Assessment COBIT 5 Support Time Efficiency in IT Services at PT. XYZ

2015 ◽  
Vol 2 (1) ◽  
pp. 53-62
Author(s):  
Doni Luanda

COBIT (Control Objectives for Information and related Technology) developed by ISACA(Information Systems and Control Association) and ITGI (Information Technology GovernanceInstitute) in 1992 and then used as a model of IT governance started from planning to evaluation.COBIT will always be synchronized with the standards, best practice and guidance within anorganization / company.COBIT is an IT governance framework good practice applicable International which is useful forunderstanding how a Manager managing and bridging the gap within an organization / companybetween requirements, technical issues, business risks that may arise and control to be delivered to thestakeholders. COBIT 5 is divided into 5 domains and the 37 IT process, they are:1. Evaluate, Direct and Monitor (EDM). è 5 IT process.2. Align, Plan and Organize (APO). è 13 IT process.3. Build, Acquire and Implement (BAI). è10 IT process4. Deliver, Service and Support (DSS). è 6 IT process5. Monitor, Evaluate and Assess (MEA). è 3 IT processIn the discussion of this paper author will discuss about Assessment COBIT 5 to support timeefficiency in IT services at PT.XYZ in area domain Align, Plan and Organize (APO) especially in“Manage business agreements – APO09” at the company where the author works.

2017 ◽  
Vol 1 (2) ◽  
pp. 33
Author(s):  
Mutiara AB ◽  
Prihandoko ◽  
Prasetyo E ◽  
Widya C

COBIT has been known as the best practice standard in IT Governance, both in management or evaluated of the IT utilization. The role of IT Audit framework to evaluate the benefits of Information Technology in an enterprise either its gain benefits or fail in order to achieved the business objective.  In Indonesia, most organization has been implemented the IT as their main support of process business, and deliberately conduct the evaluation of the implementation used some IT Audit framework such as ITIL, TOGAF, COBIT and other Government rule. Those frameworks have been known as an IT governance framework, most of organizations are choosing COBIT and ITIL due to the internal control issues.  Therefore, this research will be focus on COBIT 5 utilization as an IT audit frameworks,  a comparison also will be done between the COBIT 5 and ITIL. The comprehensive parameters in COBIT 5 which provides 5 category process in two domain, management and control will be the variables of prioritizing process among them for each object.  This paper will analyze the use of those parameters for some selected organization and prioritize them using the Analytical Hierarchy Process (AHP) methodology that will lead to create a new model of IT Audit frameworks based on the user requirement and opinion.  the analyzing process the implementation of COBIT 5 framework in some organizations, and priorities the preferred attributes of COBIT 5 that very likely and suitable to the culture and needs of user in Indonesia using AHP Methodology, and create the best qualified model of IT Audit that fit with the requirements of the organizations especially for Indonesia organizations and companies.


2016 ◽  
Vol 2 (3) ◽  
pp. 157-166
Author(s):  
Guido Waluyan ◽  
Augie David Manuputty

