scholarly journals Formulating Service-Oriented Strategies for Servitization of Manufacturing Companies

2020 ◽  
Vol 12 (22) ◽  
pp. 9657
Author(s):  
Mar’atus Sholihah ◽  
Tatsuru Maezono ◽  
Yuya Mitake ◽  
Yoshiki Shimomura
Keyword(s):  
Manufacturing Companies ◽  
Strategy Formulation ◽  
Limited Knowledge ◽  
Manufacturing Company ◽  
Service Oriented ◽  
Two Phases ◽  
Strategic Logic

Servitization requires the acquisition and development of service-oriented capabilities. Research has contributed considerably to the investigation of the necessary capabilities for successful servitization and the introduction of numerous service-based capabilities. However, previous studies typically focus on proposing a general set of capabilities or processes for servitization. There is limited knowledge of how a manufacturing company can identify the necessary capabilities and plan the corresponding development actions following its servitization context. Through two phases of a case study, this research proposes a service-oriented strategy formulation method. The method supports the analysis of manufacturing companies’ servitization contexts that lead to appropriate identification of the necessary capabilities for successful servitization. This method further guides the formulation of service-oriented strategies as the strategic logic in how manufacturing companies implement servitization, including the corresponding actions to develop the required capabilities. Finally, the application in a Japanese office machinery manufacturer illustrates the applicability and usability of the proposed method in facilitating the formulation of service-oriented strategies for the servitization of manufacturing companies.

Implementing a Lean Six Sigma standardized toolset in a manufacturing company: a case study

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Nikolaos A. Panayiotou ◽  
Konstantinos E. Stergiou ◽  
Vassilis Chronopoulos
Keyword(s):  
Case Studies ◽  
Six Sigma ◽  
Success Factors ◽  
Manufacturing Sector ◽  
Lean Six Sigma ◽  
Small Scale ◽  
Manufacturing Companies ◽  
Content Type ◽  
Manufacturing Company

PurposeThe first purpose of this paper is the implementation of Lean Six Sigma (LSS) in a manufacturing company operating in South East Europe in order to understand the importance of critical success factors (CSFs) in LSS adoption and to find out the benefits that the company gained. The second purpose is to propose a standardized toolset based on DMAIC phases, for the application of LSS in small scale projects, in order to facilitate LSS adoption by more manufacturing companies.Design/methodology/approachThis case study is based on the interlacement of the Yin's method about case studies and the DMAIC method for the improved deployment of LSS.FindingsThe analysis of this case study shows that the company attained to benefit financially, operationally and organizationally from the implementation of LSS. The already existing mentality of CI inside the company helped the project procedure and the application of changes and improvements fulfilling LSS adoption CSFs.Practical implicationsThe paper constructs a toolset and studies the role of CSFs in order to achieve the desirable benefits in a manufacturing environment, constituting a guide for future LSS initiatives.Originality/valueAs stated by literature reviews, even though there are several papers concerning LSS implementation in the manufacturing sector, there is a need for more case studies papers, such as this one, in order to enrich the literature. In this paper, it is also the first time that a specific toolset for small scale projects is proposed based on to DMAIC which can be implemented in further LSS projects.

scholarly journals An Approach to Assessing Sustainability in the Development of a Manufacturing Company

2020 ◽  
Vol 12 (21) ◽  
pp. 8787
Author(s):  
Justyna Patalas-Maliszewska ◽  
Hanna Łosyk
Keyword(s):  
Sustainable Development ◽  
Enterprise Resource Planning ◽  
Implementation Process ◽  
Resource Planning ◽  
Theory And Practice ◽  
Planning System ◽  
Manufacturing Companies ◽  
Erp System ◽  
Manufacturing Company

In recent years, more reports and articles have been published on the necessity of implementing changes to manufacturing processes in the context of sustainable development (SD). The use of IT systems in manufacturing companies creates the opportunity to support changes implemented in the context of adaptation to the concept of SD. This paper proposes and explores a Sustainable Development Card (SDC) within an enterprise, the use of which will enable knowledge about the enterprise’s development level to be gained in the context of SD through the data and information collected from the information system, namely, the Enterprise Resource Planning system (ERP) implemented within a company. This research uses studies from the literature on the subject and also the case study in order to determine the SDC integrated with the ERP system. The Analytic Hierarchy Process (AHP) method is used, which uses validity indicators to allow a manufacturing company’s development to be evaluated within the context of SD. The results were verified by a real case study of a Polish manufacturing company. It was determined that the proposed approach allows SD to be assessed in a manufacturing company and enables the implementation process of SD strategy to be constantly monitored. This paper contributes to theory and practice at the interface of the development and sustainability of a manufacturing company, whereby assessing sustainability is associated with the development of strategy and information systems that are associated with the development of an organisation. The possibilities of using the results of research, in practice, are demonstrated convincingly.

scholarly journals Maintenance Performance Evaluation and Downtime Analysis of Manufacturing Equipment in a Food Manufacturing Company

