scholarly journals The Social Media “Magic”: Virtually Engaging Visitors during COVID-19 Temporary Closures

2021 ◽  
Vol 11 (2) ◽  
pp. 53
Author(s):  
Brittany Ryder ◽  
Tingting Zhang ◽  
Nan Hua

The purpose of this study was to explore what types of digital content cultural institutions implemented during COVID-19 temporary closures and their effects on social media engagement. Existing research identified the role of digital content and social media in cultural institutions, but only in times of normal operations. This study adds to the existing literature by exploring the types of digital content implemented, impacts on social media engagement, measures of social media engagement, and future implications in regard to COVID-19 temporary closures. This study recruited 66 cultural institutions from across the United States to take part in in-depth semi-structured phone interviews to fulfill the research goals. Museums, zoos, aquariums, performing arts organizations, heritage foundations, and historical societies were represented. A qualitative approach was adopted, and content analysis on the interview transcripts indicated that cultural institutions implemented digital content to build communities through live and serialized content, partnerships, fundraising, increased transparency, and increased accessibility during temporary closures. Using primarily Instagram and Facebook with their digital content, cultural institutions increased social media engagement during this time. Although there was no consensus on best practices in measuring social media engagement, many institutions highlighted tracking active engagement such as likes, comments, and shares. As a result of the success of the digital content, cultural institutions planned continued digital content campaigns such as videos, blogs, partnerships, and paid educational content in times of normal operations.

2006 ◽  
Vol 47 (2) ◽  
pp. 283-288 ◽  
Author(s):  
Gary Alan Fine ◽  
Rashida Z. Shaw

As it affected the performing arts community, the Red Scare has been examined in great detail.1 Taken together, these studies make clear that external political forces influence the hiring decisions of performing-arts organizations. From the 1930s to the 1950s figures affiliated with left-wing causes and groups found their careers stifled either temporarily or permanently because of their political beliefs. Although attention has focused primarily on institutional pressures from outside the industry on leftist artists, we describe an instance of pressure from within the industry on an artist whose politics were isolationist rather than progressive. In this research note, we present the case of Lillian Gish, describing how interventionists pressured her to distance herself from the isolationism that she had publicly embraced in the period immediately prior to the entrance of the United States in World War II. The attack on those described as “Nazi sympathizers” and their isolationist brethren during 1940–4 has come to be described as the “Brown Scare,”2 playing off the more widely known “Red Scares” of 1919–20 and 1947–54.


2020 ◽  
Vol 4 (1) ◽  
pp. 145-152
Author(s):  
Radosław Molenda

Showing the specificity of the work of the contemporary library, and the variety of its tasks, which go far beyond the lending of books. The specificity of the library’s public relations concerning different aspects of its activity. The internal and external functions of the library’s public relations and their specificity. The significant question of motivating the social environment to use the offer of libraries, and simulta-neously the need to change the negative perception of the library, which discourages part of its poten-tial users from taking advantage of its services. The negative stereotypes of librarians’ work perpetuated in the public consciousness and their harmful character. The need to change the public relations of libra-ries and librarians with a view to improving the realization of the tasks they face. Showing the public relations tools which may serve to change the image of librarians and libraries with particular emphasis on social media. This article is a review article, highlighting selected research on the librarian’s stereo-type and suggesting actions that change the image of librarians and libraries.


Heritage ◽  
2018 ◽  
Vol 1 (2) ◽  
pp. 239-253 ◽  
Author(s):  
Vassilis Poulopoulos ◽  
Costas Vassilakis ◽  
Angeliki Antoniou ◽  
George Lepouras ◽  
Anastasios Theodoropoulos ◽  
...  

Social media usage is affecting peoples’ views through opinion sharing, a fact that has started to attract cultural institutions, as it is possible that this procedure can possibly be a part of a museum experience. As the main goal of a cultural institution is the maximization of senses stimulation, the device that is offered to the visitors’ hands everyday and every moment, becomes an important tool for the art spaces. In this notion we perform research on issues that can be of great importance for the museum’s online presence and attraction. We focus on establishing the personality of influencers related to culture, as well as the characteristics of qualitative discussions on the social media. Crosscult Project is an EU funded project, that aims to spur a change in the way European citizens appraise History, and sets that basis of our research as the experiments are conducted within its scope of. Through the experimental procedure, we collect information in order to define the character of the influencer and the substances of a “serious” conversation. “Serious” conversations are regarded the ones in which a cultural organization can participate actively and benefit from the participation. We present the results of our experimental evaluation and analyze how cultural institutions can benefit from the outcomes of our research.


