scholarly journals Comply with Me: Using Design Manipulations to Affect Human–Robot Interaction in a COVID-19 Officer Robot Use Case

2021 ◽  
Vol 5 (11) ◽  
pp. 71
Author(s):  
Ela Liberman-Pincu ◽  
Amit David ◽  
Vardit Sarne-Fleischmann ◽  
Yael Edan ◽  
Tal Oron-Gilad

This study examines the effect of a COVID-19 Officer Robot (COR) on passersby compliance and the effects of its minor design manipulations on human–robot interaction. A robotic application was developed to ensure participants entering a public building comply with COVID restrictions of a green pass and wearing a face mask. The participants’ attitudes toward the robot and their perception of its authoritativeness were explored with video and questionnaires data. Thematic analysis was used to define unique behaviors related to human–COR interaction. Direct and extended interactions with minor design manipulation of the COR were evaluated in a public scenario setting. The results demonstrate that even minor design manipulations may influence users’ attitudes toward officer robots. The outcomes of this research can support manufacturers in rapidly adjusting their robots to new domains and tasks and guide future designs of authoritative socially assistive robots (SARs).

Sensors ◽  
2020 ◽  
Vol 20 (11) ◽  
pp. 3033
Author(s):  
Soheil Keshmiri ◽  
Masahiro Shiomi ◽  
Hidenobu Sumioka ◽  
Takashi Minato ◽  
Hiroshi Ishiguro

Touch plays a crucial role in humans’ nonverbal social and affective communication. It then comes as no surprise to observe a considerable effort that has been placed on devising methodologies for automated touch classification. For instance, such an ability allows for the use of smart touch sensors in such real-life application domains as socially-assistive robots and embodied telecommunication. In fact, touch classification literature represents an undeniably progressive result. However, these results are limited in two important ways. First, they are mostly based on overall (i.e., average) accuracy of different classifiers. As a result, they fall short in providing an insight on performance of these approaches as per different types of touch. Second, they do not consider the same type of touch with different level of strength (e.g., gentle versus strong touch). This is certainly an important factor that deserves investigating since the intensity of a touch can utterly transform its meaning (e.g., from an affectionate gesture to a sign of punishment). The current study provides a preliminary investigation of these shortcomings by considering the accuracy of a number of classifiers for both, within- (i.e., same type of touch with differing strengths) and between-touch (i.e., different types of touch) classifications. Our results help verify the strength and shortcoming of different machine learning algorithms for touch classification. They also highlight some of the challenges whose solution concepts can pave the path for integration of touch sensors in such application domains as human–robot interaction (HRI).


2019 ◽  
Vol 47 (3) ◽  
pp. 140-148 ◽  
Author(s):  
Dagoberto Cruz-Sandoval ◽  
Jesus Favela

Background: Socially assistive robots (SARs) have the potential to assist nonpharmacological interventions based on verbal communication to support the care of persons with dementia (PwDs). However, establishing verbal communication with a PwD is challenging. Thus, several authors have proposed strategies to converse with PwDs. While these strategies have proved effective at enhancing communication between PwDs and their caregivers, they have not been used or tested in the domain of human-robot interaction. Objectives: This study aimed to assess the effectiveness of incorporating conversational strategies proposed in the literature for caregivers, during PwD-robot interactions. Methods: We conducted a total of 23 group sessions based on music and conversation therapy, where a SAR interacted with 12 PwDs (mean = 80.25 years) diagnosed with mild to moderate-stage dementia. Using a single subject research approach, we designed an AB study to assess the effectiveness of the conversational strategies in the PwD-robot interaction. Our analysis focuses on the direct communication between the PwDs and the robot, and the perceived enjoyment of PwDs. Results: The number of utterances made from a PwD to the robot increased significantly when the conversational strategies were included in the robot. In addition, PwDs engaged in more sustained conversations. Additionally, PwDs enjoyed conversing with the robot Eva, as much as listening to music. These results indicate that the use of these conversational strategies is ­effective at increasing the interaction between PwD and a SAR. Conclusions: PwDs who participated in the study engaged and enjoyed the interaction with the SAR. The results provide evidence of the importance of incorporating appropriate conversational strategies in SARs that support interventions for the care and social stimulation of PwDs.


