Personality Characteristics of Established IT Professionals II

Author(s):  
Ronald A. Ash ◽  
Joshua L. Rosenbloom ◽  
LeAnne Coder ◽  
Brandon Dupont

Women are underrepresented in the information technology (IT) workforce relative to the overall labor force, comprising about 35% of the IT workforce and 45% of the overall labor force (Information Technology Association of America, 2003). A basic question to be addressed is whether this underrepresentation is a function of barriers to employment of women in this career field or a function of career-related choices that a majority of women make during their lives. The research reported here is part of a series of studies attempting to better understand the reasons underlying this underrepresentation of women in this reasonably lucrative profession. Through a grant provided by the National Science Foundation (NSF 29560) and in partnership with Consulting Psychologists Press, we have been able to design and conduct an extensive survey of professional workers, IT professionals and a comparable set of non-IT professionals. The non-IT professionals included individuals who are similar to the IT sample in terms of education level (but not specific degree fields) and who work in jobs with comparable human attribute demands, including written comprehension, oral comprehension, oral expression, written expression and deductive reasoning. The survey items include measures of occupational personality constructs (RIASEC) and Personal Style Scales (PSS). The purpose of this article is to document similarities and differences between established IT and non-IT professionals and between males and females on these variables, thereby establishing a benchmark for comparisons with future samples of IT professionals. Why is this worth doing? Because in the last decade of the 20th century, a critical mass of knowledge related to personality in work organizations developed. Personality contributes to all that happens during a person’s career, and informs our understanding of things like work motivation, job attitudes, citizenship behavior, leadership, teamwork, well-being, and organizational culture. Increasingly we have realized that personality plays an important role in determining who is hired and fired (cf. Schneider & Smith, 2004), as well as who voluntarily stays in and leaves organizations (cf. Harmon, Hansen, Borgen, & Hammer, 1994; Holland, 1997).

Author(s):  
Ronald A. Ash ◽  
Joshua L. Rosenbloom ◽  
LeAnne Coder ◽  
Brandon Dupont

Women are under represented in the information technology (IT) workforce relative to the overall labor force, comprising about 35% of the IT workforce and 45% of the overall labor force (Information Technology Association of America, 2003). A basic question to be addressed is whether this under representation is a function of barriers to employment of women in this career field, or a function of career-related choices that a majority of women make during their lives. The research reported here is part of a series of studies attempting to better understand the reasons underlying this under representation of women in this reasonably lucrative profession. Through a grant provided by the National Science Foundation (NSF 29560) and in partnership with Consulting Psychologists Press, we have been able to design and conduct an extensive survey of professional workers, IT professionals and a comparable set of non- IT professionals. The non-IT professionals included individuals who are similar to the IT sample in terms of education level (but not specific degree fields) and who work in jobs with comparable human attribute demands, including written comprehension, oral comprehension, oral expression, written expression and deductive reasoning. The survey items include measures of Big Five personality constructs (NEOAC) and Core Self-Evaluations (CSE). The purpose of this article is to document similarities and differences between established IT and non-IT professionals and between males and females on these variables, thereby establishing a benchmark for comparisons with future samples of IT professionals. Why is this worth doing? Because in the last decade of the 20th century, a critical mass of knowledge related to personality in work organizations has developed. Personality contributes to all that happens during a person’s career, and informs our understanding of things like work motivation, job attitudes, citizenship behavior, leadership, teamwork, well-being and organizational culture. Increasingly, we have realized that personality plays an important role in determining who is hired and fired (see Schneider & Smith, 2004).


