Knowledge Management

This chapter examines the fundamentals of Knowledge Management (KM) and Intellectual Capital, traces the history of these movements, and explores organizational applications of both traditional and current KM implementations. The three subsystems that are fundamental to any KM system are examined, and the importance of organizational learning and sense-making for successful KM is explained. The necessity of treating knowledge management in a systemic organizational sense to include the social as well as the technological implications is rationalized, and the key attributes of an organization’s prevailing culture, including affective factors that encourage or block effective KM, are discussed. The importance of information technologies such as SCM, CRM, ERP, ERP II, and Web 2.0, Enterprise 2.0, mobile technologies, and social media is highlighted. Leadership concerns and application of dynamic leadership models are addressed in the text and in case studies.

2020 ◽  
Author(s):  
R Helms ◽  
Jocelyn Cranefield ◽  
J van Reijsen

© Springer International Publishing AG 2017. This chapter forms the introduction to the Social Knowledge Management book. Prying back in time, the chapter first discusses the history of knowledge management and social media. Their emergence, evolution and difficulties are elaborated. Then, the revitalization of knowledge management by social media, through communities, networking and other technologies, is explained and illustrated. Furthermore, it is explained how the synthesis of knowledge management and social media opened even new avenues for both scholars and practitioners, through analyzing digital traces and the employment of the wisdom of the crowd. The chapter continues by providing an overview of its chapters and illustrates how every chapter informs the reader about novel theories and applications of social media for knowledge management in business or societal contexts. The reader is left with insight in the successes and challenges faced by these endeavors and therefore, this chapter concludes with a sneak preview for each of the chapters, inviting the reader to stat their journey into the realm of social knowledge management as it stands in current day science and practice.


2020 ◽  
Author(s):  
R Helms ◽  
Jocelyn Cranefield ◽  
J van Reijsen

© Springer International Publishing AG 2017. This chapter forms the introduction to the Social Knowledge Management book. Prying back in time, the chapter first discusses the history of knowledge management and social media. Their emergence, evolution and difficulties are elaborated. Then, the revitalization of knowledge management by social media, through communities, networking and other technologies, is explained and illustrated. Furthermore, it is explained how the synthesis of knowledge management and social media opened even new avenues for both scholars and practitioners, through analyzing digital traces and the employment of the wisdom of the crowd. The chapter continues by providing an overview of its chapters and illustrates how every chapter informs the reader about novel theories and applications of social media for knowledge management in business or societal contexts. The reader is left with insight in the successes and challenges faced by these endeavors and therefore, this chapter concludes with a sneak preview for each of the chapters, inviting the reader to stat their journey into the realm of social knowledge management as it stands in current day science and practice.


2020 ◽  
Vol 2 ◽  
pp. 1-18
Author(s):  
Tuncay Şur ◽  
Betül Yarar

This paper seeks to understand why there has been an increase in photographic images exposing military violence or displaying bodies killed by military forces and how they can freely circulate in the public without being censored or kept hidden. In other words, it aims to analyze this particular issue as a symptom of the emergence of new wars and a new regime of their visual representation. Within this framework, it attempts to relate two kinds of literature that are namely the history of war and war photography with the bridge of theoretical discussions on the real, its photographic representation, power, and violence.  Rather than systematic empirical analysis, the paper is based on a theoretical attempt which is reflected on some socio-political observations in the Middle East where there has been ongoing wars or new wars. The core discussion of the paper is supported by a brief analysis of some illustrative photographic images that are served through the social media under the circumstances of war for instance in Turkey between Turkish military troops and the Kurdish militants. The paper concludes that in line with the process of dissolution/transformation of the old nation-state formations and globalization, the mechanism and mode of power have also transformed to the extent that it resulted in the emergence of new wars. This is one dynamic that we need to recognize in relation to the above-mentioned question, the other is the impact of social media in not only delivering but also receiving war photographies. Today these changes have led the emergence of new machinery of power in which the old modern visual/photographic techniques of representing wars without human beings, torture, and violence through censorship began to be employed alongside medieval power techniques of a visual exhibition of tortures and violence.


2019 ◽  
pp. 75-88
Author(s):  
Yutao Han ◽  
◽  
◽  
◽  
Ibrahim M. EL-Hasnony ◽  
...  

