scholarly journals TOTAL QUALITY MANAGEMENT PADA BALAI LATIHAN PENDIDIKAN TEKNIK GMIM KAATEN TOMOHON DI KOTA TOMOHON

2017 ◽  
Vol 13 (2A) ◽  
pp. 47
Author(s):  
Korompis Meggi Leddy Meylan ◽  
Celcius ., Talumingan ◽  
Leonardus R. Rengkung
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Education And Training ◽  
Team Work ◽  
Technical Training ◽  
Training Data ◽  
Total Quality ◽  
Work Education ◽  
And Training

The aim of this research is to know the application of Total Quality Management at Technical Training Center (BLPT) GMIM KAATEN TOMOHON. The study was conducted from February to April 2017. The data used in this study are primarily qualitative data relating to the measurement of Total Quality Mananagement, consists of Customer Focus data, Obsession with quality, Long-term commitment, Team Work, Education and training. Data collection uses a list of questions to be asked directly to the management and employees and Consumers. The results of the study and discussion on the application of Total Quality Management to the customers and to the leadership and employees of BLPT GMIM Kaaten Tomohon indicate that included in the highly satisfied category are Obsessions on Quality, Long Term Commitment, Teamwork, and for Education and Training. While the included in the category of satisfaction is Focus on Customers.

scholarly journals The Effect Of TQM And Budget Participation On Managerial Performance In Corporate Manufacturing In Industrial Area Makassar

2018 ◽  
Vol 1 (1) ◽  
pp. 70-84
Author(s):  
Muhammad Nasrun
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Research Result ◽  
Industrial Area ◽  
Education And Training ◽  
Total Quality ◽  
Managerial Performance ◽  
System Improvement ◽  
Sustainable System ◽  
And Training

The researce is to analyse TQM and budget participation that impact to managerial performance. The research aimed to analyse the effect of: the total quality management (focusing on the customer, sustainable system improvement, education and training, employees’ involvement and empowerment) and the budget participation on the managerial performance in the manufacturing corporate in Makassar Industrial Area. The research was carried out in the manufacturing corporate in Makassar Industrial Area by taking the company’s General Managers as the respondents. Data were collected through an observation, interview and questionnaire. The data were analysed by using the descriptive analysis, multiple regression analysis, validity test, reability test, hypothesis testing. The research result indicates that the total quality management based on the focus on the customer, sustainable system improvement, education and training, employees’ involvement and empowerment, and budget setting participation have the positive effect on the managerial performance. Focus on the customer represents the most dominant variable influencing the managerial performance.

scholarly journals Manfaat Total Quality Management (TQM) Dalam Meningkatkan Kualitas Pendidikan Di Indonesia

2019 ◽  
Author(s):  
Lisa Nilhuda ◽  
Hade Afriansyah ◽  
Rusdinal
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Continuous System ◽  
Total Quality ◽  
Scientific Approach ◽  
System Improvement ◽  
Quality Controller ◽  
And Training

Total Quality Management (TQM) is an overall method for managing the quality of an organization that covers products, services, performance, processes and human resources. Quality management combines the quality Trilogy, namely quality planning, quality control and quality improvement. TQM is related to the creation of a quality culture so that education providers can provide satisfaction to their customers (third parties such as parents of students) so that they want to include their children in the school while being supported by their organizational structure in doing what they want. In TQM there are main elements that must be known, namely focus on customers, obsession with quality, scientific approach, long-term commitment, teamwork, continuous system improvement, education and training, controlled freedom, unity of purpose, involvement and empowerment of employees . In order for quality education in Indonesia to be of quality, TQM is also needed as a quality controller. Various kinds of benefits that can be obtained from TQM both for institutions and customers. Among the benefits that are felt are: (1). make institutions as leaders / leaders and not followers / followers, (2). help create work teams, (3). making institutions more sensitive to customer needs, (4). making institutions ready and more adaptable to change, (5). relationships between different department staff are easier.

scholarly journals MENAJEMEN MUTU TERPADU

2019 ◽  
Author(s):  
Muhammad Abdan Syukra ◽  
Hade Afriansyah
Keyword(s):  
Quality Management ◽  
Human Resources ◽  
Total Quality Management ◽  
Total Quality ◽  
Institutional Strategy ◽  
Scientific Approach ◽  
Strategy Planning ◽  
And Training

