scholarly journals Application of Structural Equation Modeling (SEM) in Estimating the Contributing Factors to Satisfaction of TASKA Services in East Coast Malaysia

2020 ◽  
Vol 10 (1) ◽  
pp. 69-77
Author(s):  
Azrul Fazwan Kharuddin ◽  
Norazura Azid ◽  
Zaida Mustafa ◽  
Ku Faridah Ku Ibrahim ◽  
Darvinatasya Kharuddin
Keyword(s):  
Structural Equation Modeling ◽  
Structural Equation ◽  
East Coast ◽  
Strong Association ◽  
Assessment Tools ◽  
Equation Modeling ◽  
Quality Of Services ◽  
Contributing Factors ◽  
Measurement Models

This research shows the application of the Structured Equation Modeling (SEM) to obtain the best model for studying the relationship between the more efficient and accurate against the findings and the interpretation of the variables. The objectives of the study are to assess the reliability of the developed instrument and to test construct validity of the research instruments in estimating the contributing factors to TASKA service satisfaction. The proportionate stratified random sampling method was used to select a total of 61 TASKAs from three states on the east coast of Malaysia consisting of 273 parents and guardians which are currently using the TASKA services. Validity and reliability of the measurement model in the analysis using Structural Equation Modeling (SEM) method. Measurement models were data-based and fit based on the fit index (CMF) χ2 = 3230.541, with degrees of freedom (df) = 902, CMIN / df = 3.582 (≤5.0), CFI & TLI (≤0.9), and RMSEA = 0.070 (≤0.1). Based on the results obtained, all indices meet standardized metric and assessment tools have proven to be a good instrument. The results show that there are 5 factors that influence parents' satisfaction with the quality of services offered by TASKA. Analysis found that the combination of manage, grow, fees, activity and cost constitutes a strong association to estimate a complete structured equation model while supported by demographic factors such as education level, occupation, location, distance, agency, status and age of children to strengthen the TASKA selection factor. Research shows that this TASKA service model can assist as a guide in improving the existing quality for future improvement. Furthermore, it can be used as a module in providing the best quality of services to the satisfaction of parents and guardians.

scholarly journals Investigating the Antecedents of Green Society Satisfaction (GSS): Collaborative Good Government Practices (CGGP) as Mediating Variable An Empirical Study in Pontianak City

2020 ◽  
pp. 17-35
Author(s):  
Kardison Lumban Batu ◽  
Ade M. Yuardani
Keyword(s):  
Structural Equation Modeling ◽  
Empirical Study ◽  
Community Service ◽  
Structural Equation ◽  
Sampling Technique ◽  
Equation Modeling ◽  
Quality Of Services ◽  
Good Government ◽  
Research Findings

In streamlining and making services efficiently to the community the local government is demanded to be able to make service innovations that support the improvement of the quality of services to the community. Service quality relates to products, services, people, processes and the environment that can meet the needs of those who receive these services. The aim of current research is investigating the antecedents of Green Society Satisfaction (GSS) mediated by Collaborative Good Government Practices. Structural Equation Modeling with AMOS is deployed to analyze the data. Data collecting method is survey with distributing questionnaires. A large number of sample is required, where the society in pontianak as the population. Some criterions are designed in order to obtain wanted samples. Purposed sampling is used with non-purposive sampling technique. Cronbach’s Alpha values, Regression Weights, Absolute, Incremental, Parsimony Fit Measurements, and Variables, Standardized Loading, α, Error, CR and EVA are within rule of thumbs. The research findings demonstrated that all proposed hypotheses are accepted. Reliability Advantages, Responsiveness Advantages, Assurance Capability, Empathy and Tangibles respectively show the positive significant as the antecedent of Green Society Satisfaction mediated by Collaborative Good Government Practices. This is to claim that government offices have deeply taken into consideration that good government practices is a must in delivering and offering services. Keywords: Reliability Advantages, Responsiveness Advantages, Assurance Capability, Empathy, Tangibles, Collaborative Good Government Practices, Green Society Satisfaction

scholarly journals Assessment the Quality of Services in Health Tourism using structural equation modeling (SEM) and confirmatory factor analysis (CFA): a case study in Mashhad, Iran

2020 ◽  
Author(s):  
Farhad Hemmati ◽  
Ghahraman Mahmoudi ◽  
Fatemeh Dabbaghi
Keyword(s):  
Factor Analysis ◽  
Structural Equation Modeling ◽  
Confirmatory Factor Analysis ◽  
Structural Equation ◽  
Equation Modeling ◽  
Quality Of Services ◽  
Health Tourism ◽  
Confirmatory Factor ◽  
Comprehensive Development

