scholarly journals Balanced Scorecard for evaluating the performance of supply chains: a bibliometric study

2020 ◽  
Vol 8 (1) ◽  
Author(s):  
Thales Botelho De Sousa ◽  
Isotília Costa Melo ◽  
Pedro Henrique de Oliveira ◽  
Caio Marcelo Lourenço ◽  
Fábio Müller Guerrini ◽  
...  

As supply chain management involves several criteria, its performance evaluation is a challenge for industrial managers. Researchers have proposed several approaches for such evaluations, among them, Balanced Scorecard (BSC) highlights. Academic papers on BSC applications for evaluating supply chain performance has an expressively increased in recent years. Considering that examining published papers on a topic is a way of monitoring the emergence of a new field, this study aims to explore, through bibliometry, papers published in indexed journals (SCOPUS and Web of Science databases). This paper weaves an overview of academic production and study trends on BSC for performance evaluation of supply chains. Findings help researchers and managers to understand the state of the art, to identify gaps and to identify future trends. The results also showed the maturation of studies over the years. The predominance of publications in journals with impact factor (Thomson Reuters) also has been noticed. The development of the theme in emerging countries can be useful for increasing the competitiveness of their companies. In summary, this study is helpful for influencing future studies and publications of researchers interested in performance evaluation of supply chains based on BSC and may orient new researchers so that they directly know which journals to consult and which technical procedures to explore.

Author(s):  
Mohammadali Vosooghidizaji ◽  
◽  
Atour Taghipour ◽  
Béatrice Canel-Depitre

Supply chains consist of several actors from supplier, manufacturer, distributer, wholesaler and retailers connected to each other by financial, material and informational flows. Optimal performance of supply chains requires set of actions that coordinate the members’ decisions [1], [2]. In many cases, members are trying to optimize their own objectives which can lead to asymmetric information by keeping some strategic information private. Although, this information asymmetry is a challenge affecting the coordination of supply chain, but it is achievable if proper set of coordinating mechanism executed. This paper presents a comprehensive literature review of supply chain coordination under asymmetric information and tries to analyze the trend in the context and address the evolution and gaps in existing literature.


2021 ◽  
Vol 13 (19) ◽  
pp. 10566
Author(s):  
Mohammad Nabipour ◽  
M. Ali Ülkü

The emergence of a new pandemic, known as COVID-19, has touched various sections of the supply chain (SC). Since then, numerous studies have been conducted on the issue, but the need for a holistic review study that highlights the gaps and limits of previous research, as well as opportunities and agendas for future studies, is palpable. Through a systematic literature review on blockchain technology (BCT) deployment in supply-chain management (SCM) concerning the COVID-19 pandemic, this research seeks to add to the content of previous studies and to enlighten the path for future studies. Relevant papers were found using a variety of resources (Scopus, Google Scholar, Web of Science, and ProQuest). Seventy-two articles were systematically selected, considering the PRISMA procedure, and were thoroughly analyzed based on BCT, methodologies, industrial sectors, geographical, and sustainability context. According to our findings, there is a significant lack of empirical and quantitative methodologies in the literature. The majority of studies did not take specific industries into account. Furthermore, the articles focusing on the sustainability context are few, particularly regarding social and environmental issues. In addition, most of the reviewed papers did not consider the geographical context. The results indicate that the deployment of BCT in several sectors is not uniform, and this utilization is reliant on their services during the COVID-19 pandemic. Furthermore, the concentration of research on the impacts of the BCT on SCM differs according to the conditions of various countries in terms of the consequences of the COVID-19 pandemic. The findings also show that there is a direct relationship between the deployment of BCT and sustainability factors, such as economic and waste issues, under the circumstances surrounding COVID-19. Finally, this study offers research opportunities and agendas to help academics and other stakeholders to gain a better knowledge of the present literature, recognize aspects that necessitate more exploration, and drive prospective studies.


Author(s):  
Ehap H. Sabri

This chapter explains the best practice in implementing e-business Technologies to achieve business cost reduction and business agility. Many companies started to realize that gaining competitive advantage is no longer feasible by only managing their own organizations; it also requires getting involved in the management of all upstream supply organizations as well as the downstream network. E-business technologies present huge opportunities that are already being tapped by several companies and supply chains. Although the benefits of implementing e-business technologies are clear, enterprises struggle in integrating e-business technologies into supply- chain operations. The author illustrates the strategic and operational impact of e-business technologies on supply chains and explains the performance benefits and challenges firms should expect in implementing these technologies. Also, the author provides the best-practice framework in leveraging e-business applications to support process improvements in order to eliminate nonvalue- added activities and provide real-time visibility and velocity for the supply chain. Finally, this chapter presents the future trends of using e-business in transformation programs.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Guilherme Francisco Frederico ◽  
Jose Arturo Garza-Reyes ◽  
Anil Kumar ◽  
Vikas Kumar

