scholarly journals Experimentation Platforms as Bridges to Urban Sustainability

Smart Cities ◽  
2021 ◽  
Vol 4 (2) ◽  
pp. 569-587
Author(s):  
Sven-Volker Rehm ◽  
Shane McLoughlin ◽  
Giovanni Maccani
Keyword(s):  
Case Studies ◽  
Urban Governance ◽  
Design Research ◽  
Participant Observation ◽  
Innovation Process ◽  
Urban Sustainability ◽  
Urban Ecosystem ◽  
Future Research ◽  
Organizational Models ◽  
Multiple Case

Despite immense efforts to realize diverse visions of the ‘smart city,’ municipalities still face manifold uncertainties of how governance and the tools of governance can best support public and regional value creation for achieving urban sustainability. To this end, Urban Living Labs have become a known enabling mechanism. In this paper, we extend the lab idea and formulate the concept of Urban Experimentation Platform that focuses on developing urban innovation ecosystems for urban sustainability. We use action design research and participant observation across multiple case studies enacting Urban Experimentation Platforms in order to investigate how the tie-in between governance and the local lab’s innovation process unfolds. Our analysis distills three facets that are instrumental in institutionalizing these platforms as resilient organizational models. With the help of the case studies, we illustrate the three facets, concerning issues of urban ecosystem governance, empowering co-creation, and qualifying local innovation. The facets reinforce the roles of digital instruments and digital capabilities for effective urban governance and platform management. We draw some conclusions for future research and formulate policy recommendations for implementing and operating Urban Experimentation Platforms.

Is Co-working Increase Survivability? Study on how Collaborating and Networking Facilitates Open Innovation Process for Startups

2020 ◽  
Vol 7 (2) ◽  
pp. 68-75
Author(s):  
Elissa Dwi Lestari
Keyword(s):  
Open Innovation ◽  
Deep Understanding ◽  
Innovation Process ◽  
Future Research ◽  
Innovation Ecosystem ◽  
Quantitative Studies ◽  
Multiple Case ◽  
Start Ups ◽  
Community Manager

Startups, as they are bounded to their liabilities of newness and smallness, need to collaborate extensively with their external partners through the open innovation process. This study aims to depict Co-working space's pivotal role in building up a working innovation ecosystem that facilitates open innovation for startups. To get a more deep understanding of the phenomena, this study used an exploratory study based on three case studies of Co-working spaces operated in the Jakarta region. The study shows that the open innovation process among startups is not naturally existed, but instead, it is purposefully designed by the role of a community manager who acts as the ecosystem catalyst. The community manager becomes the ecosystem enablers that facilitate the networking process by connecting members. As a result, these activities will help the emerging of mutual connection and collaboration processes among members that empower open innovation among startups members. The multiple-case design makes the study conclusions might be difficult to generalize. Future research, including quantitative studies, will help the conclusions examination and the knowledge enrichment of start-ups' open innovation process. This paper will enrich the knowledge concerning how Co-working spaces member seizing opportunities that lead to the open innovation process.

Could lean and green be the driver to integrate business improvement throughout the organisation?

2018 ◽  
Vol 67 (1) ◽  
pp. 207-219 ◽  
Author(s):  
Lara Chaplin ◽  
Simon T.J. O’Rourke
Keyword(s):  
Case Studies ◽  
Large Scale ◽  
Participant Observation ◽  
Integrated Approach ◽  
Thick Description ◽  
Content Type ◽  
Main Research ◽  
Lean And Green ◽  
Multiple Case ◽  
Multiple Case Studies

