Innovative Business Models in Tourism and Hospitality

2020 ◽  
pp. 164-184
Author(s):  
Sonia Ferreira Dias ◽  
Victor Alves Afonso
Keyword(s):  
Information And Communication Technologies ◽  
Business Models ◽  
New Technologies ◽  
Spillover Effect ◽  
Tourism Industry ◽  
New Business ◽  
Technological Developments ◽  
Information And Communication ◽  
Tourism And Hospitality ◽  
New Generation

Information and communication technologies had a significant impact throughout the tourism industry, raising a new generation of consumers who discover the potential of technology, especially mobile, to create more attractive tourist experiences. For this reason, there is a need to understand better the new tourist business models resulting from the use of the latest technologies, as an answer to these “new” consumer demands. Therefore, it will assess which business models are most efficient to the success and revenues of mobile travel applications (MTA). The tourist market progress in the last years had serious impacts from the latest technological developments. These changes impact directly the touristic business and new business models have emerged as a response to the arrival of a wide range of new technologies, mainly in the mobile area. Another important factor was the spillover effect that these changes had in the market of MTA. So, it is pressing to understand which models are more viable, why they are a success and how they generate revenues.

Digital Transformation and Change Management at Organizations in the Textile Industry

2020 ◽  
pp. 144-174
Author(s):  
Carmen De-Pablos-Heredero
Keyword(s):  
Change Management ◽  
Information And Communication Technologies ◽  
Textile Industry ◽  
Customer Value ◽  
Business Models ◽  
New Technologies ◽  
Communication Technologies ◽  
Digital Transformation ◽  
New Business ◽  
Information And Communication

Organizational changes are required for the implementation of information and communication technologies (ICT) at firms operating in the textile industry. Technologies for a new way of doing things will not provide good results if applied to an old established process. ICT allows putting into action processes in a different way, which may result in many cases, in more efficient and convenient process from the perspective of customer value generation. Textile firms highly invest in digital transformation to get new business models that constitute a challenge for traditional ways to operate. For that, they must face organisational changes. Change management implies leaving a group of structures, procedures, and behaviours and the adoption of new ones. Organizations must be able to identify potential efficient processes as a consequence of the application of new technologies. An appropriate management of more tangible aspects—equipment, financial resources—and intangible ones—people, users, and perceptions—will have impact on change management results.

scholarly journals Sharing economy development in urban transport systems

2021 ◽  
Vol 7 (3) ◽  
pp. 56-66
Author(s):  
Elena M. Volkova
Keyword(s):  
Information And Communication Technologies ◽  
Job Search ◽  
Business Models ◽  
New Technologies ◽  
Sharing Economy ◽  
Urban Transport ◽  
Transport Systems ◽  
Transport Services ◽  
New Business ◽  
Information And Communication

The evolution of urban transport systems leads to the emerging of new forms of transport services. This trend is increasing during the period of intensive development of new technologies, for example, digital technologies and smart transport systems. However, smart transport system involves not only implementation of information and communication technologies, but also changes in the business model of transport company, forms of their interaction with competitors and consumers. One of this new forms is transport sharing, which is the part of sharing economy. The latter involves the reduction of private ownership and sharing of benefits in different industries. Sharing economy is mainly develops in such areas as housing rental, trade and procurement, job search, and project financing. Recently, the accelerated development of sharing consumption of transport services with the accompanying development of electronic travel search services has attracted attention. This trend may in the near future significantly affect the structure of transport market, as well as forms and methods of doing business in urban transport, so the study of the segment of shared consumption in transport is of particular relevance. The purpose of this article is classification of new business models in the segment of transport sharing, as well as identification of the problems of transport sharing development in Russian megacities. The material for the research was taken from open sources, available publications and scientific articles on the economy of shared consumption.

New tools for developing the living environment (based on materials of Gaidar Forum – 2021)

2021 ◽  
Vol 23 (1) ◽  
pp. 6-12
Author(s):  
NATALYA YASKOVA ◽  
Keyword(s):  
Information And Communication Technologies ◽  
Business Models ◽  
Communication Technologies ◽  
Living Environment ◽  
Investment Activity ◽  
New Business ◽  
Information And Communication ◽  
The Government ◽  
National Economies ◽  
Expert Community

The pandemic has become the reason for structural reforms as well as for discussing many issues by the expert community. In this regard, the Gaidar Forum – 2021 became the very platform where experts in various fields of knowledge could meet. Specialists discussed such issues as sustainable development problems, the innovative focus of development, the introduction of IT technologies, restructuring of national economies, new business models, etc. Most of the questions, one way or another, concern the problem of the evolution of the living environment. These are the questions that were presented by the experts of the “Building together” discussion platform. Analyzing the results of the construction complex, which ensures the implementation of the national project “Housing and the Urban Environment”, made it possible to identify the nature of further measures taken by the Government of the Russian Federation in order to create a competitive living environment. Experts systematized the prospects for business models of investment and construction activities involved in the development of territories, identified new tools for enhancing investment activity, and focused the attention of the authorities on information and communication technologies used in modeling the living environment.

