Ontology-Based Partner Selection in Business Interaction

Author(s):  
Jingshan Huang ◽  
Jiangbo Dang ◽  
Michael N. Huhns

Traditional businesses are finding great advantages from the incorporation of e-business capabilities, especially for participation in the global economy, which is inherently open and dynamic. This imposes a requirement that businesses must coordinate with each other if they are to be most efficient and successful. To aid in this coordination and achieve seamless and autonomic interoperation, e-business partners are chosen to be represented by service agents. However, before agents are able to coordinate well with each other, they need to understand each others’ service descriptions. Ontologies developed by service providers to describe their service can render help. Unfortunately, due to the heterogeneity implicit in independently designed ontologies, distributed e-businesses will encounter semantic mismatches and misunderstandings. We introduce a compatibility vector system, created upon a schema-based ontology-merging algorithm, to determine and maintain ontology compatibility, which can be used as a basis for businesses to select candidate partners with which to interoperate.

Author(s):  
Jingshan Huang ◽  
Jiangbo Dang

In today’s global economy, electronic business has offered great advantages to enhance the capabilities of traditional businesses. In order to satisfy the imposed requirement for businesses to coordinate with each other, electronic business partners are chosen to be represented by service agents. These agents need to understand each others’ service descriptions before successful coordination happens. Ontologies developed by service providers to describe their service can render help in this regard. Unfortunately, due to the heterogeneity implicit in independently designed ontologies, distributed agents are bound to face semantic mismatches and/or misunderstandings. This chapter introduces an innovative algorithm, Context-Sensitive Matching, to reconcile heterogeneous ontologies. This algorithm takes into consideration contextual information, via inference through a formal, robust statistical model based on confidence interval. In addition, an Artificial Neural Network is utilized to learning weights for different semantic aspects. At last, an agglomerative clustering algorithm is adopted to generate the final matching results.


Author(s):  
Rajnikant Kumar

NSDL was registered by the SEBI on June 7, 1996 as India’s first depository to facilitate trading and settlement of securities in the dematerialized form. NSDL has been set up to cater to the demanding needs of the Indian capital markets. NSDL commenced operations on November 08, 1996. NSDL has been promoted by a number of companies, the prominent of them being IDBI, UTI, NSE, SBI, HDFC Bank Ltd., etc. The initial paid up capital of NSDL was Rs. 105 crore which was reduced to Rs. 80 crore. During 2000-2001 through buy-back programme by buying back 2.5 crore shares @ 12 Rs./share. It was done to bring the size of its capital in better alignment with its financial operations and to provide same return to shareholders by gainfully deploying the excess cash available with NSDL. NSDL carries out its activities through service providers such as depository participants (DPs), issuing companies and their registrars and share transfer agents and clearing corporations/ clearing houses of stock exchanges. These entities are NSDL's business partners and are integrated in to the NSDL depository system to provide various services to investors and clearing members. The investor can get depository services through NSDL's depository participants. An investor needs to open a depository account with a depository participant to avail of depository facilities. Depository system essentially aims at eliminating the voluminous and cumbersome paper work involved in the scrip-based system and offers scope for ‘paperless’ trading through state-of-the-art technology. A depository can be compared to a bank. A depository holds securities of investors in the form of electronic accounts, in the same way as bank holds money in a saving account. Besides, holding securities, a depository also provides services related to transactions in securities.


2004 ◽  
Vol 23 (1) ◽  
pp. 15-27
Author(s):  
Jason C.H. Chen ◽  
Binshan Lin ◽  
Lingli Li ◽  
Patty S. Chen

Chinese businesses began with a weak foundation in the intense world trade environment, similar to the many other companies that grew from developing countries. How were these Chinese businesses able to compete with foreign competitors armed with strong capital structures and efficient communication networks? Haier is an excellent example of how Chinese companies have successfully adapted to and prospered in the global economy, using information technology as a strategic weapon to improve its competitive advantage and further to create collaborative advantage. Haier's growth is miraculous: in less than two decades, it grew from a state-owned refrigerator factory into an innovative international giant. The company has become China's first global brand and the fifth largest appliance seller in the world. What are the secrets of Haier's success? Many researchers have conducted extensive studies on Haier's management and found the key is Management Information Systems such as e-Commerce and logistics systems that improve business operations between its suppliers, customers, and business partners. This article recounts the journey of Haier's achievements to excellence through its MIS, and provides analyses of the company's business model, the market chain management model.


Author(s):  
S. Sakthivel Rani ◽  
S. Kannan

Objective - The world is moving towards continuous and ubiquitous availability of information. Entry of private operators in 1990's, competition has caused prices to drop and calls across India are one of the cheapest in the world. Technological advances combined with forces of globalization resulted in the transformation of the economy, industries, markets and customers resulting in a connected knowledge economy, borderless global economy, globalizing, covering and consolidating industries, fragmenting and frictionless markets and active, connected, informed and demanding customers. The objective of this research is to ascertain the constructs like customer satisfaction towards the mobile phone service providers, switching barrier and the customer loyalty factors. Methodology/Technique - Respondents in the study are the customers who use mobile phones. Primary data were collected with the help of the specially designed questionnaire, which was administered to the mobile users. The final questionnaire was pre-tested on 40 respondents and the coefficient values are all above .8 thus meeting Nunnaly's recommendation of greater than 0.7 as the acceptable reliability level. The overall alpha value was 0.8 and the instrument consists of customer satisfaction regarding the mobile service providers, which includes factors like price (5 items, 0.816), network coverage (4 items, 0.795), customer service (5 items, 0.852) and usage (8 items, 0.884). Switching barriers factors consists of 28 items like credibility factors (8 items, 0.863), congruency factors (7 items, 0.816), switching cast (8 items, 0.871), and value (5 items, 0.900). Final part of the instrument includes 17 customer loyalty factors like trust (7 items, 0.858), commitment (4 items, 0.848), word of mouth (3 items, 0.779) and cooperation (3 items, 0.691). Findings - Gender, location of the customers and service providers has a significant association with level of customer satisfaction. Gender and occupation have a significant association with level of customer switching barriers. Hierarchical regression analysis was used to analyze the main effect and the adjustment effect of those switching barrier factors and the relative effect. The contribution is that this study reviews theoretically and verifies empirically the relationship and mechanism between the customer retention and the switching barrier. Type of Paper - Empirical Keywords: Customer satisfaction factors; switching barrier factors; Customer loyalty factors.


