Mobile Automotive Cooperative Services (MACS)

2011 ◽  
pp. 199-214
Author(s):  
Holger Hoffman
Keyword(s):  
Process Model ◽  
Added Value ◽  
Service Development ◽  
Mobile Service ◽  
User Evaluation ◽  
End User ◽  
Value Network ◽  
News Service ◽  
In Series ◽  
Systematic Development

In this chapter we describe the systematic development and implementation of mobile services in the automotive sector. This includes a design framework that represents different requirements of automotive service engineering. The framework is used following a corresponding process model which combines iterative service development with classical prototyping. The framework and the process model are applied to a new mobile service MACS MyNews, a personalizeable, interactive news service, allowing the driver to be the editor and end user of his newscast at the same time. In order to design this service, we start with designing service scenarios. For these service scenarios a matching added value network is derived, technologies for service provisioning are chosen, a prototype is implemented. The service is thenevaluated especially concerning driving safety.A final user evaluation helps the designers choose whether or not to include the service in series production before planning the service roll-out.

Mobile Automotive Cooperative Services (MACS)

2009 ◽  
pp. 1499-1515
Author(s):  
Holger Hoffman ◽  
Jan Marco Leimeister ◽  
Helmut Krcmar
Keyword(s):  
Process Model ◽  
Value Added ◽  
Driving Safety ◽  
Service Development ◽  
Mobile Service ◽  
User Evaluation ◽  
End User ◽  
News Service ◽  
In Series ◽  
Systematic Development

In this chapter we describe the systematic development and implementation of mobile services in the automotive sector. This includes a design framework that represents different requirements of automotive service engineering. The framework is used following a corresponding process model which combines iterative service development with classical prototyping. The framework and the process model are applied to a new mobile service MACS MyNews, a personalizeable, interactive news service, allowing the driver to be the editor and end user of his/her newscast at the same time. In order to design this service, we start with designing service scenarios. For these service scenarios a matching value-added network is derived, technologies for service provisioning are chosen, and a prototype is implemented. The service is then evaluated especially concerning driving safety. A final user evaluation helps the designers choose whether or not to include the service in series production before planning the service roll-out.

Approach to system functional requirements extraction and methods for its implementation based on the design of user activities in the interface using architectural schemes

2021 ◽  
pp. 100-105
Author(s):  
A.N. Belikov ◽  
◽  
S.A. Belikova
Keyword(s):  
Information Systems ◽  
Natural Language ◽  
Design Process ◽  
Process Model ◽  
Main Idea ◽  
Direct Interaction ◽  
Functional Requirements ◽  
End User ◽  
System Developer ◽  
Statistical Studies

The existing approach to requirements extraction is that the requirements are formed by the system developer through direct interaction with the customer using a number of methods (for example, interviewing; prototyping; analysis of use cases; user stories; seminars, etc.). In this case, most often the requirements are formed by the developer himself, taking into account the opinion of the customer’s representative. The disadvantage of the existing approach is the problem of loss of knowledge transferred from the customer’s representatives to the developer, which results in the failure of projects, which is recorded by the existing statistics. As statistical studies show, more than half of projects for the creation of information systems (IS) are failures or require changes (in terms of budget, time and customer satisfaction). In modern research in the field of__ design and development of information systems, there is a tendency to involve the end user (customer) in the design process. To develop this idea, an approach is proposed to involve the user in the process of extracting requirements, where the developer will no longer be the person forming the requirements. The main idea of the approach is to develop special tools that allow you to independently transform the customer’s natural language into such a form of representation of the model of the process of solving professional problems, from which an interface will be built, which will allow extracting functional requirements from the unity (process model and interface).

The Role of End User in E-Government Application Development

2012 ◽  
Vol 24 (3) ◽  
pp. 69-85 ◽  
Author(s):  
Shah Jahan Miah
Keyword(s):  
Process Model ◽  
Agricultural Sector ◽  
End User ◽  
Application Development ◽  
Government Officials ◽  
Primary Producers ◽  
Conceptual Approach ◽  
Information Portal ◽  
User Groups ◽  
Consultation Services

This paper describes a new conceptual approach of e-government application development in which end users such as government managers, responsible officials and citizens at different levels can engage in effective service delivery, particularly in the agricultural sector. This approach provides end-user specific customizable provisions in which responsible government officials can design public services for the target end-user groups/local citizens such as primary producers. In the G2C (Government to Citizen) dimension, the author focuses on a hypothetical case of an e-government solution that provides various agricultural extension services such as training, awareness, consultation services, and knowledge sharing services provision, according to individual or farming requirements. This initiative reinforces a shift from the traditional information portal process to a new provision where citizens/primary producers can actively contribute in designing their useful services from the relevant government agencies. This paper presents a generic process model and identifies the critical interplaying roles between the end-user groups. The study argues that the process model may be operationalized in various other government service sectors.

Using Virtual Communities to Involve Users in E-Service Development

2011 ◽  
pp. 61-75
Author(s):  
Eva Söderström ◽  
Jesper Holgersson
Keyword(s):  
Virtual Communities ◽  
User Participation ◽  
Internet Technology ◽  
Service Development ◽  
End User ◽  
Major Player ◽  
Internet Presence ◽  
Major Trend ◽  
Travel Industry

Thriving in the Internet era requires both Internet presence and careful development of the e-services provided using this technology. However, one major problem is how to involve the end users of the e-service(s), something which is necessary if the e-services are to be useful and sustainable. This chapter presents a case study on the e-service development process using a major player in the travel industry as the case. The main focus is on how new technological advancements and phenomena, primarily virtual communities, can be used as a main source of end user requirements. Virtual communities are both of strategic and practical relevance and even cause a need to redefine the term “user participation.” E-services constitute a major trend for private as well as public organizations and should address Internet technology advancements when being developed.