Purpose It seems to be the consensus (Zhang et al., 2012; George et al., 2003; Arumugam et al., 2013) that Lean Six Sigma (LSS) has become a beneficial improvement initiative used in a variety of industries. There is a move towards integrating any high-level business improvement methods holistically throughout the whole organisation. Indeed, Hoerl (2014) explored the idea that when using LSS for business improvement, the programme should engage the whole organisation in much the same way as the financial function is present throughout each department. The purpose of this paper is to posit that using the lean and green agenda may be the driver to achieve integration. Design/methodology/approach The research adopted a subjective ontological perspective with the researcher using participant observation as the main research instrument. Denzin and Lincoln (2005) note that it is now common for scholars to argue that the only relevant data are those based upon the personal experience of the researcher; this served as an informing foundation for the approach for the exploration of the topic. Based on multiple case studies, chosen because they operate in different sectors, the paper adopted an extended case method (Burawoy, 1998) to analyse and gather the research. The organisations were chosen because they both were at a similar stage in their continuous improvement (CI) journey. The main reasoning behind the selection of the two different organisations is to reach “Thick Description” (Geertz, 1973, p. 3, 2001). Findings The findings suggest that there are still significant benefits of implementing a large-scale lean agenda in particular when using an LSS methodology. The paper finds that there are also significant gaps in achieving full integration within the organisation and argues that lean and CI are still the remit of the operations manager. The document goes on to argue that if the CI initiative is driven by the corporate social responsibility (CSR) plan, then any lean/lean green implementation will enable the company to drive CI integration with all stakeholders. Research limitations/implications The research has implications for those responsible for the CSR function within the organisation and the operations manager who is charged with implementing any lean/lean and green CI. Practical implications The paper argues that the lean and green agenda can drive integration of any CI activity throughout the organisation and suggests that the way this can be achieved is any CI activity that is included in the wider CSR plan. Social implications This paper contributes to the “lean and green” agenda and offers a solution for the problem of integrating LSS activities throughout the whole organisation by placing CI and LSS within the CSR remit. Originality/value There is little consensus how this holistic integrated approach should be implemented by the company. This research uses multiple case studies to critically examine the application of LSS as an improvement programme within two large UK-based organisations, each company operating in very different industry sectors to identify the benefits of LSS but also the missed “green/societal” opportunities and argues that if any lean and lean and green agenda is to be holistically adopted, then any CI activity should be driven by the CSR department.

Learning in multi-team systems: a qualitative study of learning triggers, readiness to learn and learning processes

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Valerie I. Sessa ◽  
Jessica L. Francavilla ◽  
Manuel London ◽  
Marlee Wanamaker
Keyword(s):  
Case Studies ◽  
Learning Process ◽  
Adaptive Learning ◽  
Quantitative Research ◽  
Participant Observation ◽  
Learning Processes ◽  
Future Research ◽  
Content Type ◽  
First Case ◽  
Readiness To Learn

Purpose Multi-team systems (MTSs) are expected to respond effectively to complex challenges while remaining responsive and adaptable and preserving inter-team linking mechanisms. The leadership team of an MTS is expected to configure and reconfigure component teams to meet the unique needs of each situation and perform. How do they learn to do this? This paper, using a recent MTS learning theory as a basis, aims to begin to understand how MTSs learn and stimulate ideas for future research. Design/methodology/approach The authors use two case studies to address research questions. The first case was a snapshot in time, while the second case occurred over several months. Interviews, documents and participant observation were the data sources. Findings As suggested by theory, findings support the idea that learning triggers, the timing of the triggers and readiness to learn (RtL) affect the type of learning process that emerges. The cases showed examples of adaptive and generative team learning. Strong and clear triggers, occurring during performance episodes, led to adaptive learning. When RtL was high and triggers occurred during hiatus periods, the associated learning process was generative. Originality/value Using an available theoretical model and case studies, the research describes how MTS readiness to learn and triggers for learning affect MTS learning processes and how learning outcomes became codified in the knowledge base or structure of the MTS. This provides a framework for subsequent qualitative and quantitative research.

Warehouse configuration in omni-channel retailing: a multiple case study

2019 ◽  
Vol 50 (5) ◽  
pp. 509-533
Author(s):  
Joakim Hans Kembro ◽  
Andreas Norrman
Keyword(s):  
Case Studies ◽  
Conceptual Models ◽  
Construction Material ◽  
Multiple Case Study ◽  
Consumer Electronics ◽  
Future Research ◽  
Content Type ◽  
Automation Systems ◽  
Multiple Case

