scholarly journals Impact of Job Design on Employees Psychological Work Reactions (Job Satisfaction &Turnover Intentions, Organizational Commitment & Organizational Citizenship Behavior): Empirical Evidence from the Universities of Khyber Pakhtunkhwa

2021 ◽  
Vol 4 (1) ◽  
pp. 39-53
Author(s):  
ADIL KHAN

This study explores the effect of job design on employees psychological work reactions i.e. (job satisfaction and commitment) on employee’s organizational citizenship behavior (OCB) of public sector universities of Khyber Pakhtunkhwa (KP), Pakistan. The objective of the study was to measure the effect of job characteristics on OCB, satisfaction and commitment and regression analysis predicts that a job characteristic was found as a significant predictor of OCB, job satisfaction and job commitment in public sector employee. Result of the study revealed that job characteristic is a significant predictor of OCB, job commitment and job satisfaction. Recommendation and suggestions are also included in the study.

Author(s):  
Reeta Yadav

Employee’s perception regarding fairness in the organization is termed as organizational justice. The objective of this paper is to study the antecedents and consequences of organizational justice on the basis of earlier relevant studies from the period ranging from 1964 to 2015. Previous research identified employee participation, communication, justice climate as the antecedents and trust, job satisfaction, commitment, turnover intentions, organizational citizenship behavior and performance as the consequences of organizational justice. Finding reveals the gaps existing in the literature and gives suggestions for future research work.


2020 ◽  
Vol 9 (4) ◽  
pp. 1425
Author(s):  
Kadek Nabella Sri Astarini ◽  
I Wayan Mudiartha Utama

Organizational citizenship behavior is an important element in an organization. If employees feel dissatisfied with work situations,, it will lead to higher turnover intentions in the company. This study aims to explain the influence of organizational climate, job satisfaction, and work loyalty on organizational citizenship behavior in Jimbaran Bay Seafood Café (JBS) Kedonganan. The respondents in this study were all 58 employees. The sampling technique uses saturated sampling. The method of data collection is done by the method of open interview and questionnaire. The analysis technique used is multiple linear regression. The results of the analysis show that organizational climate, job satisfaction and work loyalty have a positive and significant effect on organizational citizenship behavior. The results of this study reveal the importance of management in considering how much organizational climate, job satisfaction, and work loyalty in influencing the level of organizational citizenship behavior (OCB) Keywords :  organizational climate, job satisfaction, job loyalty, organizational citizenship behavior


2004 ◽  
Vol 95 (3) ◽  
pp. 803-820 ◽  
Author(s):  
Elizabeth L. Shoenfelt ◽  
Lynne Battista

154 undergraduates role-played a restaurant server experiencing positive, neutral, or negative Job or Life Satisfaction. Positive Satisfaction resulted in ratings of more positive reported mood state, lower expected absenteeism and turnover intentions, and greater expected Organizational Citizenship Behavior than did Neutral Satisfaction and Negative Satisfaction. Life Satisfaction was associated with reported mood states and intentions similarly to Job Satisfaction, except Negative Job Satisfaction was more negatively influential on expectations of quitting than Negative Life Satisfaction. Both Job and Life Satisfaction may be antecedents to affect and its consequences in work settings.


2015 ◽  
Vol 38 (6) ◽  
pp. 627-639 ◽  
Author(s):  
Ishfaq Ahmed ◽  
Muhammad Musarrat Nawaz ◽  
Ghulam Ali ◽  
Talat Islam

Purpose – Riggle et al.’s (2009) research of 20 years literature (1986-2006) is the latest available meta-analysis on perceived organizational support and outcomes. There are seven years since no work has been done to see the changes in the research and its emphasis, which is the main target of this research. This study aimed at five major outcomes: employee engagement, job satisfaction, organizational commitment, organizational citizenship behavior and turnover intentions. Design/methodology/approach – Hundred and twelve studies were included in meta-analysis containing at least one of the outcomes. Riggle et al. included 167 studies in their investigation from 1986 to 2006. This study adds value to the work of Riggle et al. by looking at the studies conducted from January 2007 to April 2014. Findings – Findings of the study revealed that perceived organizational support had a strong positive impact on employee engagement, job satisfaction and organizational commitment, while its impact on organizational citizenship behavior and turnover intentions is moderate. Originality/value – This study adds value by offering meta-analysis of the perceived organizational support and its outcomes for latest available literature (i.e. 2007-2014).


