scholarly journals Improvement of the Corporate Loan Process in the Turkish Banking Sector: A Model

Author(s):  
Semra Birgün ◽  
Sudi Apak

The aim of the present study is to develop a model for the integration of lean thinking into the corporate loan process with a special focus on the utilization of the value stream mapping technique. In line with this aim the study proposes a three-legged model specifically for the corporate loan processes of banks in Turkey as a developing country pursuing to integrate into the global financial world. The three dimensions included in the model are operational dimension, staff dimension and customer experience dimension. The study argues that by applying the proposed model based on the lean six sigma approach, banks can achieve and sustain a high level of improvement that would increase speed, value creation, cost-efficiency, profitability and customer satisfaction and reduce waste, processing time and effort, duplication and prolonging of transactions, redundancies, risks and errors in the whole corporate loan process.

2021 ◽  
Vol 2 (2) ◽  
Author(s):  
Muhammad Kholil ◽  
Adizty Suparno ◽  
Sulaiman Bin H Hasan ◽  
Muhammad Rizki

The Company IM is a manufacturing company that produces two-wheeled automotive spare parts. One of the products currently being supplied to several two-wheeled customers is the disc brake, rear sprocket, and drive sprocket. The opportunity to increase production output adjusted to high customer demand can be done by reducing waste activities. Therefore, an approach with a lean six sigma approach is needed using the integration method of DMAIC (Define, Measure, Analyze, Improve, and Control), VSM (Value Stream Mapping), and VALSAT. This study aims to reduce production waste and reduce cycle time, affecting increasing production output to balance according to customer needs. Waste identification is explained in the Define stage at DMAIC using a big mapping image in Value Stream Mapping. A more in-depth analysis is carried out using the VALSAT tools at the Analyze stage supported by WRM and WAQ questionnaire data. The Analyze stage was then carried out by analyze using the FMEA method. Control is carried out by standardization and outreach to employees. This study aims to identify and reduce the waste in the production area, especially line-cutting disks. Based on the integration results of lean six sigma with the DMAIC, VSM, and VALSAT methods, the efficiency is obtained from 72% to 96%.


Author(s):  
Renu Yadav ◽  
Ashish Shastri ◽  
Mithlesh Rathore

To survive in today’s competitive business world, companies require small lead times, low costs and high customer service levels. As such, companies pay more effort to reduce their manufacturing lead times. Value stream mapping (VSM) technique has been used on a broad scale in big companies such as Toyota and Boeing. This paper considers the implementation of value stream mapping technique in manufacturing helical springs by railway spring manufacturing company. It focuses on product family, current state map improvements and the future state map. The aim is to identify waste in the form of non value added activities & processes and then removing them to improve the performance of the company. Current state map is prepared to describe the existing position and various problem areas.. Future state map is prepared to show the proposed improvement action plans. The achievements of value stream implementation are reduction in lead time, cycle time and inventory level. It was found that even a small company can make significant improvements by adopting VSM technology. It was concluded that if we adopt the VSM technique the company could reduce the manufacturing lead time from 36.86 days to 34.06 days.


Author(s):  
Orlando Roque Da Silva ◽  
Alessandro Marco Rosini ◽  
Arnoldo J H Guevara ◽  
Angelo Palmisano ◽  
Delvio Venanzi

Lean Six Sigma is a management focused on quality and productive performance in operating systems. This article discusses the foundations of this methodology through of two different conceptions of management, Lean Manufacturing and Six Sigma. First of the article explain the DMAIC (define measure, analyze, improve and control) and their respective phases, after the Lean philosophy with the sipoc and value stream mapping techniques. The article aims to show integration of these two conception and their results. The methodology consisted in a theory was based on a literature search an exploratory research which consisted of three case studies in differences companies located in Sorocaba, São Paulo. In this article studies the applying of Lean Six Sigma and its results.


Author(s):  
Siti Hardianti, Neva Satyahadewi, Nurfitri Imro’ah

Pengendalian kualitas dapat dilakukan dengan berbagai cara, diantaranya menggunakan metode Lean Six Sigma. Metode Lean Six Sigma dapat menunjukkan jalannya proses produksi sehingga diketahui pemborosan, kecacatan dan proses terjadinya produksi melalui value stream mapping. Lean Six Sigma dapat diterapkan di bidang industri, satu diantaranya adalah perusahaan CV. XYZ. Perusahaan tersebut memproduksi wajan dengan nomor 10, 11, 12, 13, 14, 15, 16, 18, 20, 22, 24, 26, 28 dan 30. Wajan nomor 18 adalah wajan yang paling diminati konsumen. Tahapan dalam Lean Six Sigma dimulai dari define, measure dan analyze. Jenis kecacatan diklasifikasikan menjadi empat kelas yaitu sangat serius (A), serius (B), cukup serius (C) dan tidak serius (D) dengan jumlah observasi sebanyak 78 hari. Kecacatan terbesar terjadi di kelas cacat sangat serius yaitu sebesar 44,38%. Level sigma merupakan kemungkinan besar kecacatan yang akan terjadi jika memproduksi satu juta produk. Pada penelitian ini, level sigma yang dihasilkan kecacatan sangat serius adalah 3,2, sehingga dengan menggunakan nilai Defect Per Million Oppertunities (DPMO) dapat disimpulkan bahwa dalam satu juta produksi kemungkinan produk cacat sebesar 44.211 buah. Berdasarkan analisis Failure Mode and Effect Analyze (FMEA), diketahui penyebab kecacatan sangat serius dikarenakan material dengan nilai Risk Priority Number (RPN) sebesar 84. Sehingga dengan menggunakan kriteria penilaian RPN diketahui bahwa kecacatan yang disebabkan oleh material tergolong sedang.  Kata Kunci: Demerit, Failure Mode and Effect Analyze. 


