Exploring the Antecedents of Cruisers’ Destination Loyalty: Cognitive Destination Image and Cruisers’ Satisfaction

This study is one of the few of its kind that explores the individual impact of each of the cognitive attributes of a tourist destination’s image on cruisers’ destination loyalty and overall satisfaction. It also analyzes the mediating role of satisfaction between each of the attributes and loyalty. Variance-based structural equation modeling (PLS-SEM) was used for this analysis, based on a survey of 457 cruisers visiting the city of Malaga. The results confirm that three of the five attributes, the destination’s environment image, the perceived value image of services and the accessibility image have a direct influence on cruisers’ overall satisfaction, where environment image has the most significant impact. Moreover, the results support the mediating role of satisfaction in certain cases. There is total mediation between perceived value and loyalty, as well as between accessibility image and loyalty while there is only partial complementary mediation between environment image and loyalty. The confirmation that overall satisfaction influences loyalty enables management organizations to develop more efficient loyalty strategies for their respective destinations.

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The mediating role of tourist satisfaction in loyalty to a destination: the case of Nha Trang city

Science & Technology Development Journal - Economics - Law and Management ◽

10.32508/stdjelm.v3i2.550 ◽

2019 ◽

Vol 3 (2) ◽

pp. 126-142

Author(s):

Tran Thi Cam Ai ◽

Ninh Thi Kim Anh

Keyword(s):

Structural Equation ◽

Equation Model ◽

Destination Image ◽

Novelty Seeking ◽

Destination Loyalty ◽

Four Dimensions ◽

Mediating Role ◽

Tourist Satisfaction ◽

Social Environmental

This study examines the mediating role of satisfaction about cognitive image, affective image, novelty seeking in the loyalty of international tourists to Nha Trang City. The models employed in this research are developed from previous studies in the fields of Marketing and Tourism. The Confirmatory Factor Analysis and Structural Equation Model are used to analyze data collected from a survey on international tourists visiting Nha Trang City, Khanh Hoa, Viet Nam. The results indicate that four dimensions of cognitive image (cultural and social; environmental; infrastructure and accessibility; and local food factors), affective image, and novelty seeking are important premises and directly correlate with the satisfaction and destination loyalty. In particular, environmental factor exerts the strongest impact on the return and recommendation intentions, of which the satisfaction serves as a bridge between the destination image (cognitive and affective), novelty seeking, and destination loyalty. The results provide theoretical and practical implications for stakeholders in Nha Trang City as well as for further research.

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Road Trip in China: The Mediation Effect of Perceived Value and Tourist Satisfaction on the Relationship between Destination Image and Loyalty

10.20944/preprints201611.0050.v1 ◽

2016 ◽

Cited By ~ 1

Author(s):

Bin Wang ◽

Zhaoping Yang ◽

Fang Han ◽

Hui Shi

Keyword(s):

Structural Equation ◽

Perceived Value ◽

Tourism Industry ◽

Mediation Effect ◽

Destination Image ◽

Equation Modeling ◽

Road Trip ◽

Destination Loyalty ◽

Tourist Satisfaction ◽

The Relationship

This study aims to test a model linking destination image, perceived value, tourist satisfaction, and tourist loyalty. Based on a sample of 300 tourists travelling by car from the World Natural Heritage Site of Tianchi, China, a new model of destination image was explored and data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results revealed that perceived value and satisfaction are the direct antecedents of destination loyalty. Above all, perceived value and tourist satisfaction mediate the relationship between destination image and tourist loyalty. Finally, this study discusses the theoretical and management implications to boost the tourism industry in the car trip context.

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Rookie Tourism Destinations—The Effects of Attractiveness Factors on Destination Image and Revisit Intention with the Satisfaction Mediation Effect

Sustainability ◽

10.3390/su13115780 ◽

2021 ◽

Vol 13 (11) ◽

pp. 5780

Author(s):

Milan Ćulić ◽

Miroslav D. Vujičić ◽

Časlav Kalinić ◽

Milosav Dunjić ◽

Uglješa Stankov ◽

...

Keyword(s):

Structural Equation ◽

Mediation Effect ◽

Destination Image ◽

Equation Modeling ◽

Mediating Role ◽

Destination Attractiveness ◽

Tourism Destinations ◽

Revisit Intentions ◽

Positive Direct

Emerging tourism destinations repeatedly face many managerial challenges, often leading to common pitfalls and rookie mistakes. The current study aims to analyze relationships between destination attractiveness factors (Destination Amenities, Tourism Infrastructure and Accessibility, Active Family Destination, Hospitality and Services, and Social–Safety–Economic Values), satisfaction, destination image, and revisit intentions to test a mediating role of satisfaction between destination attractiveness factors and both destination image and revisit choices within so-called rookie destinations. For this purpose, a quantitative study was carried out using a questionnaire as an instrument for data collection. Data were collected from a sample of 2030 visitors to Serbia. Structural equation modeling (SEM) in R was applied to analyze the data. The results revealed the positive direct effects of destination attractiveness factors on satisfaction, destination image, and revisit intentions. Moreover, the research confirmed the mediating role of satisfaction in the relationship between destination attractiveness and destination image, and revisit intentions. The results are further discussed from the perspective of emerging tourism destinations to make their management more sustainable for the future and mitigate the repetition of rookie mistakes.

