L'evoluzione del piano dei servizi

TERRITORIO ◽  
2009 ◽  
pp. 68-73
Author(s):  
Laura Pogliani
Keyword(s):  
Social Services ◽  
Community Resources ◽  
Public Performance ◽  
The Public ◽  
Quality Of Living ◽  
Positive Experiences ◽  
Operational Criteria ◽  
Urban Welfare

- The Lombard services plan defines operational criteria and policies designed to achieve the objectives of settlement quality and urban welfare. They are objectives which cut across the public-private relationship in the construction and improvement of settlement contexts. If quality of living in an area and the long term value of the urban asset depends on the capacity to achieve integrated development (housing, public transport and social services), then the centrality of this instrument is clear to see, with its ability to seize on local opportunities and community resources in its triple nature of a plan, a project and a programme. A number of positive experiences have developed in recent years, such as the Bergamo, Cremona and Monza plans which have introduced a new vocabulary and new ways of operating (competitions, settlement criteria, expected public performance and financial assessments) to strengthen bargaining capacities and competition in public strategies and policies.

scholarly journals Electrification of Madrid Fleet Public Transport Company (EMT-Madrid): Strategic Analysis and Implementation

2019 ◽  
Vol 7 ◽  
pp. 107
Author(s):  
J. García Hernanz ◽  
G. Morales-Alonso ◽  
G. Fernández Sánchez ◽  
E. Pilkington González ◽  
T. Sánchez Chaparro
Keyword(s):  
Public Transport ◽  
Life Quality ◽  
Strategic Plan ◽  
Urban Pollution ◽  
City Council ◽  
The Public ◽  
City Councils ◽  
Strategic Assessment

Madrid Public Transport Company (EMT-Madrid) is a property of the Madrid City Council, and it provides the public buses service in the whole city. Madrid, as most of the big cities in the world, is facing problems related to high levels of urban pollution, which directly affects the health and life quality of their inhabitants. EMT, having a fleet of around 2000 buses, has an impact in the mentioned problem and in the global warming. With the Strategic Plan 2017-2020, many new buses will be acquired, resulting in a fleet of natural gas, hybrid and electric vehicles by the end of 2020. The present study has the goal of being the cornerstone of a future strategic plan of the company. To this end, both external and internal analyses of the company have been conducted, which support that the electrification of the whole fleet is the best option in the long term. Furthermore, a Benchmarking of the state of the public transport in other 25 cities and the technology used in them has been conducted. Last, a model that allows replicability of this strategic assessment is proposed, in order to help other Transport Companies and City Councils to decide which transport fleet is the best to implement in their cities depending on their necessities and resources.

scholarly journals Oddziaływanie społeczne przedsiębiorstw społecznych w teorii i praktyce

2021 ◽  
Author(s):  
Izabela Grabowska
Keyword(s):  
Social Services ◽  
Balanced Scorecard ◽  
Return On Investment ◽  
Social Impact ◽  
Social Enterprises ◽  
Economic Perspective ◽  
The Public ◽  
Change Measurement ◽  
Social Return On Investment

The publication is devoted to issues related to the development of tools for measuring social impact generated by social enterprises. A valuable aspect of the monograph is the inclusion of case studies of selected tools (such as social return on investment, local multiplier, balanced scorecard) in partnership with social enterprises. The authors pay special attention to solutions enabling the operationalization of social change measurement, taking into account not only financial but, above all, non-financial aspects. They believe that the measurement of impact should take into account not only the economic perspective, but also the public and social one, where values other than material profit also count. The tools should indicate the responsibility of entities towards various types of stakeholders and serve to increase the quality of social services by providing valuable information to individual organizations.