PurposeThe purpose of this paper is to present a theoretical approach based on the balanced scorecard (BSC) with regard to performance measurement – PM in supply chains for the Industry 4.0 era.Design/methodology/approachThis paper combines the literature of PM and specifically the BSC with the literature related to the dimensions of supply chain in the context of Industry 4.0.FindingsDimensions extracted from the literature based on supply chains within the context of Industry 4.0 showed a strong alignment with the four perspectives of the BSC, which make it suitable to be considered as a performance measurement system (PMS) for supply chains in this new context.Research limitations/implicationsFrom theoretical perspective, this study contributes to the limited literature on PM for supply chains in Industry 4.0 era. The study proposes a supply chain 4.0 Scorecard and strongly support researchers to conduct future empirical researches in order to get a deeper understanding about PM in supply chains in the Industry 4.0 era. As limitations, the theoretical framework proposed needs further empirical research in other to validate it and obtain new insights over the investigation conducted and presented into this paper.Practical implicationsPractitioners can use this study as a guide to develop more effective performance measurement systems – PMSs in their organizations.Originality/valueThis research is unique as it addresses a significant knowledge gap related to PM in supply chains in the Industry 4.0 era. It brings a significant contribution in terms of understanding how to measure performance in supply chains in this new era.


Author(s):  
Kazi Arif-Uz-Zaman ◽  
A.M.M. Nazmul Ahsan

Purpose – The purpose of this paper is to present supply chain metrics and to propose a fuzzy-based performance evaluation method for lean supply chain. Design/methodology/approach – To understand the overall performance of cost competitive supply chain the paper investigates the alignment of market strategy and position of the supply chain. Since lean is applicable in many supply chains, the authors propose a set of metrics to evaluate supply chain performance. Moreover, the paper uses a fuzzy model to evaluate the performance of cost competitive supply chains. Fuzzy is an appropriate model method when uncertainty is present. It also allows modelling of a significant number of performance metrics across multiple supply chain elements and processes. Competitive strategy can be achieved by using a different weight calculation for different supply chain situations. Findings – Research provides optimal metrics for lean supply chains. The proposed method can measure the performance of lean supply chains using a fuzzy approach and competitive strategies. Research limitations/implications – The metrics which have been selected to measure the performance of lean supply chains is particularly applicable for high volume, low-price products. Practical implications – By identifying optimal performance metrics and applying performance evaluation methods, managers can predict the overall supply chain performance under lean strategy. By identifying performance for each metric they can also categorize the existing performance and optimise them accordingly. Originality/value – This study provides a performance evaluation method for supply chain managers to assess the effects of lean tools and competitive strategies.


2015 ◽  
Vol 795 ◽  
pp. 47-52
Author(s):  
Mircea Constantin Duică ◽  
Anişoara Duică ◽  
Iwona Grabara

The intensified competition, the frequent change of the clients’ preferences and the globalization of the capital, product, service and information flows have turned the efficient product management into an essential factor for increasing competitiveness in production systems integrated in supply chains. In this context, industrial excellence can be obtained only by an efficient process piloting, using some performance measurement systems that permit a good substantiation of the decisions based on correct and reliable information, taking into account the risks specific to supply chains. The paper includes a review of the literature in the field of performance measurement for supply chains to understand the current practice and contributes to the development of the supply chain performance measurement framework using risk management, the case study method, a statistic quantitative data analysis and modern performance measurement techniques such as: balanced scorecard and supply chain operation reference.


2016 ◽  
Vol 23 (6) ◽  
pp. 1398-1422 ◽  
Author(s):  
Luís Miguel D. F. Ferreira ◽  
Cristóvão Silva ◽  
Susana Garrido Azevedo

Purpose – Companies need to excel in many areas to achieve a competitive advantage. This, together with pressure imposed by regulators and customers regarding sustainability concerns, leads companies to address sustainability in an integrated fashion across all management processes. The purpose of this paper is to suggest a model for the assessment of the environmental performance of a supply chain, based on four perspectives used in the balanced scorecard. Performance indicators are proposed based on the literature, as well as on the ISO 14031 and GRI standards, and were validated by a panel of experts. Design/methodology/approach – Based on a literature review on models for environmental performance management a novel model to assess the environmental performance of the supply chains (Env_BSC_4_SCPM) is proposed. Data collected from the first tier suppliers of an automotive industry case study are used to test the proposed model. Findings – The model developed was tested in a case study company, showing it ability to benchmark the company first tiers suppliers and products. The model is also useful as a decision support tool to define actions to be taken in order to improve the global environment performance of the supply chain. Research limitations/implications – The proposed model was developed to evaluate the environmental performance of supply chains. Nevertheless, the case study only takes account of the first tier suppliers, due to difficulties associated to data collecting for the other elements in the supply chain. Widening the frontiers, the next phase may include the application of this model to second, third and lower tier suppliers, as well as the final customer. Improvements in the model could also include the construction of a composite index to measure the environmental supply chain performance. Practical implications – The paper provides a model that can be used by practitioners to evaluate the environmental performance of their supply chain and to decide on actions to be taken to improve it. Originality/value – As stated by several authors, there has been limited research conducted in the field of environmental evaluation of supply chains. This paper proposes a novel model for the environmental performance of the supply chain and tests it using industrial empirical data.