scholarly journals Leveraging inter-tourists interactions via chatbots to bridge academia, tourism industries and future societies

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Davide Calvaresi ◽  
Ahmed Ibrahim ◽  
Jean-Paul Calbimonte ◽  
Emmanuel Fragniere ◽  
Roland Schegg ◽  
...  
Keyword(s):  
Information And Communication Technologies ◽  
Service Providers ◽  
Tourism Industry ◽  
Future Research ◽  
Proof Of Concept ◽  
Content Type ◽  
Tourism Sector ◽  
Information And Communication ◽  
Tourism And Hospitality ◽  
Multi Stakeholder

PurposeThe tourism and hospitality sectors are experiencing radical innovation boosted by the advancements in Information and Communication Technologies. Increasingly sophisticated chatbots are introducing novel approaches, re-shaping the dynamics among tourists and service providers, and fostering a remarkable behavioral change in the overall sector. Therefore, the objective of this paper is two-folded: (1) to highlight the academic and industrial standing points with respect to the current chatbots designed/deployed in the tourism sector and (2) to develop a proof-of-concept embodying the most prominent opportunities in the tourism sector.Design/methodology/approachThis work elaborates on the outcomes of a Systematic Literature Review (SLR) and a Focus Group (FG) composed of experts from the tourism industry. Moreover, it presents a proof-of-concept relying on the outcomes obtained from both SLR and FG. Eventually, the proof-of-concept has been tested with experts and practitioners of the tourism sector.FindingsAmong the findings elicited by this paper, we can mention the quick evolution of chatbot-based solutions, the need for continuous investments, upskilling, system innovation to tackle the eTourism challenges and the shift toward new dimensions (i.e. tourist-to-tourist-to-chatbot and personalized multi-stakeholder systems). In particular, we focus on the need for chatbot-based activity and thematic aggregation for next-generation tourists and service providers.Originality/valueBoth academic- and industrial-centered findings have been structured and discussed to foster the practitioners' future research. Moreover, the proof-of-concept presented in the paper is the first of its kind, which raised considerable interest from both technical and business-planning perspectives.

scholarly journals Financial sector evolution and competencies development in the context of information and communication technologies

2020 ◽  
Author(s):  
Ilja Arefjevs ◽  
◽  
Aivars Spilbergs ◽  
Andris Natrins ◽  
Atis Verdenhofs ◽  
...  
Keyword(s):  
Information And Communication Technologies ◽  
Business Model ◽  
Business Models ◽  
Business Processes ◽  
New Products ◽  
Communication Technologies ◽  
Financial Sector ◽  
New Business ◽  
Information And Communication ◽  
Competencies Development

The development of information and communication technologies (ICT) has a significant impact on the business model of companies operating in the financial sector. Digital transformation leads to changing existing business model rapidly, as well as necessity of developing new processes specifically related to the use of ICT in business processes, development of new products and updating existing ones. At present, changes in the demand for ICT related processes in financial sector are observed both through the development of different technologies and their applications core or ancillary processes (e.g. innovations in payment systems including crypto currencies, blockchain-assisted smart contract, credit markets and insurance including peer-to-peer lending). Based on the opportunities offered by ICT, new business models need to be developed in the financial sector to transform these capabilities into new products and services that respond to changing customer demand. The aim of research to investigate the changes taking place in financial sector in the light of developments in ICT for acquisition of necessary competencies. Research methodology includes systematic review of scientific literature, analysis of selected financial sector statistics, semi-structured industry expert interviews and statistics analysis. The empirical study is limited to the financial sector of Latvia. Although due to the global nature of the financial sector the research findings could be applied internationally.

Entrepreneurial Activity Dynamics That Enhance Tourism in Montijo Municipality

2021 ◽  
pp. 16-33
Author(s):  
Teresa Gomes Costa ◽  
Inês Lisboa ◽  
Nuno Miguel Delicado Teixeira ◽  
Zélia Duarte ◽  
Teresa Godinho
Keyword(s):  
Information And Communication Technologies ◽  
Business Models ◽  
National Level ◽  
Communication Technologies ◽  
Social Progress ◽  
Entrepreneurial Activity ◽  
Health Crisis ◽  
New Business ◽  
Information And Communication ◽  
Tourism Activity

Montijo municipality is in Setúbal district and belongs to Lisbon metropolitan area. Many new projects have emerged in the county related to tourism. However, the health crisis that plagued the world in early 2020 raised several concerns about the entrepreneurial activity of this municipality. Thus, this study has as main objective to broadcast the entrepreneurial activity that enhances tourism in Montijo municipality, before the health crisis and to present a reflection on the future of this activity in the post-COVID-19 era. It was possible to verify that the county has a set of positive indicators with regard to tourism activity and is one of the most dynamic at national level in terms of entrepreneurship. Besides that, the implementation of new business models, new products and services, new distribution and marketing forms, based on information and communication technologies can be very important to disseminate the region and to add value to the tourist experience and business, contributing to making the region a national reference of economic and social progress.

