Doing, Using, Interacting

Author(s):  
Sara Nordin ◽  
Anne-Mette Hjalager

Innovation is a critical factor for long-term economic development, including in tourism. This chapter examines the processes that lead to new products and services in a tourism context. It does so based on two commonly referred to modes of innovation (Jensen et al., 2007); that is, two types of innovation processes: science, technology, and innovation (STI) and doing, using, and interacting (DUI). DUI appears to capture the essence of innovation in tourism enterprises better than STI because it acknowledges the intrinsic nature of services and the typical size and working modes of touristic actors. The case study of Icehotel illustrates how working in partnerships and in close cooperation with customers enhances the advantages of the DUI model. The handling of externally induced events and difficulties and the critical partnerships are better understood through the DUI than through the STI lens. The DUI framework leads to a more correct picture of tourism innovation and could also provide a better guidance for policy processes in the field.

2011 ◽  
Vol 32 (4) ◽  
pp. 591-608 ◽  
Author(s):  
Monica Rolfsen

Recent studies have examined whether labour unions will benefit from stepping out of their traditional role and into labour–management partnership. This article discusses the limits of such partnership, exploring the negotiations prevailing as the union representatives go so far into cooperation that it turns out to be controversial among their members. In order to understand this conflict, there is a need to clarify the content of the labour–management partnership. This article contributes first by presenting novel empirical material from an in-depth qualitative case study. This material indicates that controversies occur when the union representatives start acting like managers, are responsible for decisions that reduce the members’ benefits and distance themselves from the rank-and-file’s point of view. In addition, this article contributes by exposing that close cooperation in long-term development issues need not be controversial. Quite the contrary – this is mentioned as the most positive outcome of the partnership.


2016 ◽  
Vol 3 (2) ◽  
pp. 159
Author(s):  
Motsomi Ndala Marobela ◽  
Hanna Mebratu ◽  
John Peter Waziri Shunda

In recent years Botswana has witnessed an unprecedented boom in small business informal car washers. This paper explores the emergence and spread of this phenomenon, with specific attention to the capital city, Gaborone, where there is a high concentration of small car washers. Relying on critical realist philosophy and the entrepreneurial ecosystem conceptual model, we explore the issue of youth self-entrepreneurship against the critical factor of employability. Our findings reveal a number of pointers to socio-economic needs and vulnerable livelihoods. While Botswana economy has been largely characterised by growth, however the economy is not creating jobs, hence the unemployment crisis, which pushes many young people to seek alternative means of survival. In this context car wash entrepreneurship becomes appealing as it is relatively simple to start and requires little start-up capital. Car wash businesses provide hope to desperate youth in search for jobs, as well as contributing to the economy. However, in the long term this option is not sustainable and profitable in its present form. This calls for robust policy intervention to formalise it to SMME status.


2020 ◽  
Vol 29 (4) ◽  
pp. 2049-2067
Author(s):  
Karmen L. Porter ◽  
Janna B. Oetting ◽  
Loretta Pecchioni

Purpose This study examined caregiver perceptions of their child's language and literacy disorder as influenced by communications with their speech-language pathologist. Method The participants were 12 caregivers of 10 school-aged children with language and literacy disorders. Employing qualitative methods, a collective case study approach was utilized in which the caregiver(s) of each child represented one case. The data came from semistructured interviews, codes emerged directly from the caregivers' responses during the interviews, and multiple coding passes using ATLAS.ti software were made until themes were evident. These themes were then further validated by conducting clinical file reviews and follow-up interviews with the caregivers. Results Caregivers' comments focused on the types of information received or not received, as well as the clarity of the information. This included information regarding their child's diagnosis, the long-term consequences of their child's disorder, and the connection between language and reading. Although caregivers were adept at describing their child's difficulties and therapy goals/objectives, their comments indicated that they struggled to understand their child's disorder in a way that was meaningful to them and their child. Conclusions The findings showed the value caregivers place on receiving clear and timely diagnostic information, as well as the complexity associated with caregivers' understanding of language and literacy disorders. The findings are discussed in terms of changes that could be made in clinical practice to better support children with language and literacy disorders and their families.


2018 ◽  
Vol 59 (1) ◽  
pp. 65-79
Author(s):  
Katarzyna Nikorowicz-Zatorska

Abstract The present paper focuses on spatial management regulations in order to carry out investment in the field of airport facilities. The construction, upgrades, and maintenance of airports falls within the area of responsibility of local authorities. This task poses a great challenge in terms of organisation and finances. On the one hand, an active airport is a municipal landmark and drives local economic, social and cultural development, and on the other, the scale of investment often exceeds the capabilities of local authorities. The immediate environment of the airport determines its final use and prosperity. The objective of the paper is to review legislation that affects airports and the surrounding communities. The process of urban planning in Lodz and surrounding areas will be presented as a background to the problem of land use management in the vicinity of the airport. This paper seeks to address the following questions: if and how airports have affected urban planning in Lodz, does the land use around the airport prevent the development of Lodz Airport, and how has the situation changed over the time? It can be assumed that as a result of lack of experience, land resources and size of investments on one hand and legislative dissonance and peculiar practices on the other, aviation infrastructure in Lodz is designed to meet temporary needs and is characterised by achieving short-term goals. Cyclical problems are solved in an intermittent manner and involve all the municipal resources, so there’s little left to secure long-term investments.


1991 ◽  
Vol 24 (6) ◽  
pp. 25-33
Author(s):  
A. J. Jakeman ◽  
P. G. Whitehead ◽  
A. Robson ◽  
J. A. Taylor ◽  
J. Bai

The paper illustrates analysis of the assumptions of the statistical component of a hybrid modelling approach for predicting environmental extremes. This shows how to assess the applicability of the approach to water quality problems. The analysis involves data on stream acidity from the Birkenes catchment in Norway. The modelling approach is hybrid in that it uses: (1) a deterministic or process-based description to simulate (non-stationary) long term trend values of environmental variables, and (2) probability distributions which are superimposed on the trend values to characterise the frequency of shorter term concentrations. This permits assessment of management strategies and of sensitivity to climate variables by adjusting the values of major forcing variables in the trend model. Knowledge of the variability about the trend is provided by: (a) identification of an appropriate parametric form of the probability density function (pdf) of the environmental attribute (e.g. stream acidity variables) whose extremes are of interest, and (b) estimation of pdf parameters using the output of the trend model.


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