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Astha Sharma ◽  
Neeraj Bhanot ◽  
Ajay Gupta ◽  
Rajeev Trehan

PurposeThis study aims to utilize DMAIC methodology along with value stream mapping and other Lean Six Sigma tools in a major automobile light manufacturing industry to reduce defect rates and increase production capacity in their manufacturing line. The study also proposes a modified framework based on lean principles and FlexSim to identify and reduce waste in the selected industry.Design/methodology/approachA Lean Six Sigma modified framework has been deployed with DMAIC to reduce the defect rate and increase the production rate. Various tools like value stream mapping, brainstorming, Pareto charts, 5S, kanban, etc. have been used at different phases of DMAIC targeting wastes and inventory in the production line. Also, a simulation model has been utilized for the automobile light manufacturing industry to improve the machine utilization time with varying batch sizes.FindingsThe results of the study indicated a 53% reduction in defect rates. Thus, there would be an expected improvement in sigma value from 3.78 to 3.89 and a reduction in defects per million opportunities (DPMO) from 11,244 to 8,493. Additionally, simulation model using FlexSim was developed, and the optimum ordering batch size of raw material was obtained. It was also analyzed that idle time for various stations could be reduced by up to 30%.Practical implicationsThe utilized framework helps identify defects for managers to increase production efficiency. The workers, operators and supervisors on the production line also need to be trained regularly for identifying the areas of improvement.Originality/valueThe modified Lean Six Sigma framework used in this study includes FlexSim simulation to make the framework robust, which has not been used with LSS tools in the literature studied. Also, the LSS finds very less application in the manufacturing domain, considering which this study tends to add value in existing literature taking a case of an automobile light manufacturing industry.


2019 ◽  
Vol 6 (2) ◽  
pp. 111-116
Author(s):  
Julian Robecca ◽  
Gio Patria Mulia

Kriteria penting yang menjadi faktor keberhasilan dalam suatu bisnis dan pertimbangan pelanggan dalam memilih produk adalah mutu produk itu sendiri. Metode Lean Six Sigma merupakan metode pendekatan untuk mengidentifikasi dan menghilangkan pemborosan (waste) atau  aktivitas –aktivitas yang tidak bernilai tambah untuk mencapai kinerja enam sigma. Lean merupakan metode pendekatan yang berfokus pada pemborosan. Six sigma berfokus pada peningkatan kualitas melalui siklus DMAIC yaitu Define, measure, analyze, improve dan control.Objek penelitian adalah genteng palentong, penelitian dilakukan di PG. Mulia Jatiwangi. Permasalahan yang terjadi pada perusahaan yaitu jumlah produksi tidak sesuai dengan yang diinginkan. Metode lean six sigma dibagi menjadi 4 tahapan yaitu define, measure, analyze dan improve. Pada tahap define menggunakan CTQ untuk mengindentifikasi faktor yang mempengaruhi kepuasan pelanggan terhadap genteng dan diagram histogram untuk menentukan cacat paling dominan genteng, tahapan measure dilakukan penentuan cacat genteng, perhitungan level six sigma untuk mengukur kegalan dalam produksi genteng, dan pembuatan value stream mapping untuk mengetahui aliran informasi dan fisik dalam pembuatan genteng. Pada tahap analyze mencari akar penyebab terjadinya cacat dan pemborosan pada genteng dengan menggunakan fishbone, tabel identifikasi waste dan sub waste genteng, dan. Pada tahapan improve dilakukan perbaikan untuk masalah yang sudah dijabarkan dengan analisis 5 why untuk memberikan solusi dalam melakukan perbaikan genteng dengan menggunakan 5W+1H. Hasil dari penelitian diketahui bahwa pada produk genteng palentong mempunyai lima jenis cacat yaitu gopel, pecah, keropos,retak, dan gosong. Jenis cacat yang sering terjadi pada periode 2016 yaitu jenis cacat gopel. Faktor penyebab terjadinya kecacatan yaitu manusia dan metode yang mengakibatkan waste transportation dan waste motion pada proses produksi. Usulan diberikan peneliti untuk meminimalisir cacat pada produk dan meminimasi pemborosan dengan meningkatkan kesadaran dari operator untuk melakukan pekerjaan, memberikan pelatihan, dan membuat standar operasional prosedur dalam melakukan pekerjaan.


