scholarly journals Investigation into the Hub-and-Spoke model using brand and frequent-flyer program

2021 ◽  
Vol 11 (2) ◽  
pp. 73
Author(s):  
Johannes Boroh

Purpose: This paper seeks to understand if customer acceptance on flying through a hub has changed today, compared to the findings from past research conducted many years ago. The study involves investigations of Singapore Airlines, a successful FSC in terms of its ability to generate sustainable profits for many consecutive years as reflected in its annual financial reports. The carrier also has a strong corporate brand, a world-class airport hub as well as a frequent flyer program, which makes it attractive to explore. Design/methodology/approach: The survey method is utilized in order to seek the answers to the three questions developed in the literature review. Descriptive statistics are employed to analyze 723 datasets using SPSS v20. Findings: Although the paper shows that some findings resonated past arguments, some others have changed. Brand has no longer become a significant factor for passengers when deciding to travel with a full-service carrier (FSC) via its hub, and an FFP that is likely to hold less compelling attractiveness with passengers with regard to purchasing consideration.Research limitations/implications: The research involved only passengers traveling two routes in Southeast Asia, therefore the generalization of the findings must be carried out with caution. Future studies to extend this research to different geographical markets are necessary to investigate if similar behaviours are also observed, as described in this study.Originality/value: This paper offers insights into in the hub-and-spoke airline business model discipline. The author suggests that the role of strong brands and frequent flyer program to attract passengers travelling via a hub have diminished. Nowadays, even FSC passengers are more concern with airfare.

2019 ◽  
Vol 54 (4) ◽  
pp. 533-547 ◽  
Author(s):  
Charles Kirschbaum

Purpose Network analysis is a well consolidated research area in several disciplines. Within management and organizational studies, network scholars consolidated a set of research practices that allowed ease of data collection, high inter case comparability, establishment of nomological laws and commitment to social capital motivation. This paper aims to elicit the criticism it has received and highlight the unsettled lacunae. Design/methodology/approach This paper sheds light on Network Analysis’s breakthroughs, while showing how its scholars innovated by responding to critics, and identifying outstanding debates. Findings The paper identifies and discusses three streams of criticism that are still outstanding: the role of human agency, the meaning of social ties and the treatment of temporality. Originality/value This paper brings to fore current debates within the Network Analysis community, highlighting areas where future studies might contribute.


2015 ◽  
Vol 39 (2) ◽  
pp. 214-228 ◽  
Author(s):  
Dan Albertson ◽  
Boryung Ju

Purpose – The purpose of this paper is to report on a user-centred analysis of video digital libraries and to present users’ criteria based on concepts emerging directly from the responses of study participants. As a time-based and multi-channeled format, video warrants considerations for information delivery through interactive tools such as digital libraries. Design/methodology/approach – A survey method was used to collect open-ended responses from participants. Content analysis was performed on the responses, and categories then emerged to form the coding scheme where simple and weighted frequencies were calculated to obtain a ranked set of users’ criteria. Cohen’s κ was 0.87, indicative of high-level of inter-coder reliability. In the end, 81 participants contributed a total of 385 open-ended responses, which were all then analysed and coded. Findings – The emergent coding method and continuous refinements to the coding scheme ultimately produced 28 criteria (subcategories) under four primary categories. Criteria corresponding to “retrieval functionality” of video digital libraries emerged as the highest, or most frequently referenced, primary category, while the “user interface”, “collection qualities”, and “user support” followed, respectively. Research limitations/implications – The primary research contribution is a baseline for video digital libraries that can be applicable throughout design and evaluation. Future studies can utilise findings presented here as guidance for the initial design stages and/or for assessing systems via targeted evaluations. Originality/value – While users’ criteria of digital libraries have been analysed from non-visual contexts, they have not been directly assessed as they pertain to users’ experiences and perceptions with video, which is needed as the nature and structure of video can influence users and use.


2017 ◽  
Vol 3 (1) ◽  
pp. 33-46
Author(s):  
Khawaja Khalid Mehmood

Purpose: Past research concerning companies' asset growth and profitability comparisons within and across SAARC (South Asian Association for Regional Cooperation) economies is extremely limited and the purpose of this research is to fill that gap. Design/methodology/approach: This research accessed data (2009 to 2013) from Thomson Reuters Data stream, drawn comparisons for years 2009-13, and used Tukey's HSD test for analyses. Findings: Findings reveal that profitability of Pakistani, Indian, and Bangladeshi companies was overall better in 2010 and 2011 pointing towards these countries' successful exit from crisis. These years marked higher asset growth as well among Indian, Bangladeshi, and Sri Lankan companies. Importantly, countries' cross comparisons reveal that profitability of Bangladeshi companies was better than others in all years, however, Sri Lankan companies also had higher profitability than Indian ones during 2011-13 and had higher asset growth compared to Pakistani companies in 2012 and 2013. Overall, Pakistani companies had lowest asset growth. Implications/Originality/Value: The study updates information concerning SAARC economies’ corporate and business world and demonstrates that asset growth and profitability trends could be inspired from international events and an economy's condition. Future studies could be industry specific; include other SAARC countries using a different criterion; and use different ratios for analysis.