Data Mining ◽  
2013 ◽  
pp. 231-250
Author(s):  
T. T. Wong ◽  
Loretta K.W. Sze

Enterprises are now facing growing global competition and the continual success in the marketplace depends very much on how efficient and effective companies are able to respond to customer demands. Business social network sites (BSNS) have provided a powerful tool to link up manufacturers, suppliers, distributors, and customers. Among the emerging business social networks, decision support functionality addressing the issue of selecting business partners is an important domain to be studied, and it is the objective of this chapter to propose a practical partner selection decision support system. Essentially, a neural-network data mining system is used to generate information for subsequent fuzzy multi-objective analysis. It demonstrates the benefits of integrating information technology, artificial intelligence, and multi-objective decision making to form a practical aid that capitalizes on the merits of BSNS. A special feature is that the trust among companies can be incorporated as an evaluation criterion.


Author(s):  
T. T. Wong ◽  
Loretta K.W. Sze

Enterprises are now facing growing global competition and the continual success in the marketplace depends very much on how efficient and effective companies are able to respond to customer demands. Business social network sites (BSNS) have provided a powerful tool to link up manufacturers, suppliers, distributors, and customers. Among the emerging business social networks, decision support functionality addressing the issue of selecting business partners is an important domain to be studied, and it is the objective of this chapter to propose a practical partner selection decision support system. Essentially, a neural-network data mining system is used to generate information for subsequent fuzzy multi-objective analysis. It demonstrates the benefits of integrating information technology, artificial intelligence, and multi-objective decision making to form a practical aid that capitalizes on the merits of BSNS. A special feature is that the trust among companies can be incorporated as an evaluation criterion.


Author(s):  
Joshua Ofoeda

Digital platforms continue to contribute to the global economy by enabling new forms of value creation. Whereas the Information Systems literature is dominated by digital platform research, less is said about Application Programming Interfaces (APIs), the engine behind digital platforms. More so, there is a dearth in the literature on how developing economy firms create value through API integration. To address these research gaps, the author conducted a case study on DigMob (Pseudonym), a digital firm that focuses on the sale of indigenous African music to understand how it created value through API integration. Based on Amit and Zott's value creation model, the findings suggest that DigMob's value creation occurs on a broader value network comprising suppliers (e.g., payment service providers) and customers. For instance, DigMob generated value through the API-enabled platform by ensuring that music lovers purchase their preferred songs at competitive prices. DigMob has also been able to increase their revenue and brand image. Similarly, musicians have been able to rake substantial amounts of money through the sales of their music on the platform.


2010 ◽  
Vol 2 (2) ◽  
pp. 38-50
Author(s):  
Tony Polgar

Web Services for Remote Portlets (WSRP) provide solutions for implementation of lightweight Service Oriented Architecture (SOA). UDDI extension for WSRP enables the discovery and access to user facing web services provided by business partners while eliminating the need to design local user facing portlets. Most importantly, the remote portlets can be updated by web service providers from their own servers. Remote portlet consumers are not required to make any changes in their portals to accommodate updated remote portlets. This approach results in easier team development, upgrades, administration, low cost development and usage of shared resources. Furthermore, with the growing interest in SOA, WSRP should cooperate with service bus (ESB).In this paper, the author examines the technical underpinning of the UDDI extensions for WSRP (user facing remote web services) and their role in service sharing among business partners. The author also briefly outlines the architectural view of using WSRP in enterprise integration tasks and the role Enterprise Service Bus (ESB).


2020 ◽  
Vol 47 (1) ◽  
pp. 317-343 ◽  
Author(s):  
Nils C. Köbis ◽  
Ivan Soraperra ◽  
Shaul Shalvi

The sharing economy is estimated to add hundreds of billions of dollars to the global economy and is rapidly growing. However, trust-based commercial sharing—the participation in for-profit peer-to-peer sharing-economy activity—has negative as well as positive consequences for both the interacting parties and uninvolved third parties. To share responsibly, one needs to be aware of the various consequences of sharing. We provide a comprehensive, preregistered, systematic literature review of the consequences of trust-based commercial sharing, identifying 93 empirical papers spanning regions, sectors, and scientific disciplines. Via in-depth coding of the empirical work, we provide an authoritative overview of the economic, social, and psychological consequences of trust-based commercial sharing for involved parties, including service providers, users, and third parties. Based on the aggregate insights, we identify the common denominators for the positive and negative consequences. Whereas a well-functioning infrastructure of payment, insurance, and communication enables the positive consequences, ambiguity about rules, roles, and regulations causes non-negligible negative consequences. To overcome these negative consequences and promote more responsible forms of sharing, we propose the transparency-based sharing framework. Based on the framework, we outline an agenda for future research and discuss emerging managerial implications that arise when trying to increase transparency without jeopardizing the potential of trust-based commercial sharing.


Sign in / Sign up

Export Citation Format

Share Document