Abstract— Information Technology (IT) Governance used for building a system to help companies in the decision-making process which involve stakeholders and all the company elements. PT. Telekomunikasi Indonesia, Tbk. engaged in Telecommunication, Information, Media, Edutainment and Services (“TIMES”) and aim of giving a competitive price with high quality TIMES that becoming the best corporation-management model in Indonesia. Starclick is one of the Information System, which support business objectives in sales process using a map. To ensure the quality of IT governance on that application, framework as reference model is required. Control Objective for Information and related Technology (COBIT) providing a best-practice reference that covers the entire business organization and explained it in a structured-logical activity that effectively can be manage and control. The result of this study is the measurement of capability level only reach manage process level. Keyword—  COBIT 5, Information System, IT Governance, Telkom Semarang, Qualitative.  Intisari— Tata kelola Teknologi Informasi (TI) digunakan untuk membangun suatu sistem yang membantu perusahaan dalam proses pengambilan keputasan dimana melibatkan para pemangku kepentingan dan elemen-elemen terkait dalam perusahaan. PT. Telekomunikasi Indonesia, Tbk. adalah perusahaan yang bergerak dibidang layanan Telecommunication, Information, Media, Edutainment dan Services (“TIMES”) dengan tujuan memberikan layanan TIMES yang berkualitas tinggi dengan harga yang kompetitif dan menjadi model pengelolaan korporasi terbaik di Indonesia. Usaha dalam menunjang tujuan bisnis telah didukung oleh beberapa Sistem Informasi (SI) antara lain Starclick yang mendukung proses penjualan menggunakan peta. Diperlukan suatu kerangka kerja sebagai reference model, untuk memastikan kualitas tata kelola TI pada penerapan aplikasi “Starclick” tersebut. Control Objective for Information and related Technology (COBIT) menyediakan referensi best practice yang mencakup keseluruhan proses bisnis organisasi dan memaparkannya dalam struktur aktivitas-aktivitas logis yang dapat dikelola dan dikendalikan secara efektif. Hasil dari penelitian pengukuran tingkat kapabilitas baru mencapai level manage process.   Kata Kunci— COBIT 5, Sistem Informasi, Tata Kelola TI, Telkom Semarang, Kualitatif.


2017 ◽  
Vol 12 (1) ◽  
pp. 234-239 ◽  
Author(s):  
J. Milina ◽  
P. Kristiansen ◽  
A. S. Jacobsen ◽  
A. I. Sundve

Good practice and standards set strict requirements for optimization and continuous improvement of physical asset management. The new international standard for asset management provides a framework for asset intensive industries to develop and implement sound asset management systems. Unlike the largest and most global industries, there are very few, if any, providers of services in the water sector that have developed and implemented a full set of best practices, in compliance with specifications created by the standard. Oslo Water and Sewerage Works (Oslo VAV) has worked systematically to evolve its asset management system by standardizing work processes and operating procedures in its Business Process Management System, implementing good practice in infrastructure asset management, and by improved management and control of the private contractor that operates the wastewater treatment plant's processes and activities. This paper provides insight into Oslo VAV's asset management system, assessment of current practice vs. best practice for complying with the standard and high priority areas for improvement.


2013 ◽  
Vol 12 (7) ◽  
pp. 835 ◽  
Author(s):  
Riana Goosen ◽  
Riaan Rudman

In todays technologically advanced business environments, Information Technology (IT) has become the center of most, if not all, business activities; consequently, the King III report in South Africa dedicated a chapter to IT governance principles, making senior management responsible for implementing such principles. The King IIIs implementation guidance lacks detail as to how to implement its principles. Although various guidelines in the form of IT control frameworks - models and standards - exist, it remains theoretical in nature. Companies tend to view these control frameworks on an individual basis, implementing them in an ad hoc manner, resulting in the implementation of an inefficient IT governance system that either addresses strategic areas, but not operational areas, of a business or vice versa.The purpose of this study is to develop an IT best practices integrated framework that can assist management in implementing an effective IT governance system at both a strategic and operational level. The integrated framework was developed by performing a detailed literature review of selected best practice control frameworks and its underlying processes. By combining the relevant processes of the control frameworks and aligning them to general business imperatives, IT governance principles can be implemented at a strategic level. By identifying and linking the relevant business imperatives and control areas to the access paths of an IT system, IT governance principles can be implemented at an operational level. By making use of the integrated framework, an IT governance system can be implemented at both a strategic and operational level.


