scholarly journals Patients’ Satisfaction with Services Obtained from a Health Care Centre in Rural Bangladesh

2016 ◽  
Vol 4 (2) ◽  
pp. 77-82
Author(s):  
Farzana Mahejabin ◽  
Rezaul Farid Khan ◽  
Shamima Parveen

Background: Patients’ satisfaction is one of the established yard sticks to measure success of the services being provided in the hospitals. Human satisfaction is a complex concept. A satisfied patient is more likely to develop a deeper and longer lasting relationship with their medical providers, leading to improved compliance, continuity of care, and ultimately better outcomes.Objective: To assess patient satisfaction with services provided in a primary health care centre in rural Bangladesh.Materials and method: This descriptive cross sectional study was carried out among the patients who attended the outpatient department at Upazilla Health Complex, Dhamrai from November 2015 to January 2016. Study subjects were selected by convenient type of non-probability sampling. Semi-structured pre-tested questionnaire was used and face to face interview was conducted. A Total of 328 respondents, age more than 18 years,irrespective of sex, were included in this study.Results: Majority of the patients stated that the general basic facilities, in terms of lighting facilities, signboards, canteen services and toilet facilities at the hospital were adequate. Majority respondents reported that the hospital was clean, ventilation facilities were found adequate, sitting arrangements and drinking water was available in waiting rooms. Most of the patients were satisfied with the behaviour of health personnel and quality of professional services provided by doctors. Regarding overall satisfaction, 44.2% patients were satisfied with health services and only 3.0% patients were dissatisfied. A high statistically significant relation was found between educational level and occupation with satisfaction level of the respondents.Conclusion: The health care delivered at this centre can be improved further by monitoring the delivery ofquality care by ongoing basis and continually making small changes as per need so as to improve the individual processes.Delta Med Col J. Jul 2016 4(2): 77-82

Author(s):  
Sushama S. Thakre ◽  
Subhash B. Thakre ◽  
Priti N. Tiwari ◽  
Hitesh C. Tayade

Background: Breastfeeding is the most important intervention for reducing infant mortality and ensuring normal growth and development of a child. Objective of this study was to assess the knowledge, attitude, and practices toward Breastfeeding among lactating mothers visiting immune-prophylaxis clinic of tertiary health care centre, Nagpur Maharashtra.Methods: A hospital-based cross-sectional study was conducted among 400 mothers at tertiary health care centre, Nagpur in the state of Maharashtra, India. The lactating mothers whose children under the age of 3 years were interviewed.Results: Maximum number of women were in the age group of 26-30 years (46%). Mothers with parity >1 had satisfactory knowledge regarding breastfeeding (p=0.0001). Prevalence of exclusive breastfeeding rate was found to be 86%.Conclusions: Efforts should be strengthened to make mothers aware of health benefits of breastfeeding for themselves and their offspring to improve the overall maternal and child health.


2020 ◽  
Vol 7 (3) ◽  
pp. 857
Author(s):  
Paritoshsingh B. Thakur ◽  
T. Ramachandrudu ◽  
Anant A. Takalkar

Background: Insulin being a growth factor was proved to stimulate angiogenesis, collagen formation, matrix formation and granulation tissue proliferation in several preclinical studies. The objective was to study effectiveness of topical insulin on healing of diabetic ulcers at tertiary health care centre.Methods: This was a cross sectional study carried out in the Department of surgery of a tertiary health care centre during August 2018 to August 2019 so during this period there were 60 patients. Group A was given topical insulin application. Group B was given saline application. The statistical analysis was done by using SPSS 24.0 version and un-paired t-test and chi-square tests are applied as test of significance.Results: Average time required for granulation tissue to appear (mean±SD) was significantly less in group A as compared to Group B (p<0.001, df=58, t=5.87); Average surface area of wound (mm2) at day 6th day was significantly less in group A (p<0.05, df=58,t=3.98); average depth of the wounds (mm) at day 6th day was significantly less in Group A as compared to in Group B (p<0.001, df=58, t=4.92).Conclusions: The topical application of insulin is significantly associated with fastening of wound healing in the diabetic ulcer.


Author(s):  
Christy Vijay ◽  
Allen Joe ◽  
Naveen Ramesh

Background: Health care workers (HCW) especially doctors and nurses are at an increased risk of accidental needle stick injuries (NSI) due to the occupational environment in which they work. Hence the HCWs are at a higher risk of acquiring blood borne pathogens such as HIV, hepatitis B and C and other diseases. This study was done to assess knowledge regarding NSI and practice regarding disposal of needles and sharps among interns and postgraduate students.Methods: This study was a cross-sectional study done among 110 interns and postgraduates medical students working in various departments of a tertiary health care centre in Bangalore. A self-administered questionnaire was used to collect the data regarding knowledge, practices and preventive measures among HCWs in their work place.Results: Among the 110, 55 (50%) were from intern category and 55 (50%) were from the postgraduate category and 47 (42.7%) were male and 63 (57.3%) were female students. The prevalence of NSI was found to be 36.3%. Female participants and post graduates had better knowledge. Female participants and interns had better practice.Conclusions: The Knowledge among the medical students (interns and postgraduates) was inadequate, indicating the need for awareness programs to reduce the burden of NSI among HCWs. 


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