A Web-Based Tool for Business Process Improvement

2020 ◽  
pp. 599-616
Author(s):  
Paula Ventura Martins ◽  
Marielba Zacarias
Keyword(s):  
Process Improvement ◽  
Business Process ◽  
Process Modeling ◽  
Business Processes ◽  
Process Models ◽  
Authoring Tool ◽  
Business Process Improvement ◽  
Web Based ◽  
Business Process Models ◽  
New Business

Current business process modeling methodologies offer little guidance regarding how to discover and maintain business process models aligned with their actual execution. The authors argue that business processes should emerge and evolve collaboratively within an organization. Considering this limitation, this paper presents an overview of some Web-based tools and explores their main functionalities. This study highlights the need of a bi-directional form of communication, between operational and process actors. The paper contributes with a new business process and practice authoring tool based on authors' vision for business process improvement.

A Web-based Tool for Business Process Improvement

2017 ◽  
Vol 9 (2) ◽  
pp. 68-84 ◽  
Author(s):  
Paula Ventura Martins ◽  
Marielba Zacarias
Keyword(s):  
Process Improvement ◽  
Business Process ◽  
Process Modeling ◽  
Business Processes ◽  
Process Models ◽  
Authoring Tool ◽  
Business Process Improvement ◽  
Web Based ◽  
Business Process Models ◽  
New Business

Current business process modeling methodologies offer little guidance regarding how to discover and maintain business process models aligned with their actual execution. The authors argue that business processes should emerge and evolve collaboratively within an organization. Considering this limitation, this paper presents an overview of some Web-based tools and explores their main functionalities. This study highlights the need of a bi-directional form of communication, between operational and process actors. The paper contributes with a new business process and practice authoring tool based on authors' vision for business process improvement.

A Method for Eliciting Goals for Business Process Models based on Non-Functional Requirements Catalogues

2013 ◽  
pp. 226-244 ◽  
Author(s):  
Evellin Cardoso ◽  
João Paulo A. Almeida ◽  
Renata S. S. Guizzardi ◽  
Giancarlo Guizzardi
Keyword(s):  
Business Process ◽  
Process Modeling ◽  
Business Processes ◽  
Business Process Modeling ◽  
Process Models ◽  
Functional Requirements ◽  
Business Process Models ◽  
Traditional Approaches ◽  
Goal Models

While traditional approaches in business process modeling tend to focus on “how” the business processes are performed (adopting a behavioral description in which business processes are described in terms of procedural aspects), in goal-oriented business process modeling, the proposals strive to extend traditional business process methodologies by providing a dimension of intentionality to business processes. One of the key difficulties in enabling one to model goal-oriented processes concerns the identification or elicitation of goals. This paper reports on a case study conducted in a Brazilian hospital, which obtained several goal models represented in i*/Tropos, each of which correspond to a business process also modeled in the scope of the study. NFR catalogues were helpful in goal elicitation, uncovering goals that did not come up during previous interviews prior to these catalogues’ use.

scholarly journals Simulasi Proses Bisnis Pondok Pesantren Menggunakan Anylogic Berdasarkan Metode Business Process Improvement (BPI)

2020 ◽  
Vol 5 (1) ◽  
pp. 138
Author(s):  
Nikmatur Rizqi ◽  
Ulfa Hidayati ◽  
Teguh Arief Ramadhan ◽  
M. Ainul Yaqin
Keyword(s):  
Process Improvement ◽  
Business Process ◽  
Business Processes ◽  
Boarding School ◽  
Boarding Schools ◽  
Process Models ◽  
Graphical Form ◽  
Educational Institutions ◽  
Business Process Improvement ◽  
Flow Models

Islamic boarding schools are traditional Islamic educational institutions in which religious values are taught as guidelines to be applied in everyday life. Islamic boarding schools are also analogous to enterprise in which there must be a business process to achieve the objectives of the establishment of boarding schools themselves. The design of business processes in Islamic boarding schools may be able to produce the desired results but sometimes it is not in accordance with the desired costs or desired time. These problems can be overcome by running a business process simulation, which aims to help the analysis and understanding of business process models. Anylogic is used in this study to simulate the boarding school business processes and use the Business Process Improvement (BPI) method to analyze problems in business processes and methods BPMN (Business Process and Notation Model) as a tool to describe or create business process flow models in graphical form.

scholarly journals Process-Oriented Assessment of Web Services

2011 ◽  
pp. 269-293
Author(s):  
Jan-Hendrik Sewing ◽  
Michael Rosemann
Keyword(s):  
Web Services ◽  
Business Process ◽  
Business Processes ◽  
Process Models ◽  
Business Systems ◽  
Technical Aspects ◽  
Business Process Models ◽  
New Business ◽  
Potential Impact ◽  
Potential Use

Though Web services offer unique opportunities for the design of new business processes, the assessment of the potential impact of Web services is often reduced to technical aspects. This paper proposes a four-phase methodology which facilitates the evaluation of the potential use of Web services in e-business systems both from a technical and from a strategic viewpoint. It is based on business process models, which are used to frame the adoption of Web services and to assess their impact on existing business processes. The application of this methodology is described using a procurement scenario.

