Strategic Implications of Information Technology for Resource and Capability Outsourcing Decisions

Author(s):  
Paul Drnevich ◽  
Thomas H. Brush ◽  
Mark Shanley

Outsourcing generally involves non-strategic resources and/or non-asset specific capabilities. However, in this paper, the authors examine the non-traditional, but increasingly more common, use of IT to facilitate theoretically inconsistent outsourcing decisions involving core resources and capabilities. The authors reconcile theory with practice by developing propositions to explain how IT can enable such outsourcing decisions and how performance advantages may ensue. The authors develop a finer-grained perspective of the constructs of knowledge-based resources and capabilities. The paper concludes with a discussion arguing that such IT-enabled outsourcing decisions, if implemented correctly, can provide an organization with both capability advantages and cost benefits, resulting in higher performance.

2010 ◽  
Vol 2 (4) ◽  
pp. 37-49 ◽  
Author(s):  
Paul Drnevich ◽  
Thomas H. Brush ◽  
Mark Shanley

Outsourcing generally involves non-strategic resources and/or non-asset specific capabilities. However, in this paper, the authors examine the non-traditional, but increasingly more common, use of IT to facilitate theoretically inconsistent outsourcing decisions involving core resources and capabilities. The authors reconcile theory with practice by developing propositions to explain how IT can enable such outsourcing decisions and how performance advantages may ensue. The authors develop a finer-grained perspective of the constructs of knowledge-based resources and capabilities. The paper concludes with a discussion arguing that such IT-enabled outsourcing decisions, if implemented correctly, can provide an organization with both capability advantages and cost benefits, resulting in higher performance.


2018 ◽  
Vol 10 (3) ◽  
pp. 31
Author(s):  
Abdulla Awadh Abdulla Abdulhabib ◽  
Hassan Al-Dhaafri

The main purpose of this study is to investigate the effects of Training and Information Technology (IT) Management on Organizational Performance. Based on a theoretical foundation and a wide review of the literature, the model of the research was proposed.  To achieve the research purpose, this study has integrated different theories such as Resource Based View of the Firm (RBV), Knowledge Based View (KBV) in order to analyze the effect of Training and IT Management on Organizational Performance. 341 Questionnaires were distributed among random selected sample of Sharjah Police departments in Sharjah city in Emirates. 245 questionnaires were returned and used in the analysis using the SPSS system. The results of this study demonstrate that including Information Technology (IT) Management has positive and significant effect on Organizational Performance in Sharjah Police. This study reflects the importance of the right implementation to the Training and IT Management to have successful performance. This study also supported the premises of the resource-based view theory by reaffirming the importance of the including Training and IT Management to enhance organizational performance.


Author(s):  
Jean Marie Ip-Soo-Ching ◽  
Suzanne Zyngier

This chapter articulates a conceptual framework to analyse the management of environmental sustainability knowledge in tourism that is underpinned by both the knowledge-based view of the firm (Grant, 1996; Spender, 1996) and the KM Life Cycle (Liebowitz & Beckman, 1998; Salisbury, 2012). This deliberate management of knowledge enables NTOs to build a knowledge-base about the natural environment and to use that knowledge for environmental sustainability, business sustainability, and local community education. Ten NTOs in Australia, Malaysia, Thailand, and Vietnam were investigated to analyse their KM of environmental sustainability. In supporting the knowledge-based view and KM of environmental sustainability knowledge, a further conceptual framework is also advanced for the analysis of how Information Technology enables environmental sustainability knowledge to be created, captured, shared, and applied at NTOs among their staff, customers, and communities.


Author(s):  
Azleena Mohd Kassim ◽  
Yu-N Cheah

Information Technology (IT) is often employed to put knowledge management policies into operation. However, many of these tools require human intervention when it comes to deciding how the knowledge is to be managed. The Sematic Web may be an answer to this issue, but many Sematic Web tools are not readily available for the regular IT user. Another problem that arises is that typical efforts to apply or reuse knowledge via a search mechanism do not necessarily link to other pages that are relevant. Blogging systems appear to address some of these challenges but the browsing experience can be further enhanced by providing links to other relevant posts. In this chapter, the authors present a semantic blogging tool called SEMblog to identify, organize, and reuse knowledge based on the Sematic Web and ontologies. The SEMblog methodology brings together technologies such as Natural Language Processing (NLP), Sematic Web representations, and the ubiquity of the blogging environment to produce a more intuitive way to manage knowledge, especially in the areas of knowledge identification, organization, and reuse. Based on detailed comparisons with other similar systems, the uniqueness of SEMblog lies in its ability to automatically generate keywords and semantic links.