Abstract Background: It is essential to improve the quality of services to satisfy health tourists. Thus, the present study was conducted to determine the relationship between quality of health services and tourism in Mashhad.Methods: In this descriptive study, there were 120 subjects from the first population and 384 from the second. They completed a standard questionnaire with items related to demographic characteristics and tourism facilities in the five districts (north, south, east, west, and center) of Mashhad from 2017 to 2018. Data was analyzed using confirmatory factor analysis (CFA) and structural equation modeling (SEM). Spss21 and LISREL8.50 were used as the software. Results: t-test results showed that the factor loadings were more than 1.96, so there was a correlation between the quality of services provided and health tourism in Mashhad. Conclusion: According to the results, the importance of health tourism is so high that efforts for its development it in the region will lead to an all-comprehensive development. Hence, it is suggested that by strengthening the quality of services health tourism be improved in Mashhad.

scholarly journals MODEL PENlNGKATAN KlNERJA MELALUl BUDAYA ORGANlSASl, TEKNOLOGl lNFORMASl DAN KOMlTMEN ORGANlSASl PADA DOSEN lNTERNATlONAL WOMEN UNIVERSITY

2021 ◽  
Vol 15 (1) ◽  
pp. 57-66
Author(s):  
Dadang Munandar
Keyword(s):  
Information Technology ◽  
Organizational Culture ◽  
Structural Equation Modeling ◽  
Organizational Commitment ◽  
Random Sampling ◽  
Structural Equation ◽  
Equation Modeling ◽  
University Lecturers ◽  
International Women

Abstrak - Pendidikan digunakan sebagai tolok ukur untuk menilai kualitas sumber daya manusia sekaligus penentu kualitas bangsa. Kualitas generasi  unggul dan mampu bersaing akan lahir dari proses Pendidikan. Budaya organisasi dan teknologi informasi yang dibarengi dengan komitmen organisasi dosen merupakan model pemetaan perguruan tinggi untuk menghasilkan kinerja optimal. Menyadari akan pentingnya model tersebut, maka permasalahan belum tercapainya kinerja dosen, merupakan permasalahan yang harus diselesaikan melalui model pemetaan peningkatan kinerja. Metode yang digunakan adaIah metode deskriptif dengan pendekatan kuantitatif. PopuIasi penelitian ini adalah seluruh Dosen International women University, melalui teknik sampIing proporsional random sampling dan rumus slovin, maka diperoleh sampel sebesar 88 dosen. Pengumpulan data dilakukan melalui kuesioner dan wawancara, selanjutnya analisis menggunakan structural equation modeling (SEM).  Hasil penelitian menunjukkan bahwa Kinerja Dosen International Women University dipengaruhi secara simultan maupun parsial oleh Budaya Organisasi, TeknoIogi Informasi, dan Komitmen organisasional. Dari ketiga variable, komitmen organisasional memberikan kontribusi tertinggi, sedangkan kontribusi terendah ditentukan oleh teknologi informasi. Abstract - Education is used as a measurement to assess the quality of human resources as well as a determinant the quality of the nation. The quality of a excellent generation and able to compete will be exist from the education process. Organizational culture and information technology followed by lecturers' organizational commitment is a model for higher education mapping to produce optimal performance. Realizing the importance of this model, the problem of not achieving lecturer performance is a problem that must be solved through a performance improvement mapping model. The method used is a descriptive method with a quantitative approach. The population of this research is all Lecturers of International Women's University, using the technique of proportional random sampling and Slovin formula, a sample of 88 lecturers was obtained. Data was collected through questionnaires and interviews, then analysis using structural equation modeling (SEM). The results show that the performance of International Women University Lecturers is influenced simultaneously or partially by Organizational Culture, Information Technology, and Organizational Commitment. From the three variables, organizational commitment shows the highest contribution, while the lowest contribution is determined by information technology.

scholarly journals Workplace Violence Against Chinese Frontline Clinicians During the COVID-19 Pandemic and Its Associations With Demographic and Clinical Characteristics and Quality of Life: A Structural Equation Modeling Investigation

2021 ◽  
Vol 12 ◽  
Author(s):  
Yuan Yang ◽  
Yue Li ◽  
Ying An ◽  
Yan-Jie Zhao ◽  
Ling Zhang ◽  
...  
Keyword(s):  
Quality Of Life ◽  
Structural Equation Modeling ◽  
Workplace Violence ◽  
Structural Equation ◽  
Emotional Disturbances ◽  
World Health ◽  
Equation Modeling ◽  
Life Questionnaire ◽  
World Health Organization Quality