Author(s):  
Joshua L. Rosenbloom ◽  
Ronald A. Ash ◽  
LeAnne Coder ◽  
Brandon Dupont

Women are under represented in the information technology (IT) workforce. In the United States, although women make up about 45% of the overall labor force they make up only about 35% of the IT workforce. (Information Technology Association of America, 2003, p. 11). Within IT, women’s representation declines as one moves up to higher-level occupations. While women are relatively more numerous among data entry keyers and computer operators, they are relatively less likely to be found in high-level occupations like systems analysts and computer programmers. The relatively low representation of women in IT fields parallels a broader pattern of gender differentials in other scientific and technical fields. In all science, technology, engineering, and mathematics fields combined, women held 25.9% of jobs in 2003. Women’s representation varies widely by sub-fields, however; 65.8% of psychologists and 54.6% of social scientists are women, but only 10.4% of engineers, and 37.4% of natural scientists (Commission on Professionals in Science and Technology, 2004, p. 2). Over the course of the past 100 years, there has been a dramatic change in women’s economic role. In 1900, only one in five adult women worked outside the home, and most of these were young and unmarried (Goldin, 1990). Since then, male and female labor force participation rates have tended to converge. Between 1900 and 1950 there was a gradual expansion of women’s labor force participation. After World War II the pace of change accelerated sharply as more married women entered the labor force. During the 1960s and early 1970s a series of legal changes significantly broadened protection of women’s rights ending essentially all forms of overt discrimination (Fuchs, 1988; Long, 2001, p. 9-10). The removal of these barriers in combination with the availability of cheap and reliable birth control technology greatly facilitated the entry of women into higher education, and technical and professional positions (Goldin & Katz, 2002). Nevertheless, as the figures cited at the outset reveal, women’s participation in IT and other technical fields has not increased as rapidly as it has in less technical fields. And in striking contrast to the general trend toward increasing female participation in most areas of the workforce, women’s share of the IT workforce in the United States has actually declined over the past two decades. Any effort to explain gender differences in IT must begin with an understanding of how the number, characteristics, and pay of women in IT have evolved over time, and across different sub-fields within IT. This chapter provides a foundation for this analysis by documenting recent changes in the number of women employed in IT, their demographic characteristics, and relative pay.


Author(s):  
Keri A. Logan ◽  
Barbara Crump

This chapter discusses workplace attitudes and policies that continue to affect women’s participation, retention, and promotion in the information technology (IT) workforce. It draws on data collected from two qualitative studies of New Zealand women working in the industry. The findings reveal that there are some distinct differences in the way in which males and females operate in the workplace, and that women’s values and different work practices are often not taken into account by management. Managers of IT professionals who recognise the subtleties of the gendered culture of the IT work environment and who develop and implement equitable policies and strategies will be rewarded by a creative, innovative, and productive workforce.


Author(s):  
Myungsook Klassen ◽  
Russell Stockard Jr.

The issue of the underrepresentation of women in the information technology (IT) workforce has been the subject of a number of studies, and the gender gap was an issue when the digital divide dominated discourse about women’s and minority groups’ use of the Internet. However, a broader view is needed. That perspective would include the relation of women and IT in the communities in which they live as well as the larger society. The information society that has emerged includes the United States (U.S.) and the globalized economy of which it is an integral part. Women and minorities, such as African Americans and Latinos, are underrepresented in computer science (CS) and other IT positions in the U.S. In addition, while they are no longer numerically underrepresented in access to computers and the Internet, as of 2000 (Gorski, 2001), they continue to enjoy fewer benefits available through the medium than white boys and men. The following article explores the diversity within women from the perspectives of race, ethnicity and social class in North America, mainly the U.S. The technology gender and racial gap persists in education and in the IT workforce. A broader and deeper look at women’s positions in relation to the increasingly techno-centric society reveals that women may have reached equality in access, but not in academic study and job opportunities.


Author(s):  
Jeria L. Quesenberry

Despite the shortage of information technology (IT) professionals in the global economy, women are largely underrepresented in the IT workforce. Prior research on gender stratification demonstrates that this underrepresentation is a reflection of organizational and social structures. As a result, it is necessary to understand the characteristics of the IT workforce, and in particular, the opportunities and constraints that influence career choice of IT professionals. For these reasons, the purpose of this chapter is to examine the career anchors of women in the American IT workforce. The data for this examination comes from a quantitative survey conducted with 210 women. The findings make a theoretical contribution to the career anchor research of women in the IT workforce.


