scholarly journals A Bibliometric Analysis of Service Climate as a Sustainable Competitive Advantage in Hospitality

2021 ◽  
Vol 13 (21) ◽  
pp. 12214
Author(s):  
Hugo Palácios ◽  
Helena de Almeida ◽  
Maria José Sousa
Keyword(s):  
Big Data ◽  
Content Analysis ◽  
Literature Review ◽  
Competitive Advantage ◽  
Industrial Revolution ◽  
Total Sample ◽  
Hospitality Management ◽  
Research Trend ◽  
Service Climate ◽  
Sustainable Competitive Advantage

The purpose of this study is to carry out a systematic literature review and map the service climate in hospitality to discuss the future of the construct as a sustainable competitive advantage. A bibliometric (Bibliometrix) and network (VOSviewer) analysis were conducted in order to review the literature of 63 hospitality service climate articles published between 2005 and 2021, covering 167 authors, 30 journals, 17 countries, and indexed with 241 authors keywords. The “International Journal of Contemporary Hospitality Management” presents the most considerable accumulated growth of the hospitality service climate articles. The content analysis showed a total sample with 3519 customers and 23,068 employees, and all include women and men. The studies were carried out mainly in Asia. The research trend topics revealed that performance is one of the most crucial link factors, and keywords such as service climate, performance, antecedents, and perceptions are closely related. Finally, it is essential to highlight that the new trends are related to technology, industrial revolution 4.0, big data, and HR analytics.

scholarly journals GREEN MARKETING: STRATEGY FOR GAINING SUSTAINABLE COMPETITIVE ADVANTAGE IN INDUSTRY 4.0

2019 ◽  
Vol 9 (2) ◽  
Author(s):  
Ika Purwanti ◽  
Muhammad Dzikri Abadi ◽  
Umar Yeni Suyanto
Keyword(s):  
Competitive Advantage ◽  
Environmental Sustainability ◽  
Industrial Revolution ◽  
Green Marketing ◽  
Environmental Damage ◽  
Business Practices ◽  
Sustainable Competitive Advantage ◽  
Public Concern ◽  
Library Research ◽  
Definition Of

This study would like to explains conceptual green marketing and its role as a source sustainable competitive advantage in industrial revolution 4.0. The environmental issue is a sizzling topic nowadays as almost every country’s government and society has started to be more aware of these issues. Plus, there is currently a phenomenon of industrial revolution 4.0 which demands business practices to be more consumer-oriented. Public concern over environmental damage has made marketers know the needs and value of environmentally friendly marketing, namely green marketing. which is a new strength to create a sustainable competitive advantage. This study is a library research gathering and analyzing information from related references and theories, which have become the basic foundation and sources in analyzing problems in this research. This study seeks to offer Green Marketing ideas as the latest approach in dealing with various business threats. The results show that green marketing able to encourage companies to prepare themselves faster and better, the definition of green marketing has changed over time according to the growing relevance of environmental sustainability. 

scholarly journals INDUSTRI 4.0: TELAAH KLASIFIKASI ASPEK DAN ARAH PERKEMBANGAN RISET

2018 ◽  
Vol 13 (1) ◽  
pp. 17 ◽  
Author(s):  
Hoedi Prasetyo ◽  
Wahyudi Sutopo
Keyword(s):  
Literature Review ◽  
Research Methods ◽  
Industry 4.0 ◽  
Manufacturing Industry ◽  
Industrial Revolution ◽  
Research Direction ◽  
Research Trend ◽  
Future Research ◽  
Upward Trend ◽  
Future Direction

AbstrakIstilah Industri 4.0 lahir dari ide tentang revolusi industri keempat. Keberadaannya menawarkan banyak potensi manfaat. Guna mewujudkan Industri 4.0, diperlukan keterlibatan akademisi dalam bentuk riset. Artikel ini bertujuan untuk menelaah aspek dan arah perkembangan riset terkait Industri 4.0. Pendekatan yang digunakan adalah studi terhadap beragam definisi dan model kerangka Industri 4.0 serta pemetaan dan analisis terhadap sejumlah publikasi. Beberapa publikasi bertema Industri 4.0 dipilah menurut metode penelitian, aspek kajian dan bidang industri. Hasil studi menunjukkan Industri 4.0 memiliki empat belas aspek. Ditinjau dari metode penelitian, sebagian besar riset dilakukan melalui metode deskriptif dan konseptual. Ditinjau dari aspeknya, aspek bisnis dan teknologi menjadi fokus riset para peneliti. Ditinjau dari bidang industri penerapannya, sebagian besar riset dilakukan di bidang manufaktur. Ditinjau dari jumlahnya, riset terkait Industri 4.0 mengalami tren kenaikan yang signifikan. Artikel ini diharapkan dapat memberi gambaran mengenai apa itu Industri 4.0, perkembangan dan potensi riset yang ada di dalamnya. AbstractIndustry 4.0: Study of Aspects Classification and Future Research Direction. The term Industrial 4.0 refers to the idea about fourth industrial revolution. In order to realize Industry 4.0, academic involvement is required in the form of research. This article aims to define the aspects and future direction of research related to Industry 4.0. Literature review of various definition and concept models of Industry 4.0. was conducted to acquire the aspects. Mapping and analysis of several publications were conducted to determine the future direction of research. Publications were sorted according to research methods, aspects and type of industry. The result shows that Industry 4.0 has fourteen aspects. Based on research methods, most of the research is done through descriptive and conceptual methods. Business and technology aspects become the focus of the researchers and most of the research is done in manufacturing industry. Based on quantities, Industrial 4.0 research has experienced a significant upward trend. This article is expected to illustrate the concept, future development and research trend of Industry 4.0.Keywords: Industry 4.0; Literature Review; Research Trend