BUSINESS PROCESS MODEL AND NOTATION (BPMN) DONAT MADU CIHANJUANG

2018 ◽  
Vol 1 (1) ◽  
pp. 1-8
Author(s):  
Deni Heryanto ◽  
Vemy Suci Asih
Keyword(s):  
Modeling And Simulation ◽  
Process Improvement ◽  
Business Process ◽  
Process Modeling ◽  
Process Model ◽  
Business Processes ◽  
Problem Analysis ◽  
Business Process Model ◽  
Literature Study ◽  
New Business

This paper discusses the business process modeling at Donat Madu Cihanjuang, the purpose of this research is to model the business process using BPMN to improve in terms of service for consumers, starting from literature study and data collection through interview. Further modeling and simulation of current business processes using BPMN, problem analysis, modeling and simulation of proposed business processes and comparison of results. The method used is Business Process Improvement (BPI) approach. The results obtained are proposed modeling new business processes in improving services to customers (consumers).

Business Alignment Methodology

2014 ◽  
Vol 27 (1) ◽  
pp. 1-20 ◽  
Author(s):  
Marielba Zacarias ◽  
Paula Ventura Martins
Keyword(s):  
Business Process ◽  
Process Modeling ◽  
Business Processes ◽  
Business Process Modeling ◽  
Two Dimensions ◽  
Process Models ◽  
Work Practices ◽  
Organizational Setting ◽  
Business Process Models ◽  
Business Alignment

Current business process modeling methodologies offer little guidance regarding how to discover and maintain business process models aligned with their actual execution. This paper describes how to achieve this goal by uncovering, supervising and improving business process models based on actual work practices, using the Business Alignment Methodology (BAM). BAM aims at enabling business process modeling, supervision and improvement through the distinction of two dimensions; (1) business processes and (2) work practices. BAM encompasses three phases; (1) Business Process Discovery, (2) Business Process Supervision and (3) Business Process Assessment and Improvement. This paper illustrates the business discovery phase of BAM with a case study in a real organizational setting.

A Method for Eliciting Goals for Business Process Models based on Non-Functional Requirements Catalogues

2011 ◽  
Vol 2 (2) ◽  
pp. 1-18 ◽  
Author(s):  
Evellin Cardoso ◽  
João Paulo A. Almeida ◽  
Renata S. S. Guizzardi ◽  
Giancarlo Guizzardi
Keyword(s):  
Business Process ◽  
Process Modeling ◽  
Business Processes ◽  
Business Process Modeling ◽  
Process Models ◽  
Functional Requirements ◽  
Business Process Models ◽  
Traditional Approaches ◽  
Goal Models

While traditional approaches in business process modeling tend to focus on “how” the business processes are performed (adopting a behavioral description in which business processes are described in terms of procedural aspects), in goal-oriented business process modeling, the proposals strive to extend traditional business process methodologies by providing a dimension of intentionality to business processes. One of the key difficulties in enabling one to model goal-oriented processes concerns the identification or elicitation of goals. This paper reports on a case study conducted in a Brazilian hospital, which obtained several goal models represented in i*/Tropos, each of which correspond to a business process also modeled in the scope of the study. NFR catalogues were helpful in goal elicitation, uncovering goals that did not come up during previous interviews prior to these catalogues’ use.

scholarly journals Business processes exceptions in relation to operational performance

2019 ◽  
Vol 25 (5) ◽  
pp. 908-922 ◽  
Author(s):  
Remco Dijkman ◽  
Oktay Turetken ◽  
Geoffrey Robert van IJzendoorn ◽  
Meint de Vries
Keyword(s):  
Business Process ◽  
Process Model ◽  
Business Processes ◽  
Process Models ◽  
Operational Performance ◽  
Normal Flow ◽  
Throughput Time ◽  
Content Type ◽  
Business Process Models ◽  
Practical Implications

