RISK MANAGEMENT AND ORGANIZATIONAL PERFORMANCE: NEW REVISION OF QMS ISO 9001:2015

2017 ◽  
Vol 12 (Number 1) ◽  
pp. 43-50
Author(s):  
Mohd Akhir Ahmad ◽  
Rosman Iteng ◽  
Che Azlan Md Taib ◽  
Alias Mat Nor
Keyword(s):  
Risk Management ◽  
Quality Management ◽  
Organizational Performance ◽  
Management System ◽  
Quality Management System ◽  
Early Stage ◽  
Management Strategies ◽  
Iso 9000 ◽  
Iso 9001 ◽  
Risk Management Strategies

Quality management system (QMS) ISO 9000 is a major contribution to achieving local and global competition in the industry. Applying the principles of quality management system and adoption of risk management strategies can help the organization sustainablein their business. Moreover, identifying at early stage thepotential risk can have consequentialresultssuch as eliminatingdefects, reducing cost, meetingcustomer satisfaction and also promotingorganization sustainability. In this study, a modelthathas tendency on how the risk management in the new revision of quality management system (QMS) ISO 9001:2015 can influencethe organizational performanceis conceptually proposed.

Gestión de riesgos empresariales: los necesarios cambios

Oikos ◽  
2016 ◽  
Vol 19 (39) ◽  
pp. 93 ◽  
Author(s):  
Ricardo Vega Bois
Keyword(s):  
Risk Management ◽  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Iso 9000 ◽  
Management Control ◽  
System Requirements ◽  
Requirements Quality ◽  
Management Recommendations ◽  
Environmental Audits

RESUMENLa normas de la serie ISO 9000 – 2000, Sistema de Gestión de Calidad, Requisitos de un Sistema de Gestión de Calidad, Recomendaciones para la mejora de desempeño en base a un Sistema de Gestión de calidad y Directrices para la realización de auditorías medioambientales y de calidad, han sido base para la evaluación, implementación, aplicación y seguimiento de sistemas de Control de Gestión Empresarial, estando en la actualidad (2015) en un procesos de revisión y propuesta, lo que implicará algunos cambios de forma y otros de fondo interesantes de considerar.Palabras clave: gestión, riesgos, control de gestión, calidad, normas internacionales.Enterprise risk management: the necessary changesABSTRACTThe standards ISO 9000 - 2000 Quality Management System, System Requirements Quality Management Recommendations for improving performance based on a Quality Management System and Guidelines for conducting environmental audits and quality have been the basis for evaluation, implementation, enforcement and monitoring systems Control Management, being at present (2015) in a review and proposal processes, which involve some changes in form and other interesting background consider.Keywords: management, risk, management control, quality international standards.Gestão de riscos empresariais: as mudanças necessárias RESUMO As normas da série ISO 9000-2000, Sistema de Gestão da Qualidade, Requisitos de um Sistema de Gestão de Qualidade, Recomendações para a melhora do desempenho com base a um Sistema de Gestão da Qualidade e Diretrizes para a realização de auditorias meio ambientais e de qualidade, têm sido a base para a avaliação, implementação, aplicação e fiscalização de Sistemas de Controle de Gestão Empresarial, sendo na atualidade (2015) num processo de revisão e proposta, que implicará algumas mudanças na forma e outros de fundo interessante de considerar.Palavras-chave: gestão, risco, controle de gestão, qualidade, normas internacionais.

scholarly journals Recertification of a Quality Management System based on ISO 9001 - is it a must for a modern manufacturing company?

2021 ◽  
Vol 27 (3) ◽  
pp. 217-222
Author(s):  
Katarzyna Midor ◽  
Grzegorz Wilkowski
Keyword(s):  
Quality Management ◽  
Customer Satisfaction ◽  
Product Quality ◽  
Management System ◽  
Quality Management System ◽  
Iso 9000 ◽  
Iso 9001 ◽  
Customer Requirements ◽  
Manufacturing Company ◽  
Modern Manufacturing

