scholarly journals NLM’s revolution in consumer health information to improve patient outcomes

2021 ◽  
pp. 1-9
Author(s):  
Kathleen Cravedi
Keyword(s):  
Health Information ◽  
Patient Outcomes ◽  
Health Care Professionals ◽  
General Public ◽  
Online Health Information ◽  
New Era ◽  
Information Tools ◽  
Sources Of Health Information ◽  
Consumer Magazine ◽  
Improve Patient

Under the leadership of NLM Director Donald A.B. Lindberg M.D., the National Library of Medicine (NLM) continued to promote its services to the nation’s health care professionals and scientists. With support of the U.S. Congress, it initiated new communications and outreach programs and services directed at the general public that revolutionized their access to information as well. Because effective health communication must be tailored for the audience and the situation, Lindberg supported the development of online health information tools designed to help consumers find free, comprehensive, timely, and trustworthy sources of health information that, ultimately, can improve patient outcomes. New and popular consumer-friendly websites were championed by Lindberg, including MedlinePlus, and ClincialTrials.gov, and he formed unique partnerships with national physician organizations to educate their patients about reliable sources of health information from the NLM. A new era of timely and trusted online health information for the general public began in 2006 under Lindberg’s tenure culminating in the development, publication and distribution of NIH’s first consumer magazine, NIH MedlinePlus, featuring the research and findings of the NIH. In his effort to improve patient outcomes, Dr. Lindberg revolutionized the Library’s outreach capabilities and successfully expanded its mission to serve not only health professionals and scientists, but also consumers nationwide.

scholarly journals Differences in Perceptions of Health Information Between the Public and Health Care Professionals: Nonprobability Sampling Questionnaire Survey (Preprint)

2019 ◽  
Author(s):  
Anat Gesser-Edelsburg ◽  
Nour Abed Elhadi Shahbari ◽  
Ricky Cohen ◽  
Adva Mir Halavi ◽  
Rana Hijazi ◽  
...  
Keyword(s):  
Health Care ◽  
Social Networks ◽  
New Media ◽  
Health Information ◽  
Health Care Professionals ◽  
Questionnaire Survey ◽  
General Public ◽  
The Public ◽  
Search For Information

BACKGROUND In the new media age, the public searches for information both online and offline. Many studies have examined how the public reads and understands this information but very few investigate how people assess the quality of journalistic articles as opposed to information generated by health professionals. OBJECTIVE The aim of this study was to examine how public health care workers (HCWs) and the general public seek, read, and understand health information and to investigate the criteria by which they assess the quality of journalistic articles. METHODS A Web-based nonprobability sampling questionnaire survey was distributed to Israeli HCWs and members of the public via 3 social media outlets: Facebook, WhatsApp, and Instagram. A total of 979 respondents participated in the online survey via the Qualtrics XM platform. RESULTS The findings indicate that HCWs find academic articles more reliable than do members of the general public (44.4% and 28.4%, respectively, P<.001). Within each group, we found disparities between the places where people search for information and the sources they consider reliable. HCWs consider academic articles to be the most reliable, yet these are not their main information sources. In addition, HCWs often use social networks to search for information (18.2%, P<.001), despite considering them very unreliable (only 2.2% found them reliable, P<.001). The same paradoxes were found among the general public, where 37.5% (P<.001) seek information via social networks yet only 8.4% (P<.001) find them reliable. Out of 6 quality criteria, 4 were important both to HCWs and to the general public. CONCLUSIONS In the new media age where information is accessible to all, the quality of articles about health is of critical importance. It is important that the criteria examined in this research become the norm in health writing for all stakeholders who write about health, whether they are professional journalists or citizen journalists writing in the new media.

Readability of Online Health Information: A Meta-Narrative Systematic Review

2018 ◽  
Vol 33 (5) ◽  
pp. 487-492 ◽  
Author(s):  
Lubna Daraz ◽  
Allison S. Morrow ◽  
Oscar J. Ponce ◽  
Wigdan Farah ◽  
Abdulrahman Katabi ◽  
...  
Keyword(s):  
United States ◽  
Systematic Review ◽  
Health Information ◽  
Grade Level ◽  
General Public ◽  
Sixth Grade ◽  
The United States ◽  
Reading Level ◽  
Online Health Information ◽  
Cross Sectional

Online health information should meet the reading level for the general public (set at sixth-grade level). Readability is a key requirement for information to be helpful and improve quality of care. The authors conducted a systematic review to evaluate the readability of online health information in the United States and Canada. Out of 3743 references, the authors included 157 cross-sectional studies evaluating 7891 websites using 13 readability scales. The mean readability grade level across websites ranged from grade 10 to 15 based on the different scales. Stratification by specialty, health condition, and type of organization producing information revealed the same findings. In conclusion, online health information in the United States and Canada has a readability level that is inappropriate for general public use. Poor readability can lead to misinformation and may have a detrimental effect on health. Efforts are needed to improve readability and the content of online health information.

scholarly journals Where else would I look for it? A five-country qualitative study on purposes, strategies, and consequences of online health information seeking

2019 ◽  
Vol 8 (1) ◽  
Author(s):  
Nicola Diviani ◽  
Eva Haukeland Fredriksen ◽  
Corine S. Meppelink ◽  
Judy Mullan ◽  
Warren Rich ◽  
...  
Keyword(s):  
Health Care ◽  
Lived Experience ◽  
Health Information ◽  
Health Care Professionals ◽  
Information Seeking ◽  
The Body ◽  
Online Health Information ◽  
Structured Interviews ◽  
Ehealth Literacy ◽  
Digital Divides

