Five Dimensions

The number of elderly population in Indonesia from year to year is increasing, so it is needed a place and assistance services for elderly citizens. Wisma Harapan Asri Semarang provides services so that the elderly residents feel comfortable and at ease. The nurses for the elderly have the role of assisting and serving elderly citizens. The performance of the nurses has an important role for the quality of the services of the elderly homestead. Improved services will be better if the nurses have the attitude and actions of the Organizational Citizenship Behavior (OCB) at work.This study aimed to determine the OCB of nurses based on five dimensions of OCB. The five dimensions of OCB according to Organ are: altruism, courtesy, conscientiousness, sportmanship, and civic virtue. Descriptive qualitative research method to describe the OCB actions of nurses. The results showed OCB of nurses in the high category. An effort to improve the performance of nurses in accordance with the five dimensions of OCB. Also efforts to improve the services of nurses to meet the needs of the elderly. This research is useful for Wisma Harapan Asri in an effort to shape the behavior of nurses to provide the best service for the elderly.

scholarly journals Optimalisasi Organizational Citizenship Behavior (OCB) Pada Pegawai Dinas Di Kabupaten Lumajang

2018 ◽  
Vol 8 (2) ◽  
pp. 63-71
Author(s):  
Sukma Irdiana ◽  
Kusnanto Darmawan
Keyword(s):  
Organizational Culture ◽  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Linear Regression Analysis ◽  
Sampling Technique ◽  
Multiple Linear Regression Analysis ◽  
Positive Influence ◽  
Citizenship Behavior ◽  
Significant Positive Influence

This study aims to determine the effect of job satisfaction, organizational commitment and organizational culture partially and simultaneously to organizational citizenship behavior (OCB) on official staff in Lumajang District. The research type used is descriptive with causal associative approach. This study was conducted with the number of respondents as many as 147 people. The sampling technique used is a saturated sampling technique. Hypothesis testing is done by multiple linear regression analysis for hypothesis through SPSS 16 for windows program. Based on the results of the study obtained that the satisfaction of employees and organizational culture there is a significant positive influence partially on organizational citizenship behavior (OCB) on the official staff in Lumajang District. While organizational commitment there is no significant positive effect partially on organizational citizenship behavior (OCB) on official employees in Lumajang District. Simultaneously employee satisfaction, organizational commitment and organizational culture there is a significant positive influence simultaneously to organizational citizenship behavior (OCB) on official staff in Lumajang District. The variables studied have an effect of 63.3% on the organizational citizenship behavior (OCB) and the rest is influenced by other variables that are not in carefully.

scholarly journals PENGARUH BUDAYA ORGANISASI DAN DUKUNGAN ORGANISASI TERHADAP OCB DIMEDIASI OLEH KOMITMEN ORGANISASIONAL

2019 ◽  
Vol 8 (12) ◽  
pp. 7134
Author(s):  
Putu Enda Wira Saputra ◽  
I Wayan Gede Supartha
Keyword(s):  
Organizational Culture ◽  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Organizational Support ◽  
Mineral Resources ◽  
Citizenship Behavior ◽  
Mediating Role

The success of an organization is not only determined by natural resources but human resources (HR) depending on the quality and behaviors that arise within the organization. Expected behavior is behavior that can improve the quality of the organization, namely Organizational Citizenship Behavior (OCB). The purpose of the study was to explain and analyze the influence of organizational culture and organizational support for OCB mediated by organizational commitment. This research was conducted in the Department of Manpower and Energy and Mineral Resources of Bali Province as many as 100 civil servants using non probability sampling methods, collected through questionnaires using descriptive statistical analysis techniques, path analysis and sobel test. The results showed that Organizational Culture, Organizational Support and Organizational Commitment each had a significant positive effect on Organizational Citizenship Behavior (OCB) as well as the mediating role of Organizational Commitment to OCB that strengthened the relationship between organizational culture and organizational support. The Department of Manpower and Energy and Mineral Resources must pay attention to the existing organizational culture within the organization and organizational support that must be improved so that OCB behaviors can be improved for better quality employees. Keywords: organizational culture; organizational support; organizational commitment;          Organizational Citizenship Behavior (OCB)  

scholarly journals Pengaruh organizational citizenship behaviour terhadap kinerja anggota Kepolisian

Cognicia ◽  
2021 ◽  
Vol 9 (2) ◽  
pp. 112-120
Author(s):  
Virania nadindra puspamaya Dotulong ◽  
Devina Andriany
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Performance ◽  
Positive Impact ◽  
Survey Design ◽  
Linear Regression Analysis ◽  
Sampling Technique ◽  
Citizenship Behavior ◽  
Performance Problems ◽  
National Police

