Computer Mediated Communication for the Enhancement of Psychotherapy

2011 ◽  
pp. 602-618 ◽  
Author(s):  
Markus Wolf ◽  
Stephanie Bauer
Keyword(s):  
Computer Mediated Communication ◽  
Psychosocial Interventions ◽  
User Acceptance ◽  
Short Message ◽  
Future Perspectives ◽  
Mediated Communication ◽  
Internet Chat ◽  
Computer Mediated ◽  
Message Service ◽  
E Mail

Psychotherapy and psychosocial interventions rely mainly on verbal communication and language. With the expanding use of computers as well as the capacity of the Internet to bridge geographic distances and to increase access, computer mediated communication (CMC) plays an increasing role for the delivery of psychosocial interventions. This chapter focuses on the advantages and limitations of CMC for psychosocial and psychotherapeutic approaches and introduces three specific CMC-based interventions developed for the provision of step-down treatments in psychotherapy, in which e-mail, Internet chat and the Short Message Service (SMS) were used. Empirical findings on the feasibility, user acceptance, and effectiveness of these interventions are reported. Finally, future perspectives for CMC in psychosocial and psychotherapeutic contexts as well as research directions are outlined.

The concept of power in computer-mediated communication

2020 ◽  
Author(s):  
Šárka Hastrdlová
Keyword(s):  
Visual Cues ◽  
Computer Mediated Communication ◽  
Oral Communication ◽  
Mediated Communication ◽  
Main Hypothesis ◽  
Internet Chat ◽  
Computer Mediated ◽  
The Status ◽  
Closed Groups ◽  
Distribution Of Power

There has been a recent increase of interest in the phenomenon of power amongst linguists and also philosophers. The presented article attempts to consider power and ways in which it is exercised through language of computer-mediated communication (further CMC). This unique environment is determined by the specific conditions of an Internet chat room, such as anonymity and no audio-visual cues. In the theoretical part, Watts’s and Diamond’s investigations of power in various open and closed groups in oral communication are discussed and the notion of status is presented. The author divides the chat group corpus into individual sub-groups and tries to draw a graphical presentation, a sociogram, to show their complexity and distribution of power. However, the question remains how tight the sub-groups in CMC are or how interrelated they are with one another. In this respect, it is noteworthy to observe how a selected chat participant develops her status in various sub-groups and to analyze the means by which this possible status is achieved. The corpus was collected by the author herself. The main hypothesis is that the status of power changes quickly throughout chatting and it depends to a great extent on other cues such as address, non-verbal action displays, punctuation marks and so on. In other words, there are very few means by which to exercise power and hold it in this continuously changing and anonymous environment.

CMC and E-Mentoring in Midwifery

2011 ◽  
pp. 103-113 ◽  
Author(s):  
Sarah Stewart
Keyword(s):  
New Zealand ◽  
Computer Mediated Communication ◽  
Geographical Isolation ◽  
Mediated Communication ◽  
Face To Face ◽  
Mentoring Relationship ◽  
Computer Mediated ◽  
New Graduate ◽  
Mail System ◽  
E Mail

A mentoring relationship is one in which an experienced person or mentor supports a less experienced person or mentee. E-mentoring is an alternative to traditional face-to-face mentoring incorporating the use of computer-mediated communication (CMC). Currently, e-mentoring is not commonly practiced by New Zealand midwives; however there is some interest in its potential especially as it may overcome geographical isolation which increases access to mentors. This chapter will describe the experiences of one New Zealand midwife who mentored two new graduate midwives in 2006 using a secure storeand- forward e-mail system. This chapter explores how CMC was utilized to facilitate the elements of the mentor’s role as well as reports on the experiences of the mentor and mentee.

scholarly journals The Language of a Computer-Mediated Communication in Japan: Mobile-Phone E-Mail

2018 ◽  
Vol 12 (5) ◽  
pp. 34
Author(s):  
Noboru Sakai
Keyword(s):  
Young People ◽  
Mobile Phone ◽  
Computer Mediated Communication ◽  
Personal Communication ◽  
Mediated Communication ◽  
Computer Mediated ◽  
E Mail