Abstract The ISO 9000 series of standards are among the best-known standards developed by the International Organisation for Standardisation ISO. They provide guidance and guidelines for companies and organisations that want their products and services to satisfy customer requirements and their quality to be continuously improved. However, the need for recertification of the Quality Management System (QMS) based on ISO 9001 is increasingly being discussed by managers. The questions asked are: is it necessary to have such a certificate in order to maintain high product quality and customer satisfaction? What is the balance of benefits and losses for maintaining a certificate of this standard? The authors of the paper will try to answer these questions based on the experience of a medium-sized metal manufacturing company.

scholarly journals Preparation of QMS Manual and its Implementation - A Case Study

2018 ◽  
Vol 8 (3) ◽  
Author(s):  
Apoorwa Nag ◽  
Kapil Soni
Keyword(s):  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Iso 9000 ◽  
Iso 9001 ◽  
Regulatory Requirements ◽  
Certification Process ◽  
Efficiency And Effectiveness ◽  
Systematic Planning

ISO standards of 9000 family assist in designing and implementing quality management system in an organization. QMS increases the efficiency and effectiveness of organization's ability to meet customer, statutory and regulatory requirements applicable to the product and the organizations own requirements. It also helps in systematic planning, organizing, monitoring and verifying of the process thus reducing needless capital, increasing productivity, ensuring quality in process and product.In this thesis a quality management system manual and the necessary formats are prepared for a company which is not ISO certified, taking them a step closer to certification process. The manual is prepared as per the requirement of ISO 9001.2008 standard and the company’s scope. ISO 9001.2008 and ISO 9000.2005 standards were referred for the preparation of the manual, where ISO 9000 states the fundamentals and vocabulary of QMS and ISO 9001 states the requirements in quality management system. ISO 9001 is the only certifying standard in ISO 9000 family. These standard guides the organization in implementing, maintaining, monitoring, improving QMS to meet the customer, statutory and regulatory requirements. Via visiting the organization, understanding the organizations scope of work, process and procedures adopted in the firm, collecting the required documents and data and integrating these process, procedures and formats a Quality manual is prepared. By implementing the manual, adopting the procedures and documenting the process and progress the performance of the organization can be improved. If interested the organization can go ahead with certification process after fully implementing ISO process.

Model Implementation of Quality Management System ISO 9001: 2008 Study on Motives, Benefits, Obstacles, and Success Factors

2018 ◽  
Vol 7 (3.30) ◽  
pp. 24
Author(s):  
Adman . ◽  
Rasto . ◽  
Alit Sarino ◽  
Durotul Yatimah
Keyword(s):  
Quality Management ◽  
Organizational Performance ◽  
Management System ◽  
Success Factors ◽  
Quality Management System ◽  
Descriptive Analysis ◽  
Iso 9001 ◽  
Vocational School ◽  
Survey Method ◽  
High Benefit

The problems are formulated as follows: ISO 9001: 2008 certification focuses more on proving compliance with standards and has not accommodated the needs of the education world to meet the expectations of stakeholders as well as continuous improvement of organizational performance. The need for implementation of Quality Management System in education sector becomes important. The focus of this research is to describe the condition of motives, benefits, obstacles and success factors of ISO 9001: 2008 Quality Management System. The research method used is explanatory survey method with descriptive analysis technique. The population of research states vocational school in Bandung and the sample is the manager of Quality Management System. The results describe the condition of motives, benefits, obstacles and success factors of implementation of ISO 9001: 2008 quality management. The motives categorical are high, high benefit, medium barriers and factors of high category success. This means that the impetus of the school to apply ISO is very good, the benefits of good ISO implementation and success factors in the application of ISO is very good, while in its application there are still barriers in the medium category.    Implementation of ISO 9001: 2008 quality management becomes a very important thing to improve the competitiveness of state vocational school in Bandung. A serious effort is required in implementing the ISO 9001: 2008 Quality Management system..  