A Process Model and Data Mining to Support Designing Families of Services

2007 ◽  
Author(s):  
Seung Ki Moon ◽  
Timothy W. Simpson ◽  
Soundar R. T. Kumara
Keyword(s):  
Data Mining ◽  
Process Model ◽  
Process Analysis ◽  
Product Family ◽  
Cost Effective ◽  
Service Development ◽  
Product Family Design ◽  
New Service Development ◽  
Recent Trends

Product family design is a cost-effective way to achieve mass customization by allowing highly differentiated products to be developed from a common platform while targeting individual products to distinct market segments. Recent trends seek to apply and extend principles from product family design to new service development. In this paper, we extend concepts from platform-based product family design to create a novel methodology for module-based service family design. The new methodology helps identify a service platform along with variant and unique modules in a service family by integrating service-based process analysis, ontologies, and data mining. A function-process matrix and a service process model are investigated to define the relationships between the service functions and the service processes offered as part of a service. An ontology is used to represent the relationships between functional hierarchies in a service. Fuzzy clustering is employed to partition service processes into subsets for identifying modules in a given service family. The clustering result identifies the platform and its modules using a platform level membership function. We apply the proposed methodology to determine a new platform using a case study involving a family of banking services.

A Framework for Self-Realizing Process Models for Additive Manufacturing

2011 ◽  
Author(s):  
Sungshik Yim ◽  
David W. Rosen
Keyword(s):  
Neural Network ◽  
Additive Manufacturing ◽  
Process Planning ◽  
Process Model ◽  
Selective Laser Sintering ◽  
Process Models ◽  
Clustering Methods ◽  
In Series ◽  
Design Requirements ◽  
Planning Problems

This research discusses a framework for automating process model realization for additive manufacturing. The models map relationships from design requirements to process variables and can be utilized for future process planning. A repository is employed to collect data and contains previous process plans and corresponding design requirements. The framework organizes data through a statistical clustering method and builds regression models using a multi-layer neural network. Hierarchical and k-means clustering methods are employed in series to manage the data. A two layer neural network and augmented training algorithm are employed to build process models. The framework has been tested with Stereolithography and Selective Laser Sintering process planning problems to demonstrate its usefulness.

Hemostasis in a Noncompressible Hemorrhage Model: An End-User Evaluation of Hemostatic Agents in a Proximal Arterial Injury

2013 ◽  
Vol 70 (2) ◽  
pp. 206-211 ◽  
Author(s):  
Steven Satterly ◽  
Daniel Nelson ◽  
Nathan Zwintscher ◽  
Morohunranti Oguntoye ◽  
Wayne Causey ◽  
...  
Keyword(s):  
Arterial Injury ◽  
User Evaluation ◽  
End User ◽  
Hemostatic Agents

scholarly journals Quickly Evaluating an Emerging Medical Technology Using Feedback From the Field: A Case Study of the BrainScope One and Infrascanner 2000 User Evaluation

2020 ◽  
Vol 185 (9-10) ◽  
pp. e1787-e1793 ◽  
Author(s):  
Stephen Krauss ◽  
Sarah Sanjakdar ◽  
Andrew Wilson ◽  
Brian Dacanay ◽  
Louis Jasper ◽  
...  
Keyword(s):  
Head Injuries ◽  
Field Evaluation ◽  
Medical Personnel ◽  
User Feedback ◽  
User Evaluation ◽  
Operational Environment ◽  
End User ◽  
Acquisition Process ◽  
Field Efficacy ◽  
Medical Teams

Abstract Introduction Gathering end-user feedback about candidate technologies in the operational environment prior to fielding helps to ensure that far-forward medical teams receive the most suitable technology. It is therefore a crucial step in the defense medical acquisition process. The current article reviews the methodology and provides an illustrative example of how end-user feedback was collected to evaluate the current suitability and future promise of two FDA-approved devices, the BrainScope One and Infrascanner 2000, that could potentially aid in the field evaluation of head injuries by far-forward medical teams. Materials and Method The BrainScope One and Infrascanner 2000 end-user evaluation is used as an example to illustrate how to collect end-user feedback from the field in order to rapidly assess the candidate technology. In this evaluation of whether and how to implement FDA-approved technology candidates for head injury assessment by far-forward medical teams, end-user feedback was collected from 158 medical personnel at 8 bases in Afghanistan, Iraq, and Kuwait using focus groups and interviews. Results The end users reported consistent concerns about the operational efficacy and suitability of the current versions of the devices as well as the areas where the devices showed promise for the Department of Defense (DoD). End-user feedback is shown in detail to demonstrate the depth and richness of feedback that can be gathered using this methodology. Conclusion Overall, the BrainScope One and Infrascanner 2000 end-user evaluation shows the necessity and value of gathering end-user field efficacy and suitability feedback during the medical acquisition process. Limitations and best practices for this approach are discussed.

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