Achieving sustainable competitive advantage through brand makeover

2019 ◽  
Vol 19 (3) ◽  
pp. 213-234
Author(s):  
Kalim Khan ◽  
Tapish Panwar
Keyword(s):  
Literature Review ◽  
Competitive Advantage ◽  
Extensive Literature ◽  
Sustainable Competitive Advantage ◽  
Marketing Managers ◽  
Extensive Literature Review ◽  
Theoretical Support

Limited theoretical support on establishing a brand as a source of sustainable competitive advantage (SCA) has impaired the idea of strengthening brands for SCA. Acknowledging brands as assets and exploring brand makeover strategies could be helpful for an organisation to create and sustain a competitive advantage. This paper aims at proposing and cementing this view about brands and explores various strategies for brands to enjoy competitive advantage. An extensive literature review has been carried out to build associations between a brand and resulting SCA, and a theoretical classification that can encapsulate all possible brand makeover strategies has been proposed by analysing various facets of brands, known as brand elements. Firms must ensure that brands undergo a makeover regularly in order to sustain this competitive advantage. Brand makeover strategies will help marketing managers to secure and exploit brands as an asset in the long term and in a profitable way.

scholarly journals Real-time Visibility, Operational Insights and Actions with SAP Operational Process Intelligence, powered by HANA

2021 ◽  
Author(s):  
Harsh Jegadeesan
Keyword(s):  
Big Data ◽  
Competitive Advantage ◽  
Real Time ◽  
Sustainable Competitive Advantage ◽  
Business Outcomes ◽  
Operational Process ◽  
The Past ◽  
Business Operations ◽  
Operational Intelligence ◽  
Operational Data

Abstract Over the past decade, business operations in organizations are increasingly generating vast amounts of data. This steep increase in operational data – often known as big data – is a result of organizations capturing data at more fine-granular levels in business operations. Leveraging operational big data to improve business operations can create a sustainable competitive advantage to organizations. In this paper, we argue that operational big data is ”dead data” unless it is contextualized and made actionable for line-of-business users. Moreover, we explain how organizations can use SAP Operational Process Intelligence and the power of HANA to first, contextualize operational big data for real-time operational intelligence, second, provide line-of-business users visibility into business operations and business situations as they evolve and third, propose appropriate actions to respond to these business situations and help them reach business outcomes.

scholarly journals The Concept of Justice in Stakeholder Theory: A Systematic Literature Review

2020 ◽  
Vol 17 (3) ◽  
pp. 429-455
Author(s):  
Victor Pessôa de Melo ◽  
Ítalo Taumaturgo ◽  
Ronaldo De Oliveira Santos Jhunior ◽  
Mariana Torres Uchôa
Keyword(s):  
Literature Review ◽  
Strategic Management ◽  
Competitive Advantage ◽  
Stakeholder Theory ◽  
Systematic Literature Review ◽  
Future Research ◽  
Sustainable Competitive Advantage ◽  
Managerial Decisions ◽  
Two Phases ◽  
Careful Screening

In strategic management, the Stakeholder Theory proclaims that in order to achieve better performance and sustainable competitive advantage, the organization has to treat each of its stakeholders fairly. Hence, the concept of justice becomes relevant in assessing the effectiveness of managerial decisions and is ingrained in the Stakeholder Theory literature. This paper aims to examine how the notion of justice is conceptualized and applied in the Stakeholder Theory literature; and to propose new avenues of research regarding the interconnections between these two subjects. We present a systematic literature review to synthesize the research in the area. A careful screening held in April 2019, resulted in 75 papers published in 35 journals from 1999 to 2019. The results were presented in two phases. First, in the form of a descriptive and bibliometric analysis of the selected papers. Second, by reviewing those papers, we offer a framework of how the notion of justice has been conceptualized and applied in the Stakeholder Theory literature. Finally, we propose an agenda for future research regarding the interconnection between justice and Stakeholder Theory.

