Unseeing propaganda: How communication scholars learned to love commercial media

2021 ◽  
Author(s):  
Victor Pickard

A new disinformation age is upon us—or so it seems. But much of what appears to be unprecedent-ed is not new at all. Concerns about misinformation’s effects on democracy are as old as media. The many systemic failures abetting Trump’s ascendance—as well as more recent election- and pandem-ic-related conspiracies—were decades in the making. Yet, our degraded information systems es-caped sufficient scrutiny for so long. Why?

Author(s):  
Eoin Woods ◽  
Nick Rozanski

The architect takes a high-profile role in many IT departments today. In fact, it can be quite difficult in some organizations to find a senior member of IT technical staff whose job title does not include the word “architect.” However there is little consensus in the academic community or amongst practitioners as to the responsibilities of the many different types of architect we encounter – or indeed, what they should even be called. In this chapter, the authors propose a simple, widely applicable taxonomy of architects, namely enterprise architects, application architects, and infrastructure architects. The authors define distinguishing characteristics, their responsibilities, the stakeholders with whom they engage, and the tools and techniques they use. The chapter shows how this taxonomy can be applied to most, if not all, practicing architects in the information systems domain, and explains how it helps us understand how such architects work together to help deliver the organization’s business goals.


Author(s):  
Mehdi Khosrow-Pour, D.B.A.

During the past two decades, the business world has witnessed a technological revolution known today as electronic commerce or ecommerce. This revolution has allowed businesses all over the world to conduct business in ways that were unimaginable two decades ago. Through the use of e-commerce technologies, businesses can share and disseminate information electronically and conduct business online so consumers, regardless of their locations, can obtain goods and services from the businesses. Because of the many opportunities e-commerce technologies offer in today’s competitive marketplace, it is essential for organizations to have e-commerce presence and effectively utilize the Internet to expand their businesses. With this Internet presence, ensuring security of their data and sales experiences is of paramount importance. Through the use of effective e-commerce security tools, business can increase their sales,Guy Fitzgerald is professor of information systems at Brunel University and is head of the Department of Information Systems and Computing. Prior to this he was the cable and wireless professor of business information systems at Birkbeck College, University of London, and before that he was at Templeton College, Oxford University. As well as being an academic, he has also worked in the computer industry with companies such as British Telecom, Mitsubishi, and CACI Inc., International. His research concerns the effective management and development of information systems and he has published widely in these areas. He is probably best known for his work in relation to development techniques and methodologies and is the author of a major text in this area entitled Information Systems Development: Methodologies, Techniques and Tools, now in its fourth edition. He is also well known for his research in the areas of strategy, outsourcing, and executive information systems. His most recent research is concerned with the development of flexible information systems to enhance organizational agility. He is founder and co-editor of the Information Systems Journal (ISJ), an international journal from Blackwell Publishing, and he has been a member of many international Program Committees, including the International Conference on Information Systems (ICIS) and the European Conference on Information Systems (ECIS).


Author(s):  
Paulette Alexander ◽  
Carol Gossett

The process of designing a university curriculum in the information systems discipline needs to follow many of the same processes that professional systems analysts use. Of concern are the product, the stakeholders, the drivers, and the methods; indeed, an information systems curriculum is an information system. This chapter presents a case study of one small regional university’s efforts to create an updated information systems curriculum addressing the challenges of curriculum development using the framework of the very systems analysis and design course content that the students are expected to learn. The chapter identifies each component of the information system curriculum and details the processes supporting each development step along the way, from problem identification to system operation and support. This case study presents a cohesive approach to dealing with the many pressures associated with information systems curriculum development and might be instructive for curriculum development in other disciplines as well.


2011 ◽  
pp. 1805-1825
Author(s):  
Mark C. Shaw ◽  
Bernd Carsten Stahl

Despite decades of research, healthcare information systems have been characterised by cost over-runs, poor specifications and lack of user uptake. A new approach is required which provides organisations with a reason to invest in this type of software. W Edwards Deming argues that quality is not an entity but derives from using feedback, iteratively to seek improvement to processes, in order to increase productivity and to make better use of resources. The authors propose that supporting this form of quality assurance (QA) using information systems (IS) has the potential to deliver a return on investment. An object-oriented analysis, where healthcare is viewed as the delivery of interdependent processes to which Deming’s form of QA is applied, results in a class model of data types that has some useful characteristics. It is able to store data about medical and nonmedical events; to save descriptions of procedures and to represent the QA process itself. With software based on the model, organisations will have a memory of previous attempts at making improvements as well as data about feedback from patients and staff to drive future change. A critical research in information systems (CRIS) analysis of this model proposes a number of criticisms deriving from theories about rationality; concepts of technology; politics and hidden agendas, as well as the social consequences of technology. The view that QA is a standardised, ongoing conversation about the important characteristics of a process pre-empts many of these counter arguments. The CRIS critique also highlights the need to ensure that development is in harmony with the needs of the many stakeholders in healthcare IS. These concepts lead to new directions in healthcare IS research. The class model needs to be tested against clinical and non-clinical use-cases for its viability not only as support for QA but also as an electronic patient record. A standard terminology is required for processes and for how objects from the model should be used to represent them. The model predicts that user interfaces will have to collect more detailed data than hitherto. Also use of the software should be tested in controlled trials to demonstrate whether the required improvements in quality not only benefit the patient but also the organisations managing their care.