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Road Trip in China: The Mediation Effect of Perceived Value and Tourist Satisfaction on the Relationship between Destination Image and Loyalty

10.20944/preprints201611.0050.v2 ◽

2016 ◽

Author(s):

Bin Wang ◽

Zhaoping Yang ◽

Fang Han ◽

Hui Shi

Keyword(s):

Structural Equation ◽

Perceived Value ◽

Tourism Industry ◽

Mediation Effect ◽

Destination Image ◽

Equation Modeling ◽

Road Trip ◽

Destination Loyalty ◽

Tourist Satisfaction ◽

The Relationship

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The Role of Career Self-Efficacy on the Effect of Parental Career Behaviors on Career Exploration: A Study on School of Tourism and Hotel Management’ Students

European Journal of Multidisciplinary Studies ◽

10.26417/ejms.v3i1.p143-154 ◽

2016 ◽

Vol 3 (1) ◽

pp. 143 ◽

Cited By ~ 3

Author(s):

Selahattin Kanten ◽

Pelin Kanten ◽

Murat Yeşiltaş

Keyword(s):

Undergraduate Students ◽

Self Efficacy ◽

Structural Equation ◽

Career Exploration ◽

Equation Modeling ◽

Survey Method ◽

Hotel Management ◽

Mediating Role ◽

The Impact

This study aims to investigate the impact of parental career behaviors on undergraduate student’s career exploration and the mediating role of career self-efficacy. In the literature it is suggested that some social and individual factors facilitate students’ career exploration. Therefore, parental career behaviors and career self-efficacy is considered as predictors of student’s career exploration attitudes within the scope of the study. In this respect, data which are collected from 405 undergraduate students having an education on tourism and hotel management field by the survey method are analyzed by using the structural equation modeling. The results of the study indicate that parental career behaviors which are addressed support; interference and lack of engagement have a significant effect on student’s career exploration behaviors such as intended-systematic exploration, environment exploration and self-exploration. In addition, it has been found that one of the dimensions of parental career behaviors addressed as a lack of engagement has a significant effect on career self-efficacy levels of students. However, research results indicate that student’s career self-efficacy has a significant effect on only the self-exploration dimension. On the other hand, career self-efficacy has a partial mediating role between lack of engagement attitudes of parents and career exploration behaviors of students.

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Gender and Organizational Conflict Management: The Mediating Role of Personality

10.31234/osf.io/zewmr ◽

2018 ◽

Author(s):

Maciej Kościelniak ◽

Jarosław Piotrowski ◽

Magdalena Żemojtel-Piotrowska

Keyword(s):

Conflict Management ◽

Personality Traits ◽

Structural Equation ◽

Online Survey ◽

Conflict Behavior ◽

Equation Modeling ◽

Conflict Management Styles ◽

Mediating Role ◽

Big Five Model

Many authors examined the interplay between gender and conflict management preferences, but those findings were often mixed and inconsistent. In the current paper we tried to explain those inconsistencies by investigating the mediating role of personality for the relationship of gender and conflict management. Rahim's inventory was used for identifying five conflict management styles, and Big Five Model theory was a base for assessing participants' personality traits. Data were collected from a sample of 1,055 working Poles (52.7% women), in an online survey. Based on the structural equation modeling we detected multiple indirect mediating paths of gender on conflict management via personality traits, while no direct effect of gender was observed. Despite some limitations, the study sheds light on the actual role of gender in conflict behavior and the importance of personality traits in the conflict management, both from a theoretical and practical perspective.

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Paternalistic Leadership and Innovative Behavior: Psychological Empowerment as a Mediator

Sustainability ◽

10.3390/su11061770 ◽

2019 ◽

Vol 11 (6) ◽

pp. 1770 ◽

Cited By ~ 10

Author(s):

Alisher Dedahanov ◽

Faridun Bozorov ◽

Sanghyun Sung

Keyword(s):

Leadership Styles ◽

Structural Equation ◽

Equation Modeling ◽

Manufacturing Companies ◽

Innovative Behavior ◽

Paternalistic Leadership ◽

Authoritarian Leadership ◽

Mediating Role ◽

Benevolent Leadership

Purpose: The aim of this study is to examine the mediating role of empowerment on the relationship between paternalistic leadership styles such as benevolent, moral, and authoritarian and employee innovative behavior. Design/methodology/approach: The data were collected from 390 employees of manufacturing companies in the Republic of Korea. To assess the validity of hypotheses we used a structural equation modeling procedure. Findings: The findings suggest that empowerment mediates the relationships among moral and authoritarian leadership styles and employee innovative behavior. However, results indicate that employee innovative behavior does not mediate the associations between benevolent leadership style and employee innovative behavior. Originality/value: Our work is the first to investigate the mediating role of empowerment on the link between paternalistic leadership styles such as benevolent, moral, and authoritarian and employee innovative behavior.