Author(s):  
Ana R. del Aguila ◽  
Sebastián Bruque ◽  
Antonio Padilla

During the last decades, numerous theoretical frameworks have been developed in the field of general management. Each theoretical framework has proved useful to explain specific questions about the structure, processes, or performance of the modern firm. In this study we try to propose some connections between general management literature and IT literature. Some of the most important management theories, such as the Transaction Costs Economics, the Agency Theory, the Resource-Based View, and the Knowledge- Based View can be useful to explain specific IT issues. The final goal of this chapter is to propose several lines of advance in global IT using different theories or frameworks as the basis for future research.


Author(s):  
N. Raghavendra Rao

Information and telecommunication technologies are the major stimulus for changes in trade and commerce. Recent convergence of the above technologies has become possible due to the rapid advancements made in the respective technology. This convergence is termed as information and communication technology (ICT) and considered as a new discipline. The new discipline has made cross border commerce in the present globalization scenario a reality. This chapter talks about a model for financial services sector in international market under the new discipline. The model explains the creation of knowledge based financial services system incorporating the sophisticated concepts of information technology. Further, it provides an access to the system with devices which can be used under wireless communication environment, across the globe.


2015 ◽  
Vol 16 (4) ◽  
pp. 809-834 ◽  
Author(s):  
Franco M. Battagello ◽  
Michele Grimaldi ◽  
Livio Cricelli

Purpose – This study is intended to work out a bottleneck in the comprehension of the relational nexus which links the set of key strategic resources (SRs) of a company, represented by the uncertain recognition and the ambiguous clustering of their intangible components. The purpose of this paper is to provide a candidate solution for a rational appraisal of the inventory of the knowledge-based resources held by a company, which synergically form its Intellectual Capital (IC). Design/methodology/approach – This goal is achieved by the means of a qualitative/quantitative approach composed of sequential phases, intended to: atomize the value domain of the firm into its basic building blocks; gauge their mutual interactions and impacts; re-aggregate those involved entities accordingly; cluster them into a collection of identified and validated Intangible Assets (IAs). Never giving any direct judgment on the IAs themselves (whose extension can be fuzzy or unknown). But on the impacts between the value drivers they are built on. Findings – The proposed procedure, step-by-step illustrated by means of a numerical simulation, out of the amorphous mass of the SRs, returns an analytic picture of its composing elements keeping track of their intertwined connections and mutual influence. Consequently, allowing the comprehension of the actual framing and of the relational positioning and magnitude of such entities. Practical implications – This risk-mitigated rational identification of IAs allows the analyst to target a proper evaluation technique on them. And the management of the company to mindfully allocate/leverage on them to improve business performance and strategy alignment. The implementation returns some analytic tools which render a diagnostic snapshot of the composing elements of the IC, increasing the awareness of such entities and allowing internal/external benchmarking. Originality/value – The suggested methodology mitigates the risk of discretionality in the definition of the perimeter of each target-entity, by avoiding any direct biased judgment on them. So that each asset gets unambiguously identified within a network-logic and the interlinked portfolio of knowledge-based resources can be assessed and managed in an rational and traceable way.


2002 ◽  
Vol 01 (02) ◽  
pp. 187-196
Author(s):  
Jayakrishnan Balachandran ◽  
Schubert Foo

The emergence of knowledge-based organisations has seen an emphasis shift in recognising people as the prime competitive asset and the push of management to nurture social capital within organisations. This supposedly produces an environment of openness, trust, and free communication, thereby leading to greater knowledge sharing among organisational members. A well-managed knowledge management process helps to create and sustain knowledge capture, sharing, and creation of new knowledge. This paper traces the development of a knowledge management framework in an information technology environment of an international bank, focussing on the process, derivation, and implementation of the framework and presents the important lessons learnt along the way.


2016 ◽  
Vol 7 (1) ◽  
pp. 35-45 ◽  
Author(s):  
Lejla Turulja ◽  
Nijaz Bajgorić

AbstractBackground:Companies can improve their business performance, increase revenues and reduce costs by enhancing their information technology (IT) capability. On the other side, there is an increasing importance of human resource management (HRM) practices related to IT utilization, which are important for the business performance of a company in the rapidly changing knowledge-based economy.Objectives:The objective of this paper is to analyze the relations among IT capability, HRM capability and the firm’s performance outcomes.Methods/Approach:The paper uses survey data and Structural Equation Modeling to analyze the relationships among IT capability, HRM capability and firms’ performance.Results:This paper reveals that IT capability to some extent determines firms’ business performance but it plays more important role in enhancing HRM capability. In addition, HRM capability significantly impacts business performance.Conclusions:The findings indicate that managers should not focus on allocating resources only for IT investments. In order to achieve better business performances, these technologies need to be used to support all business processes including HRM activities.


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