2020 ◽  
Vol 7 (2) ◽  
pp. 143
Author(s):  
Reni Dwi Astuti ◽  
Lathifurahman Lathifurahman

Hasil observasi di PT. Holcim Indonesia Tbk, pabrik Cilacap, didapati banyaknya pemborosan di bagian pengepakan semen, termasuk banyaknya produk cacat kemasan, sehingga banyak semen tercecer dan harus mengulangi proses pengepakan. Penelitian ini dilakukan untuk mengidentifikasi pemborosan selama proses pengepakan menggunakan  pendekatan lean manufacturing dengan value stream mapping. Sementara tingkat kualitas dianalisis dengan metode six-sigma. Penyebab kecacatan produk dianalisis dengan fish-bone diagram. Failure Mode and Effect Analysis (FMEA) digunakan untuk merancang ususlan perbaikan. Pemborosan yang teridentifikasi meliputi : transportation, motion, waiting, over processing, dan defect. Usulan perbaikan untuk mengurangi pemborosan yaitu dengan penggabungan stasiun penimbangan dan stasiun pemeriksaan, sehingga memberikan estimasi peningkatan  process cycle effisiensi  dari 39,1% menjadi 46,69. Sedangkan upaya untuk mengurangi cacat produk dilakukan dengan perawatan preventif mesin packer.


2021 ◽  
Vol 8 (4) ◽  
pp. 393-405
Author(s):  
Mohan Saini ◽  
Anastasia Efimova ◽  
Felicita Chromjaková

International cargo transportation is majorly dependent on marine transport, which moves 80% of the international cargo. With the increase in vessel size and the same yard area available for container transportation, it is important to study the processes and understand the efficiency of the container operations process. This research paper aims to review the import container transportation process and understand the process cycle efficiency through lean six sigma concepts. The process is evaluated from the operations process perspective and documentation process at one of the ports of India. The research has been designed by conducting an industry expert review on the process of container transportation from vessel berthing to gate out for import containers, utilising lean six sigma principles such as value stream mapping (VSM) and process cycle efficiency. The results have contributed to the existing knowledge in identifying the waste in the container handling process and demonstrated the inefficiency in the system from the perspective of waiting time of containers due to customs examination, scanning, and inter-terminal handling and movement. The process cycle efficiency of 40% is calculated by analysing the detailed time of handling containers from vessel berthing to gate out. A new future value stream mapping is proposed considering the process cycle efficiency. Future studies will focus on studying this process for export containers and benchmarking the results with the top-performing ocean ports globally.


2014 ◽  
Vol 25 (3) ◽  
pp. 334-350 ◽  
Author(s):  
D.T. Matt

Purpose – The purpose of this research is to examine relevant parts of the case of an Italian steel construction company's green field plant design process to identify best practice guidelines for the adaptation and use of value stream mapping (VSM) in the design of lean engineer-to-order (ETO) production systems. Design/methodology/approach – The paper reviews the most relevant literature in the field of VSM and discusses its limitations regarding the application in an ETO environment. Based on the analysis of an industrial case, the original VSM methodology is adapted with a special focus on ETO. Information was collected through multiple site visits and semi-structured interviews with the company's key staff of the project, as well as examination of relevant company documentations. Findings – A set of guidelines was developed on the basis of an industrial case research. In this context, major attention was given to two aspects: the introduction of synchronization points in front of merge-activities in the value stream, and the splitting of customer orders into suitable production orders and equal time increments of work. Research limitations/implications – The findings of this research are limited due to the focused nature of a case study-based research. However, the obtained results encourage assuming its transferability to similar problems. Originality/value – This paper provides an original industrial case study with valuable insights for the adaptation of the VSM methodology to batch-of-one ETO environment.


2020 ◽  
Vol 2 (2) ◽  
pp. 63
Author(s):  
Iis Azelya ◽  
Gesit Thabrani

Purpose - This study was conducted with the intention to find out what is included as non-value added activity that is happened in patient’s flow and how to reduce it using lean six sigma method in outpatient department of regional public hospital of Kerinci M.H A Thalib.Methodology - This research uses lean six sigma method with analysis tools in the form of value stream mapping and fishbone diagrams in order to reduce the activities identified as non value added in the outpatient units of the M. H A Thalib general hospital in Kerinci Regency.Finding - The results of the study showed that the lead time required in the flow of patients in this outpatient unit is 7300.27 seconds with a percentage of Process Cycle Efficiency is only 12.22%, and contributing factors such as databases that are not used effectively, delays in medical personnel, lack of infrastructure, and so on. Keywords: Lean Six Sigma, Value Stream Mapping, Fishbone Diagram, DMAIC, Health Service, Reduce, Non-Value Added Activity


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