Purpose The purpose of this study is to explore warehouse configuration in omni-channel retailing. Design/methodology/approach A multiple case study is conducted with six large omni-channel retailers from three different sectors. Findings The study shows an increase in the number, variation and frequency of flows passing through omni-channel warehouses. Along with an increased variety of stock keeping units (including singles vs multipacks), there is an increase in the complexity of planning and coordination of order fulfillment. Retailers test a mix of different solutions for storage and picking and partly shift focus to advanced sorting operations. The companies already have or plan to invest in substantial automation systems, which emphasize the importance of capturing and using accurate master data. Research limitations/implications The study highlights the need to understand the interrelations and co-development of configuration elements in omni-channel warehousing. The findings also suggest that a successful transformation requires increased collaboration with upstream and downstream partners. Conceptual models are developed to illustrate strategies and development paths in omni-channel warehousing, and suggestions for future research are summarized in a research agenda. A research limitation is the focus on Swedish retailers in three sectors (fashion, consumer electronics and DIY/construction material). Future studies can include additional sectors, extend the geographical scope and explore cross-regional differences. Practical implications As one of the few deeper case studies on omni-channel warehousing, practitioners will find new configurations described and analyzed here. Along with conceptual models, a synthesis of challenges and potential solutions are presented to support retailers’ practical analysis and decision making. Originality/value This is one of the first multiple case studies that go deeper into omni-channel warehouse configuration, which is of increasing importance to both scholars and practitioners in the field.

Examining the impact of abdominal enhancement techniques to assist Chinese-speaking English learners’ phoneme pronunciation

2020 ◽  
pp. 136216882096177
Author(s):  
Michael Yeldham
Keyword(s):  
Case Studies ◽  
English Learners ◽  
Future Research ◽  
Control Group ◽  
Quasi Experimental ◽  
Multiple Case ◽  
Multiple Case Studies ◽  
And Control ◽  
The Impact ◽  
Experimental Group

Instruction in second language (L2) English phoneme pronunciation almost invariably includes a focus on improving the learners’ use of their articulatory organs to pronounce the relevant sounds. However, the pronunciation of many English sounds also relies on effort from the abdominal region, and under-utilization of this region can often contribute to pronunciation difficulties. For Chinese-speaking learners of English, such relevant sounds include the long vowel and diphthong sounds, particularly the phonemes /iː/, /uː/ and /eɪ/, and also the voiced fricative consonants, /z/, /ð/, /v/ and /ʒ/. Consequently, this study examined the impact of teaching adult Chinese-speaking English learners to enhance the use of their abdomen when pronouncing these sounds. The main focus of the research was a quasi-experimental component, where both an experimental and control group were taught the same way in all aspects, with the only point of difference being that the experimental group was taught the abdominal techniques. Longitudinal multiple-case studies of learners from the experimental group were also employed to examine for any post-course maintenance of the phonemes as well as possible reasons for this. Results from the quasi-experimental component showed that it was advantageous to teach learners the abdominal techniques. Also, there were some discernible trends in the learners’ post-course maintenance of the sounds. This article then discusses pedagogical implications of the study, and provides suggestions for future research of the abdominal techniques.

scholarly journals COPING WITH THE DYNAMICS OF URBAN SUSTAINABILITY: POSITIONING URBAN EXPERIMENTATION PLATFORMS AS TOOLS FOR POLICY MAKING

2021 ◽  
Vol XLVI-4/W1-2021 ◽  
pp. 91-96
Author(s):  
S.-V. Rehm ◽  
S. McLoughlin ◽  
G. Maccani
Keyword(s):  
Large Scale ◽  
Urban Governance ◽  
Collective Intelligence ◽  
Urban Sustainability ◽  
Transformation Process ◽  
Organizational Models ◽  
Digital Platforms ◽  
Policy Interventions ◽  
Policy Measures ◽  
Relevant Factors

Abstract. This research considers the creation of resilient organizational models of urban governance to foster urban sustainability. Building on large-scale urban experimentation initiatives, we identify relevant factors in establishing urban experimentation with the help of digital platforms as a means to support such resilient organizational models. Our findings suggest that digital platforms help establish urban experimentation platforms (UXPs) as a core means to innovate towards urban sustainability. UXPs utilize digital platforms to coordinate policy measures and stimulate collective intelligence in order to reach a sustained local socio-technical transformation process. Based on these empirical findings, we use a systems lens to decompose urban experimentation into interconnected sub-systems and then describe some characteristics of their dynamic interaction. Our goal is to develop a System Dynamics model and simulations to support urban public authority decision makers in formulating and implementing policy interventions towards urban sustainability.

