scholarly journals CLARITY AND PRONUNCIATION OF AB-INITIO AIR TRAFFIC CONTROLLER

Aviation ◽  
2021 ◽  
Vol 25 (4) ◽  
pp. 252-261
Author(s):  
Haryani Hamzah
Keyword(s):  
Ab Initio ◽  
Language Proficiency ◽  
First Language ◽  
Air Traffic ◽  
Conversational Analysis ◽  
Air Traffic Controller ◽  
Air Traffic Controllers ◽  
Aviation Training ◽  
Language Proficiency Test ◽  
Communication Errors

The increasing number of aircraft flying around the world has led to the requirement for air traffic controllers to improve their communication skills to face high demand traffic in the future. The paper examines the communication errors in the pilot-controller communication of six ab-initio air traffic controllers during simulation training. More than three hours of conversation were collected and analyzed qualitatively using conversational analysis. The transcribed data yielded a total of 62 instances of communication errors. The data revealed that clarity and pronunciation of ab-initio controllers contributed to problematic communication and reduced the efficiency of the air traffic controllers in communicating. In contrast, pronunciation errors rarely diminished comprehension amongst the controllers and pilots who share a similar first language and are familiar with the use of English in a lingua franca setting. The study also describes other instances of communication errors in pilot-controller communication. The results indicate that ab-initio air traffic controllers need to be proficient in three main areas in pilot controller communication to improve their performance: aviation phraseology, aviation English, and aviation knowledge. The findings suggest that pilots and air traffic controllers should achieve level 4 (operational) in aviation language proficiency test, before proceeding to aviation training that requires them to be proficient in their language skills.

Application of Controller Pilot Data Link Communication in the Training for Air Traffic Controller

2012 ◽  
Vol 616-618 ◽  
pp. 2162-2165
Author(s):  
Zheng Xiang ◽  
Wei Jun Pan ◽  
Yu Tang
Keyword(s):  
Economic Benefits ◽  
Traffic Volume ◽  
Air Traffic ◽  
Data Link ◽  
Air Traffic Controller ◽  
Voice Communication ◽  
Pilot Data ◽  
Air Traffic Controllers ◽  
Communication Method ◽  
Communication Errors

The application of Controller Pilot Data Link Communication (CPDLC) in the training for air traffic controller is investigated. CPDLC is a data link application that allows for the direct exchange of text-based messages between a controller and a pilot. It greatly improves communication capabilities compared to traditional voice communication, in terms of reducing communication errors and pilot workload, improving the efficiency of airspace management and providing economic benefits. As traffic volume in the airspace becomes saturated, it is necessary to adopt CPDLC as the primary communication method and air traffic controllers should be trained accordingly. In the presented work, the features of CPDLC are introduced as well as the structure of CPDLC system is illustrated, and a novel framework for training air traffic controller with CPDLC system is proposed. It is seen that air traffic controller can be trained with lower workload, fewer mistakes and more flexibility using CPDLC system.

Differential Velocity and Time Prediction of Motion

1973 ◽  
Vol 36 (3) ◽  
pp. 935-945 ◽  
Author(s):  
Kent A. Kimball ◽  
Mark A. Hofmann ◽  
Richard O. Nossaman
Keyword(s):  
Differential Effect ◽  
Vertical Plane ◽  
Air Traffic ◽  
Estimation Accuracy ◽  
Target Velocity ◽  
Air Traffic Controller ◽  
Time Prediction ◽  
Air Traffic Controllers ◽  
Performance Accuracy

This investigation examined the effects of differential target velocity, horizontal or vertical plane conditions, and air traffic controller experience on the estimation accuracy of intersection time of two converging targets. Performance accuracy on this task was not significantly affected by horizontal or vertical conditions or by air traffic controllers' experience. However, accuracy in magnitude and direction varied significantly as a function of cursor speed, with slower speeds producing the poorer performance. A differential effect for various speed combinations was also noted. Estimation accuracy on the slowest cursor speed when paired with the two faster speeds was decreased while accuracy on the intermediate speed was degraded when combined with either slower or faster speeds. Estimations on the fastest speed were not affected by differential pairings.

What constitutes professional communication in aviation: Is language proficiency enough for testing purposes?

2018 ◽  
Vol 35 (3) ◽  
pp. 403-426 ◽  
Author(s):  
Hyejeong Kim
Keyword(s):  
Language Proficiency ◽  
Limited English Proficiency ◽  
Rating Scale ◽  
Professional Knowledge ◽  
Oral Communication ◽  
Air Traffic ◽  
Professional Communication ◽  
Civil Aviation ◽  
Air Traffic Controller ◽  
Interactional Competence