Twenty-Five Years of Pavement Smoothness Specifications in Georgia

1996 ◽  
Vol 1545 (1) ◽  
pp. 11-15 ◽  
Author(s):  
Ronald Collins ◽  
Wouter Gulden ◽  
Dan R. Brown
Keyword(s):  
South Dakota ◽  
Mix Design ◽  
Response Type ◽  
Department Of Transportation ◽  
The Public ◽  
Measurement Systems ◽  
Construction Specifications ◽  
Pavement Construction

The traveling public generally recognizes the smoothness of a pavement as a major indicator of quality. A newly constructed pavement can have excellent materials, mix design, compaction, and so forth, but if the public considers the ride rough, the quality is considered poor. While continually striving to improve the quality of paving materials in mix designs, the Georgia Department of Transportation (GDOT) began an effort in 1968 to attain the ability to accurately measure the smoothness of a pavement so that this indicator of quality could be measured and specified during construction. GDOT has been using response-type smoothness-measurement systems in its construction specifications for acceptance of projects since 1972 and since 1979 for both rejection and acceptance. The evolution of the pavement smoothness-measuring program in Georgia, the program operating procedures, and the current smoothness specifications are described. The long-term benefits of smoothness specification for pavement construction are also discussed, as is GDOT's effort to replace the Mays Meter trailer systems currently used with South Dakota–type, laser-based road profilers.

Comparing private and public performance of Portuguese water services

Water Policy ◽  
2007 ◽  
Vol 10 (1) ◽  
pp. 25-42 ◽  
Author(s):  
Rui Cunha Marques
Keyword(s):  
Empirical Studies ◽  
Data Envelopment ◽  
Water Services ◽  
Public Performance ◽  
Private Companies ◽  
The Public ◽  
Private And Public ◽  
Portuguese Water ◽  
Private Management

This article compares the performance of the Portuguese water services (WS) according to their ownership. Several techniques, such as performance indicators, total factor productivity and data envelopment analysis were used. First, the paper describes the water sector institutional framework in Portugal. Then, it reviews the major theories that relate performance to WS ownership and the main empirical studies developed in this area. Finally, it presents the case study. The conclusions drawn from the study seem to prove the outperformance of the WS under private management in Portugal when compared with the public ones. The quality of service provided by the former is better than that of the latter, which is particularly evident with regard to water quality. Productivity is also superior in private companies. However, the results suggest an opposite trend as far as efficiency is concerned.

scholarly journals PENGARUH PENERAPAN APLIKASI e-GOVERNMENT PEMBAYARAN PAJAK KENDARAAN BERMOTOR TERHADAP KINERJA CASH ADMINSTRATION (Studi Kasus di Kantor Unit Pelaksana Teknis Dinas Pendapatan Provinsi Jawa Timur Trenggalek)

2016 ◽  
Vol 2 (01) ◽  
Author(s):  
Sungging Purwokoadi
Keyword(s):  
Hypothesis Testing ◽  
Banking System ◽  
Primary Data ◽  
Analysis Tool ◽  
Public Performance ◽  
The Public ◽  
Correlational Research ◽  
Statistical Analysis Tool ◽  
The Subject

This study entitled "The Effect Of E-Government Applications Vehicle TaxPayments On The Performance Of Cash Administration". Revolutionarytechnology telecommunications, media and information technology (ICT)affects the increasing demands and expectations of the public on fast publicservice, accurate, and inexpensive but excellent. Democratization, impacting theincreasing demands people's participation in public policy, demandtransparency, accountability and quality of public performance. Descriptiveresearch is a study of the problems in the form of the current facts of apopulation which aims to test hypotheses or answer questions relating to thecurrent state of the subject under study. Correlational research is to study thecharacteristics of the problem in the form of a correlational relationship betweentwo or more variables which aims to determine whether there is an associationbetween two or more variables, as well as how far the correlation that existsbetween the variables studied. The research method of data with secondary dataresearch types are the type of research data obtained institutional data from theUnit Pelaksana Teknis Dinas Pendapatan Provinsi Jawa Timur throughobservation, also use this type of research primary data obtained through fieldsurveys. The research sample used all employees serve as responden. Thecollecting data through observation and questionnaire. Answer the problemformulation used descriptive statistical analysis tool with the help of a frequencytable and regression models using SPSS release 16. Hypothesis testing produces,indicating that the hypothesis 1 is accepted, it means the variable partialapplication of e-Banking System has a positive and significant impact on theperformance of Cash Adminstration. The results of hypothesis testing indicatesthat the hypothesis 2 in this study received, meaning that in partial RevenueApplication Implementation (SAP) has a positive and significant impact on theperformance of Cash Adminstration Variation of performance can be explainedby the Adminstration Cash independent variables of e-Banking SystemImplementation and Application of Revenue Application (SAP) and while the explained by other factors. The Performance of Cash Administration will riseproperly Implementation of e-Banking System and Application SystemApplication Revenues(SAP) is well managed.