The Implementing ISO 9001 In Manufacture Industry

2020 ◽  
Vol 6 (2) ◽  
pp. 92-97
Author(s):  
Wella Wella ◽  
Laurentia Chia
Keyword(s):  
Information Technology ◽  
Risk Management ◽  
Quality Management ◽  
Customer Satisfaction ◽  
Management System ◽  
Quality Management System ◽  
Iso 9001 ◽  
Maturity Model ◽  
Quality Performance ◽  
Manufacture Industry

In 2015 ISO 9001 significantly reviewed and new requirements for certification were introduced. One of the new requirements is risk-based thinking. The risk-based thinking has to be addressed and managed in all aspects of quality management system processes and functions. In ISO 9001:2015 an organization required to take into those risk linked to quality and customer satisfaction. Risk management can be a guideline for the implementation of ISO 9001:2015. This research is only focused on information technology department at PT Softex Indonesia. The methodology of this implementation applies the seventh clause of ISO 9001:2015. Measurements performed by using maturity model and seventh audit stage. After the implementation, the organization needs to maintain the requirements of ISO 9001:2015 and try to continuously improve its quality performance.

scholarly journals Development of a quality management system for a machinebuilding enterprise

2021 ◽  
Vol 112 ◽  
pp. 00001
Author(s):  
Inna P. Bandurinа ◽  
Mikhail A. Bandurin ◽  
Alexander P. Bandurin
Keyword(s):  
Risk Management ◽  
Quality Management ◽  
Process Monitoring ◽  
Management System ◽  
Quality Management System ◽  
Iso 9000 ◽  
Machine Building ◽  
Rolling Stock ◽  
Stage Of Development ◽  
Real Picture

The article presents proposals for the development of the quality management system of a machine-building enterprise based on a risk-oriented process approach. The theoretical and methodological foundations of the risk management subsystem formation as the basis of continuous development of the quality management system based on ISO 9000 standards are considered. Methodological recommendations of the development of existing enterprise methods for managing the processes of the quality management system are proposed. A methodology of risk management of quality management system processes has been developed. The practical application of the proposals formulated in the paper is shown by the example of an enterprise engaged in the production of electric traction machines for railway rolling stock. At the present stage of development of machine-building production, insufficient attention is paid to the issue of methodological support for risk management of quality management system processes developed on the basis of ISO 9000 series standards, despite the fact that this direction is very relevant and practically in demand in all industries. It is revealed that the process monitoring system, which is based on monitoring process indicators, information about internal audits, self-assessment of the quality management system, allows you to present a real picture of the state of processes and develop management decisions to improve the effectiveness and improvement of processes and the quality management system. And all the information obtained during process monitoring can be used as input data for managing risks in processes.

scholarly journals THE EFFECT OF THE QUALITY MANAGEMENT SYSTEM ISO 9001:2008 AND THE CONTRIBUTION OF THE INTERNAL AUDIT UPON THE ORGANIZATIONAL PERFORMANCE AT LP3I (The Educational Education and Indonesia Professional Development)

2018 ◽  
Vol 2 (1) ◽  
Author(s):  
Kamilah Sa’diah ◽  
Istianingsih Istianingsih
Keyword(s):  
Quality Management ◽  
Organizational Performance ◽  
Management System ◽  
Structural Equation ◽  
Goodness Of Fit ◽  
Quality Management System ◽  
Internal Audit ◽  
Sampling Technique ◽  
Iso 9001 ◽  
Validity And Reliability

This research aims to determine the effect of the quality management system ISO 9001:2008 and the contribution of the internal audit upon the organizational performance. The quality management system ISO 9001:2008 has been focusing to 8 (eight) dimensions, namely customer focus, leadership, involvement of people, process approach, management system, factual approach to decision-making, mutual beneficial supplier relationship and continuous improvement. The population of this research was LP3I employees who have received the training on ISO 9001: 2008. The sampling technique used total sampling method, where the number of samples is equal to the population. Methods of data analysis using Structural Equation Modelling (SEM), with validity and reliability testing, goodness-of fit tests and hypothesis testing. The results of this research has indicated that the quality management system ISO 9001: 2008 and the contribution of the internal audit have a significant effect on the organizational performance through the operational performance. However, the contribution of the internal audit has no effect on business performance.

Quality Management System Implementation Based on Lean Principles and ISO 9001:2015 Standard in an Advanced Simulation Centre

2021 ◽  
Vol 51 ◽  
pp. 28-37
Author(s):  
Maria Angeles Tebar Betegon ◽  
Víctor Baladrón González ◽  
Natalia Bejarano Ramírez ◽  
Alejandro Martínez Arce ◽  
Juan Rodríguez De Guzmán ◽  
...  
Keyword(s):  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Iso 9001 ◽  
System Implementation ◽  
Lean Principles ◽  
Simulation Centre
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