scholarly journals Evaluasi Kinerja Tata Kelola TI Terhadap Penerapan Sistem Informasi Starclick Framework COBIT 5 (Studi Kasus: PT. Telekomunikasi Indonesia, Tbk Semarang)

2016 ◽  
Vol 2 (3) ◽  
pp. 157-166
Author(s):  
Guido Waluyan ◽  
Augie David Manuputty
Keyword(s):  
Information System ◽  
Best Practice ◽  
Reference Model ◽  
It Governance ◽  
Application Framework ◽  
Sales Process ◽  
Control Objective ◽  
Information Media ◽  
Corporation Management ◽  
And Control

Abstract— Information Technology (IT) Governance used for building a system to help companies in the decision-making process which involve stakeholders and all the company elements. PT. Telekomunikasi Indonesia, Tbk. engaged in Telecommunication, Information, Media, Edutainment and Services (“TIMES”) and aim of giving a competitive price with high quality TIMES that becoming the best corporation-management model in Indonesia. Starclick is one of the Information System, which support business objectives in sales process using a map. To ensure the quality of IT governance on that application, framework as reference model is required. Control Objective for Information and related Technology (COBIT) providing a best-practice reference that covers the entire business organization and explained it in a structured-logical activity that effectively can be manage and control. The result of this study is the measurement of capability level only reach manage process level. Keyword—  COBIT 5, Information System, IT Governance, Telkom Semarang, Qualitative.  Intisari— Tata kelola Teknologi Informasi (TI) digunakan untuk membangun suatu sistem yang membantu perusahaan dalam proses pengambilan keputasan dimana melibatkan para pemangku kepentingan dan elemen-elemen terkait dalam perusahaan. PT. Telekomunikasi Indonesia, Tbk. adalah perusahaan yang bergerak dibidang layanan Telecommunication, Information, Media, Edutainment dan Services (“TIMES”) dengan tujuan memberikan layanan TIMES yang berkualitas tinggi dengan harga yang kompetitif dan menjadi model pengelolaan korporasi terbaik di Indonesia. Usaha dalam menunjang tujuan bisnis telah didukung oleh beberapa Sistem Informasi (SI) antara lain Starclick yang mendukung proses penjualan menggunakan peta. Diperlukan suatu kerangka kerja sebagai reference model, untuk memastikan kualitas tata kelola TI pada penerapan aplikasi “Starclick” tersebut. Control Objective for Information and related Technology (COBIT) menyediakan referensi best practice yang mencakup keseluruhan proses bisnis organisasi dan memaparkannya dalam struktur aktivitas-aktivitas logis yang dapat dikelola dan dikendalikan secara efektif. Hasil dari penelitian pengukuran tingkat kapabilitas baru mencapai level manage process.   Kata Kunci— COBIT 5, Sistem Informasi, Tata Kelola TI, Telkom Semarang, Kualitatif.

IT-Assurance with CobiT

2011 ◽  
pp. 77-86
Author(s):  
Martin Fröhlich ◽  
Wolfgang Johannsen ◽  
Karsten Wilop
Keyword(s):  
Best Practice ◽  
Reference Model ◽  
It Governance ◽  
It Management ◽  
It Systems ◽  
Practice Models ◽  
Regulatory Bodies ◽  
Or Organization ◽  
Support Methods ◽  
Technology Processes

Strategic IT management is increasingly concerned with requirements from regulatory bodies. This conformance part of IT management complements the classic performance side. Ideally both are integrated into IT Governance of an enterprise or organization. With the need to prove compliance with a wide diversity of laws and rules for IT systems (technology, processes, rules) the demand for proven support methods grows. Specifically best practice models are beginning to gain awareness and acceptance for IT Audits and for the less formal IT Assurance projects. The Control Objectives for Information and Related Technology (CobiT) reference model is increasingly being discussed as a framework of choice for IT Audits and IT Assurance. This chapter introduces requirements for IT Audits and IT Assurance projects and discuss the boundaries of applying the CobiT IT Assurance Guide in such environments.

scholarly journals Analyzing COBIT 5 IT Audit Framework Implementation using AHP Methodology

