The Political Economy of Information Management

Author(s):  
Vincent Homburg

Information system development is often seen as a rational process of consecutive design activities aimed at integrated information systems. Especially in settings where actors with varying interests operate, like in the development and use of so-called interorganizational information systems, these rational approaches rarely result in satisfying outcomes. In this chapter, the development of a Research Information System is analyzed in terms of alternative, political views on information management. It is concluded that integration of data schemes should not be an aim for information system development, especially for situations in which interests and objectives vary considerably. Furthermore, in such situations, information system development should be managed as a process in which various stakeholders enter and leave arenas, rather than as a project.

Author(s):  
Khaoula Benmoussa ◽  
Majida Laaziri ◽  
Samira Khoulji ◽  
Kerkeb Mohamed Larbi ◽  
Abir El Yamami

<p><span lang="EN-US">Considering the importance of the ergonomic aspect for information systems in providing an easy use of the computing systems, this paper focuses on the elaboration of a hybrid model for the ergonomic evaluation of information systems that merges a set of inspection dimensions such as accessibility, practicality, emotionality, and technological persuasion. Details on how the model has been constructed and data have been collected are presented. For the evaluation of our model, a situation of an information system for scientific research (SIMArech) in Moroccan Universities has been studied. This model can be used by ergonomist and human factor professionals. It is found that the proposed heuristics can effectively assess the most important dimensions of scientific research information systems.</span></p>


1997 ◽  
Vol 3 (1) ◽  
pp. 76
Author(s):  
Julie Bargenquast

The Community Health Information Development (CHID) Project, a project for NSW Health, was initiated in August 1994. The goal of CHID was to assess the feasibility of an information system for this sector of the NSW health system which could answer questions on the business functions, performance measurement, service planning and service quality of community health. An organisational structure and process were developed by October 1994. That organisational structure and process were utilised for the assessment of the community health environment to determine the feasibility of, and requirements for, a community health information system. A brief overview of the four interrelated Working Parties' findings: Service Domains; Common Data Set; Information Management; and, Information Technology is provided. The key concepts in the Community Health Information Model (CHIM), a deliverable of the Information Management Strategy, is then outlined. This model, built through extensive consultation with community health workers, is accompanied by a dictionary which outlines each community health entity and attribute. The Community Health Information Model has 230 entities, approximately 485 attributes and 357 relationships between those entities and attributes and provides a common language for communication within community health. An overview of the Community Health Function Model, a companion model for the CHIM, is then provided. A Function Model describes the processes which generate the entities and attributes in an Information Model. The Function Model is also used to inform the scope of information system development, the next phase of this project. Following completion of the assessment phase in November 1994, a Business Case for the development of an information system for community health was accepted by the executive of NSW Health (the NSW health department). The paper outlines briefly, progress on the development of the information system and the proposed timeline for implementation.


2019 ◽  
Author(s):  
Jorge Revez

Objective - The CRIS (Current Research Information System) systems implemented in Portugal are discussed and the role that libraries have played in the development of these information systems is sought. Methodology - A qualitative methodology was adopted through the study of two cases, providing a point of view on the relationship between libraries and researchers in science and technology. Results - The increasingly significant presence of CRIS systems in Portugal stands out but with a timid participation of libraries in their implementation and development process. Discussion - The relevance of libraries in new information contexts, the definition of science management policies that consider the context and the various actors involved in the development of information systems and the effectiveness of national coordination structures that organize information of researchers in science and technology are discussed. Limitations - The data obtained are partial and of a secondary nature. Originality - An unprecedented point of view is provided on the relationship in Portugal between the scientific community and libraries as information and support services for the organization of science. Objetivo – Abordam-se os sistemas CRIS (Current Research Information System) implementados em Portugal e procura-se conhecer o papel que as bibliotecas têm desempenhado no desenvolvimento destes sistemas de informação. Metodologia – Foi adotada uma metodologia qualitativa, através do estudo de dois casos, fornecendo um ponto de vista sobre a relação entre as bibliotecas e os investigadores em ciência e tecnologia. Resultados – Destaca-se a presença cada vez mais significativa dos sistemas CRIS em Portugal mas uma participação tímida das bibliotecas no seu processo de implementação e desenvolvimento. Discussão – Problematiza-se a relevância das bibliotecas nos novos contextos informacionais, a definição de políticas de gestão da ciência que considerem o contexto e os diversos atores envolvidos no desenvolvimento de sistemas de informação e a eficácia das estruturas de coordenação nacional que organizam a informação relativa aos investigadores em ciência e tecnologia. Limitações – Os dados obtidos são parcelares e de natureza secundária. Originalidade – É fornecido um ponto de vista inédito sobre a relação existente em Portugal entre a comunidade científica e as bibliotecas enquanto serviços de informação e de suporte à organização da ciência.