This study analyzes a Japanese mobile phone e-mail data corpus (created by the researcher) of 43,295 Keitai-mail exchanged for the purpose of personal communication by 60 young people aged 18 to 30 who are familiar with Keitai-mail practices. The result shows that the Keitai-mail analyzed consists on average of approximately 40 moji (symbols) including 3 emoticons per message, showing that composition is short but not overly abrupt – generally Keitai-mail does not finish in the middle of a sentence. Non-standard textual elements, language plays (LP) such as emoticons, long vowel symbols, irregular use of small moji, and non-standard use of each type of script (e.g., use of Katakana instead of Kanji) are found to be governed by the conventions of Standard Japanese and are not totally random occurrences. 

COmputer-Mediated Communication: A Test of the Impact of Social Cues on the Choice of Medium for Resolving Misunderstandings

2002 ◽  
Vol 31 (2) ◽  
pp. 205-222 ◽  
Author(s):  
Bolanle Olaniran
Keyword(s):  
Communication Technology ◽  
Computer Mediated Communication ◽  
Video Data ◽  
Nonverbal Cues ◽  
Interpersonal Interaction ◽  
Mediated Communication ◽  
Computer Mediated ◽  
Willingness To Use ◽  
The Impact ◽  
E Mail

As communication technology improves, computer-mediated communication (CMC) increases in use for interpersonal interaction. While there are newer forms of CMC that interface with audio, graphic, and video data, for the most part text-based CMC (i.e., e-mail, IRC, other text chat) remains the most common and frequently used. The increased use of text-based CMC medium is not without its problems, as is the case with any other communication media. Text only CMC lacks the capacity to transmit nonverbal cues. This study explores CMC medium in communication misunderstandings. The findings indicate that although participants acknowledge the lack of nonverbal cues as a source of misunderstandings during interactions, they still express the willingness to use text-based CMC in resolving misunderstandings. This article also provides discussions, implications, and recommendations.

Social-Technical Systems

2006 ◽  
pp. 533-541 ◽  
Author(s):  
Brian Whitworth
Keyword(s):  
Computer System ◽  
Computer Mediated Communication ◽  
Natural World ◽  
Mediated Communication ◽  
The People ◽  
Computer Mediated ◽  
Bulletin Boards ◽  
Technical Systems ◽  
E Mail ◽  
Social Level

Computer systems have long been seen as more than just mechanical systems (Boulding, 1956). They seem to be systems in a general sense (Churchman, 1979), with system elements, like a boundary, common to other systems (Whitworth & Zaic, 2003). A computer system of chips and circuits is also a software system of information exchanges. Today, the system is also the human-computer combination (Alter, 1999); for example, a plane is mechanical, its computer controls are informational, but the plane plus pilot is also a system: a human-computer system. Human-computer interaction (HCI) sees computers as more than just technology (hardware and software). Computing has reinvented itself each decade or so, from hardware in the 1950s and 1960s, to commercial information processors in the 1970s, to personal computers in the 1980s, to computers as communication tools in the 1990s. At each stage, system performance increased. This decade seems to be that of social computing, in which software serves not just people but society, and systems like e-mail, chat rooms, and bulletin boards have a social level. Human-factors research has expanded from computer usability (individual), to computer-mediated communication (largely dyads), to virtual communities (social groups). The infrastructure is technology, but the overall system is personal and social, with all that implies. Do social systems mediated by technology differ from those mediated by the natural world? The means of interaction, a computer network, is virtual, but the people involved are real. One can be as upset by an e-mail as by a letter. Online and physical communities have a different architectural base, but the social level is still people communicating with people. This suggests computer-mediated communities operate by the same principles as physical communities; that is, virtual society is still a society, and friendships cross seamlessly from face-to-face to e-mail interaction. Table 1 suggests four computer system levels, matching the idea of an information system as hardware, software, people, and business processes (Alter, 2001). Social-technical systems arise when cognitive and social interaction is mediated by information technology rather than the natural world.