Author(s):  
Andrea H. Tapia

What is the responsibility of the information technology (IT) industry in addressing gender issues? Exploring recruitment and retention issues that exist for women are crucial for increasing the capacity and diversity of the IT profession. An understanding of the underlying causes of gender under representation in the IT profession is needed to develop effective workplace human resource strategies to attract and retain more of this underrepresented group. Unfortunately, while there is a documented need for a deeper understanding of the imbalance in this field, there is a lack of adequate data, methods and theory to provide a basis for explanation and prediction. Despite numerous efforts to recruit and retain women into both educational programs in IT and the IT workforce, these efforts have largely proved unsuccessful. Women remain acutely underrepresented at the higher-paying professional and managerial levels (National Science Foundation, 2000; National Action Council for Minorities in Engineering, 2001-2002; Annenberg Public Policy Center, 2001; ITAA, 2003; Geewax, 2000; Spender, 1997). While women now represent a significant proportion of the labor force, they continue to be underrepresented in the IT workforce. Women have made few gains in employment numbers in the sector between 1996 and 2002. The Information Technology Association of America (ITAA) (2003) reported that the percentage of women in the overall IT workforce actually dropped from 41% to 34.9%. The underrepresentation of women in the IT workforce can be attributed to a “pipeline” issue. Women earn significantly fewer undergraduate degrees in computer science and engineering than their representation in the United States (U.S.) population. (Camp, 1997; Freeman & Aspray, 1999; U.S. Department of Education, National Center for Education Statistics, 2002).


Author(s):  
Thomas W. Ferratt ◽  
Harvey G. Enns ◽  
Jayesh Prasad

Information technology has become increasingly pervasive in the products and services of organizations. Similarly, IT has become increasingly essential in supporting work at all organizational levels. These forces have increased the demand for the work that IT professionals perform. At the same time, managerial initiatives for increased efficiencies have led to increases in outsourcing and downsizing. As a result, the IT human-resource (HR) strategies that organizations employ vary (Agarwal & Ferratt, 1999). Different IT HR strategies are implemented through differences in HR practices, such as differences in employment guarantees, career development, and the flexibility allowed in scheduling one’s work. These differences in IT HR practices result in different employment arrangements for IT professionals. According to fit theory and research (Kristof, 1996; Kristof-Brown, Zimmerman, & Johnson, 2005), the fit between what the organization supplies and what the IT professional needs influences attitudinal and behavioral outcomes, such as satisfaction, turnover, performance, and helping behavior. If an organization has a common set of IT HR practices for all IT professionals, greater fit and the organizationally desired outcomes associated with greater fit will most likely occur if all IT professionals have a common set of needs. A question that arises is whether all IT professionals do have a common set of needs. If subgroups of IT professionals have different needs but an organization has a common set of IT HR practices for all IT professionals, that organization may not appeal to a valuable pool of potential employees. Recent analysis of the composition of the U.S. workforce shows that women are underrepresented in IT (Information Technology Association of America [ITAA], 2003, 2005a, 2005b). The percentage of women in the professional and management ranks of the IT workforce was 24.9% in 2004; the percentage in all IT workforce positions, including lower level administrative job categories, was 32.4%. In comparison, the percentage of women in the overall workforce was 46.5%. One potential explanation for this underrepresentation could be that organizations do not provide employment arrangements that address the needs of women as well as they do the needs of men and, thus, are unable to attract and retain IT professionals equally from these gender subgroups.