2017 ◽  
Vol 1 (2) ◽  
pp. 33
Author(s):  
Mutiara AB ◽  
Prihandoko ◽  
Prasetyo E ◽  
Widya C
Keyword(s):  
Internal Control ◽  
Best Practice ◽  
It Governance ◽  
User Requirement ◽  
Business Objective ◽  
Main Support ◽  
It Audit ◽  
Role Of It ◽  
And Control ◽  
Hierarchy Process

COBIT has been known as the best practice standard in IT Governance, both in management or evaluated of the IT utilization. The role of IT Audit framework to evaluate the benefits of Information Technology in an enterprise either its gain benefits or fail in order to achieved the business objective.  In Indonesia, most organization has been implemented the IT as their main support of process business, and deliberately conduct the evaluation of the implementation used some IT Audit framework such as ITIL, TOGAF, COBIT and other Government rule. Those frameworks have been known as an IT governance framework, most of organizations are choosing COBIT and ITIL due to the internal control issues.  Therefore, this research will be focus on COBIT 5 utilization as an IT audit frameworks,  a comparison also will be done between the COBIT 5 and ITIL. The comprehensive parameters in COBIT 5 which provides 5 category process in two domain, management and control will be the variables of prioritizing process among them for each object.  This paper will analyze the use of those parameters for some selected organization and prioritize them using the Analytical Hierarchy Process (AHP) methodology that will lead to create a new model of IT Audit frameworks based on the user requirement and opinion.  the analyzing process the implementation of COBIT 5 framework in some organizations, and priorities the preferred attributes of COBIT 5 that very likely and suitable to the culture and needs of user in Indonesia using AHP Methodology, and create the best qualified model of IT Audit that fit with the requirements of the organizations especially for Indonesia organizations and companies.

scholarly journals Performance Analysis Of Information System/Information Technology using COBIT 4.1

2020 ◽  
Vol 2 (1) ◽  
pp. 105-113
Author(s):  
Dian Elvana Purnama ◽  
Agustinus Fritz Wijaya ◽  
Ariya Dwika Cahyono
Keyword(s):  
Information Technology ◽  
Information System ◽  
Information Systems ◽  
Performance Analysis ◽  
Gap Analysis ◽  
Maturity Level ◽  
Control Objective ◽  
System Information ◽  
And Control ◽  
Current Governance

The application of information technology to organizations is being promoted. Performance measurement of Information Systems / Information Technology (SI / IT) in companies needs special attention, because the procurement consciousness of IS / IT is expected to provide great benefits to the company. This study aims to determine the extent of the performance of information systems that have been applied to PT Global Infotech Solution and provide recommendations for improved governance after knowing the Gap between current governance and expected management in accordance with the framework used. The framework used in this study is COBIT version 4.1 specifically on Domain Plan and Organize. The technique of data collection is done by observation and interviews with predetermined sources in accordance with the domain and Control Objective used. At this stage, an assessment based on maturity level is carried out to measure the level of IT maturity in the chosen domain based on the results of interviews and observations made previously, then a gap analysis is performed to determine the gap between the results of the current maturity level and the target maturity level going forward. The results of this study are to determine the level of maturity (maturity level) in special companies in the PO Domain, which is at level 2.7 which means it has been measured and integrated between the processes that take place. And GAP analysis between conditions. expected with current conditions an average of 1.3.

scholarly journals Evaluasi Tata Kelola Teknologi Informasi Menggunakan Kerangka Kerja Cobit 5 Pada Gelato Secrets

2021 ◽  
Vol 6 (1) ◽  
pp. 1
Author(s):  
Ayu Manik Dirgayusari ◽  
Desak Made Dwi Utami Putra ◽  
Ni Wayan Rika Andini
Keyword(s):  
Information Technology ◽  
Best Practice ◽  
Business Processes ◽  
Reference Model ◽  
Logical Structure ◽  
Technology Governance ◽  
Business Goals ◽  
Control Objective ◽  
Almost All ◽  
Operational Processes