This paper aims to identify what aviation experts consider to be the key features of effective communication by examining in detail their commentary on a 17-minute segment of recorded radiotelephony discourse between a Russian pilot and a Korean air traffic controller. The segment was played to three practising pilots and three air traffic controllers. Their commentary on the qualities of communication displayed in the interaction was recorded and coded thematically, using a grounded ethnography approach. The analysis revealed that although the Russian pilot was viewed as having limited English proficiency, the strategies he used to make himself understood were evaluated positively as fulfilling the requirements of the professional role. By contrast, the Korean air traffic controller, although not evaluated as having limited proficiency, was criticized for his lack of professional knowledge. The discourse analysis and the feedback given by these expert informants highlight not only the nature of the miscommunication arising in unexpected situations, but also the multiple factors that may contribute to it. While language proficiency is clearly an issue, there are many other sources of miscommunication that emerge during the exchange. These findings are used to critique the narrow, language-focused oral proficiency construct as articulated in the holistic descriptors and the rating scale stipulated by the International Civil Aviation Organization (ICAO, 2010) as the basis for tests of aviation English worldwide. Instead the paper proposes an expanded construct of oral communication incorporating elements of professional knowledge and behaviour with a focus on interactional competence specific to this context.

Pengkajian Tingkat Kelelahan Petugas Air Traffic Controller (ATC) Dalam Meberikan Pelayanan Lalu Lintas PEnerbangan di Bandara Juanda Surabaya

WARTA ARDHIA ◽  
2011 ◽  
Vol 37 (3) ◽  
pp. 211-222
Author(s):  
Susanti Susanti
Keyword(s):  
Secondary Data ◽  
Assessment Method ◽  
Air Traffic ◽  
Air Traffic Controller ◽  
Know How ◽  
Air Traffic Controllers ◽  
Data Compilation ◽  
Before And After ◽  
Method Analysis ◽  
Assessment Result

Assessment of Air Traffic Controllers (ATC) Fatigue Level in Providing flight Traffic services at Juanda International Airport Surabaya is to know how the description of Air traffic controller fatigue level in guiding services air traffic that impact on aviation safety. Assessment method used descriptive quantitative method by using Paired Sample T-Tesf method analysis, comparing the condition of fatigue before and after the ATC on duty, as well as exposure and detailed explanation based on the primary and secondary data compilation and the data have been processed. The assessment result shows that there are level of fatigue of Air Traffic Controller that significant, both of physical and psychological factors.

Zagreb and Tenerife

2009 ◽  
Vol 32 (3) ◽  
pp. 22.1-22.14 ◽  
Author(s):  
Simon Cookson
Keyword(s):  
Language Proficiency ◽  
Native Speaker ◽  
Decisive Role ◽  
Air Traffic ◽  
Civil Aviation ◽  
Air Traffic Controllers ◽  
Swiss Cheese Model ◽  
Accident Causation ◽  
Airline Accidents ◽  
Cheese Model

The International Civil Aviation Organization (ICAO) is currently implementing a program to improve the language proficiency of pilots and air traffic controllers worldwide. In justifying the program, ICAO has cited a number of airline accidents that were at least partly caused by language factors. Two accidents cited by ICAO are analysed in this paper: the mid-air collision above Zagreb in 1976, and the runway collision at Tenerife in 1977. The paper examines the linguistic factors involved in each accident, such as code switching and L1 interference, and uses the ‘Swiss cheese’ model of accident causation developed by Reason (1990) and adapted by Wiegmann and Shappell (2003) to put these factors into a broader aviation context. It is shown that, while linguistic factors were in each case significant, both accidents occurred as the result of multiple causal factors, many of which were non-linguistic. Furthermore, stress and fatigue played a decisive role in exacerbating the linguistic factors in each accident. Finally, the paper suggests lessons that may be drawn from the analysis for the training of pilots and air traffic controllers, both nativespeaker and non native-speaker.

scholarly journals Plain Aviation English – Qualitative and Quantitative Interpretation

2016 ◽  
Vol 4 (1) ◽  
pp. 42
Author(s):  
Anatoliy Vitryak ◽  
Boris Slipak ◽  
Kirpitnyov Serhii
Keyword(s):  
Natural Language ◽  
Language Proficiency ◽  
Air Traffic ◽  
Quantitative Interpretation ◽  
Topical Problem ◽  
Air Traffic Controller ◽  
Qualitative And Quantitative ◽  
Language Competency ◽  
Aviation English

The article deals with the still topical problem of plain aviation English. This problem has been highlighted by ICAO in its ‘Manual on the Implementation of ICAO Language Proficiency Requirements’ (Doc 9835). According to this ‘Manual’, each pilot and air traffic controller are required to have a good ranked command of not only standardized radiotelephony phraseologies which remains dominant but also of plain English intended to be used in the cases which are not covered by the phraseologies. As far as the authors are aware, the concept of plain aviation English has remained mainly declarative so far. The article under consideration is aimed to make up qualitatively quantitatively for this lack. To master plain aviation English, along with the phraseologies, means in fact to acquire natural language competency.

scholarly journals Faktor Penyebab Kelelahan dan Stres Kerja Terhadap Personel Air Traffic Controller (ATC) di Bandar Udara “X”