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How can organizations foster job crafting behaviors and thriving at work?

Journal of Management & Organization ◽

10.1017/jmo.2020.31 ◽

2020 ◽

pp. 1-18

Author(s):

Sari Mansour ◽

Diane-Gabrielle Tremblay

Keyword(s):

Structural Equation Modeling ◽

Structural Equation ◽

Job Demands ◽

Social Resources ◽

Job Crafting ◽

Equation Modeling ◽

Bootstrap Analysis ◽

Mediating Role ◽

Thriving At Work

Abstract This study investigates whether the perceived opportunity to craft (POC) is related to job crafting (JC) strategies and whether these strategies are related to thriving at work, in terms of both vitality and learning. It aims to verify the mediating role of JC between POC and thriving. Data were collected from 424 accounting professionals in Canada. The structural equation modeling based on bootstrap analysis was used to test mediation. The results indicate that POC is positively related to increasing structural and social resources and challenging job demands and negatively to decreasing hindering job demands. They reveal that increasing structural and social resources enhances learning and mediates the relation between POC and vitality and learning, as do challenging job demands, whereas decreasing hindering job demands does not. This study is one of the first to confirm that POC influences vitality and learning via JC behaviors as mediators.

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Satisfaction and Performance of the International Faculty: To What Extent Emotional Reactions and Conflict Matter?

SAGE Open ◽

10.1177/21582440211030598 ◽

2021 ◽

Vol 11 (3) ◽

pp. 215824402110305

Author(s):

Majid Ghasemy ◽

Farhah Muhammad ◽

Jamshid Jamali ◽

José Luis Roldán

Keyword(s):

Job Satisfaction ◽

Job Performance ◽

Structural Equation ◽

Interpersonal Conflict ◽

Emotional Reactions ◽

Equation Modeling ◽

Affective States ◽

International Faculty ◽

Mediating Role

Guided by affective events theory (AET), our inquiry aims at examining the relationships among affective work events, affective states, affect-driven behaviors, and attitudes of international faculty working in the Malaysian institutions of higher learning. Specifically, the impacts of interpersonal conflict, as a work event, on international faculty’s affective states were in focus. In addition, the mediating role of job performance, as an affect-driven behavior, on the relationship between affective states and job satisfaction, as an attitude, was examined. Data were collected from 152 respondents and partial least squares structural equation modeling (PLS-SEM) was applied to estimate the proposed theoretical model. Our model was examined from an explanatory-predictive perspective and exhibited a high level of out-of-sample predictive power. In addition, the results of the analysis highlighted the role of interpersonal conflict in causing affective states and affective states in causing job satisfaction. However, empirical evidence was not provided for the mediating role of job performance within the proposed model. Finally, given the fluctuating nature of the affective states, a robustness check verified the nonlinear relationship between positive affect and job performance. Implications of the findings, limitations, and recommendations were elaborated.

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A strategy tripod perspective on merger effectiveness in the higher education industry: the mediating role of future foresight

International Journal of Educational Management ◽

10.1108/ijem-11-2020-0525 ◽

2021 ◽

Vol ahead-of-print (ahead-of-print) ◽

Author(s):

Zahraa Sameer Sajwani ◽

Joe Hazzam ◽

Abdelmounaim Lahrech ◽

Muna Alnuaimi

Keyword(s):

Higher Education ◽

Structural Equation ◽

Government Support ◽

Equation Modeling ◽

Survey Method ◽

Content Type ◽

Mediating Role ◽

Education Industry ◽

Higher Education Industry

PurposeThe purpose of the study is to investigate the role of the strategy tripod premises, mediated by future foresight and its effect on merger effectiveness in the higher education industry.Design/methodology/approachA quantitative survey method was implemented, with the data provided by senior managers of 14 universities that went through a merger from the years 2013–2016. The proposed model was tested using partial least squares (PLS) of structural equation modeling (SEM).FindingsThe results indicate that government support, competitive intensity and knowledge creation capability relate positivity to merger effectiveness, and these relationships are mediated by future foresight competence.Originality/valueThe study provides a better understanding of merger effectiveness in the higher education industry by identifying the role of future foresight competence in the application of strategy tripod and its contribution on merger effectiveness. Results indicate that future foresight competence contributes to the merger effectiveness and enables the effective implementation of the strategy tripod dimensions in higher education mergers.

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