Progress on information and communication technologies in hospitality and tourism

2014 ◽  
Vol 26 (5) ◽  
pp. 727-750 ◽  
Author(s):  
Rob Law ◽  
Dimitrios Buhalis ◽  
Cihan Cobanoglu
Keyword(s):  
Content Analysis ◽  
Information And Communication Technologies ◽  
Communication Technology ◽  
Communication Technologies ◽  
Content Type ◽  
Technological Developments ◽  
Information And Communication ◽  
Hospitality And Tourism ◽  
Tourism And Hospitality ◽  
Practical Implications

Purpose – The purpose of this paper is to establish the progress of information and communication technology (ICT) based on a review of papers published in tourism and hospitality journals between 2009 and 2013. Design/methodology/approach – Based on three major databases, 107 journal papers were retrieved and reviewed. The papers were grouped into two major categories, consumer and supplier, which generally comprise the key players in the industries. Findings – A content analysis showed that hospitality and tourism industries use ICT in different functional units and for different applications. This, in turn, indicates their wide adoption in the industry. Industrial implications are discussed. Practical implications – On the basis of the content analysis, industry practitioners can learn about up-to-date practices and decide how to take advantage of recent technological developments. Originality/value – A major contribution of this paper is the comprehensive review of recently published papers in tourism and hospitality journals from the perspectives of consumer and supplier.

Trends in the Renewable Energy Business

2021 ◽  
pp. 1932-1941
Author(s):  
Adrian Tantau ◽  
Robert Staiger
Keyword(s):  
Renewable Energy ◽  
Information And Communication Technologies ◽  
Business Models ◽  
Technology Development ◽  
Dynamic Environment ◽  
Communication Technologies ◽  
New Information ◽  
The Future ◽  
New Business ◽  
Information And Communication

The renewable energy business increase its volume each year due to the technology development and due to new business opportunities based on international (e.g., EU) and national support schemes, that have the goal to reduce the CO2 and other emissions of GHG. This chapter presents the main trends in the renewable energy business with main focus on the PV and H2 business. The objective of this chapter is to design a picture of the future of the renewable energy and not only. It is a view of the future of our planet in a dynamic environment characterized by proliferation of new renewable energy installments that are more personalized due to the diffusion of new information and communication technologies (IoT, Big Data, Smart grid) and new business models. The chapter offer an answer regarding to the future of renewable energy business in general, and to the future of PV and H2 business in special.

scholarly journals Orchestrating Smart Cities, New Disruptive Business Models and Informal Enterprises

2020 ◽  
Author(s):  
Ben Mkalama ◽  
Bitange Ndemo
Keyword(s):  
Information And Communication Technologies ◽  
Business Models ◽  
Industrial Revolution ◽  
Smart Cities ◽  
Communication Technologies ◽  
Sub Saharan Africa ◽  
New Business ◽  
Information And Communication ◽  
Sub Saharan ◽  
New Business Models

As the fourth industrial revolutions technologies intensify, cities are becoming smarter, new business models are emerging and informal enterprises are formalizing by default. Research demonstrates that the future of our world is decided by the quality of its future cities. As cities invest in information and communication technologies (ICTs) and embrace the Fourth Industrial Revolution (4IR) technologies to make life easier and solve many of the problems we face today, employment opportunities expand and citizens enjoy better lifestyle. This chapter will examine how the concept of smart cities is disrupting existing business models and creating new ones that have positively impacting Africa’s informal enterprise sector. The chapter leverages abundance theory to explain the emerging phenomenon in the nexus between smart cities, new business models and informal enterprises in Sub-Saharan Africa. The study finds that indeed the concept of smart cities is indeed facilitating new business models that are formalizing the informal sector.

scholarly journals Collaborative Networks: A Pillar of Digital Transformation

2019 ◽  
Vol 9 (24) ◽  
pp. 5431 ◽  
Author(s):  
Luis M. Camarinha-Matos ◽  
Rosanna Fornasiero ◽  
Javaneh Ramezani ◽  
Filipa Ferrada
Keyword(s):  
Information And Communication Technologies ◽  
Business Models ◽  
Industrial Revolution ◽  
Digital Transformation ◽  
Collaborative Networks ◽  
Sustainable Solutions ◽  
New Organizational Forms ◽  
New Business ◽  
Information And Communication ◽  
New Research

The notion of digital transformation encompasses the adoption and integration of a variety of new information and communication technologies for the development of more efficient, flexible, agile, and sustainable solutions for industrial systems. Besides technology, this process also involves new organizational forms and leads to new business models. As such, this work addresses the contribution of collaborative networks to such a transformation. An analysis of the collaborative aspects required in the various dimensions of the 4th industrial revolution is conducted based on a literature survey and experiences gained from several research projects. A mapping between the identified collaboration needs and research results that can be adopted from the collaborative networks area is presented. Furthermore, several new research challenges are identified and briefly characterized.

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