scholarly journals Faktor Penyebab Kelelahan dan Stres Kerja Terhadap Personel Air Traffic Controller (ATC) di Bandar Udara “X”

WARTA ARDHIA ◽  
2017 ◽  
Vol 42 (3) ◽  
pp. 139
Author(s):  
Susanti Susanti

Sebagai upaya dalam meningkatkan keselamatan penerbangan khususnya di bandar udara, maka perlu dilakukan kajian tentang fatigue dan Job Stress ATC yang memegang peranan penting dalam menjaga keselamatan khususnya penanganan terhadap pesawat. Maksud kajian adalah untuk mengevaluasi bagaimana peran kelelahan dan stres kerja ATC dapat diantisipasi untuk mencegah faktor human error. Tujuan kajian ini adalah memberikan bahan masukan kepada penyelenggara jasa angkutan udara dan instansi terkait untuk mencegah fatigue dan job stress dengan melakukan upaya-upaya yang maksimal. Hasil kajian ini mengindikasikan beberapa faktor yang mempengaruhi stres kerja, yang paling besar memberikan pengaruh adalah faktor beban kerja (workload) yang memberikan kontribusi sebesar 3.24, kemudian disusul oleh hubungan kerja (human relationship) sebesar 2.53, lingkungan kerja (working environment) sebesar 2.11 dan konfilk peran (role conflict) sebesar 2.12. [Air Traffic Controllers Fatigue and Job Stress at X Airport ] In the effort to improve aviation safety, particularly at the airports, it is necessary to conduct the research concerning on the fatigue and job stress of the Air Traffic Controller (ATC) whom have an important role in maintaining aviation safety particularly in the aircrafts control and guidance. The purpose of this study is to evaluate the fatigue and job stress of the ATC so that it can be anticipated to prevent the occurrence of any human errors. The aim of this study is to provide the recommendation for aviation service operator and other related stakeholders in order to reduce the fatigue and job stress. From the conclusion, it is indicated that several factors affect the fatigue and job stress in which the most important factors (in descending order) are the workload (score 3.24), human relationship (score 2.53), the working environment (score 2.11) and role conflict (score 2.12).

WARTA ARDHIA ◽  
2014 ◽  
Vol 40 (2) ◽  
pp. 85-98
Author(s):  
Yaddy Supriyadi ◽  
Rusdi Abdullah

Mitigation action towards aviation occurrence in Indonesia, according to number of aviation accident of the National Transport Safety Commitee, have not been showing a significant results. It can be caused by two things. First, the continuous development of aviation knowledge and technology. Second, the gaps between knowledge and skills that acquired during training phases and those required in the working environment This research is aimed to identify these gaps. The lack of understanding of Air Traffic Controllers on the concept of separation and how to implement it, minimum English speaking skills, and no training on RNA V and RNP are findings related to training solution. Whilst the malfunction of communication and monitoring devices, and no callibration to those devices are findings related to non-training solution. Pemecahan permasalahan kecelakaan penerbangan di Indonesia, berdasarkan data jumlah kecelakaan pesawat dari Komisi Nasional Keselamatan Transportasi, dapat dikatakan belum optimal. Masalah tersebut dapat dilihat dari dua hal, yaitu perkembangan ilmu pengetahuan dan teknologi penerbangan maupun kesenjangan yang terjadi antara kebutuhan pengetahuan dan keterampilan personil di lapangan dengan pengetahuan dan keterampilan yang diberikan pada masa pendidikan dan pelatihan. Penelitian ini dimaksudkan untuk mengidentifikasi kesenjangan tersebut. Kurangnya pemahaman personil Pemandu Lalu Lintas Udara terhadap konsep pemberian separation dan implementasinya, kurangnya keterampilan bahasa Inggris dan belum terprogramnya program pelatihan RNAV dan RNP merupakan temuan yang bersifat pelatihan. Sementara tidak optimalnya fungsi peralatan komunikasi dan monitoring bahkan tidak dapat dioperasikannya peralatan monitoring serta tidak adanya program kalibrasi terhadap peralatan tersebut merupakan hasil temuan yang bersifat non-pelatihan dari penelitian ini.


1973 ◽  
Vol 36 (3) ◽  
pp. 935-945 ◽  
Author(s):  
Kent A. Kimball ◽  
Mark A. Hofmann ◽  
Richard O. Nossaman

This investigation examined the effects of differential target velocity, horizontal or vertical plane conditions, and air traffic controller experience on the estimation accuracy of intersection time of two converging targets. Performance accuracy on this task was not significantly affected by horizontal or vertical conditions or by air traffic controllers' experience. However, accuracy in magnitude and direction varied significantly as a function of cursor speed, with slower speeds producing the poorer performance. A differential effect for various speed combinations was also noted. Estimation accuracy on the slowest cursor speed when paired with the two faster speeds was decreased while accuracy on the intermediate speed was degraded when combined with either slower or faster speeds. Estimations on the fastest speed were not affected by differential pairings.