Author(s):  
Zhe Zhang ◽  
Goldie Nejat

A new novel breed of robots known as socially assistive robots is emerging. These robots are capable of providing assistance to individuals through social and cognitive interaction. The development of socially assistive robots for health care applications can provide measurable improvements in patient safety, quality of care, and operational efficiencies by playing an increasingly important role in patient care in the fast pace of crowded clinics, hospitals and nursing/veterans homes. However, there are a number of research issues that need to be addressed in order to design such robots. In this paper, we address one main challenge in the development of intelligent socially assistive robots: The robot’s ability to identify, understand and react to human intent and human affective states during assistive interaction. In particular, we present a unique non-contact and non-restricting sensory-based approach for identification and categorization of human body language in determining the affective state of a person during natural real-time human-robot interaction. This classification allows the robot to effectively determine its taskdriven behavior during assistive interaction. Preliminary experiments show the potential of integrating the proposed gesture recognition and classification technique into intelligent socially assistive robotic systems for autonomous interactions with people.


2021 ◽  
Author(s):  
Lauren Dwyer

Anxiety has a lifetime prevalence of 31% of Canadians (Katzman et al. 2014). In Canada, psychological services are only covered by provincial health insurance if the psychologist is employed in the public sector; this means long wait times in the public system or expensive private coverage (Canadian Psychological Association). Currently, social robots and Socially Assistive Robots (SAR) are used in the treatment of elderly individuals in nursing homes, as well as children with autism (Feil-Seifer & Matarić, 2011; Tapus et al., 2012). The following MRP is the first step in a long-term project that will contend with the issues faced by individuals with anxiety using a combined communications, social robotics, and mental health approach to develop an anxiety specific socially assistive robot companion. The focus of this MRP is the development of a communication model that includes three core aspects of a social robot companion: Human-Robot Interaction (HRI), anxiety disorders, and technical design. The model I am developing will consist of a series of suggestions for the robot that could be implemented in a long-term study. The model will include suggestions towards the design, communication means, and technical requirements, as well as a model for evaluating the robot from a Human-Robot- Interaction perspective. This will be done through an evaluation of three robots, Sphero’s BB-8 App Enabled Droid, Aldebaran’s Nao, and the Spin Master Zoomer robot. Evaluation measures include modified versions of Shneiderman’s (1992) evaluation of human-factors goals, Feil-Seifer et al.’s (2007) SAR evaluative questions, prompts for the description of both the communication methods and the physical characteristics, and a record of the emotional response of the user when interacting with the robot.


2021 ◽  
Author(s):  
Lauren Dwyer

Anxiety has a lifetime prevalence of 31% of Canadians (Katzman et al. 2014). In Canada, psychological services are only covered by provincial health insurance if the psychologist is employed in the public sector; this means long wait times in the public system or expensive private coverage (Canadian Psychological Association). Currently, social robots and Socially Assistive Robots (SAR) are used in the treatment of elderly individuals in nursing homes, as well as children with autism (Feil-Seifer & Matarić, 2011; Tapus et al., 2012). The following MRP is the first step in a long-term project that will contend with the issues faced by individuals with anxiety using a combined communications, social robotics, and mental health approach to develop an anxiety specific socially assistive robot companion. The focus of this MRP is the development of a communication model that includes three core aspects of a social robot companion: Human-Robot Interaction (HRI), anxiety disorders, and technical design. The model I am developing will consist of a series of suggestions for the robot that could be implemented in a long-term study. The model will include suggestions towards the design, communication means, and technical requirements, as well as a model for evaluating the robot from a Human-Robot- Interaction perspective. This will be done through an evaluation of three robots, Sphero’s BB-8 App Enabled Droid, Aldebaran’s Nao, and the Spin Master Zoomer robot. Evaluation measures include modified versions of Shneiderman’s (1992) evaluation of human-factors goals, Feil-Seifer et al.’s (2007) SAR evaluative questions, prompts for the description of both the communication methods and the physical characteristics, and a record of the emotional response of the user when interacting with the robot.