≤   Performance problems of police members are influenced by a very heavy workload, incompatibility with passion, and personal issues. Those performance problems determine organizational citizenship behavior. Therefore this research was done to know the effect of organizational citizenship behavior toward the work performance of police members. This research is quantitative research with a survey design. The subjects are 200 members of the Indonesian National Police. The sampling technique used purposive sampling. The analysis in this study used simple linear regression analysis. The results of this study provided evidence to accept the hypothesis that there is a significant positive impact between organizational citizenship behavior on performance (β = 0.41, p<0.001), the higher organizational citizenship behavior, the higher the performance of police personnel.   Keywords: Indonesian national police, organizational citizenship behaviour, performance

scholarly journals Analisis Efek Organizational Citizenship Behavior dan Komunikasi Organisasi Terhadap Stres Kerja

2019 ◽  
Vol 17 (1) ◽  
pp. 30
Author(s):  
Andreanus Pungkas Rubiyandono
Keyword(s):  
Organizational Communication ◽  
Job Stress ◽  
Work Stress ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Citizenship Behavior ◽  
Perception Of Quality ◽  
The Relationship

Abstract Basically Organizational Communication should have an effect on work stress, but from the results of previous research shows that it is inversely proportional to the existing concept. Therefore, the researcher conducted additional mediation variabels that would examine the relationship between organizational communication and work stress, namely Organizational Citizenship Behavior (OCB) which was reviewed by Perception of Quality of Interaction Interaction - Subordinate. Organizations with employees who have good OCB will have better performance than other organizations. The researcher was interested in examining the influence of Organizational Communication on Job Stress in manufacturing companies in the city of Semarang with the role of Organizational Citizenship Behavior (OCB) which was viewed by Perceptions of the Quality of Interaction of Superiors and Subordinates as mediators. The result shows that organizational communication is an individual perception of communication conducted by superiors in job descriptions, commitment and coordination to subordinates does not affect the individual's perception of interpersonal relations in terms of willingness to help without coercion between superiors and subordinates. This happens because companies already have a culture that directly makes employees or employees in the work environment willing to help, not willing to help because of the interaction process in that environment. So from that the role of Organizational Citizenship Behavior (OCB) reviewed by Perception of Quality Interaction - Subordinate has not become a mediator in the relationship of Organizational Communication to Job Stress. Abstrak Pada dasarnya Komunikasi Organisasi seharusnya memiliki efek terhadap stress kerja, namun dari hasil riset terdahulu tidak konsisten dengan konsep yang ada. Maka dari itu penelitian ini melakukan penambahan variabel mediasi yang akan mengkaji hubungan antara komunikasi organisasi dengan stress kerja yaitu Organizational Citizenship Behavior (OCB) yang ditinjau Persepsi Kualitas Interaksi Atasan – Bawahan. Organisasi dengan karyawan yang memiliki OCB yang baik, akan memiliki kinerja yang lebih baik dari organisasi lain. Peneliti tertarik untuk meneliti pengaruh Komunikasi Organisasi terhadap Stres Kerja pada perusahaan manufaktur di kota Semarang dengan peran Organizational Citizenship Behavior (OCB) yang ditinjau Persepsi Kualitas Interaksi Atasan dan Bawahan sebagai mediator. Hasilnya menunjukan komunikasi organisasi merupakan persepsi individu terhadap komunikasi yang dilakukan oleh atasan dalam deskripsi pekerjaan, komitmen maupun koordinasi kepada bawahan tidak berpengaruh terhadap persepsi individu tentang hubungan interpersonal dalam hal kerelaan membantu tanpa adanya paksaan diantara atasan dan bawahan. Hal tersebut terjadi dikarenakan perusahaan sudah memiliki budaya yang secara langsung membuat pegawai atau karyawan dalam lingkungan kerja tersebut bersikap rela membantu, bukan sikap rela membantu yang dikarenakan proses interaksi dalam lingkungan tersebut. Pada dasarnya Komunikasi Organisasi seharusnya memiliki efek terhadap stress kerja, namun dari hasil riset terdahulu tidak konsisten dengan konsep yang ada. Maka dari itu peran Organizational Citizenship Behavior (OCB) yang ditinjau Persepsi Kualitas Interaksi Atasan – Bawahan belum menjadi mediator dalam hubungan Komunikasi Organisasi terhadap Stres Kerja.

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