Author(s):  
Tiffany Barnes ◽  
Sarah Berenson ◽  
Mladen A. Vouk

The underrepresentation of women in science, technology, and engineering careers is of growing national concern (Vesgo, 2005; National Academy of Engineering, 2002; National Science Foundation, 2004; National Research Council, 2001). While the information technology (IT) workforce appears to be becoming more diverse in terms of race and country of birth, it is becoming less diverse in terms of gender (AAUW, 2000; Malcom, Babco, Teich, Jesse, Campbell, & Bell, 2005; NSF, 2004; Vesgo, 2005). This trend is of particular concern, since women may face unequal access to rewarding IT careers, while society and the IT workforce suffer without the valuable contributions that women might make through the creation of new information technologies (Cohoon, 2005; Freeman & Cuny, 2005). Past studies have highlighted a tendency of talented young girls to enroll in less rigorous mathematics courses beginning in the middle grades (e.g., Kerr, 1997) and have hypothesized that this lack of preparation creates a barrier to science, technology, and engineering disciplines. In response to the increased under-representation of women in IT, Girls on Track (Got), a year round enrichment program and summer camp, was created in 1998 to encourage talented middle school girls to persist in taking college-bound courses in math, science, and computer science through high school. It was our conjecture that some of these well-prepared girls would later become creative future IT workers. We have undertaken a longitudinal study of approximately 200 girls who were enrolled in the NSF funded 1999-2001 Girls on Track program, with the goal of creating a model of persistence of these young women into IT careers. This study is now in its seventh year. In this article, we present our somewhat surprising findings. It would appear that talented young women, though prepared and able, are not choosing to pursue IT careers. We suggest some ways the thinking about IT may need to change to encourage broader career-level participation.


2009 ◽  
pp. 1753-1760
Author(s):  
Haiyan Huang

The underrepresentation of women in the information technology (IT) sector has been widely studied in the contexts of western countries such as North American and Western European countries. These studies indicate that the underrepresentation of women in the IT sector is unveiled in multiple perspectives, including IT access, the development, adoption and use of IT, IT education, and the IT workforce in general and within the IT workforce structure itself (e.g., different levels of IT positions) (Cooper & Weaver, 2003; Gürer & Camp, 2002; Hartzel, 2003; Klein, Jiang & Tesch, 2002; Margolis & Fisher, 2002; Rommes, 2002; Trauth, 2002; von Hellens, Neilsen, & Beekhuyzen, 2001; Webster, 1996). Why is it important to study issues related to gender and information technology? First, it is argued that the information technology sector should value and leverage all kinds of diversity (including gender diversity as one dimension) to enhance productivity, to facilitate IT innovation, and to develop IT for a wide variety of people (Avgerou, 2002; Roberts, 2003; Trauth, Huang, Morgan, Quesenberry, & Yeo, 2006). Second, it is also argued that women’s underrepresentation in and exclusion from information technology can be attributed to power and socio-cultural reproduction of inequality through technology development and use, and the historically socialconstruction of technology fields as “masculine” domains, which result in a gendered digital divide (Cockburn, 1985; Kvasny & Trauth, 2002; Kvasny & Truex, 2001; Wajcman, 1991, 2004; Woodfield, 2000). Ignorance or failure to address issues related to gender and IT will further marginalize women’s participation in future economic and social development, and will endanger social equality and social welfare in general (Kvasny & Trauth, 2002). A significant trend of the contemporary information technology industry is towards globalization, which is manifested through a variety of established practices such as IT offshore outsourcing, global software development, and innovation through global R&D (research & design) collaboration (Sahay, Nicholson, & Krishna, 2003; Walsham, 2000, 2001, 2002). Such a globalization trend of the IT industry and market has put forward new challenges to gender and IT research, to incorporate the cross-cultural dimension. Similar to the rationale for studying gender and IT in developed countries (leveraging diversity and improving social inclusion), Hafkin and Taggart (2001) argued that it is imperative to examine the cultural factors while studying gender and IT in developing countries