2011 ◽  
Vol 08 (01) ◽  
pp. 103-126 ◽  
Author(s):  
JEANIE CHAN ◽  
GOLDIE NEJAT ◽  
JINGCONG CHEN

Recently, there has been a growing body of research that supports the effectiveness of using non-pharmacological cognitive and social training interventions to reduce the decline of or improve brain functioning in individuals suffering from cognitive impairments. However, implementing and sustaining such interventions on a long-term basis is difficult as they require considerable resources and people, and can be very time-consuming for healthcare staff. Our research focuses on making these interventions more accessible to healthcare professionals through the aid of robotic assistants. The objective of our work is to develop an intelligent socially assistive robot with abilities to recognize and identify human affective intent to determine its own appropriate emotion-based behavior while engaging in assistive interactions with people. In this paper, we present the design of a novel human-robot interaction (HRI) control architecture that allows the robot to provide social and cognitive stimulation in person-centered cognitive interventions. Namely, the novel control architecture is designed to allow a robot to act as a social motivator by encouraging, congratulating and assisting a person during the course of a cognitively stimulating activity. Preliminary experiments validate the effectiveness of the control architecture in providing assistive interactions during a HRI-based person-directed activity.


2021 ◽  
Vol 12 (1) ◽  
pp. 402-422
Author(s):  
Kheng Lee Koay ◽  
Matt Webster ◽  
Clare Dixon ◽  
Paul Gainer ◽  
Dag Syrdal ◽  
...  

Abstract When studying the use of assistive robots in home environments, and especially how such robots can be personalised to meet the needs of the resident, key concerns are issues related to behaviour verification, behaviour interference and safety. Here, personalisation refers to the teaching of new robot behaviours by both technical and non-technical end users. In this article, we consider the issue of behaviour interference caused by situations where newly taught robot behaviours may affect or be affected by existing behaviours and thus, those behaviours will not or might not ever be executed. We focus in particular on how such situations can be detected and presented to the user. We describe the human–robot behaviour teaching system that we developed as well as the formal behaviour checking methods used. The online use of behaviour checking is demonstrated, based on static analysis of behaviours during the operation of the robot, and evaluated in a user study. We conducted a proof-of-concept human–robot interaction study with an autonomous, multi-purpose robot operating within a smart home environment. Twenty participants individually taught the robot behaviours according to instructions they were given, some of which caused interference with other behaviours. A mechanism for detecting behaviour interference provided feedback to participants and suggestions on how to resolve those conflicts. We assessed the participants’ views on detected interference as reported by the behaviour teaching system. Results indicate that interference warnings given to participants during teaching provoked an understanding of the issue. We did not find a significant influence of participants’ technical background. These results highlight a promising path towards verification and validation of assistive home companion robots that allow end-user personalisation.


Author(s):  
Wendy A. Rogers ◽  
Travis Kadylak ◽  
Megan A. Bayles

Objective We reviewed human–robot interaction (HRI) participatory design (PD) research with older adults. The goal was to identify methods used, determine their value for design of robots with older adults, and provide guidance for best practices. Background Assistive robots may promote aging-in-place and quality of life for older adults. However, the robots must be designed to meet older adults’ specific needs and preferences. PD and other user-centered methods may be used to engage older adults in the robot development process to accommodate their needs and preferences and to assure usability of emergent assistive robots. Method This targeted review of HRI PD studies with older adults draws on a detailed review of 26 articles. Our assessment focused on the HRI methods and their utility for use with older adults who have a range of needs and capabilities. Results Our review highlighted the importance of using mixed methods and including multiple stakeholders throughout the design process. These approaches can encourage mutual learning (to improve design by developers and to increase acceptance by users). We identified key phases used in HRI PD workshops (e.g., initial interview phase, series of focus groups phase, and presentation phase). These approaches can provide inspiration for future efforts. Conclusion HRI PD strategies can support designers in developing assistive robots that meet older adults’ needs, capabilities, and preferences to promote acceptance. More HRI research is needed to understand potential implications for aging-in-place. PD methods provide a promising approach.


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