Many people have benefited from the use of information technology, one of which is in the trade business sector. One company that is engaged in manufacture that utilizes information technology in its operational processes is Gelato Secrets. Its efforts to support business goals have been supported by an Information System (SI) which is still relatively new to be implemented in Gelato Secrets, namely the Odoo application that supports the sales process in each outlet. To evaluate the maturity level of information technology governance in the Odoo application, a framework is needed as a reference model to ensure the quality of IT governance in the application of the "Odoo" application. Control Objective for Information and related Technology (COBIT) is a best practice that provides an organization's entire business process and describes it in a logical structure of activities that can be managed and controlled effectively. The results of the research, measuring the average level of capability obtained, have only reached the Established Process level, which means that each sub-domain has been well defined and standardized. This shows that almost all processes meet the requirements, but there are still weaknesses on the side of system changes caused by the absence of an adequate documentation process. The company still has to fulfill the level 5 process, namely Optimizing Process by means of regular training to HR about existing Information Systems and also fulfilling user needs such as adding menus that can facilitate the smooth running of business processes in order to meet the expected company targets, as well as adding more technology devices. Information needed by the company in sufficient quantities.

scholarly journals ANALISIS SISTEM INFORMASI AKUNTANSI PENJUALAN LISTRIK UNTUK PERENCANAAN DAN PENGENDALIAN BISNIS DI PT. PLN (PERSERO) CABANG MANADO SELATAN

2019 ◽  
Vol 14 (2) ◽  
Author(s):  
Dian Christin Mailakay ◽  
Harijanto Sabijono ◽  
Heince R. N Wokas
Keyword(s):  
Information System ◽  
Descriptive Analysis ◽  
Accounting Information ◽  
Qualitative Approach ◽  
Business Planning ◽  
Accounting Information System ◽  
Major Activity ◽  
Planning And Control ◽  
Sales Process ◽  
And Control

Every company always needs a sales accounting information system because sales are a major activity in the company. A good sales accounting information system must be accompanied by effective business planning and control. With the existence of business planning and control in the company PT.PLN can make the company more focused in conducting the electricity sales process to get profit. The research aims to analyze the electricity sales accounting information system for business planning and control at PT. PLN (Persero) Branch of South Manado whether it has been effective or not. The method used in this research is descriptive analysis with a qualitative approach. The data taken in this study is the report on the results of electricity sales in January-December 2018. The electricity sales information system from planning to being realized has been effective then it can be concluded that the electricity sales accounting information system for business planning and control is running well and has been running well according to company needs.

Assessment COBIT 5 Support Time Efficiency in IT Services at PT. XYZ

2015 ◽  
Vol 2 (1) ◽  
pp. 53-62
Author(s):  
Doni Luanda
Keyword(s):  
Best Practice ◽  
Good Practice ◽  
It Governance ◽  
It Services ◽  
Apo E ◽  
Systems And Control ◽  
Technical Issues ◽  
And Control ◽  
Control Association ◽  
Support Time

COBIT (Control Objectives for Information and related Technology) developed by ISACA(Information Systems and Control Association) and ITGI (Information Technology GovernanceInstitute) in 1992 and then used as a model of IT governance started from planning to evaluation.COBIT will always be synchronized with the standards, best practice and guidance within anorganization / company.COBIT is an IT governance framework good practice applicable International which is useful forunderstanding how a Manager managing and bridging the gap within an organization / companybetween requirements, technical issues, business risks that may arise and control to be delivered to thestakeholders. COBIT 5 is divided into 5 domains and the 37 IT process, they are:1. Evaluate, Direct and Monitor (EDM). è 5 IT process.2. Align, Plan and Organize (APO). è 13 IT process.3. Build, Acquire and Implement (BAI). è10 IT process4. Deliver, Service and Support (DSS). è 6 IT process5. Monitor, Evaluate and Assess (MEA). è 3 IT processIn the discussion of this paper author will discuss about Assessment COBIT 5 to support timeefficiency in IT services at PT.XYZ in area domain Align, Plan and Organize (APO) especially in“Manage business agreements – APO09” at the company where the author works.

scholarly journals An Integrated Framework To Implement It Governance Principles At A Strategic And Operational Level For Medium-To Large-Sized South African Businesses

2013 ◽  
Vol 12 (7) ◽  
pp. 835 ◽  
Author(s):  
Riana Goosen ◽  
Riaan Rudman
Keyword(s):  
South African ◽  
Best Practice ◽  
Ad Hoc ◽  
It Governance ◽  
Governance System ◽  
Integrated Framework ◽  
Business Environments ◽  
Operational Level ◽  
General Business ◽  
And Control