2021 ◽  
pp. 100-107
Author(s):  
N. C. Igbokwe ◽  
H. C. Godwin
Keyword(s):  
Performance Evaluation ◽  
Manufacturing Companies ◽  
Industrial Case Study ◽  
Manufacturing Equipment ◽  
Food Manufacturing ◽  
Pareto Analysis ◽  
Manufacturing Company ◽  
Maintenance Policies ◽  
Maintenance Performance

In food manufacturing, maintenance of manufacturing equipment is one of the most important essentials for an efficient manufacturing as this sector continuously face challenges that makes maintenance very critical due to the nature of manufacturing, thus as a result food manufacturing companies must add or modify their maintenance strategies in order to keep production running efficiently. The aim of this study is to carry out a maintenance performance evaluation and downtime analysis in a food manufacturing company and suggest areas for further improvement. In this study, an empirical case study was carried out in order to evaluate the maintenance performance and downtime analysis. Overall equipment effectiveness and Pareto analysis were used to carry out a maintenance performance evaluation and downtime analysis on the manufacturing equipment using three years historical data obtained from the food manufacturing company as an industrial case study.  The study found that the average overall equipment effectiveness is 55.30% which is a low value when compared with Overall Equipment Effectiveness world standards, meaning that the manufacturing organisation is operating in an average condition and there is a required urgent improvement of maintenance policies and strategies, otherwise it will be difficult for the manufacturing organisation to sustain it. Thus it is necessary that in order to improve productivity, the manufacturing organisation under study should look into its manufacturing strategies so that urgent improvement of maintenance policies and strategies can be implemented and adopted.

scholarly journals The Role of Knowledge Acquisition in a Company – Research Results from German and Polish Manufacturing Companies

2017 ◽  
Vol 9 (1) ◽  
pp. 87-98 ◽  
Author(s):  
Justyna Patalas-Maliszewska ◽  
Małgorzata Śliwa
Keyword(s):  
Knowledge Acquisition ◽  
Tacit Knowledge ◽  
Manufacturing Companies ◽  
Research Results ◽  
Manufacturing Company ◽  
A Company ◽  
Cross Border Cooperation ◽  
Development Department

Abstract This article elaborates the authors’ method for tacit knowledge acquisition focused on a research and development department in a manufacturing company. It presents a case study of the use of concepts for tacit knowledge acquisition and is based on a survey and data obtained from 85 Polish and German Manufacturing Companies from the cross-border cooperation region of Lubuskie/Poland – Brandenburg/Germany. This article develops a framework of tacit knowledge acquisition in a manufacturing company and further discusses the research results.

Capacity utilization analysis through time-driven ABC in a small-sized manufacturing company

2019 ◽  
Vol 69 (1) ◽  
pp. 192-216 ◽  
Author(s):  
Hümeyra Adıgüzel ◽  
Marios Floros
Keyword(s):  
Small Firms ◽  
Practical Implication ◽  
Capacity Utilization ◽  
Manufacturing Companies ◽  
Activity Based Costing ◽  
Manufacturing Firm ◽  
Content Type ◽  
Manufacturing Company ◽  
Product Costs

Purpose The purpose of this paper is to provide a case study about the capacity utilization analysis in a small-sized manufacturing company through the application of time-driven activity-based costing (TDABC). After a brief overview of development of the TDABC system, a detailed application of TDABC and capacity utilization analysis in a bakery is given. Design/methodology/approach This paper is based on a case study about the application of TDABC in a small-sized Greek manufacturing firm. In the case study, time equations were developed for the supporting, operating and manufacturing departments and product costs determined based on the model. Capacity utilization analysis made through the application of TDABC system. Findings The study shows that TDABC is more applicable in small-sized manufacturing companies because of their labor-intensive nature. In contrast to previous studies, authors argue that even in small firms simple excel sheets are not enough to capture the complexity of the time equations and business intelligence software and programming coding is required. Research limitations/implications Although the fundamental structure of TDABC is the same for all companies there is no strict form of application. Practical implications The practical implication of this paper is that each firm has unique characteristics that need to be reflected in the application of the TDABC model. Originality/value This paper contributes by providing insights into cost accounting in SMEs. More specifically, this paper contributes to the TDABC literature regarding the application of the system in small and medium sized manufacturing firms.

scholarly journals Exploring the Impact of Organizational Implants of a Manufacturing Company on Service Innovation in the context of big data: A case study of XI’AN SHAANGU POWER

2020 ◽  
Vol 214 ◽  
pp. 01029
Author(s):  
Rong Wang ◽  
Dan Zhu ◽  
Juhong Chen
Keyword(s):  
Big Data ◽  
Positive Impact ◽  
Single Case ◽  
Service Innovation ◽  
Manufacturing Companies ◽  
Manufacturing Company ◽  
Relationship Capital ◽  
The Impact ◽  
Customer Demands

Service innovation has become an important way for manufacturing companies to obtain and maintain their competitive advantages. Organizational implants have been proven to enhance service innovation in manufacturing companies, while the rise of big data offers new opportunities for it. This study aims to explore the impact path from organizational implants of a manufacturing company to service innovation in the context of big data with the application of Single Case Study Method, and XI’AN SHAANGU POWER is selected as research object. The findings are suggested as follows: (1) There are two ways of organizational implants to achieve service innovation for manufactures. One is employee implants, and the other is device implants. (2) Employee implants can create relationship capital, and device implants can generate data resources. (3) Relationship capital has a direct and indirect positive impact on service innovation through professional knowledge acquisition and customer demands mining. (4) Data resources have an indirect positive impact on service innovation through customer demands mining and product technology upgrading.

