scholarly journals BENCHMARKING METHODOLOGY IN A TRANSPORT SECTOR

Transport ◽  
2004 ◽  
Vol 19 (6) ◽  
pp. 269-275 ◽  
Author(s):  
Margarita Išoraite

The article analyses the following issues: 1) Definitions of benchmarking. Benchmarking as a management tool that has long been succefully used both in the private and public sectors to improve the efficiency and effectiveness of products and processes; 2) Benefits of transport benchmarking. Benchmarking can help transport enterprise to: locate its strengths, pinpoint weaknesses, measure its performance against its competitors, discover what it is possible to achieve; 3) Different types of benchmarking. Different types of benchmarking processes can be distinguished into performance benchmarking, process benchmarking, strategic benchmarking, competitor benchmarking, functional benchmarking, generic benchmarking; 4) Transport benchmarking methodology. The basic transport benchmarking principles ‐ planning, analysis, integration, action and recycle are equally valid for transport policy benchmarking; 5) Key performance indicators in a transport sector.

Author(s):  
W. Rudnytskyy ◽  
S. Svirko ◽  
A. Dykyi ◽  
O. Dyka ◽  
T. Trosteniuk

Abstract. The purpose of the article is to study the theoretical issues of determining the effectiveness of state higher educational institutions of Ukraine and the development of theoretical and methodological principles, as well as general methodological approaches to its evaluation. To implement it, the authors formed and proposed a supplement to the thesaurus of management of the concept of «key performance indicators» (Key Efficacy Indicators, KEI), which, in the context of the object of study, is proposed to understand a set of numerical indicators of public higher education. nature, which are the central element of the system of evaluation of its activities in terms of its effectiveness and efficiency in order to achieve certain goals of the state institution of higher education. In order to form a stable basis of the evaluation methodology, a classification of key performance indicators was formed according to 16 features, according to which the corresponding groups were identified and their characteristics were given. The outline of the methodology is based on the basic classification features of key performance indicators, in particular by: types (efficiency and effectiveness), degree of importance (major and minor) and areas of coverage (educational, research, financial, contingent, infrastructure, socio-ethical); it provides for the final definition of an integrated key performance indicator through the sum of complex indicators of efficiency and effectiveness or the sum of complex indicators of educational, research, financial, socio-ethical spheres, as well as areas of contingent and infrastructure. The final formation of the methodology for assessing the effectiveness of state institutions of higher education will optimally and deeply assess the activities of these entities, which will contribute to the actual implementation of all management functions in time and space to fulfill their mission, objectives and development goals. Keywords: key performance indicators, key еfficacy indicators, effectiveness, efficiency, public higher education institutions. JEL Classification M41, I23 Formulas: 11; fig.: 0; tabl.: 1; bibl.: 25.  


2020 ◽  
Vol 24 ◽  
Author(s):  
Hassan Ali

In Pakistan, the conventional banks start their functions after the independence of Pakistan and followed by the introduction of the Islamic banking’s. In this study, four Conventional and four Islamic banks were selected. The different types of ratios will be used to check the performance of banking sector these ratios are profitability, liquidity, investment and solvency ratios. The different types of ratios were used to check the performance of banking sector and to evaluate the trends of Islamic and commercial banks. The objectives of our study were to evaluate the trend of performance of conventional and Islamic banks and analyses the key performance indicators of the banking systems. The SPSS version 20 was used and the t-test was applied to the data. The findings revealed that the conventional banks were more efficient than the Islamic banks.


2016 ◽  
Vol 15 (2) ◽  
Author(s):  
Indah Kurniyati ◽  
Risya Zeline ◽  
Sri Yohana Simanjuntak ◽  
Yuniaristanto

<em><span>Global business competition greatly increased sharply in Indonesia, including in the food market. To succeed and grow in the competition, an organization should use measurement and management systems derived from the strategies and capabilities of the company. CV. Eka Sari is a company engaged in the field of catering, where business activity in CV. Eka Sari is more focused on providing the bread and cakes. The continued development of the catering business, demanding CV. Eka Sari to improve in every aspects of company performance, so that the company can remain competitive with other companies. Therefore, CV. Eka Sari is in need of performance measurement that aims to evaluate and plan its performance in order to achieve organizational goals. Performance measurement methods used by the company is Integrated Performance Measurement System (IPMS), which is a method that measures the performance of an integrated and based on the wishes of stakeholders. Objectives are determined to meet the wishes of stakeholders, so that will be determined key performance indicators. From the results of the identification, obtained 22 key performance indicators. To determine the performance criteria that need more attention then be weighted. Weighting is done using Hierachy Analytical Process (AHP). Weighting results generated from that aspect that must be considered are aspects of the process, then the performance criteria that must be considered, namely improving the efficiency and effectiveness of production, and Key Performance Indicators to be very aware of is the number of defective products.</span></em>


2017 ◽  
Vol 13 (33) ◽  
pp. 390
Author(s):  
Arwa Jamjoom

This project simulates the flow of pilgrims when they travel from Arafat to Muzdalifah. The system includes the roads network that connects Arafat to Muzdalifah, which is represented as a queuing system with different queue measurements that simulate reality. The system also includes different types of transportation, such as small and large buses and trains, all of which are represented as objects with different size and colors. All system objects carry specifications as their corresponding source system objects, and these specifications are based on data collected by the Ministry of Hajj. The primary objective of the system is to answer “what if” questions to support decision making to optimize Hajj traffic, which can be achieved by manipulating the system’s variables and then by observing the key performance indicators of the system. The system presents the experimental results as visual feedback alongside written reports with statistics and illustrations.


