Designing Usable Interactive Systems within the Railway Domain
Train drivers as well as signallers interact with several computer based information and communication systems to ensure safe and effective train operations. So far the technical progress mostly determines the design of such interactive systems and requirements out of a human factors perspective are not integrated. Beside the development of technical functions it is essential to take the usability as a quality attribute of every interactive system into account. If the usability is not considered during system development, it could occur that there are several functions available within a system but the user does not know how to use them in an efficient way. This chapter describes a psychological approach to design or redesign usable interactive systems within the railway domain. Some examples will be discussed to demonstrate the approach and the results.