2014 ◽  
Vol 19 (5/6) ◽  
pp. 592-608 ◽  
Author(s):  
Hella Abidi ◽  
Sander de Leeuw ◽  
Matthias Klumpp

Purpose – This paper aims to identify the state of the art of performance measurement and management in humanitarian supply chains; to categorize performance measurement indicators in the five supply chain phases of Gunasekaran and Kobu (2007) and evaluate them based on the evaluation criteria of Caplice and Sheffi (1995); and to define gaps and challenges in this field and give insights for future research in this domain. Design/methodology/approach – A literature review has been conducted using a structured method based on Denyer and Tranfield (2009) and Rousseau et al. (2008). The state of the art on humanitarian supply chain performance management with a focus on measurement frameworks and indicators and their applications in practice is classified in three categories. The first category is the definition and measurement of success in humanitarian supply chains. The second category is managing performance, which focuses on describing and analyzing the actual practice of managing performance. The third category shows the challenges in performance management that humanitarian supply chain actors deal with. Findings – Findings reveal that performance measurement and management in humanitarian supply chains is still an open area of research, especially compared to the commercial supply chain sector. Furthermore, the research indicates that performance measurement and management in humanitarian supply chains has to be developed in support of the supply chain strategy. Based on the findings of the literature review on performance measurement and management in the commercial and humanitarian field, a first classification of 94 performance measurement indicators in humanitarian supply chains is presented. Furthermore, the paper shows key problems why performance measurement and management systems have not been widely developed and systematically implemented in humanitarian supply chains and are not part of the supply chain strategy. The authors propose performance measurement guidelines that include input and output criteria. They develop a research agenda that focuses on four research questions for designing, deploying and disseminating performance measurement and management in humanitarian supply chains. Practical implications – The result helps the humanitarian supply chain community to conduct further research in this area and to develop performance measurement frameworks and indicators that suit humanitarian supply chains. Originality/value – It is the first systematic approach to categorize research output regarding performance measurement and management in humanitarian supply chains. The paper shows the state of the art in performance measurement and management in humanitarian supply chains and develops a research agenda.


2016 ◽  
Vol 7 (3) ◽  
pp. 103-113 ◽  
Author(s):  
Edmundas Kazimieras Zavadskas ◽  
Jurgita Antuchevičienė ◽  
Oleg Kapliński

For several decades, multi-criteria decision-making (MCDM) methods have been in use to address issues particular to design, organisation and management of constructions. This article reviews the history of MCDM methods since their origins to current times. The academic database Thomson Reuters Web of Science Core Collection was used to overview publications that contain keyword “MCDM” and are included in Web of Science Category “Engineering Civil”. The analysis of publications was made according to their year, state, journals and used MCDM methods.


Author(s):  
Maiia Cherkashyna

This article presents an analysis of financial mechanisms for optimizing the logistics flows of the organization. Emphasis is placed on the fact that adaptive models based on ostentatious smoothing of time series should be used to optimize the logistics flows of the organization as the main tool for short-term forecasting. In the context of this study, the main purpose of the introduction of logistical methods of managing the movement of goods is to obtain the greatest economic effect in the production of goods or services. The paper points out that the process of management and decision-making in the logistics system should be based on a system of appropriate financial indicators that characterize the effectiveness of this system. When forming such a system of indicators in the article it is recommended to calculate the following requirements: relevance, unambiguous integration, accuracy, focus on obtaining information, taking into account the main objectives of logistics. ABC analysis is used as a method to optimize the supply chain in this study. At the same time, special attention in the article is paid to such an aspect as the limited possibilities of standard distribution in ABC analysis, as a result of which the specifics of a specific set may not be reflected. To this end, the paper proposes to build a curve of ABC analysis. The study indicates that the sections of the curve where there is a sharp change in the radius of curvature will indicate the boundaries of groups A, B and C. To measure the effectiveness of supply chain management, the use of a balanced scorecard BSC is proposed. The use of BSC in the context of this article is justified by the fact that this method involves measuring both financial and operational indicators used at all organizational levels of management. The paper finds that the main object of analysis of traffic management in supply chains is its functional cycle. The study of parameters based on functional cycles in this article allows you to determine the dynamics, relationships and solutions, together creating an operating system for managing the movement of goods in supply chains.


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