2019 ◽  
Vol 24 (4) ◽  
pp. 670-685
Author(s):  
Charlotte Schulz-Knappe ◽  
Thomas Koch ◽  
Johannes Beckert

Purpose Past research has been concerned with finding reasons for failure of organizational changes and the role of employees in it. Whether employees hinder or support organizational change depends not only on the organizational context, but also on individual predispositions and the change communication employees experience during the process. The purpose of this paper is to test how these three categories affect employees’ attitudes toward the change as well as their tendency to show resistance or to support it. Design/methodology/approach An online survey (n=608) of German employees who were recently subject to a change in their workplace was conducted. Findings With respect to individual predispositions and organizational context, the results show that in particular skepticism, openness, engagement and influence on decisions are relevant predictors. Change communication variables (e.g. involvement, participation and appreciation) explain the largest share of variance, indicating that transparent communication and including employees in the process result in positive attitudes toward change and support. Originality/value This study adds to the discussion about which factors determine the support or resistance to organizational change by identifying relevant predictors, organizing them along three categories and testing them concurrently.


Author(s):  
Satyanarayana Rentala ◽  
Prabhakar Nandru

Mindfulness is defined as the attentiveness that surfaces through awareness on reason, in the current moment, and non-judgmentally to the recitation of occurrence, instant by instant. It has been found to influence individual’s openness to experience, attention span, and creativity. Studies in the western context, have suggested the influence of mindfulness on several facets of an entrepreneur. The present study tests the influence of demography on the level of mindfulness among entrepreneurs in the Indian context. Data is collected using the survey method, from 114 entrepreneurs in Bengaluru. Snowballing sampling technique is used to conduct the study. The 14 item Freiburg Mindfulness Inventory scale developed by Walach et al. (2006), is used to measure the level of mindfulness among the entrepreneurs. The reliability of the instrument was found to be 0.75, which is acceptable. T- test and ANOVA were employed to test the hypothesized relationships between the study variables. The current research did not find any evidence of demography on the levels of mindfulness among entrepreneurs in the Indian context.The findings of this study reaffirms the limited role of demography on the mindfulness of individuals and suggests that mindfulness can be developed using mindfulness improvement techniques irrespective of their demography. The study was cross-sectional, so the inferences about causality are limited. Future studies can collect data at different points in the career of an entrepreneur and compare the same.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Erika Alves dos Santos ◽  
Silvio Peroni ◽  
Marcos Luiz Mucheroni

PurposeThis article explores citing and referencing systems in social sciences and medicine articles from different theoretical and practical perspectives, considering bibliographic references as a facet of descriptive representation.Design/methodology/approachThe analysis of citing and referencing elements (i.e. bibliographic references, mentions, quotations and respective in-text reference pointers) identified citing and referencing habits within disciplines under consideration and errors occurring over the long term as stated by previous studies now expanded. Future expected trends of information retrieval from bibliographic metadata was gathered by approaching these referencing elements from the Functional Requirements for Bibliographic Records (FRBR) entities concepts.FindingsReference styles do not fully accomplish with their role of guiding authors and publishers on providing concise and well-structured bibliographic metadata within bibliographic references. Trends on representative description revision suggest a predicted distancing on the ways information is approached by bibliographic references and bibliographic catalogs adopting FRBR concepts, including the description levels adopted by each of them under the perspective of the FRBR entities concept.Research limitations/implicationsThis study was based on a subset of medicine and social sciences articles published in 2019 and, therefore, it may not be taken as a final and broad coverage. Future studies expanding these approaches to other disciplines and chronological periods are encouraged.Originality/valueBy approaching citing and referencing issues as descriptive representation's facets, findings on this study may encourage further studies that will support information science and computer science on providing tools to become bibliographic metadata description simpler, better structured and more efficient facing the revision of descriptive representation actually in progress.


2014 ◽  
Vol 4 (2) ◽  
pp. 115-132 ◽  
Author(s):  
Eduardo Botti Abbade ◽  
Homero Dewes

Purpose – Considering Brazil as a food producer with global prominence and the urgency for food security in some developing countries, the purpose of this paper is to investigate the exports of Brazilian dry-beans against food security of its buyers. Design/methodology/approach – The investigation was conducted through analysis of data from official databases as FAO and WHO. This study elaborated dispersion maps crossing characteristics of the international buyers of Brazilian dry-beans considering their food security situations. Findings – Brazil has a high domestic consumption of dry-beans, and exports are seen as a secondary activity. However, its production is superior to their domestic needs. Exports of Brazilian dry-beans are generally volatile and unstable. Evidence suggests that countries with serious problems of child and population’s malnutrition (e.g. India and Angola) buy more Brazilian dry-beans. However, their domestic consumptions are still low. Research limitations/implications – This research based only on exports of dry-bean is faced as a significant limitation. Future studies adding other staple foods commonly consumed by economically disadvantaged populations may contribute to the investigation of the role of Brazil against the need for food security in developing countries and emerging economies. Social implications – Social implications are focussed in the pursuit of malnutrition decrease in the populations of developing countries through the consumption of nutritionally rich and economically viable food, such as dry-beans. Originality/value – The original value is based on the analysis of Brazilian dry-beans production and trades and its potential to contribute to nutritional safety and food security in developing countries.


