Information Security Threats in ERP Enabled E-Governance

2013 ◽  
pp. 825-837
Author(s):  
Geetanjali Sahi ◽  
Sushila Madan

E-governance offers different e-Services to its citizens so that they can interact with the government in a more effective way. Enterprise Resource Planning (ERP), when implemented in the E-governance domain, combines all the government functions together into one single integrated system with a central database. This system serves the information needs of all the departments across geographies, while allowing them to communicate with each other. For this it is necessary to understand that government has become more dependent on modern technologies that have the potential to create seamless, responsive, and citizen-centric government for the benefit of all. At the same time, it has become increasingly vulnerable to a range of risks, from interruption of operations that are based on computers to loss of confidential data. Government agencies at all levels (national, provincial, and local) must protect the computer systems that they own and operate. Information security requires a combination of business, management, and technical measures in an on-going process. Security is costly, but like privacy, it should be addressed in the design phase and periodically reviewed. This chapter contributes to the ERP enabled E-governance literature for understanding threats and risks, clarification and investigation of the techniques in mitigating these challenges and issues involved in improving E-governance security. The interest generated by the ERP phenomenon in the public sector, and the peculiarities of this sector make specific studies of ERP in government organizations necessary. This is an issue which has not yet been widely addressed in the open literature.

Author(s):  
Geetanjali Sahi ◽  
Sushila Madan

E-governance offers different e-Services to its citizens so that they can interact with the government in a more effective way. Enterprise Resource Planning (ERP), when implemented in the e-governance domain, combines all the government functions together into one single integrated system with a central database. This system serves the information needs of all the departments across geographies, while allowing them to communicate with each other. For this it is necessary to understand that government has become more dependent on modern technologies that have the potential to create seamless, responsive, and citizen-centric government for the benefit of all. At the same time, it has become increasingly vulnerable to a range of risks, from interruption of operations that are based on computers to loss of confidential data. Government agencies at all levels (national, provincial, and local) must protect the computer systems that they own and operate. Information security requires a combination of business, management, and technical measures in an on-going process. Security is costly, but like privacy, it should be addressed in the design phase and periodically reviewed. This chapter contributes to the ERP enabled e-governance literature for understanding threats and risks, clarification and investigation of the techniques in mitigating these challenges and issues involved in improving e-governance security. The interest generated by the ERP phenomenon in the public sector, and the peculiarities of this sector make specific studies of ERP in government organizations necessary. This is an issue which has not yet been widely addressed in the open literature.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Olefhile Mosweu ◽  
Mpho Ngoepe

Purpose The purpose of this study is to explore how the trustworthiness of digital records generated in an enterprise resource planning (ERP) system known as the government accounting and budgeting system (GABS) is maintained to support the audit process in the public sector of Botswana. Design/methodology/approach This qualitative study used modern archival diplomatics as a theoretical framework to examine the procedures for authenticating digital accounting records in GABS to support the audit process in Botswana. Data were collected through interviews and documentary reviews. Findings The study established that although GABS is not a record-keeping system, it generates digital records. In the absence of procedures, auditors rely on social and technical indicators (system application controls) to authenticate records. Research limitations/implications The findings of the study are limited to the case study and cannot be generalised to other organisations. Practical implications The findings of the study can inform the necessary measures that can be taken to ensure that digital records generated in ERPs are maintained authentic to support financial auditing processes. In addition, the paper also presents differing approaches by records managers, auditors and information technology specialists to evaluate the authenticity of records in digital systems, thus contributing to the literature about professional allies and competitors to archivists and records managers. Originality/value This paper provides empirical evidence from an original study.


2019 ◽  
Vol 1 (1) ◽  
pp. 33-45
Author(s):  
Rosdiana Rosdiana ◽  
Padeli Padeli ◽  
Revi Sajidah Sri Handayani ◽  
Rifky Alfian

The public service administration system at the government offices of the Kemiri village office in the Kemiri District currently does not have a computerized and integrated system. Because the system runs, residents who submit letters for administrative completeness, still use the Ms.Word / Ms.Excel application. of course has many weaknesses including human error, not neat in file storage, resulting in the lengthy process of searching and making a cover letter and required reports. The analytical method used in this study is to use PIECES (Performance, Informance, Economy, Control, Efficiency, Service) analysis, the design of the model uses UML (Unified Modeling Language). The results of this study are web-based letter information systems at the Office of the Village Chief of Kemiri that can accessed using a local computer browser. Thus the information letter needed by the Kemiri Village community and more effective and efficient in making the letter.