2019 ◽  
Vol 4 (2) ◽  
pp. 63-71
Author(s):  
I Putu Ardiyasa

Abstrak Bagaimana merawat aset-aset organisasi seni pertunjukan? Sebagai organisasi yang memberdayakan “jasa”, pengelolaan organisasi selau mengacu pada kehadiran penonton dukungan sponsor (funding), sehingga sangat membutuhkan hadirnya kepercayaan penonton kepada organisasi yang berkelanjutan. Organisasi seni pertunjukan cenderung tidak memperhatikan aspek pemeliharaan, karena lebih fokus pada aspek karya. Oleh sebab itu, penelitian ini mengajukan klasifikasi investasi aset terlihat (tangible asset)dan aset tidak terlihat (intangible asset)pada pengelolaan organisasi Papermon Puppet Theatre (PPT). Sembilan orang narasumber diwawancarai untuk mendapatkan informasi terkait topik penelitian tersebut. Hasilnya menunjukkan pada era digital dewasa ini, sosial media sudah menjadi gaya hidup. Bahkan hampir sejajar dengan kebutuhan primer, sehingga setiap orang tidak bisa terlepas dari keberadaan sosial media. PPT berkewajiban selalu memberikan informasi-informasi kepada stakeholder terkait kegiatan PPT. Abstract How to take care of the assets of a performing arts organization? As an organization that empowers "services", the management of the organization always refers to the presence of audience sponsorship (funding), so it really requires the presence of audience trust in sustainable organizations. Performing arts organizations tend not to pay attention to maintenance aspects, because they are more focused on aspects of the work. Therefore, this study proposes the classification of tangible assets and intangible assets in the management of the Papermon Puppet Theater organization. Nine interviewees were interviewed to obtain information related to the research topic. The results show that in today's digital era, social media has become a lifestyle. In fact, it is almost equal to the primary needs, so that everyone cannot be separated from the existence of social media. PPT is obliged to always provide information to stakeholders regarding PPT activities.


2019 ◽  
Author(s):  
Danilo T Perez-Rivera ◽  
Christopher Torres Lugo ◽  
Alexis R Santos-Lozada

Between July 13-24, 2019 the people of Puerto Rico took the streets after a series of corruption scandals shocked the political establishment. The social uprising resulted in the ousting of the Governor of Puerto Rico (Dr. Ricardo Rosselló, Ricky), the resignation of the majority of his staff something unprecedented in the history of Puerto Rico; this period has been called El Verano del 19 (Summer of 19). Social media played a crucial role in both the organization and dissemination of the protests, marches, and other activities that occurred within this period. Puerto Ricans in the island and around the world engaged in this social movement through the digital revolution mainly under the hashtag #RickyRenuncia (Ricky Resign), with a small counter movement under the hashtag #RickySeQueda (Ricky will stay). The purpose of this study is to illustrate the magnitude and grass roots nature of the political movement’s social media presence, as well as their characteristics of the population of both movements and their structures. We found that #RickyRenuncia was used approximately one million times in the period of analysis while #RickySeQueda barely reached 6,000 tweets. Particularly, the pervasiveness of cliques in the #RickySeQueda show concentrations of authority dedicated to its propagation, whilst the #RickyRenuncia propagation was much more distributed and decentralized with little to no interaction between significant nodes of authority. Noteworthy was the role of the Puerto Rican diaspora in the United States of America and around the world, contributing close to 40% of all geo-located tweets. Finally, we found that the Twitter followers of the former governor had indicators of being composed of two distinct populations: 1) those active in social media and 2) those who follow the account but who are not active participants of the social network. We discuss the implications of these findings on the interpretation of emergence, structure and dissemination of social activism and countermovement to these activities in the context of Puerto Rico.


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