Assessment COBIT 5 Support Time Efficiency in IT Services at PT. XYZ
COBIT (Control Objectives for Information and related Technology) developed by ISACA(Information Systems and Control Association) and ITGI (Information Technology GovernanceInstitute) in 1992 and then used as a model of IT governance started from planning to evaluation.COBIT will always be synchronized with the standards, best practice and guidance within anorganization / company.COBIT is an IT governance framework good practice applicable International which is useful forunderstanding how a Manager managing and bridging the gap within an organization / companybetween requirements, technical issues, business risks that may arise and control to be delivered to thestakeholders. COBIT 5 is divided into 5 domains and the 37 IT process, they are:1. Evaluate, Direct and Monitor (EDM). è 5 IT process.2. Align, Plan and Organize (APO). è 13 IT process.3. Build, Acquire and Implement (BAI). è10 IT process4. Deliver, Service and Support (DSS). è 6 IT process5. Monitor, Evaluate and Assess (MEA). è 3 IT processIn the discussion of this paper author will discuss about Assessment COBIT 5 to support timeefficiency in IT services at PT.XYZ in area domain Align, Plan and Organize (APO) especially in“Manage business agreements – APO09” at the company where the author works.