Author(s):  
Disha Garg ◽  
Kartik Sharma ◽  
Parul Nayar ◽  
Shubhi Goyal ◽  
Shruti S Nagdeve

Purpose: With the conception of one’s professional life, it is essential to understand all the possibilities and opportunities that lie before them. In the case of architecture, there exists a bias towards the private sector where newly graduate students aspire to work in private practices and possibly even envision a practice of their own at a certain point in life. While there is nothing wrong with envisioning a future in the private sector, it is also essential to be aware about the public sector and understand the opportunities it provides to be able to make an informed decision. There is a preconceived notion about the monotonous nature of government jobs and a lack of awareness about students about the opportunities in this sector. Hence, it becomes crucial to understand the numerous opportunities this sector has to offer and thus, explore the potential of architects in government organizations. Methodology: The research for this paper has been done by referring to existing literature and interviews with concerned people. With an understanding of how and why is the government sector an essential  area of research for budding architects and planners. The research was done through interviews and possible case studies was done based on review of existing literature. Main Findings: The government is one sector with tremendous possibilities in the realm of architecture but is often plagued with stereotypes and preconceptions which have emerged over the years. It is imagined to be “lazy”, “uninnovative” and “non-productive” but this sector has evolved over the recent years and is now shaping to be one of the more lucrative sectors for practice. The number of perks, benefits and a clear comparative advantage of a higher salary, added with the direct contribution towards serving the nation, the government sector clearly has an unrealised potential for architectural professionals. Implications: With younger architetcs having preconceived notions about role of architetcs in a government sector limited to unexciting set of designs without creativity, this article may help bring a fresh thought process to choose professional sector wisely.


2013 ◽  
pp. 486-499
Author(s):  
J.D. Thomson

This Enterprise Resource Planning database model provides a systematic, logical and regular basis for the collection, collation, dissemination and mapping of strategic Enterprise Resource Planning data. Selective access to this accurate and timely data will improve public sector strategic Enterprise Resource Planning performance, accountability and administration. It will assist the public sector to be more effective and efficient in resource allocation and investment outcomes measurement, is transparent, and will encourage the development of trust, networks and social capital amongst public sector employees and their suppliers. The model has been successfully demonstrated through the establishment and analysis of an Enterprise Resource Planning data base with the Australian Department of Defence (ADoD). The Australian ADoD is a Federal Government Department with a FY 2008/9 spend of AU$9.3bn on products (goods and services), their support and maintenance, from almost every industry sector, on a global basis. While the implementation of Enterprise Resource Planning is usually viewed as a means of reducing transaction costs, in practice such implementation often increases transaction costs. Public sector bureaucratic hierarchies and their governance systems contribute to transaction costs. This research provides an Enterprise Resource Planning database model so that the public sector can achieve improved field mapping and strategic Enterprise Resource Planning using existing data and resources at lowest transaction cost.


2011 ◽  
pp. 112-127 ◽  
Author(s):  
Gita A. Kumta

The chapter introduces the essence of ERP in government as a tool for integration of government functions which provides the basis for citizen services. It discusses the challenges faced in modernization of government “businesses” and discusses strategies for implementation. The basis of Enterprise Resource Planning (ERP) solutions is integration of functions which capture basic data through transactions to support critical administrative functions such as budgeting and financial management, revenue management, supply chain management and human resources management. Today, Enterprise solutions (ES) go beyond ERP to automate citizen-facing processes. The integration of data sources with each contact point is essential to ensure a consistent level of service. The author expects that researchers, governments and solution providers will be able to appreciate the underlying constraints and issues in implementation of ERP and hopes that the learning from industry would be useful to plan implementation of ES in government using emerging technologies.