Background: Workplace violence is a major concern for clinicians worldwide. There has been little data on the epidemiology of workplace violence against frontline clinicians during the COVID-19 pandemic. This study examined the pattern of workplace violence and its association with quality of life (QOL) against frontline clinicians during the outbreak of COVID-19 pandemic in China.Methods: A cross-sectional online study was conducted in China between March 15 and March 20, 2020. Frontline clinicians' experience with workplace violence was measured with six standardized questions derived from the Workplace Violence Scale, while anxiety, depressive, and insomnia symptoms, and QOL were measured using the General Anxiety Disorder Questionnaire, the Patient Health Questionnaire, the Insomnia Severity Index, and the World Health Organization Quality of Life Questionnaire, respectively. Univariate analyses, multivariable logistic regression analyses, and structural equation modeling (SEM) were conducted.Results: A total of 15,531 clinicians completed the assessment; 2,878 (18.5, 95% CI = 17.92–19.14%) reported workplace violence during the outbreak of the COVID-19 pandemic (verbal violence: 16.1%; physical violence: 6.9%). According to multivariable models, key correlates of workplace violence were male gender, longer work experience, higher education level, smoking, working in the psychiatry or emergency department, working in tertiary hospitals, being involved in direct care of infected patients, having infected family/ friends/ colleagues, and frequently using social communication programs. Clinicians working in inpatient departments were less likely to report workplace violence compared to those working in outpatient departments. SEM analysis revealed that both violence and emotional disturbances (anxiety, depression, and insomnia) directly affected QOL (standardized direct effect = −0.031, and −0.566, respectively, P < 0.05), while emotional disturbances partly mediated the association between work violence and QOL (standardized indirect effect = −0.184, P < 0.05).Conclusion: Frontline clinicians were vulnerable to workplace violence during the COVID-19 pandemic. Due to the negative impact of workplace violence on quality of care and clinicians' QOL, health authorities and policymakers should take effective measures to reduce workplace violence against clinicians.

scholarly journals Disparities in the quality of and access to services in children with autism spectrum disorders: a structural equation modeling

2021 ◽  
Vol 79 (1) ◽  
Author(s):  
Mohammad Asghari Jafarabadi ◽  
Kamal Gholipour ◽  
Hassan Shahrokhi ◽  
Ayyoub Malek ◽  
Akbar Ghiasi ◽  
...  
Keyword(s):  
Structural Equation ◽  
Autism Spectrum ◽  
Socioeconomic Disparities ◽  
Equation Modeling ◽  
Quality Of Services ◽  
Access To Services ◽  
North West ◽  
The North ◽  
Children With Asd

Abstract Background Socioeconomic disparities in health and healthcare are global issues that affect both adults as well as children. Children with exceptional healthcare needs, especially those with developmental impairments, including Autism Spectrum Disorders (ASD), encounter major disparities in access to and quality of health services. However, disparities in the population of children are rarely studied. The main aim of this paper is to study the socioeconomic disparities in children with ASD by examining the association between their Social Determinants of Health (SDH) status and access to and the quality of services. Methods This is a cross-sectional study on 202 children with ASD conducted in 2019 in two provinces including Ardabil and East-Azerbaijan, in the North-West of Iran. A structured, valid questionnaire was used to collect data on demographic, SDH status, quality of services, and access to services in a population of children with ASD aged 2–16-year-old. Around 77% participants were male and the mean age of children was 2 years and 6 months. Structural Equation Modeling (SEM) were used to assess the relationship. Results Based on the results of this study, the overall mean scores of the quality of services, access to services, and SDH status were 61.23 (30.01), 65.91 (21.89), and 29.50 (22.32) out of 100, respectively. All the associations between the quality and access dimensions and quality (B: 0.464–0.704) and access (B: 0.265–0.726) scales were statistically significant (P < 0.001). By adjusting to covariates, the access was also significantly related to service quality (P = 0.004). Finally, the associations between SDH score with service quality (P = 0.039) and access (P < 0.001) were positively significant. Conclusions There are socioeconomic disparities in the quality of and access to services among children with ASD, who use ASD services, in the North-West of Iran. We recommend health/medical centers, where children are diagnosed with ASD, conducting SDH screening and providing families of low-SDH status with specific information about the quality of and access to services for children with ASD. Additionally, medical universities must have a plan to routinely monitor the quality of and access to services provided for the children with low SDH.

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