scholarly journals Implementation and Application of Artificial Intelligence in Selected Public Services

2021 ◽  
Vol 21 (4) ◽  
pp. 601-622
Author(s):  
Nikola Štefanišinová ◽  
Nikoleta Jakuš Muthová ◽  
Jana Štrangfeldová ◽  
Katarína Šulajová
Keyword(s):  
Quality Of Life ◽  
Artificial Intelligence ◽  
Social Services ◽  
Public Services ◽  
Delivery Of Healthcare ◽  
The Public ◽  
Artificial Intelligence Techniques ◽  
Data Intensive ◽  
Realistic Assessment

Data-intensive technologies, such as artificial intelligence, imply huge opportunities for transforming the delivery of healthcare and social services, improving people’s quality of life and working in the health and welfare system. The aim of this paper is to present examples of the implementation of artificial intelligence techniques in healthcare and social services and to sketch the trends and challenges in the adoption of artificial intelligence techniques, with an emphasis on the public sector and selected public services. Analysis is based on a realistic assessment of current artificial intelligence technologies and their anticipated development. Besides the benefits and potential opportunities for healthcare and social services, there are also challenges for governments. Understanding the huge potential of artificial intelligence as well as its limitations will be a key step forward, but it is essential to avoid the trap of an overestimation of artificial intelligence potential.

scholarly journals Digital Discretion: Unpacking Human and Technological Agency in Automated Decision Making in Sweden’s Social Services

2020 ◽  
pp. 089443932098043
Author(s):  
Agneta Ranerup ◽  
Helle Zinner Henriksen
Keyword(s):  
Decision Making ◽  
Public Sector ◽  
Social Services ◽  
Civil Servants ◽  
Future Research ◽  
Long Term Effects ◽  
The Public ◽  
Automated Decision Making ◽  
New Situation

The introduction of robotic process automation (RPA) into the public sector has changed civil servants’ daily life and practices. One of these central practices in the public sector is discretion. The shift to a digital mode of discretion calls for an understanding of the new situation. This article presents an empirical case where automated decision making driven by RPA has been implemented in social services in Sweden. It focuses on the aspirational values and effects of the RPA in social services. Context, task, and activities are captured by a detailed analysis of humans and technology. This research finds that digitalization in social services has a positive effect on civil servants’ discretionary practices mainly in terms of their ethical, democratic, and professional values. The long-term effects and the influence on fair and uniform decision making also merit future research. In addition, the article finds that a human–technology hybrid actor redefines social assistance practices. Simplifications are needed to unpack the automated decision-making process because of the technological and theoretical complexities.

scholarly journals Review of evolution of the public long-term care insurance (LTCI) system in different countries: influence and challenge

2020 ◽  
Vol 20 (1) ◽  
Author(s):  
Linhong Chen ◽  
Lu Zhang ◽  
Xiaocang Xu
Keyword(s):  
Long Term Care ◽  
The Elderly ◽  
Term Care ◽  
The Public ◽  
Disabled Elderly ◽  
The Disabled ◽  
Long Term Care Insurance ◽  
The Relationship