2022 ◽  
pp. 1001-1020
Author(s):  
Richard J. Goeke ◽  
Kerri Anne Crowne ◽  
Dennis R. Laker

Research into the relationship between education and information systems (IS) success (use, satisfaction, and impact) has produced mixed results. Such results seem counterintuitive, given the many benefits that education brings to the workplace. However, workplace research from Human Resources (HR) has similarly found that education has little direct effect on job performance. Instead, education has indirect effects on job performance through job expertise, which is what drives behavior and job performance. The present research integrated the Delone & McLean IS Success Model with the Job Performance Model, and found similar results: in a survey of 465 professionals working in business analytics (BA), user education level had no direct effect on IS success (BA tool use, satisfaction, and impact). Instead, education level had a positive effect on expertise with the BA tool, which in turn positively affected BA tool use. These results build upon those from HR, and suggest that education has an indirect effect on IS success, rather than a direct effect.


Author(s):  
Mark C. Shaw ◽  
Bernd Carsten Stahl

Despite decades of research, healthcare information systems have been characterised by cost over-runs, poor specifications and lack of user uptake. A new approach is required which provides organisations with a reason to invest in this type of software. W Edwards Deming argues that quality is not an entity but derives from using feedback, iteratively to seek improvement to processes, in order to increase productivity and to make better use of resources. The authors propose that supporting this form of quality assurance (QA) using information systems (IS) has the potential to deliver a return on investment. An object-oriented analysis, where healthcare is viewed as the delivery of interdependent processes to which Deming’s form of QA is applied, results in a class model of data types that has some useful characteristics. It is able to store data about medical and nonmedical events; to save descriptions of procedures and to represent the QA process itself. With software based on the model, organisations will have a memory of previous attempts at making improvements as well as data about feedback from patients and staff to drive future change. A critical research in information systems (CRIS) analysis of this model proposes a number of criticisms deriving from theories about rationality; concepts of technology; politics and hidden agendas, as well as the social consequences of technology. The view that QA is a standardised, ongoing conversation about the important characteristics of a process pre-empts many of these counter arguments. The CRIS critique also highlights the need to ensure that development is in harmony with the needs of the many stakeholders in healthcare IS. These concepts lead to new directions in healthcare IS research. The class model needs to be tested against clinical and non-clinical use-cases for its viability not only as support for QA but also as an electronic patient record. A standard terminology is required for processes and for how objects from the model should be used to represent them. The model predicts that user interfaces will have to collect more detailed data than hitherto. Also use of the software should be tested in controlled trials to demonstrate whether the required improvements in quality not only benefit the patient but also the organisations managing their care.


Author(s):  
Evan W. Duggan ◽  
Richard Gibson

The growing attendance at seminars and conferences dedicated to quality programs attests to the increasing recognition of the continued importance of quality. Unfortunately, in many organizations, this intensified quality focus has not been effectively applied to information systems — a surprising outcome given the many demonstrations of a direct relationship between information systems delivery process and information systems quality and success. In this chapter, we analyze process-centered contributions and solutions to the increasing challenges of producing high-quality systems. We provide a balanced overview of evidence that has emerged from practical, real-world experiences and empirical research studies, an overview that incorporates the positions of both proponents and opponents of process-centricity. We then provide an assessment of the contexts in which software process improvements and quality- enhancing initiatives can thrive.


2020 ◽  
Vol 56 (4) ◽  
pp. 704-713
Author(s):  
David Rowe

The Covid-19 global pandemic posed a particularly acute problem for sport. Although there was massive sectoral disruption in areas like higher education, music, and tourism, sport is unusually dependent on commercial media-financed, impossible-to-repeat live events performed before large co-present crowds that form a key part of the spectacle for the many times larger, distant audiences using an expanding range of screens. Covid-19 exposed the inner workings of sport as a machine that could be disabled by its own global interdependency. The compulsive generation of inequalities of class, ‘race’/ethnicity, gender, sexuality, age, ability, space, and so on resulting from the advanced commoditisation and consequent hierarchisation of contemporary global sport, created the structural imbalance and vulnerability that Covid-19 has mercilessly punished. This article applies a sociological analysis to sport before, during and after the pandemic, arguing that an emphasis on the relationships between human rights and cultural citizenship is required to improve the social institution of sport. It argues that if sociology does not play a key role in reforming sport after Covid-19, then it will have lost the moral compass that first guided the discipline in early modernity when the institution of sport emerged.


2003 ◽  
Vol 31 (1) ◽  
pp. 25-42 ◽  
Author(s):  
Evelyn J S Hovenga

A number of terminologies exist that represent concepts of relevance to nurses, although none of these is in use by Australian nurses. Without consensus, nursing language and definitions incorporated in clinical information systems now being implemented will continue to vary considerably. The result will be an inability to compare nursing practice, or to aggregate data for research purposes, or to collect national statistical data to demonstrate the significance of nurses' contributions to health care. This article provides an international historical overview of nursing terminology developments relative to what is happening in Australia, brief reviews of the many available nursing terminologies, an update of this work relative to activities being undertaken towards the development and adoption of standards, and a discussion about desirable future research and development activities.


2015 ◽  
Vol 1 (1) ◽  
pp. 4 ◽  
Author(s):  
Batya Friedman ◽  
David G. Hendry ◽  
Alina Huldtgren ◽  
Catholijn Jonker ◽  
Jeroen Van den Hoven ◽  
...  

<div class="page" title="Page 1"><div class="layoutArea"><div class="column"><p><span>In the 2010’s it is widely recognized by computer and information scientists, social scientists, designers, and philosophers of technology that the design of information systems is not value neutral [5-8,11]. Rather, such systems are value laden in part because societal values are major factors in shaping systems, and at the same time the design of the technology reinforces, restructures or uproots societal value structures. Of the many theories and methods to design for this phenomenon one continues to gain traction for its systematic and overarching consideration of values in the design process: Value Sensitive Design (VSD) [5-7]. The aim of this multidisciplinary workshop is to bring together scholars and practitioners interested in ways values can be made to bear upon design and to help continue to build a community by sharing experiences, insights, and criticism. </span></p></div></div></div>


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