In todays technologically advanced business environments, Information Technology (IT) has become the center of most, if not all, business activities; consequently, the King III report in South Africa dedicated a chapter to IT governance principles, making senior management responsible for implementing such principles. The King IIIs implementation guidance lacks detail as to how to implement its principles. Although various guidelines in the form of IT control frameworks - models and standards - exist, it remains theoretical in nature. Companies tend to view these control frameworks on an individual basis, implementing them in an ad hoc manner, resulting in the implementation of an inefficient IT governance system that either addresses strategic areas, but not operational areas, of a business or vice versa.The purpose of this study is to develop an IT best practices integrated framework that can assist management in implementing an effective IT governance system at both a strategic and operational level. The integrated framework was developed by performing a detailed literature review of selected best practice control frameworks and its underlying processes. By combining the relevant processes of the control frameworks and aligning them to general business imperatives, IT governance principles can be implemented at a strategic level. By identifying and linking the relevant business imperatives and control areas to the access paths of an IT system, IT governance principles can be implemented at an operational level. By making use of the integrated framework, an IT governance system can be implemented at both a strategic and operational level.

scholarly journals IT GOVERNANCE OF SENAYAN LIBRARY MANAGEMENT SYSTEM (SLIMS) LIBRARY AND ARCHIVES DEPARTMENT OF EAST KALIMANTAN PROVINCE USING COBIT 5.0

2021 ◽  
Vol 23 (2) ◽  
pp. 159-167
Author(s):  
Ita Arfyanti ◽  
Nursobah Nursobah ◽  
Rajiansyah Rajiansyah
Keyword(s):  
Information System ◽  
System Performance ◽  
Management System ◽  
Best Practice ◽  
Organizational System ◽  
Library Management ◽  
Technology Governance ◽  
East Kalimantan ◽  
Library Management System ◽  
Control Objective

The existence of an information system in the Library and Archives Department of East Kalimantan needs to be properly maintained and supervised so that the organizational system is in line with the agency's goals. One way to ensure this is to conduct an information system performance analysis. This study uses the Control Objective for Information and related Technology (COBIT) version 5.0, which is a best practice that provides activities managed by the IT organizational structure within a framework in the form of a product, to focus on execution and control that has been made from experts from the field of technology governance Information. This practice can maximize IT investment, to assess if there are errors in providing measurements made and delivering services. Therefore, in order to achieve the target, this research was carried out using the COBIT 5.0 framework in order to be able to analyze an information system performance at the Library and Archives Department of East Kalimantan. The results of this study indicate that MEA01 is at level 5 (Optimizing Process), MEA02 is at level 3 (Established Process), MEA03 is at level 2 (Managed Process). In this case the Regional Library and Archives Office of East Kalimantan to be more efficient in the use of IT requires handling of the factors that influence it so that it is maximal, the use of IT for all employees in the operation of the Senayan Library Management System (SLiMS) and also the person in charge of IT to keep pace with developments technology.

SISTEM INFORMASI PENJUALAN DENGAN MENERAPKAN METODE SALES FORCE AUTOMATION

2019 ◽  
Vol 20 (3) ◽  
pp. 214-223
Author(s):  
Vivi Sahfitri
Keyword(s):  
Information System ◽  
Customer Service ◽  
Sales Force ◽  
Sales Force Automation ◽  
Sales Process ◽  
Marketing Area ◽  
Consumer Dissatisfaction ◽  
Product Manufacturer ◽  
The Way

The sales process is the most important part of the product manufacturer or the company being ditributor. Conventional sales system by the way telephone or consumer come directly to know the available or not the product needed to make consumers should take the time to do that. Such conditions can also lead to consumer dissatisfaction especially if the desired item is unavailable. Dissatisfaction with customer service can affect the indication of declining sales turnover. For that, the company needs a website-based sales information system that can be accessed by consumers anytime and anywhere so that it can expand its marketing area, and can facilitate salespeople to conduct promotions to Community. This research produces the sales information system by implementing a sales Force Automation (SFA) method which is expected to maximize the sales and focus of services to customers.

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