Abstract Background The growing demand for LTC (Long-term care) services for disabled elderly has become a daunting task for countries worldwide, especially China, where population aging is particularly severe. According to CSY (China Statistical Yearbook,2019), the elderly aged 65 or above has reached 167 million in 2018, and the number of disabled elderly is as high as 54%. Germany and other countries have alleviated the crisis by promoting the public LTCI (Long-Term Care Insurance) system since the 1990s, while China’s public LTCI system formal pilot only started in 2016. Therefore, the development of the public LTCI system has gradually become a hot topic for scholars in various countries, including China. Methods This review has been systematically sorted the existing related literature to discuss the development of public LTCI (Long-Term Care Insurance)system form four aspects, namely, the comparison of public LTCI systems in different countries, the influence of public LTCI, challenge of public LTCI, and the relationship between public LTCI and private LTCI. We searched some databases including Web of Science Core Collection, Medline, SCOPUS, EBSCO, EMBASE, ProQuest and PubMed from January 2008 to September 2020. The quality of 38 quantitative and 21 qualitative articles was evaluated using the CASP(Critical Appraisal Skills Programme) critical evaluation checklist. Results The review systematically examines the development of public LTCI system from four aspects, namely, the comparison of public LTCI systems in different countries, the influence of public LTCI, the challenge of public LTCI, and the relationship between public LTCI and private LTCI. For example, LTCI has a positive effect on the health and life quality of the disabled elderly. However, the role of LTCI in alleviating the financial burden on families with the disabled elderly may be limited. Conclusion Some policy implications on the future development of China’s LTCI system can be obtained. For example, the government should fully consider the constraints such as price rise, the elderly disability rate, and the substantial economic burden. It also can strengthen the effective combination of public LTCI and private LTCI. It does not only help to expand the space for its theoretical research but also to learn the experiences in the practice of the LTCI system in various countries around the world. It will significantly help the smooth development and further promote the in-depth reform of the LTCI system in China.

Technologies for Wellbeing and Healthy Living

2014 ◽  
Vol 5 (1) ◽  
pp. 30-40
Author(s):  
Jochen Meyer
Keyword(s):  
Health Technology ◽  
Quality Of Data ◽  
The Public ◽  
Use Of Data ◽  
Technical Systems ◽  
Navigational Systems ◽  
Behavior Models ◽  
Data Design

It is a strange paradox that the public is talking about health technology but cares more about disease technology: people address chronic diseases, people want to change unhealthy behaviors, people aim to help carers and nurses - but people hardly ever look at those who are and want to remain healthy. This is even stranger, as times of health outnumber periods of disease in most persons` lifetimes. Somewhat surprisingly, technology available today is not yet optimally suited to help staying healthy. The authors discuss challenges with respect to the adaption of health behavior models, long-term interaction, quality of data, design of devices, primary use of data, and life-long data. And the authors suggest understanding technical systems for wellbeing as navigational systems, guiding a person through life on a healthy path.

L'impegno nucleare di Edf in Francia e nel mondo

2009 ◽  
pp. 91-97
Author(s):  
Bruno D'Onghia
Keyword(s):  
Best Practices ◽  
Legal Framework ◽  
Nuclear Program ◽  
The Public ◽  
Stop And Go ◽  
Single European Market ◽  
European Standards ◽  
To Come

- The success of the French nuclear program can suggest valuable lessons to Italy if she wants to come back to this technology: - nuclear is a choice of long-term that requires stable and long lasting strategies and does not tolerate "stop-and-go" and change of mind according to the pace of change of political majorities and governments; - in order to be competitive, a number of standardized reactors not too distant in time has to be realized; - the "country system" must be able to manage a complex industrial program, not in autarky, but in the framework of the single European market; - the public acceptance attitude should be developed and consolidated over time through the quality of industrial initiatives and demonstration of knowing how to achieve to announced targets; - the legal framework for the authorization process and the organization of the security authority should be guided by the international "best practices". The adoption of European standards and a European "design certification" should also be promoted.Key words: Nuclear energy, Edf strategies, nuclear waste.JEL classifications: G11, L20, L94

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