2018 ◽  
Vol 13 (5) ◽  
pp. 1273-1290 ◽  
Author(s):  
Nur Asnawi ◽  
Badri Munir Sukoco ◽  
Muhammad Asnan Fanani

Purpose The purpose of this paper is to investigate the determinants of global Moslem consumers on consuming halal products in international chain restaurants. The hypotheses are proposed based on the integration of theory of planned behavior (TPB) and identity theory–religiosity. Design/methodology/approach The survey method was used to test the proposed hypotheses by using PLS. A total of 296 out of 407 questionnaires were collected among global Moslem students in a big city of Indonesia. Findings The results indicate that perceived behavioral control and religiosity is the significant predictor of the intention to consume halal products in international chain restaurants. Surprisingly, attitudes toward halal products and subjective norms have no significant effects on their intention. Research limitations/implications This study mainly investigates from international students’ perspectives, and future studies could diversify the respondents. Further, although the studies were done in the biggest Moslem populated country, conducting a multi-country study further validates the results of this study. Additional variables, such as personality or cross-cultural variables, could enhance the prediction of the developed model. Originality/value This study proposes religiosity as an important predictor of halal products consumption among global consumers, which increases the predictive capability of TPB. The results suggest that it is important for managers and governments all products targeted for global Moslem consumers to be halal certified.


2019 ◽  
Vol 13 (4) ◽  
pp. 672-693 ◽  
Author(s):  
Hanudin Amin

Purpose This study aims to examine the factors that determine consumer behaviour of ijarah home financing using the Islamic theory of consumer behaviour (ITCB). In particular, the specific contract used is al-ijarah muntahia biltamleek. Subsequently, the term al-ijarah muntahia biltamleek home financing is used throughout the paper. Design/methodology/approach Drawing upon the ITCB, the present study examines patronage factors for al-ijarah muntahia biltamleek home financing. This study’s data were drawn from valid 409 usable questionnaires. Findings Partial least square results suggest that the role of iman, Islamic mortgage support and maqasid consumer index are significantly related to consumer behaviour. In turn, consumer behaviour is instrumental in determining religious satisfaction. Research limitations/implications Two limitations were observed that provide direction for future studies. Firstly, the current study is only tested in one particular Islamic home financing product that may explain why the generalisation is an issue. Secondly, the theory is still in its infancy stage, which, of course leads to some criticisms pertinent to its parsimony and applicability to other settings. Despite these limitations, however, this study aims to suggest a so-called Islamic model of factors that can explain consumer behaviour of a particular Islamic home financing product. In particular, scrutinising the product acceptance from the context of the ITCB can open a new debate in this area. Practical implications This study indeed reduces the theory–practice gap by suggesting new indicators that are workable to improve consumers’ positive perception of Islamic home financing. Given the results obtained, the ITCB provides a better prediction for consumer behaviour of al-ijarah muntahia biltamleek home financing. Originality/value This study expands the applicability of the ITCB to include al-ijarah muntahia biltamleek home financing.


2019 ◽  
Vol 23 (3) ◽  
pp. 568-595 ◽  
Author(s):  
Seonyoung Shim ◽  
Jung Lee ◽  
Sojung Kim

PurposeThis study aims to examine how the role of peripheral knowledge changes along with the perspectives of vendor and client in inter-organizational IT outsourcing. To this end, this study tests the effects of the peripheral knowledge of vendors and clients on IT outsourcing performance under three different combinations of performance-assessing views from both parties.Design/methodology/approachTo contrast the effects of the peripheral knowledge of vendors and clients based on their views, this study collects matching data on 107 projects from both parties. The survey method is adopted to measure the peripheral knowledge levels of vendors and clients and IT outsourcing success. The associations between peripheral knowledge and IT outsourcing performance are then assessed when the views match, cross and agree to a certain level.FindingsThe peripheral knowledge of vendors plays a more significant role than that of clients in most IT outsourcing cases. Moreover, the agreement between the peripheral knowledge of vendors and clients shows a moderating effect only when the performance is assessed by clients than by vendors.Originality/valueThis study contrasts the peripheral knowledge of vendors and clients by altering performance-assessing views in IT outsourcing. This study also rationalizes why the peripheral knowledge of vendors is more important than that of clients, as well as explains whose perspective is more significant when the performance is assessed.


Sign in / Sign up

Export Citation Format

Share Document