WARTA ARDHIA ◽  
2017 ◽  
Vol 42 (3) ◽  
pp. 139
Author(s):  
Susanti Susanti
Keyword(s):  
Role Conflict ◽  
Job Stress ◽  
Human Error ◽  
Aviation Safety ◽  
Air Traffic ◽  
Working Environment ◽  
Human Relationship ◽  
Air Traffic Controller ◽  
Human Errors ◽  
Air Traffic Controllers

Sebagai upaya dalam meningkatkan keselamatan penerbangan khususnya di bandar udara, maka perlu dilakukan kajian tentang fatigue dan Job Stress ATC yang memegang peranan penting dalam menjaga keselamatan khususnya penanganan terhadap pesawat. Maksud kajian adalah untuk mengevaluasi bagaimana peran kelelahan dan stres kerja ATC dapat diantisipasi untuk mencegah faktor human error. Tujuan kajian ini adalah memberikan bahan masukan kepada penyelenggara jasa angkutan udara dan instansi terkait untuk mencegah fatigue dan job stress dengan melakukan upaya-upaya yang maksimal. Hasil kajian ini mengindikasikan beberapa faktor yang mempengaruhi stres kerja, yang paling besar memberikan pengaruh adalah faktor beban kerja (workload) yang memberikan kontribusi sebesar 3.24, kemudian disusul oleh hubungan kerja (human relationship) sebesar 2.53, lingkungan kerja (working environment) sebesar 2.11 dan konfilk peran (role conflict) sebesar 2.12. [Air Traffic Controllers Fatigue and Job Stress at X Airport ] In the effort to improve aviation safety, particularly at the airports, it is necessary to conduct the research concerning on the fatigue and job stress of the Air Traffic Controller (ATC) whom have an important role in maintaining aviation safety particularly in the aircrafts control and guidance. The purpose of this study is to evaluate the fatigue and job stress of the ATC so that it can be anticipated to prevent the occurrence of any human errors. The aim of this study is to provide the recommendation for aviation service operator and other related stakeholders in order to reduce the fatigue and job stress. From the conclusion, it is indicated that several factors affect the fatigue and job stress in which the most important factors (in descending order) are the workload (score 3.24), human relationship (score 2.53), the working environment (score 2.11) and role conflict (score 2.12).

scholarly journals Zagreb and Tenerife

2009 ◽  
Vol 32 (3) ◽  
pp. 22.1-22.14
Author(s):  
Simon Cookson
Keyword(s):  
Language Proficiency ◽  
Native Speaker ◽  
Decisive Role ◽  
Air Traffic ◽  
Civil Aviation ◽  
Air Traffic Controllers ◽  
Swiss Cheese Model ◽  
Accident Causation ◽  
Airline Accidents ◽  
Cheese Model

The International Civil Aviation Organization (ICAO) is currently implementing a program to improve the language proficiency of pilots and air traffic controllers worldwide. In justifying the program, ICAO has cited a number of airline accidents that were at least partly caused by language factors. Two accidents cited by ICAO are analysed in this paper: the mid-air collision above Zagreb in 1976, and the runway collision at Tenerife in 1977. The paper examines the linguistic factors involved in each accident, such as code switching and L1 interference, and uses the ‘Swiss cheese’ model of accident causation developed by Reason (1990) and adapted by Wiegmann and Shappell (2003) to put these factors into a broader aviation context. It is shown that, while linguistic factors were in each case significant, both accidents occurred as the result of multiple causal factors, many of which were non-linguistic. Furthermore, stress and fatigue played a decisive role in exacerbating the linguistic factors in each accident. Finally, the paper suggests lessons that may be drawn from the analysis for the training of pilots and air traffic controllers, both nativespeaker and non native-speaker.

Assessing a Retention Policy for Air Traffic Controllers

2018 ◽  
Vol 62 (1) ◽  
pp. 777-781
Author(s):  
Linda G. Pierce ◽  
Elaine M. Pfleiderer
Keyword(s):  
Success Rate ◽  
Traffic Control ◽  
Poor Performance ◽  
Air Traffic ◽  
Air Traffic Controller ◽  
Air Traffic Controllers ◽  
Retention Policy ◽  
High Level ◽  
Expensive Process ◽  
New Facility

Training a developmental (air traffic controller in training) to certification is a lengthy and expensive process. To limit losses due to poor performance in training, the FAA has implemented a policy to reassign some developmentals to less complex air traffic control (ATC) facilities following voluntary or involuntary removal from training at more complex facilities. The National Employee Service Team (NEST) is implementing the policy. We reviewed the NEST processes and assessed effectiveness based on the extent to which the NEST recommendations are accepted and the likelihood that developmentals reassigned in accordance with NEST recommendations succeed in training at the new facility. We found that NEST recommendations to retain or terminate developmentals and type and level facility for reassignment are accepted by the FAA at a high level. Furthermore, the success rate of developmentals at a new facility is greater than 90%.

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