Inventory control weaknesses – a case study of lubricant manufacturing company

2018 ◽  
Vol 25 (2) ◽  
pp. 436-449 ◽  
Author(s):  
Norazira Abd Karim ◽  
Anuar Nawawi ◽  
Ahmad Saiful Azlin Puteh Salin
Keyword(s):  
Inventory Control ◽  
Standard Operating Procedures ◽  
Manufacturing Companies ◽  
Content Type ◽  
Depth Analysis ◽  
Standard Operating ◽  
Manufacturing Company ◽  
Cycle Count ◽  
Control And Management

Purpose For a manufacturing company, inventory control and management is crucial to ensure smooth production and sustainable sales performance, as well as preventing stockout that will result in customer switch to competitors. This paper aims to examine the effectiveness of cycle count activities, one of the inventory control tools to manage inventory. Beside, this study also wishes to identify any loopholes in practices and procedures in inventory control of companies. Design/methodology/approach One of the lubricant manufacturing companies in Malaysia was selected as a case study and mixed method data collection of document analysis and observation were used. The analysis and examination was conducted by using Committee of Sponsoring Organization of the Treadway Commission Framework 2013 as guidance. Findings This study found that problems in inventory control can be caused by inconsistency of practices due to incomplete or absent standard operating procedures. Furthermore, no segregation of duties and excessive reliance on one person to conduct many tasks will lead to human error and fraud. Research limitations/implications This paper enhances the theoretical understanding on the inventory control and management system applied in the manufacturing organization particularly. However, frequent changes of the management in the organization of the case study make the study difficult to obtain consistent information. Not all standard operating procedures were revised or updated and available for examination. In addition, some of the reports needed for investigation are confidential and requests to observe and scrutinize information from those documents are denied by the company. Thus, more in-depth analysis and verification on the issues of interest were unable to be conducted. Practical implications This study provides an indicator that cycle count activities need to be conducted frequently on a regular basis so that the physical inventory and recording system are accurate. Cycle count activities also must involves various related departments in the company in which regular training is essential to ensure employees are aware and understand their responsibility and accountability on the inventory. Originality/value This study is original as it focuses on the inventory control management of one of the largest lubricant manufacturing in Malaysia, particularly on cycle count activities which is scare in literature. Furthermore, the company allows research access to the documents and operations conducted in the company, which is usually difficult to obtain from many companies.

Improvements in Web Based ERP Software Architecture as Implemented on the Cloud

2017 ◽  
Vol 7 (11) ◽  
pp. 22
Author(s):  
Shruti Makarand Kanade
Keyword(s):  
Health Care ◽  
Information Technology ◽  
Cloud Computing ◽  
Software Architecture ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Web Based ◽  
Manufacturing Company ◽  
Erp Software

 Cloud computing is the buzz word in today’s Information Technology. It can be used in various fields like banking, health care and education. Some of its major advantages that is pay-per-use and scaling, can be profitably implemented in development of Enterprise Resource Planning or ERP. There are various challenges in implementing an ERP on the cloud. In this paper, we discuss some of them like ERP software architecture by considering a case study of a manufacturing company.

scholarly journals Life Cycle Costing: Understanding How It Is Practised and Its Relationship to Life Cycle Management—A Case Study

2020 ◽  
Vol 12 (8) ◽  
pp. 3252 ◽  
Author(s):  
Marianna Lena Kambanou
Keyword(s):  
Life Cycle ◽  
Life Cycle Management ◽  
Life Cycle Costing ◽  
Methodological Choices ◽  
Manufacturing Company

Despite the existence of many life cycle costing (LCC) methods, LCC is not widely adopted and LCC methods are usually further tailored by practitioners. Moreover, little is known about how practising LCC improves life cycle management (LCM) especially if LCM is considered emergent and constantly developing. In a manufacturing company, LCC is prescriptively introduced to improve LCM. In the first part, this study describes how various methodological choices and other aspects of practising LCC were the outcome of contestation and conformity with extant practices and not only the best way to fulfil the LCC’s objective. This contestation can even influence if LCC is adopted. In the second part of the research, the implications of practising LCC on LCM are explored. LCC is found to positively propel LCM in many ways e.g., by spreading the life cycle idea, but may lead to a narrower understanding of the term life cycle resulting in the sustainability focus of LCM being overridden. The article also discusses how the findings can be taken into consideration when researchers develop LCC methods and when industry practises LCC.

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