Author(s):  
Haiyan Huang

The underrepresentation of women in the information technology (IT) sector has been widely studied in the contexts of western countries such as North American and Western European countries. These studies indicate that the underrepresentation of women in the IT sector is unveiled in multiple perspectives, including IT access, the development, adoption and use of IT, IT education, and the IT workforce in general and within the IT workforce structure itself (e.g., different levels of IT positions) (Cooper & Weaver, 2003; Gürer & Camp, 2002; Hartzel, 2003; Klein, Jiang & Tesch, 2002; Margolis & Fisher, 2002; Rommes, 2002; Trauth, 2002; von Hellens, Neilsen, & Beekhuyzen, 2001; Webster, 1996). Why is it important to study issues related to gender and information technology? First, it is argued that the information technology sector should value and leverage all kinds of diversity (including gender diversity as one dimension) to enhance productivity, to facilitate IT innovation, and to develop IT for a wide variety of people (Avgerou, 2002; Roberts, 2003; Trauth, Huang, Morgan, Quesenberry, & Yeo, 2006). Second, it is also argued that women’s underrepresentation in and exclusion from information technology can be attributed to power and socio-cultural reproduction of inequality through technology development and use, and the historically social-construction of technology fields as “masculine” domains, which result in a gendered digital divide (Cockburn, 1985; Kvasny & Trauth, 2002; Kvasny & Truex, 2001; Wajcman, 1991, 2004; Woodfield, 2000). Ignorance or failure to address issues related to gender and IT will further marginalize women’s participation in future economic and social development, and will endanger social equality and social welfare in general (Kvasny & Trauth, 2002). A significant trend of the contemporary information technology industry is towards globalization, which is manifested through a variety of established practices such as IT offshore outsourcing, global software development, and innovation through global R&D (research & design) collaboration (Sahay, Nicholson, & Krishna, 2003; Walsham, 2000, 2001, 2002). Such a globalization trend of the IT industry and market has put forward new challenges to gender and IT research, to incorporate the cross-cultural dimension. Similar to the rationale for studying gender and IT in developed countries (leveraging diversity and improving social inclusion), Hafkin and Taggart (2001) argued that it is imperative to examine the cultural factors while studying gender and IT in developing countries. Although the research on the cross-cultural dimension of gender relations with information technology is limited, Galpin (2002) pointed out that the underrepresentation of women in IT seems to be a worldwide phenomenon indicated by statistics. Galpin (2002) also pointed out that there is a wide range of participation in IT by women, which is influenced by complex cultural and societal factors that are different from country to country. Models related to gender relations to IT developed in certain socio-cultural contexts may not be applicable to others (Clarke & Teague, 1994a; El Louadi & Everard, 2005; Mukhopadhyay, 1996, 2004). In addition to the importance of studying gender and IT within a specific cultural context, there is another perspective of the cross-cultural dimension of gender and IT: the increasingly diversified global IT workforce as a result of the IT skill shortage, global IT outsourcing, and other global IT collaborations. For example, under the pressure of the skill shortage of the IT workforce in America, the IT institutions and industry turn to the global intellectual pool for recruiting talented international students and skilled IT workers through F-1 and H1-B visas (National Research Council, 2001). According to the 2005 ITAA (Information Technology Association of America) report, the representation of Asian IT workers in the IT workforce doubled the number of Asian worker in the overall workforce in America (ITAA, 2005). Globally, an increasing number of countries have a maturing IT sector, which enables them to enter the global IT outsourcing market or to engage in globally distributed collaborative software work through virtual environment (Trauth et al., 2005). The mobility and cultural diversity of the global IT workforce will add more complexity to articulate their gender relations to IT since individuals may have different cultural backgrounds and experiences. Therefore, it is important for scholars and practitioners to explore the cross-cultural dimension of gender and IT to understand how the nuances of different cultural influences shape women’s relations with IT, to build knowledge with respect to the plural perspective of gender and IT research, and to prepare future global IT workforce. In this article, I first articulate the theoretical underpinnings of cross-cultural dimension of gender and IT research, then review some current studies related to this research area, and finally discuss some future research agendas.


Sign in / Sign up

Export Citation Format

Share Document