Author(s):  
Dragos Vieru

This study analyzes the interactions among individuals engaged in two information system development (ISD) projects aimed to support an organization created by the merger of previously independent entities. The literature on post-merger integration (PMI) suggests that new information systems (IS) that would span the boundaries of the previously independent firms need to be implemented to facilitate a specific level of integration. Yet, there is a lack of studies on the issue of post-merger boundary management during ISD projects. The authors draw on a sociomaterial perspective to analyze two ISD projects in a PMI context of a merger of three hospitals. In both projects, the final IS-enabled practices differed from the post-merger practices that had been planned by the new hospital management. The analysis suggests that post-merger practices were the result of dialectic processes of resistance to, and negotiation of, the two systems reconfiguration after their implementation.


Author(s):  
SANJEEV MANCHANDA ◽  
S. B. SINGH ◽  
MAYANK DAVE

The aim of the present research work is to develop an information system development process and a model for the development of new generation information systems. New age information systems are those information systems that are capable of fulfilling the demand of highly dynamic information requirements derived from the competitive environments of business organizations and support controlling the complexity involved in their maintenance and software configuration management. Present research work analyzes the theoretical, financial, technical and practical problems related to the information system development, maintenance and change management to propose an appropriate system development process and a model for the development as well as maintenance of information systems with maximum software reuse. The proposed system development process and model provide inherent support to the business organizations in having total control over information system development, maintenance and software configuration management.


2017 ◽  
Vol 2 (2) ◽  
pp. 93 ◽  
Author(s):  
Ali Mustopa

IT Helpdesk is a service unit that is responsible to help in overcoming the problems related to the usage of ICT facilities at Universitas AMIKOM Yogyakarta. IT Helpdesk provides some form of services that can be utilized by academic community at Universitas AMIKOM Yogyakarta in usage of ICT services. This unit services include installation, troubleshooting software, service and computer maintenance. This research discusses about how information system development for user, consumer and manajamen IT Helpdesk. IT Helpdesk of Universitas AMIKOM Yogyakarta currently has an information system that includes the management of user registration and financial data. However, there is no information systems that provides detailed information from the consumer, which can be utilized by consumers IT Helpdesk itself in tracking the services status. Additionally, the current system has not been able to support management requirements in monitoring and evaluating the performance of technicians. The results of the research is a system that can provide information with a fast and accurate to the consumer and management of IT Helpdesk.


2020 ◽  
Vol 1 (2) ◽  
pp. 51-66
Author(s):  
Sri Rejeki, Kusdarnowo Hantoro, Rahmat Purnomo

This writing discusses the creation of a correspondence filing information system with the aim of making it easier for the secretariat to archive letters in incoming and outgoing mail data at the Environmental Service, and minimizing data loss, and speeding up the process of retrieval of archived data at the time needed so as not to repetition of archiving so that it is faster and more precise. The development of information systems uses the programming language PHP, HTML, CSS, and Java Script and uses the MySQL database. The information system development method uses the waterfall method. The results of this research can be implemented in the form of a web-based archiving information system.


Author(s):  
M. Gordon Hunter

When is an information system development outcome considered a success and when is it considered a failure? What factors contribute to a conclusion of either success or failure? How does the situation arise to create the environment which contributes to the above conclusions? Generally, an information system is considered a success when it does what it is supposed to and/or the user is satisfied with the system’s performance in support of the information-providing and decision-making responsibilities. Naturally, this area is fraught with the problems inherent in divergent interpretations of “what it is supposed to do,” “satisfaction,” and “systems performance.” Suffice it to say, when the systems developer and user are in positive agreement about these interpretations, the information system development outcome may be considered successful.


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