Author(s):  
Puput Tri Tri Komalasari ◽  
Moh. Nasih ◽  
Teguh Prasetio

Public sector organizations, namely governments, are described as “non-productive and inefficient organization”. This negative image of public sector organizations has arisen as a consequence of low public sector organization performance. Public sector performance improvement can be done by manipulating motivational dimensions of public service employee. This research aims to empirically test effect of public service motivation and organizational citizenship behavior (OCB) on organizational performance in the public sector of Indonesia. In addition, this study also focuses on individual factor of motivation, such as job satisfaction and organizational commitment. This paper employed 108 respondents that were sampled using convenient sampling. The result showed that there were positive significant influences of public service motivation and job satisfaction on organizational performance. Unfortunately, this study failed to give a proof that OCB influences organizational performance. Moreover, this study showed that there is differences level of motivational between men and women. On average, women have job satisfaction and public service motivation higher than men. This implies that women more satisfy at work than men, and women more likely to value intrinsic reward than men


2012 ◽  
Vol 6 (2) ◽  
pp. 330-340 ◽  
Author(s):  
Xiaogang Cun

PurposeThe purpose of this paper is to examine the cause‐effect chain between public services motivation (PSM) and consequences variables, which include organizational citizenship behaviour (OCB) and job satisfaction (JS) of employees in the public sector of Guangzhou. Another purpose of the paper is to discuss the structure of behavior under the Chinese public sector's traditional culture, from the perspective of integration of three different mechanisms of behavior (ration, norm and affective).Design/methodology/approachThe paper modified the PSM questionnaire, based on Perry's PSM scale, according to Chinese cultural customs. The data of public service motivation, job satisfaction and organizational citizenship behavior were collected by randomly sampling from the employees in the public sector of Guangzhou. Results were obtained through structural equation modelling for the examination of multiple relationships between PSM and its dimensions, and the consequences; and ANOVA for testing the difference between groups.FindingsIt was found that there are significant differences between groups in the PSM level and correlations exist between PSM, and JS, OCB.Originality/valueThis paper contributes to the literature regarding PSM by examining the relationship between the dimensions of PSM and the consequence variables of OCB and JS against a Chinese cultural background. The paper presents the findings as a model to show the dynamics in these relationships. The integration of three different mechanisms of behavior is novel in the field of human resource management (HRM). The paper not only contributes to the further development of the field, but also implies healthier and more sustainable practices in public HRM.


2020 ◽  
Vol 16 (1) ◽  
Author(s):  
Enong Rostiawati

Abstract: Organizational Citizenship Behavior (OCB) is a variable that can be influenced by job satisfaction. This study aims to determine the effect of job satisfaction variables on Organizational Citizenship Behavior OCB alumni level IV leadership training in Banten Province. This research uses a quantitative approach through survey methods. Data analysis technique used is simple linear regression. The population in this study were 40 respondents and the sample used was 40 respondents. Determination of the sample using total sampling techniques or samples taken from the entire study population. The results of the analysis and interpretation of research data show that the value of the regulatory coefficient of influence on job satisfaction on Organizational Citizenship Behavior (OCB) alumni of leadership training level IV is 0.740 thus it can be concluded that job satisfaction has a direct positive effect on Organizational Citizenship Behavior alumni training, meaning that improvement of satisfaction in IV level leadership training is 0.740. work has an impact on improving Organizational Citizenship Behavior for training alumni, So Organizational Citizenship Behavior for training alumni can be achieved through job satisfaction.Keywords: Job satisfaction, Organizational Citizenship Behavior, Leadership Training Alumni Level IV


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