Author(s):  
S. Looso ◽  
M. Goeken ◽  
W. Johannsen

Recent years have seen an unprecedented consolidation of best practice know-how in various areas of IT management. With it came a certain popularity of standards and reference models (COBIT, ITIL, CMMI, ISO/IEC 27000 family etc.) commonly classified as frameworks for IT governance. Each of these frameworks aims to support certain parts of IT management with best practice knowledge and enhances the quality of the delivered IT Services. But now we are facing a situation characterised by an abundance of these IT governance frameworks. In particular their combined or parallel usage increasingly creates redundancies and issues of complexity. To organise an efficient interaction between frameworks and to cope with their heterogeneity; e.g. in process semantics and description techniques; the application of these frameworks has become a lively issue of research. In this contribution the authors will reflect on the state of the art in comparing and integrating IT governance frameworks, analyse pros and cons of various approaches, and present their own approach based on metamodelling. The authors consider metamodelling a promising approach to close the gap between high-level comparison and detailed mapping as it allows an identification of redundancies and incoherent semantics on a framework-independent level. Promising an increasing return on investment, harmonisation is an important topic within IT departments (Siviy et al., 2007). This approach is a first step toward an integrated and harmonised handling of the meanwhile mandatory frameworks for IT management.


2001 ◽  
Vol 2001 (1) ◽  
pp. 32-34 ◽  
Author(s):  
Clive Seager

Energies ◽  
2021 ◽  
Vol 14 (13) ◽  
pp. 4060
Author(s):  
Artur Kozłowski ◽  
Łukasz Bołoz

This article discusses the work that resulted in the development of two battery-powered self-propelled electric mining machines intended for operation in the conditions of a Polish copper ore mine. Currently, the global mining industry is seeing a growing interest in battery-powered electric machines, which are replacing solutions powered by internal combustion engines. The cooperation of Mine Master, Łukasiewicz Research Network—Institute of Innovative Technologies EMAG and AGH University of Science and Technology allowed carrying out a number of works that resulted in the production of two completely new machines. In order to develop the requirements and assumptions for the designed battery-powered propulsion systems, underground tests of the existing combustion machines were carried out. Based on the results of these tests, power supply systems and control algorithms were developed and verified in a virtual environment. Next, a laboratory test stand for validating power supply systems and control algorithms was developed and constructed. The tests were aimed at checking all possible situations in which the battery gets discharged as a result of the machine’s ride or operation and when it is charged from the mine’s mains or with energy recovered during braking. Simulations of undesirable situations, such as fluctuations in the supply voltage or charging power limitation, were also carried out at the test stand. Positive test results were obtained. Finally, the power supply systems along with control algorithms were implemented and tested in the produced battery-powered machines during operational trials. The power systems and control algorithms are universal enough to be implemented in two different types of machines. Both machines were specially designed to substitute diesel machines in the conditions of a Polish ore mine. They are the lowest underground battery-powered drilling and bolting rigs with onboard chargers. The machines can also be charged by external fast battery chargers.


2020 ◽  
Vol 30 (Supplement_5) ◽  
Author(s):  
C Rossmann ◽  
F De Bock

Abstract The good practice portal of the Federal Centre for Health Education (BZgA) consists of a nationwide collection of projects and interventions to promote the health of socially disadvantaged groups at community/setting level. An exchange platform (inforo) is also offered via the operating agency, although its use is still limited. The results of the evaluation of the platform suggest that the provision of practical projects and exchange of knowledge alone is not sufficient to support policy makers and practitioners who want to promote health in the community/setting. There is a need for advice on needs assessment, selection and appropriate implementation of health promotion measures. A comprehensive approach currently being tested in the field of activity promotion for older people is the provision of a web-based “toolbox” comprising the following tools: assessment instruments for analysing the need for health promotion measures, a user-friendly intervention/project database and broader evidence synthesis documents, as well as information on project management (organisational, legal, financial). Following the example of other best practice portals, a ranking methodology was developed to make the level of effectiveness of interventions visible and the evaluation requirements transparent. Evidence synthesis documents provide an entry point to learn more generally what works in a particular area of health promotion. In order to make the “toolbox” accessible to policy-makers and practitioners, information from previous studies was used in the development with regard to content and graphical presentation. BZgA is currently working on integrating evidence into the good practice portal. The evaluation of the toolbox in a small area of health promotion will provide initial insights into the inclusion of evidence and its added value. This presentation will conclude with a discussion of possibilities for improvement, challenges and limitations of this approach.


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