WARTA ARDHIA ◽  
2011 ◽  
Vol 37 (3) ◽  
pp. 211-222
Author(s):  
Susanti Susanti

Assessment of Air Traffic Controllers (ATC) Fatigue Level in Providing flight Traffic services at Juanda International Airport Surabaya is to know how the description of Air traffic controller fatigue level in guiding services air traffic that impact on aviation safety. Assessment method used descriptive quantitative method by using Paired Sample T-Tesf method analysis, comparing the condition of fatigue before and after the ATC on duty, as well as exposure and detailed explanation based on the primary and secondary data compilation and the data have been processed. The assessment result shows that there are level of fatigue of Air Traffic Controller that significant, both of physical and psychological factors.


1988 ◽  
Vol 37 (3) ◽  
pp. 263-270 ◽  
Author(s):  
George Shouksmith ◽  
Stephen Burrough

2012 ◽  
Vol 2 (2) ◽  
pp. 53 ◽  
Author(s):  
Muhammad Iqbal ◽  
Muhammad Adnan Waseem

Purpose – The aim of the study is to investigate the impact of job stress on job satisfaction of employees and also to find out the drivers for the job stress, which contribute to create job stress which ultimately negatively affect job satisfaction. Design/methodology/approach – The study is mainly based on review of the existing literature and collection of data through an adopted questionnaire survey, conducted from the selected sample of Air Traffic Controllers of Pakistan Civil Aviation Authority. A total of 134 questionnaires were distributed among the sample which is selected using the technique of cluster sampling. 122 respondents returned the questionnaire, which are utilized for the analysis purpose. Findings – The results of the current study indicate that there is a negative relationship between job stress and job satisfaction. Those air traffic controllers who had high level of job stress had low job satisfaction. Research limitations – This research paper is based on a specific case of Air Traffic Controllers of Pakistan Civil Aviation Authority. So the results are applicable specifically to Air Traffic Controllers of Pakistan Civil Aviation Authority or other fields in the same industry. A quantitative methodology is used to investigate the problem. Future research can investigate the problem by using a mix of quantitative and qualitative research methodology. Practical implications – The practical implications of the paper include implementation of the results provided by researcher to decrease the employees’ level of stress and increase job satisfaction level. Originality/value – The study is conducted first time in the field specifically highlighting the stress issue. It can be a base for the future research in this area.   Keywords – Job Stress, Job Satisfaction, Air Traffic Controllers


2018 ◽  
Vol 7 (2.13) ◽  
pp. 18
Author(s):  
Chartchai Charoensook

The purpose of this research is to study explore the challenges emerging due to use of sky lantern at the Mae Fah Luang Chiangrai Airport, which has threat to aviation safety. The current pertaining is qualitative research done by in-depth interview of aviation personnel at Chiangrai Airport. The finding of the study can be summarized as follows:  1) Lantern obstructs visibility of flight path posing challenge to both pilot and air traffic controller.  2)  Lantern can accidentally slip into aircraft engine and it could jam the engine or could cause engine explosion.  3)  Lantern slips into aircraft controlling equipment, this could cause aircraft unable to control its direction.  4)  Lantern that floats and sticks with aircraft body, could cause fire to aircraft body.  5)  Lantern that falls onto runway or airport drive way, may endanger aircraft while takeoff and landing or it could damage aircraft during taxiing on the runway. However, it is opined by respondent to jointly organize community awareness campaign to educate people and mitigate the associated threat.  


Aviation ◽  
2021 ◽  
Vol 25 (4) ◽  
pp. 252-261
Author(s):  
Haryani Hamzah

The increasing number of aircraft flying around the world has led to the requirement for air traffic controllers to improve their communication skills to face high demand traffic in the future. The paper examines the communication errors in the pilot-controller communication of six ab-initio air traffic controllers during simulation training. More than three hours of conversation were collected and analyzed qualitatively using conversational analysis. The transcribed data yielded a total of 62 instances of communication errors. The data revealed that clarity and pronunciation of ab-initio controllers contributed to problematic communication and reduced the efficiency of the air traffic controllers in communicating. In contrast, pronunciation errors rarely diminished comprehension amongst the controllers and pilots who share a similar first language and are familiar with the use of English in a lingua franca setting. The study also describes other instances of communication errors in pilot-controller communication. The results indicate that ab-initio air traffic controllers need to be proficient in three main areas in pilot controller communication to improve their performance: aviation phraseology, aviation English, and aviation knowledge. The findings suggest that pilots and air traffic controllers should achieve level 4 (operational) in aviation language proficiency test, before proceeding to aviation training that requires them to be proficient in their language skills.


Author(s):  
Linda G. Pierce ◽  
Elaine M. Pfleiderer

Training a developmental (air traffic controller in training) to certification is a lengthy and expensive process. To limit losses due to poor performance in training, the FAA has implemented a policy to reassign some developmentals to less complex air traffic control (ATC) facilities following voluntary or involuntary removal from training at more complex facilities. The National Employee Service Team (NEST) is implementing the policy. We reviewed the NEST processes and assessed effectiveness based on the extent to which the NEST recommendations are accepted and the likelihood that developmentals reassigned in accordance with NEST recommendations succeed in training at the new facility. We found that NEST recommendations to retain or terminate developmentals and type and level facility for reassignment are accepted by the FAA at a high level. Furthermore, the success rate of developmentals at a new facility is greater than 90%.


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