The concept of Total Quality Management (TQM) at MI Wahid Hasyim has the following characteristics: focus on customers both internal and external customers, has a high obsession with quality, uses a scientific approach to decision making and problem solving, has a long-term commitment, requires teamwork (teamwork), improve processes continuously, organize education and training, provide controlled freedom, have unity of purpose, and the involvement and empowerment of human resources. While the implementation of Integrated Quality Improvement Management in Madrasas includes Quality Strategy Planning (vision, mission, goals, long-term institutional strategy, supervision and evaluation), improving process quality (Curriculum and learning process), improving the quality of Human Resources (HR), improving quality environment, improving service quality, improving output quality.Keywords: Quality, Education, Total Quality Management

scholarly journals MENAJEMEN MUTU TERPADU

2019 ◽  
Author(s):  
Muhammad Abdan Syukra ◽  
Hade Afriansyah ◽  
Rusdinal
Keyword(s):  
Quality Management ◽  
Human Resources ◽  
Total Quality Management ◽  
Total Quality ◽  
Institutional Strategy ◽  
Scientific Approach ◽  
Strategy Planning ◽  
And Training

The concept of Total Quality Management (TQM) at MI Wahid Hasyim has the following characteristics: focus on customers both internal and external customers, has a high obsession with quality, uses a scientific approach to decision making and problem solving, has a long-term commitment, requires teamwork (teamwork), improve processes continuously, organize education and training, provide controlled freedom, have unity of purpose, and the involvement and empowerment of human resources. While the implementation of Integrated Quality Improvement Management in Madrasas includes Quality Strategy Planning (vision, mission, goals, long-term institutional strategy, supervision and evaluation), improving process quality (Curriculum and learning process), improving the quality of Human Resources (HR), improving quality environment, improving service quality, improving output quality.Keywords: Quality, Education, Total Quality Management

scholarly journals PENGARUH TOTAL QUALITY MANAGEMENT TERHADAP KINERJA PERUSAHAAN PADA BENGKEL MOBIL PARAMITHA AUTO GRAHA DENPASAR

2021 ◽  
Vol 10 (5) ◽  
pp. 456
Author(s):  
I Made Wirayuda Dinata ◽  
Ni Ketut Purnawati
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Continuous System ◽  
Education And Training ◽  
Employee Empowerment ◽  
Company Performance ◽  
Total Quality ◽  
Repair Shop ◽  
System Improvement ◽  
And Training

Company performance is used as an evaluation material for management to determine the level of the company's operating system so that it is necessary to know the factors that affect company performance, one of which is Total Quality Management (TQM). The purpose of this study was to determine how much influence Total Quality Management has on Company Performance at the Paramitha Auto Graha Denpasar car repair shop. Total Quality Management (TQM) is viewed from 5 indicators, namely focus on customers, teamwork, continuous system improvement, education and training and employee empowerment. This research using associative design and taking 80 employees as saturated sample, analyzed by Multiple Linear Regression. The results show, Total Quality Management which consists of focus on customers, teamwork, continuous system improvement, education and training as well as employee empowerment has a positive and significant effect on company performance at Paramitha Auto Graha Denpasar car repair shop. Keywords: Total Quality Management (TQM), Company Performance

scholarly journals Menajemen Mutu Terpadu

2019 ◽  
Author(s):  
Muhammad Abdan Syukra ◽  
Rusdinal ◽  
Hade Afriansyah
Keyword(s):  
Human Resources ◽  
Total Quality Management ◽  
Total Quality ◽  
Institutional Strategy ◽  
Output Quality ◽  
Scientific Approach ◽  
Strategy Planning ◽  
And Training

The concept of Total Quality Management (TQM) at MI Wahid Hasyim has the following characteristics: focus on customers both internal and external customers, has a high obsession with quality, uses a scientific approach to decision making and problem solving, has a long-term commitment, requires teamwork (teamwork), improve processes continuously, organize education and training, provide controlled freedom, have unity of purpose, and the involvement and empowerment of human resources. While the implementation of Integrated Quality Improvement Management in Madrasas includes Quality Strategy Planning (vision, mission, goals, long-term institutional strategy, supervision and evaluation), improving process quality (Curriculum and learning process), improving the quality of Human Resources (HR), improving quality environment, improving service quality, improving output quality.

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