The Living Community Challenge for Environmental and Urban Sustainability

2020 ◽  
Vol 22 ◽  
Author(s):  
Larissa Krinos
Keyword(s):  
Case Studies ◽  
Low Income ◽  
Urban Sustainability ◽  
Certification Program ◽  
Certification Programs ◽  
Living Building Challenge ◽  
Green Certification

The Living Community Challenge (LCC) is a green certification program that, unlike most certification programs, is geared toward whole neighborhoods as opposed to singular buildings. Unfortunately, no existing communities have achieved Living Community Challenge certification. Still, there are many neighborhoods utilizing the ideals – known as petals – of the LCC in attempts to become more sustainable. The Living Building Challenge (LBC), the parent certification for the LCC, has seen more success than the LCC and will provide further research on the implications of its criterion. This paper will look at the hypothetical variables of the LCC, the communities trying to achieve these variables, and how elements of it could be used in relation to impoverished communities. Through case studies on groups and individuals attempting LCC and LBC certification, specifically Bend, Oregon and the BLOCK Project, the potential of the research becomes evident. This paper seeks to demonstrate how the LCC could be applied specifically in low-income areas in Gainesville, FL without achieving all the requirements of each petal.

Towards an interdisciplinary knowledge exchange model

2019 ◽  
Vol 2 (1) ◽  
Author(s):  
Santiago DE FRANCISCO ◽  
Diego MAZO
Keyword(s):  
Design Research ◽  
Knowledge Exchange ◽  
Academic Research ◽  
Innovation Process ◽  
The United States ◽  
Design Environment ◽  
Interdisciplinary Knowledge ◽  
One Year ◽  
The University ◽  
Common Situation

Universities and corporates, in Europe and the United States, have come to a win-win relationship to accomplish goals that serve research and industry. However, this is not a common situation in Latin America. Knowledge exchange and the co-creation of new projects by applying academic research to solve company problems does not happen naturally.To bridge this gap, the Design School of Universidad de los Andes, together with Avianca, are exploring new formats to understand the knowledge transfer impact in an open innovation network aiming to create fluid channels between different stakeholders. The primary goal was to help Avianca to strengthen their innovation department by apply design methodologies. First, allowing design students to proposed novel solutions for the traveller experience. Then, engaging Avianca employees to learn the design process. These explorations gave the opportunity to the university to apply design research and academic findings in a professional and commercial environment.After one year of collaboration and ten prototypes tested at the airport, we can say that Avianca’s innovation mindset has evolved by implementing a user-centric perspective in the customer experience touch points, building prototypes and quickly iterate. Furthermore, this partnership helped Avianca’s employees to experience a design environment in which they were actively interacting in the innovation process.

Roles of externalisation activities in the design process

2016 ◽  
Vol 11 (1) ◽  
pp. 34
Author(s):  
Maral Babapour Chafi
Keyword(s):  
Design Process ◽  
Design Research ◽  
Research Literature ◽  
Physical Models ◽  
Future Research ◽  
Knowledge Gaps ◽  
Design Processes ◽  
Digital Modelling

Designers engage in various activities, dealing with different materials and media to externalise and represent their form ideas. This paper presents a review of design research literature regarding externalisation activities in design process: sketching, building physical models and digital modelling. The aim has been to review research on the roles of media and representations in design processes, and highlight knowledge gaps and questions for future research.

Deconstructing Persuasiveness of Online Hotel Review Platforms

2020 ◽  
Vol 25 (2) ◽  
pp. 319-333
Author(s):  
Edina Ajanovic ◽  
Beykan Çizel
Keyword(s):  
Cognitive Processing ◽  
Qualitative Content Analysis ◽  
Participant Observation ◽  
Hotel Management ◽  
Social Psychological ◽  
Structure Characteristics ◽  
Peripheral Cues ◽  
Review Management ◽  
Depth Analysis ◽  
Multiple Case

Considering the significant influence of online hotel reviews on both tourism demand and supply side, these may be considered as a successful persuasive tool. Accordingly, it is necessary to investigate the broader context in which reviews are generated and what are the components that contribute to their effectiveness. The main goal of this study was to analyze the communication occurring on hotel review platforms from a social psychological perspective through understanding structure, characteristics, and functions of attitudes expressed in guests' reviews. In addition, it aims to identify how persuasive cues in review responses should be defined. Following this aim, the authors applied multiple case study design and collected data in several stages through document analysis, participant observation, netnography, and interviews with different stakeholders involved in online review management process. Results of the qualitative content analysis showed that, in order to use the full persuasive potential of review platforms, it is necessary for hotel management to define its presence and visibility on these platforms, to conduct in-depth analysis of structure, characteristics, and functions of attitudes expressed in reviews, and to establish a systematic approach towards use of central and peripheral cues in review responses to induce desired cognitive processing of these messages.

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