scholarly journals The impact of face systems on the pragmalinguistic features of academic e-mail requests

2017 ◽  
Vol 8 (1) ◽  
pp. 61-84 ◽  
Author(s):  
Erhan Aslan
Keyword(s):  
Computer Mediated Communication ◽  
Power Distance ◽  
Future Research ◽  
Mediated Communication ◽  
Computer Mediated ◽  
The Impact ◽  
E Mail

Abstract This study investigates the impact of power/distance (PD) variables operationalized as face systems on the pragmalinguistic features of academic e-mail requests. A corpus of 90 academic e-mails was classified into four face system groups: hierarchical (sender +P), hierarchical (recipient +P), deference, and solidarity. Request perspectives, strategies, and mitigating supportive moves were analyzed. The analysis revealed that the speaker and hearer dominance were the most frequent request perspectives in the hierarchical (recipient+P) and deference groups. The impersonal perspective was more common in the hierarchical (sender+P) group. The preparatory was the dominant request strategy in all groups, relatively more frequent in the hierarchical (recipient+P) and deference groups. The most common supportive move was the grounder, which occurred more frequently than other supportive moves. The findings of the study indicate that face systems influence the request patterns in academic e-mail communication. The study has implications for future research on pragmatics of computer-mediated communication (CMC).

scholarly journals Eteläpohjalaisuuden tuottaminen sosioemotionaalisessa sähköpostiviestinnässä

Elore ◽  
2005 ◽  
Vol 12 (2) ◽  
Author(s):  
Kari Salo ◽  
Kaj Zimmerbauer ◽  
Timo Suutari
Keyword(s):  
Computer Mediated Communication ◽  
Regional Identity ◽  
Frame Of Reference ◽  
Mediated Communication ◽  
Computer Mediated ◽  
Starting Point ◽  
New Form ◽  
Theoretical Frame ◽  
The One ◽  
E Mail

A starting point for the study was on the one hand interest in regional identity and on the other hand certain astonishment towards the number of e-mails related to South Ostrobothnia received by the researchers. Thus the focus of this study is to examine how regional identity might be constructed by e-mails related to the region in question. E-mails (28) connected with South Ostrobothnia were outlined as objects for the study both because the authors have South Ostrobothnian background and because the South Ostrobothnians are said to have very strong regional identity. Theoretical frame of reference in the article is in the studies of socio-emotional e-mail communication and e-mail debate. In addition, also regional identity theory is used. The study is motivated by interest in the nature of modern tradition in digital setting. Therefore, one aim is to study what elements of South Ostrobothnia are present in the e-mail messages and how these elements adjust to the typical socio-emotional e-mail communication contents and different media elements. E-mail messages are hypothesised to be part of both e-mail humour and A4 (copy) humour and to produce impressions of South Ostrobothnia in a new form. A more comprehensive intention is to bring out new kind of machinery of regional identity and especially the meaning of socio-emotional e-mail communication to regional identity. In this case, it is supposed that regional identity is born and maintained through institutionalized mechanism, but also through Internet, electronic media, and computer mediated communication.

Computer-Mediated Communication that Brings Learning into the Present

2009 ◽  
pp. 1171-1181
Author(s):  
Linda Seward ◽  
Vickie Harvey ◽  
Joseph Carranza
Keyword(s):  
Computer Mediated Communication ◽  
Mediated Communication ◽  
Self Disclosure ◽  
Social Incentives ◽  
Computer Mediated ◽  
Males And Females ◽  
Status Recognition ◽  
University Affiliation ◽  
Status Enhancement ◽  
E Mail

A two-part assignment was designed which paired students together using e-mail technology that required them to engage in peer teaching. This allowed us to study computer-mediated communication that was not part of a discussion group or chat room. An analysis of the e-mails revealed that males and females did not differ in frequency, length or use of social incentives. Males sent slightly more status enhancement messages while females sent more status recognition messages. Significant gender differences occurred, however, in the use of apologies and in how personal weaknesses or bad experiences were characterized. Unexpectedly, university affiliation was more significant than gender in the amount of self-disclosure.

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