Knowledge Management Systems as a Framework for IT in Knowledge Management

Author(s):  
Ángel L. Meroño-Cerdán

Designing information systems from the traditional database orientation is not sufficient to cope with today’s organisational difficulties. Employees need information technologies (IT) which provide them not only with information but also with knowledge. In this context, using a knowledge management system (KMS) perspective can be appropriate. Although the potential benefits of applying this approach have been argued, there is evidence of failures when applying a KMS, caused normally by overestimating the role of technology. To suit the role of IT in KMS, a process perspective is proposed.

Author(s):  
Yogesh Malhotra

Many current implementations of organizational knowledge management, although based on the most advanced information technologies, are hobbled by the pervading organizational controls. Such information systems related organizational controls could spell the success or failure of organizational management initiatives despite application of latest groupware and collaboration software. Often, such failures of knowledge management systems implementations arise from incorrect understanding and misapplication of the notion of “controls.” Hence, it is critical to develop a better understanding of information systems related organizational controls so that they can facilitate the success of knowledge management systems implementations. This chapter fills the critical void of incomplete and often incorrect interpretations of organizational controls by developing a better theoretical and conceptual understanding of organizational controls and their pragmatic implications. The chapter also proposes an organic model of organizational controls for design of knowledge management systems that can effectively enable creation of new knowledge, renewal of existing knowledge and knowledge sharing.


Author(s):  
Claretha Hughes ◽  
Matthew W. Gosney

The crux of the challenge in bridging the scholar-practitioner gap in Human Resource Development is in creating effective mechanisms for the transfer of knowledge between scholars and practitioners. Emerging literature on the topic of knowledge management, and of knowledge management systems, provide a compelling point of view in which to consider the scholar-practitioner gap in HRD. In the chapter, knowledge management systems, as a functional outcropping of systems theory, are considered along with the use of logic models to develop and evaluate organization and program effectiveness. Preliminary research results conducted by Hughes and Wang (2015) gives further support to the notion that considering HRD as a knowledge management system may provide a framework for bridging the scholar-practitioner gap.


Author(s):  
Елена Ширинкина ◽  
Elena Shirinkina ◽  
Е. Шарамеева ◽  
E. Sharameeva

The relevance of the study is due to the fact that innovations in the knowledge management system are becoming the determining factor in the competitiveness of enterprises in the 21st century. The purpose of this study is to identify and review the main factors influencing the transformation of the role of the knowledge management process in the modern world, and key global trends in corporate training today. The objectives of the research are to find and creatively master information on factors and trends, identify key trends in the knowledge management system, as well as corporate universities as knowledge management tools that influence their formation, prioritization and structured description of the identified factors and trends.


2022 ◽  
Vol 19 (3) ◽  
pp. pp237-254
Author(s):  
Eric Tucker ◽  
Timothy Kotnour

This study examines the factors that cause a person to become a continuous user of a knowledge management system by examining continuance behavior. Continuance behavior is the decision to continue using a product after initial use. The data for this study were obtained using an online survey. The results were analyzed using partial least squares structural equation modeling. Six main hypotheses were developed which resulted in the evaluation of fourteen hypotheses. The results show that the technological features of a knowledge management system positively influence a user’s evaluation with limited influence from the system’s community features. The results produced a 58% coefficient of determination for knowledge management systems continuance intention and 37% for knowledge management systems continuance behavior. This investigation serves as a foundation for further research on the continuance usage of knowledge management systems. It addresses the needs of practitioners by examining which conditions they can manage to increase the purposeful use of their organizations’ knowledge management systems. The study also addresses the needs of academia by expanding the literature on continuance behavior of knowledge management systems.


Author(s):  
Zhi-Qin Liu ◽  
Evgenij Dorozhkin ◽  
Nataliia Davydova ◽  
Nadezhda Sadovnikova

Nowadays cloud computing technologies are cost-effective services enabling to generate the learning quality. The goal of this research is to define the borderline of the effectiveness and limitation of the partial implementation of Knowledge Management System based on cloud computing technologies. In view of this, the research in the form of knowledge testing as well as objective and subjective assessment of the learning quality within a wide sampling of 396 students in two independent reference groups was conducted. One of the groups has used traditional methods of the training conducted in classrooms by applying e-learning, and the other one has used the Knowledge Management System based on cloud services under the most budgetary option. As a result, a range of certain differences in the quality of training of two groups was found out and the latter must be used for a further study. According to the results of all tests related to the quality of training, in the group, that has used Knowledge Management Systems and cloud computing technologies, the students have demonstrated results above average in various tests than in the group where these technologies have not been used. The results allow defining specific advanced features of Knowledge Management Systems with the application of cloud computing technologies in the education.


2012 ◽  
Vol 26 (2) ◽  
pp. 93-117 ◽  
Author(s):  
Esperanza Huerta ◽  
Stephen B. Salter ◽  
Philip A. Lewis ◽  
Pamela Yeow

ABSTRACT This study investigates the effect of the type of information to be disclosed and the possibility of sharing the information anonymously on the intention to share information through a knowledge management system. Data for the experiment were collected in two individualist (U.K. and U.S.) and two collectivist (Chile and Mexico) countries to evaluate the influence of culture on information sharing patterns. The study finds that although anonymity has no influence on the intention to share successes, the intention to share failures increases when the information is shared anonymously. Further, participants from collectivist (versus individualist) cultures are more likely to share failures. However, the influence of anonymity and culture is limited. Failures are still shared at lower levels than successes, even in anonymous conditions and in collectivist cultures.


2013 ◽  
Vol 336-338 ◽  
pp. 2572-2576
Author(s):  
Du Jing ◽  
Xiang Rong Gao ◽  
Yong Cui Yuan

Web based knowledge management systems have opened new arrays in the present web based world. This paper proposed a web based knowledge management system (WBKMS) for university libraries that will support the creation, organization, storage, dissemination and utilization of the institutions digital knowledge assets. Existing web based knowledge management systems were surveyed and a model framework was developed keeping in view the prevailing loopholes in the present systems. This research will improve staff professionalism and will help in achieving coordination with other libraries and library users.


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