TEME ◽  
2021 ◽  
pp. 1457
Author(s):  
Dragana Rejman Petrović ◽  
Predrag Mimović ◽  
Zora Arsovski

The purpose of this paper is the creation of a model for supply chain performance optimization and the development of a prototype of the decision support system.The study covered an efficient and agile supply chain type. The Analytic Hierarchy Process was used (AHP) for the evaluation and ranking of supply chains.The research on this topic have dealt with the evaluation and ranking of suppliers within supply chains not considering the characteristics of different types of supply chains. The contribution of this work is in the development of a new model that enables the evaluation and ranking of supply chains considering the priorities of key performance indicators in different types of supply chains, providing management with the support in decision making through simulation and the finding of optimum solutions for the specific supply chain type, as well as the possibility of evaluation and ranking of different supply chain types on the basis of weighted overall performance of each supply chain.Developed and suggested models provide company management with monitoring and control of individual key performance indicators and total supply chain performance, and in this way, become the support to the management in strategic decision making.


Modelling ◽  
2021 ◽  
Vol 3 (1) ◽  
pp. 27-53
Author(s):  
Georgios Pappas ◽  
Iliana Papamichael ◽  
Antonis Zorpas ◽  
Joshua E. Siegel ◽  
Jacob Rutkowski ◽  
...  

Broader understanding of waste management has the potential to bring about broad societal change impacting the climate crisis and public health. We present existing waste management tools and commercially-available games involving waste management, highlighting the strengths and opportunities left unaddressed by these tools in educational contexts and planning use cases. A survey motivates the need for enhanced interactive tools providing clear feedback through quick-visibility performance indicators. After identifying an opportunity to build upon highly-detailed multi-criteria simulation tools, we explore the need for easy-to-read performance metrics that will bring to the field of waste management easily identifiable and measurable key performance indicators (KPIs) that vary alongside factors affecting waste management policies. Such metrics are introduced and detailed as part of a unified waste management model. We then develop a representative gamified educational tool based upon this model to be used by students, decision makers planning real-world policies, and the public. This simulator is built upon the Unity Game Engine and emulates waste management techniques and resulting KPIs within the context of a virtual city.


2018 ◽  
Vol 17 (2) ◽  
pp. 733-756
Author(s):  
Leonardo Fabris Lugoboni ◽  
Camilla Sampaio Custódio Cabral ◽  
Amanda Russo Chirotto ◽  
Marcus Vinicius Moreira Zittei

Resumo: A utilização de ferramentas de monitoramento, controle e análise de desempenho estão cada vez mais evidentes e necessárias, principalmente ao analisar a situação do cenário econômico e competitivo em que as organizações estão se deparando. No terceiro setor o cenário não é diferente, ao mesmo passo que as organizações crescem, a competitividade e a necessidade de evolução são latentes. Nesse contexto, unindo a necessidade de criar ferramentas de controle e a complexidade do terceiro setor, nesta pesquisa teve-se como objetivo compreender quais indicadores de desempenho são utilizados por uma entidade sindical, e de que forma eles auxiliam na gestão dessas entidades. Para isso, foi realizada uma pesquisa exploratória, utilizando como procedimento entrevista com quatro gestores da entidade sindical. Os resultados evidenciaram que a avaliação de desempenho faz parte da cultura organizacional do sindicato, utilizando ferramentas como: planejamento estratégico, participação em programas de qualidade do segmento e indicadores de desempenho. Todos os departamentos pesquisados utilizam indicadores de desempenho, com medições distribuídas entre: semestrais e anuais, com divulgações que são realizadas por meio de relatórios e reuniões. A opinião dos entrevistados é uniforme ao considerar a relevância da utilização dos indicadores, assim como a aderência ao conceito de ferramenta de gestão para o terceiro setor.Palavras-chave: Indicadores de desempenho. Sindicatos. Terceiro setor. Indicadores. Key performance indicators as a management tool in the third sector: a practical case applied to a trade union Abstract: The use of monitoring, control and performance analysis tools are becoming more evident and necessary, especially when analyzing the economic and competitive scenario that companies are facing. This scenario is no different in the third sector: while organizations grow, competitiveness and the need for evolution become latent. In this context, bringing together the need to create control tools and the complexity of the third sector, this research aims to understand which key performance indicators are used by a union, and how they assist in the management of these entities. To this end, exploratory research was carried out using interviews with four trade union managers. The results revealed that performance evaluation is part of the union’s organizational culture, by using tools such as strategic planning, participation in the sector’s quality programs, and key performance indicators. All the departments surveyed use key performance indicators, with semiannual and annual measurements, and disclosures that occur by means of reports and meetings. The opinion of the interviewees is always equal concerning the relevance of the use of indicators, as well as adherence to the concept of management tools for the third sector.Keywords: Key performance indicators. Trade unions. Third sector. Indicators.


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