Background. Online health information (OHI) is widely available and consulted by many people in Western countries to gain health advice. The main goal of the present study is to provide a detailed account of the experiences among people from various demographic backgrounds living in high-income countries, who have used OHI. Design and methods. Thematic analysis of 165 qualitative semi-structured interviews conducted among OHI users residing in Australia, Israel, the Netherlands, Norway, and Switzerland was performed. Results. The lived experience of people using OHI seem not to differ across countries. The interviews show that searches for OHI are motivated from curiosity, sharing of experiences, or affirmation for actions already taken. Most people find it difficult to appraise the information, leading them to cross-check sources or discuss OHI with others. OHI seems to impact mostly some specific types of health behaviors, such as changes in diet or physical activity, while it only plays a complementary role for more serious health concerns. Participants often check OHI before seeing their GP, but are reluctant to discuss online content with health care personnel due to expected negative reception. Conclusions. This study adds to the body of knowledge on eHealth literacy by demonstrating how OHI affects overall health behavior, strengthens patients’ ability to understand, live with, and prepare themselves for diverse health challenges. The increasing digitalization of health communication and health care calls for further research on digital divides and patient-professional relations. Health care professionals should acknowledge OHI seeking and engage in discussions with patients to enable them to appreciate OHI, and to support shared decision making in health care. The professionals can utilize patient’s desire to learn as a resource for health prevention, promotion or treatment, and empowerment.

Reliability and Evaluation of Health Information Online

2011 ◽  
pp. 181-196
Author(s):  
Elmer V. Bernstam ◽  
Funda Meric-Bernstam
Keyword(s):  
Quality Assessment ◽  
Health Information ◽  
Search Engine ◽  
General Public ◽  
Web Search ◽  
Healthcare Professionals ◽  
General Purpose ◽  
Assessment Tools ◽  
Online Health Information ◽  
Web Search Engine

This chapter discusses the problem of how to evaluate online health information. The quality and accuracy of online health information is an area of increasing concern for healthcare professionals and the general public. We define relevant concepts including quality, accuracy, utility, and popularity. Most users access online health information via general-purpose search engines, therefore we briefly review Web search-engine fundamentals. We discuss desirable characteristics for quality-assessment tools and the available evidence regarding their effectiveness and usability. We conclude with advice for healthcare consumers as they search for health information online.

scholarly journals Development of an Online Telepharmacy Service in the Philippines and Analysis of Its Usage During the COVID-19 Pandemic

2021 ◽  
pp. 089719002110331
Author(s):  
Aldrin Nico R. Plantado ◽  
Harold Joshua dV. de Guzman ◽  
Jose Emmanuel C. Mariano ◽  
Maria Rosewynn Anne R. Salvan ◽  
Christine Aileen C. Benosa ◽  
...  
Keyword(s):  
Health Information ◽  
Information Seeking ◽  
General Public ◽  
The Philippines ◽  
Herbal Products ◽  
Time Service ◽  
Patient Demographics ◽  
Medication Information ◽  
Time Patterns ◽  
Sources Of Health Information

Background: To augment traditional sources of health information at a time of reduced accessibility, a free online telepharmacy service was developed during the COVID-19 pandemic. Objectives: This study details the process of developing and operating an online telepharmacy service, analyzes its usage, and assesses users’ health information-seeking patterns. Methods: The service utilized various platforms for receiving and processing queries, communication, and promotion. Submissions received from March 20 to May 31, 2020 were processed for analysis. Parameters analyzed were time patterns of query submission, response time, service feedback, user and patient demographics, and subjects of inquiry. Results: A total of 271 queries were analyzed. Query frequency decreased over time, consistent with relaxation of quarantine restrictions and increasing availability of information. Peak hours of query influx were outside typical business hours. The majority of users were from the general public (93.8%) and preferred to receive responses through text (61.2%). The majority of users from the general public belonged to the 15- to 25-year-old age group (41.1%) and sought information for oneself. Most submissions mentioned COVID-related topics. From the general public, there was greatest interest in drug indications and vitamins, supplements, and herbal products, and from healthcare professionals, in drug procurement. Users who provided feedback (n = 12) all expressed satisfaction with the service and the information they received. Conclusion: Transition to the “new normal” entails adopting alternative platforms to augment traditional sources of health information. An online telepharmacy service may be utilized to provide and clarify medication information as part of primary care.

Reliability and Evaluation of Health Information Online

2011 ◽  
pp. 2029-2041
Author(s):  
Elmer V. Bernstam ◽  
Funda Meric-Bernstam
Keyword(s):  
Quality Assessment ◽  
Health Information ◽  
Search Engines ◽  
General Public ◽  
Healthcare Professionals ◽  
General Purpose ◽  
Assessment Tools ◽  
Online Health Information

This chapter discusses the problem of how to evaluate online health information. The quality and accuracy of online health information is an area of increasing concern for healthcare professionals and the general public. We define relevant concepts including quality, accuracy, utility, and popularity. Most users access online health information via general-purpose search engines, therefore we briefly review Web searchengine fundamentals. We discuss desirable characteristics for quality-assessment tools and the available evidence regarding their effectiveness and usability. We conclude with advice for healthcare consumers as they search for health information online.

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