The advancements of information technologies and wireless networks have created open online communication channels. Inappropriately, trolls have abused the technologies to impose cyberattacks and threats. Automated cybersecurity solutions are essential to avoid the threats and security issues in social media. This paper presents an efficient dragonfly algorithm (DFA) with gated recurrent unit (GRU) for cybersecurity in social networking. The proposed DFA-GRU model aims to determine the social networking data into neural statements or insult (cyberbullying) statements. Besides, the DFA-GRU model primarily undergoes preprocessing to get rid of unwanted data and TF-IDF vectorizer is used. In addition, the GRU model is employed for the classification process in which the hyperparameters are optimally adjusted by the use of DFA, and thereby the overall classification results get improved. The performance validation of the DFA-GRU model is carried out using benchmark dataset and the results are examined under varying aspects. The experimental outcome highlighted the enhanced performance of the DFA-GRU model interms of distinct measures.


Author(s):  
Lauri Goldkind ◽  
John G. McNutt

Technological advances in communications tools, the Internet, and the advent of social media have changed the ways in which nonprofit organizations engage with their various constituents. Nonprofits now have a constellation of tools including: interactive social media sites, mobile applications (apps), Websites, and mash-ups that allow them to create a comprehensive system for mobilizing supports to advocate for changing public policies. From Facebook to Twitter and from YouTube to Pinterest, communicating to many via words and images has never been easier. The authors explore the history of nonprofit advocacy and organizing, describe the social media and technology tools available for moving advocacy goals forward, and conclude with some possible challenges that organizations considering these tools could face.


Author(s):  
Pinar Altiok Gürel ◽  
Talat Firlar ◽  
Nursen Firlar

The acceleration of globalization caused transformations in the area of communication, as in many other areas, and innovations brought about by information technologies have diversified operation methods and management, as well as organizational understandings of business companies within the global competition environment. Evolving towards post-modern structuring, companies have gravitated to customer-oriented business management strategies, where companies see their customers and market environment from different angles while conducting their advertising activities. The mass marketing sense, which was effective for a long period of time, was gradually alienated, and particularly with the intense utilization of social media and digital environments, the understanding of personal marketing (which more quickly connects products with their target audiences) was adopted in order to influence customers, who now have a multitude of choices. This chapter focuses on introducing the new organizational structures of advertising agencies in the social media age.


2017 ◽  
pp. 1779-1793
Author(s):  
Pinar Altiok Gürel ◽  
Talat Firlar ◽  
Nursen Firlar

The acceleration of globalization caused transformations in the area of communication, as in many other areas, and innovations brought about by information technologies have diversified operation methods and management, as well as organizational understandings of business companies within the global competition environment. Evolving towards post-modern structuring, companies have gravitated to customer-oriented business management strategies, where companies see their customers and market environment from different angles while conducting their advertising activities. The mass marketing sense, which was effective for a long period of time, was gradually alienated, and particularly with the intense utilization of social media and digital environments, the understanding of personal marketing (which more quickly connects products with their target audiences) was adopted in order to influence customers, who now have a multitude of choices. This chapter focuses on introducing the new organizational structures of advertising agencies in the social media age.


2020 ◽  
Vol 44 (3) ◽  
pp. 272-284
Author(s):  
Jennifer E Simpson ◽  
Gary Clapton

This article charts the UK history of contact in fostering and adoption as it relates to looked after children and their birth relatives. It builds on a recent publication in this journal by one of the authors based on her research on the use of social media by children in care. Here we look at previous practices relating to the question of whether or not contact ought to be ‘allowed’ in which words such as ‘access’ were used, betokening the child as object. We also come up to date with reference to contemporary efforts to recast contact as ‘family time’ that is significant in the child’s continuation of understanding of self. Other words in the lexicon are problematised, including ‘contact’ itself. Attention is also devoted to the social work profession's conception and management of contact. We argue that a critical history of contact reveals the various ways that formal and informal power operates to both regulate and discipline those involved, most centrally the child and birth family members. Drawing upon emerging research relating to social media and contact, the article concludes with a discussion of how young people’s access to, and use of, social media has altered, how contact is managed and ‘policed’, and how this has shifted the balance of power in contact towards greater egalitarianism.


2020 ◽  
pp. 146144482097541
Author(s):  
Thomas Olesen

Greta Thunberg’s meteoric rise from lonely school striker in August 2018 to global icon is one of the most remarkable political phenomena in recent decades, and one full of paradoxes. Thunberg started out with no resources, a child of 15 with limited experience and a history of Asperger’s. Thunberg’s iconic performance seems to have been able to turn these weaknesses into strengths. To understand how this happened, we must situate her analysis within the social media ecology. Two things distinguish this environment from previous phases: iconic protagonists now have wide degrees of control over their own performance, and audiences are no longer mere receptors of iconic performance, but active co-performers. Greta Thunberg is one of the first major political icons to have been fully formed within the new social media ecology. This article provides the first systematic analysis of this dynamic.


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