Author(s):  
J.D. Thomson

This Enterprise Resource Planning database model provides a systematic, logical and regular basis for the collection, collation, dissemination and mapping of strategic Enterprise Resource Planning data. Selective access to this accurate and timely data will improve public sector strategic Enterprise Resource Planning performance, accountability and administration. It will assist the public sector to be more effective and efficient in resource allocation and investment outcomes measurement, is transparent, and will encourage the development of trust, networks and social capital amongst public sector employees and their suppliers. The model has been successfully demonstrated through the establishment and analysis of an Enterprise Resource Planning data base with the Australian Department of Defence (ADoD). The Australian ADoD is a Federal Government Department with a FY 2008/9 spend of AU$9.3bn on products (goods and services), their support and maintenance, from almost every industry sector, on a global basis. While the implementation of Enterprise Resource Planning is usually viewed as a means of reducing transaction costs, in practice such implementation often increases transaction costs. Public sector bureaucratic hierarchies and their governance systems contribute to transaction costs. This research provides an Enterprise Resource Planning database model so that the public sector can achieve improved field mapping and strategic Enterprise Resource Planning using existing data and resources at lowest transaction cost.


Author(s):  
Tariq Mahmoud ◽  
Jorge Marx Gómez

Nowadays, it becomes very hard for anybody in the digital world to search and find suitable Web Services fit into his/her needs, since there is a huge amount of data on the Web caused by the enormous increasing of the Web providers and Web Services widespread in this digital community, and one of the most difficulties Web Services have to overcome, in the attempt to use the contents of the World Wide Web, is heterogeneity which is caused by the nature of the Web itself, and has two origins: data or public process heterogeneity. So it is highly required in such environment to have an intelligent mechanism in which every user can search according to his/her needs and later on can fulfill it in a semantic way. The authors will focus in this chapter on the public process heterogeneity which describes the behavior of the participants during a conversation, and propose a solution for dealing with it, explaining the functionality of the process mediator developed as a part of the Web Service Execution Environment (WSMX) and its mediation scenario, and will also apply this proposed solution on Federated Enterprise Resource Planning (FERP) system to get the semantic extension from it.


Author(s):  
Rosio Alvarez

This research examines the implementation process of an enterprise resource planning (ERP) system and shows that implementation cannot be viewed solely in instrumental terms–that is, organizations do not simply select systems based on information requirements so that proper “fit” can be achieved. Instead, this research suggests that the activities of selecting and implementing a new ERP become the medium for (re-)constructing or (re-)constituting the organization’s values. Theorists have described such activities as a “mythmaking” process. A case study of an implementation at a large nonprofit organization is presented to demonstrate how myth-making served to construct an ERP system as an “integrated” system and at the same time served to elaborate existing organizational values. The myth functioned as a vehicle of consensual organizational reality, serving to align the acquisition of an ERP system with the organizational values, thereby garnering widespread support for a complex, expensive and relatively unknown technology.


2017 ◽  
Vol 2 (1) ◽  
pp. 62 ◽  
Author(s):  
James Kiarie ◽  
Mr. Walter Wanyama

Purpose: The purpose of this study was to investigate the factors that influence ERP systems adoption and implementation in SMEs in Kenya.Methodology: The research adopted a descriptive design. The target population was 4560 SMEs in Kenya. A sample size of 87 SMEs was selected. The respondents were identified through probability sampling in the form of stratified sampling.  The collection of data was conducted through the use of questionnaires and thereafter data coding was done then followed by data presentation via graphs, tables as well as pie charts. These were then analyzed through both descriptive statistics (frequencies and means as well as inferential statistics (correlations).Results: The findings revealed that organization resources bring about success of ERP related organization change. The findings on the influence of internal factors on ERP system implementation revealed that indeed the internal factors influencing the adoption of ERPs in SMEs in Kenya include; the top management of SMEs, project team constitution as well as the above average knowledge requirements.Unique contribution to theory, practice and policy: The study recommends that SMEs in Kenya need to put into consideration, continuous introduction of ERP systems. Additionally, the study recommends that the government regulations as well as the other external factors should be aligned in a way that ensures that there is room for companies to explore means of adopting and implementing ERP systems so as to be able attain sustainable competitive advantage.


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