The Entrepreneurial Process in Purified Water System of Indonesia Pharmaceutical Industry Toward Green Business Environment and Sustainable Competitive Advantage

2015 ◽  
Vol 21 (4) ◽  
pp. 700-704
Author(s):  
Mts. Arief ◽  
Rano Kartono
Keyword(s):  
Water Treatment ◽  
Pharmaceutical Industry ◽  
Literature Review ◽  
Competitive Advantage ◽  
Conceptual Framework ◽  
Water System ◽  
Business Environment ◽  
Sustainable Competitive Advantage ◽  
Framework Model ◽  
Green Business

The enterprenurial process in purified water system is typical not just how entrepreneurs whose played in water treatment industry viewed as opportunity, creativity, innovation and leadership, but also need to focused on green business environment and most importantly the sustainability in Indonesian pharmaceutical industry. In addition, pharmaceutical industry in Indonesia is one the rapidly growing industries with a market that continues to grow and the largest pharmaceutical market in the ASEAN region. The aim of this paper is to examine the literature review and conceptual framework model to shown that the entrepernurial process in purified water system of Indonesia pharmaceutical industry will lead to green business environment and sustainable competitive advantage.

Family Business and Market Orientation

2011 ◽  
Vol 24 (3) ◽  
pp. 233-251 ◽  
Author(s):  
Miles A. Zachary ◽  
Aaron McKenny ◽  
Jeremy Collin Short ◽  
G. Tyge Payne
Keyword(s):  
Content Analysis ◽  
Strategic Management ◽  
Competitive Advantage ◽  
Market Orientation ◽  
Family Business ◽  
Family Businesses ◽  
Sustainable Competitive Advantage ◽  
Market Information

Market orientation refers to the collection, dissemination, and utilization of market information that promotes a sustainable competitive advantage. Despite the contribution of the market orientation construct to both the strategic management and marketing literatures, little attention has been devoted to exploring how market orientation relates to family businesses and how these relationships might differ from nonfamily businesses. To address this gap and stimulate further research in this area of inquiry, this study develops and validates a market orientation measure using content analysis of CEO letters from the S&P 500 and tests for differences between family businesses and nonfamily businesses.

scholarly journals Bridging Intellectual Capital and SMEs Internationalization through the Lens of Sustainable Competitive Advantage: A Systematic Literature Review

2019 ◽  
Vol 11 (9) ◽  
pp. 2510 ◽  
Author(s):  
Elena-Mădălina Vătămănescu ◽  
Elena-Alexandra Gorgos ◽  
Alexandru Mihai Ghigiu ◽  
Monica Pătruț
Keyword(s):  
Literature Review ◽  
Competitive Advantage ◽  
Systematic Literature Review ◽  
Intellectual Capital ◽  
Mixed Methods Research ◽  
Empirical Studies ◽  
Interdisciplinary Studies ◽  
Sustainable Competitive Advantage ◽  
Integrative Research ◽  
New Research

The aim of the current paper is advance a comprehensive framework meant to bridge three major concepts, namely intellectual capital (IC), the internationalization process of small and medium-sized enterprises (SMEs) and the achievement of sustainable competitive advantage. The paper stresses upon a managerial perspective within the internationalization context, investigating the human, structural and relational capital apposite to managers or entrepreneurs. By directly addressing the relationships among the constructs, the endeavor is complementary to previous systematic reviews on similar topics which tangentially discuss the conceptual triad and thus proposes an integrative research agenda for future interdisciplinary studies straddling the fields of management, business, entrepreneurship and sustainability. In terms of methodology, a systematic literature review was envisaged, by applying a stepwise approach and multifold criteria. Over 100 scientific articles published in peer-reviewed journals were scrutinized and considered in the analysis. The literature review revealed that conceptual papers in the field are scarce despite the variety of their aims and approaches. The quantitative-based empirical studies prevail over the qualitative ones, while mixed methods research designs are scant. In terms of content, the extant studies fall short to advance research and structural models testing and assessing the specific relations among constructs and avail new research avenues focused on the underlying processes of SMEs internationalization by means of intellectual capital harnessing and sustainable competitive advantage achievement.

scholarly journals Three layers of abstraction: a conceptual framework for theorizing digital multi-sided platforms

2021 ◽  
Author(s):  
Martin Poniatowski ◽  
Hedda Lüttenberg ◽  
Daniel Beverungen ◽  
Dennis Kundisch
Keyword(s):  
Information Systems ◽  
Literature Review ◽  
Competitive Advantage ◽  
Conceptual Framework ◽  
Management Information Systems ◽  
Boundary Spanning ◽  
Academic Disciplines ◽  
Sustainable Competitive Advantage ◽  
Management Information ◽  
Point Of Reference

AbstractThe digital economy has brought about multi-sided platforms as superior configurations for value co-creation. However, the academic discourse on platforms is scattered across academic disciplines—including management, information systems, and economics. Based on a systematic literature review of 140 papers from nine disciplines, we inductively develop a framework that provides a conceptual point of reference for conducting boundary-spanning research on digital multi-sided platforms. Systematizing the identified concepts, we introduce three layers of abstraction: conceptualizing platforms as information systems, as systems for actor engagement, or as ecosystems. Our framework conceptualizes digital multi-sided platforms as nested hierarchies of systems that are shaped by, and in interaction with, their environment. This view focuses on designing IT artifacts, governance mechanisms, and strategies for platforms in terms of how they interact with their environment. Practitioners can use our insights to analyze, design, and manage platforms aimed at establishing a sustainable competitive advantage.

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