Purpose Business process models describe the way of working in an organization. Typically, business process models distinguish between the normal flow of work and exceptions to that normal flow. However, they often present an idealized view. This means that unexpected exceptions – exceptions that are not modeled in the business process model – can also occur in practice. This has an effect on the efficiency of the organization, because information systems are not developed to handle unexpected exceptions. The purpose of this paper is to study the relation between the occurrence of exceptions and operational performance. Design/methodology/approach The paper does this by analyzing the execution logs of business processes from five organizations, classifying execution paths as normal or exceptional. Subsequently, it analyzes the differences between normal and exceptional paths. Findings The results show that exceptions are related to worse operational performance in terms of a longer throughput time and that unexpected exceptions relate to a stronger increase in throughput time than expected exceptions. Practical implications These findings lead to practical implications on policies that can be followed with respect to exceptions. Most importantly, unexpected exceptions should be avoided by incorporating them into the process – and thus transforming them into expected exceptions – as much as possible. Also, as not all exceptions lead to longer throughput times, continuous improvement should be employed to continuously monitor the occurrence of exceptions and make decisions on their desirability in the process. Originality/value While work exists on analyzing the occurrence of exceptions in business processes, especially in the context of process conformance analysis, to the best of the authors’ knowledge this is the first work that analyzes the possible consequences of such exceptions.

scholarly journals Collaborative method to maintain business process models updated

2014 ◽  
Vol 11 (2) ◽  
pp. 461-480 ◽  
Author(s):  
Nuno Castela ◽  
Paulo Dias ◽  
Marielba Zacarias ◽  
José Tribolet
Keyword(s):  
Case Studies ◽  
Business Process ◽  
Process Model ◽  
Business Processes ◽  
Process Models ◽  
Organizational Environment ◽  
Business Process Model ◽  
Business Process Models ◽  
Definition Of ◽  
Over Time

Business process models are often forgotten after their creation and its representation is not usually updated. This appears to be negative as processes evolve over time. This paper discusses the issue of business process models maintenance through the definition of a collaborative method that creates interaction contexts enabling business actors to discuss about business processes, sharing business knowledge. The collaboration method extends the discussion about existing process representations to all stakeholders promoting their update. This collaborative method contributes to improve business process models, allowing updates based in change proposals and discussions, using a groupware tool that was developed. Four case studies were developed in real organizational environment. We came to the conclusion that the defined method and the developed tool can help organizations to maintain a business process model updated based on the inputs and consequent discussions taken by the organizational actors who participate in the processes.

Leveraging big-data for business process analytics

2015 ◽  
Vol 22 (4) ◽  
pp. 215-228 ◽  
Author(s):  
Alejandro Vera-Baquero ◽  
Ricardo Colomo Palacios ◽  
Vladimir Stantchev ◽  
Owen Molloy
Keyword(s):  
Big Data ◽  
Process Improvement ◽  
Business Process ◽  
Business Performance ◽  
Business Processes ◽  
Heterogeneous Systems ◽  
Map Reduce ◽  
Heterogeneous Environments ◽  
Business Process Improvement ◽  
Content Type

Purpose – This paper aims to present a solution that enables organizations to monitor and analyse the performance of their business processes by means of Big Data technology. Business process improvement can drastically influence in the profit of corporations and helps them to remain viable. However, the use of traditional Business Intelligence systems is not sufficient to meet today ' s business needs. They normally are business domain-specific and have not been sufficiently process-aware to support the needs of process improvement-type activities, especially on large and complex supply chains, where it entails integrating, monitoring and analysing a vast amount of dispersed event logs, with no structure, and produced on a variety of heterogeneous environments. This paper tackles this variability by devising different Big-Data-based approaches that aim to gain visibility into process performance. Design/methodology/approach – Authors present a cloud-based solution that leverages (BD) technology to provide essential insights into business process improvement. The proposed solution is aimed at measuring and improving overall business performance, especially in very large and complex cross-organisational business processes, where this type of visibility is hard to achieve across heterogeneous systems. Findings – Three different (BD) approaches have been undertaken based on Hadoop and HBase. We introduced first, a map-reduce approach that it is suitable for batch processing and presents a very high scalability. Secondly, we have described an alternative solution by integrating the proposed system with Impala. This approach has significant improvements in respect with map reduce as it is focused on performing real-time queries over HBase. Finally, the use of secondary indexes has been also proposed with the aim of enabling immediate access to event instances for correlation in detriment of high duplication storage and synchronization issues. This approach has produced remarkable results in two real functional environments presented in the paper. Originality/value – The value of the contribution relies on the comparison and integration of software packages towards an integrated solution that is aimed to be adopted by industry. Apart from that, in this paper, authors illustrate the deployment of the architecture in two different settings.

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