Service Science and Automation Laws

2009 ◽  
pp. 254-276 ◽  
Author(s):  
Andrew Targowski
Keyword(s):  
System Approach ◽  
Systems Design ◽  
User Involvement ◽  
Service Systems ◽  
Service Science ◽  
System Structure ◽  
New Information ◽  
The Difference ◽  
Systems Architectures ◽  
Generic Service

The purpose of this chapter is to define a scope of service science and service automation in service economy based on ideal generic service systems originally developed by the author. There are two goals of this study: 1) to develop generic service categories and their generic systems, and 2) to define a scope of service science based upon the presented generic models of service systems, which determine the required support from emerging system science. The research methodology is based on the architectural modeling according the paradigm of enterprise-wide systems (Targowski, 2003). The architectural system approach is based on the philosophy of the system approach (Klir, 1985), and management cybernetics (Beer, 1981) which provide comprehensive and cohesive solutions to the problems of systems design, thus eliminating the fuziveness of the “application portfolio” and the “information archipelago” (McFarlan, 1981; Targowski, 1990). The mission of the architectural system approach is to find the ultimate synthesis of the whole system structure that involves appropriate logic, appropriate technological accommodation, operational quality, a positive user involvement, and co-existence with nature (Targowski, 1990). In its nature, the architectural system approach is of deductive rather than inductive nature. It looks for the ideal model of a solution, which in practice is far away from its perfect level. The difference between the architectural system approach and the engineering approach is in the level of abstraction. The architectural models are more conceptual whereas engineering outcomes are more technical and specific. The architectural system approach is the response to the complexity of expected outcomes. Prior to spending a few million dollars for a new information system, one must provide its information architecture and the business and social implications associated with it (Targowski, 2003). In this sense, this study will define service systems’ architectures.

The Architecture of Service Systems as the Framework for the Definition of Service Science Scope

2010 ◽  
pp. 560-582
Author(s):  
Andrew Targowski
Keyword(s):  
User Interface ◽  
Service User ◽  
Service System ◽  
Enterprise Systems ◽  
Service Systems ◽  
Service Science ◽  
Systems Architecture ◽  
Level Of Involvement ◽  
Definition Of ◽  
Generic Service

The purpose of this study is to define generic service processes, their system, and a scope of service science developed originally by the author. In the presented approach, the main criterion is the class of serviced users, since this leads to the six kinds of process recognition and eventually helps in planning e-service systems’ architecture. E-service system (e-SS) is defined as a mission-goal-strategy-driven configuration of technology, organizational processes and networks designed to deliver HTservicesTH that satisfy the needs, wants, or aspirations of customers. Marketing, operations, and global environment considerations have significant implications for the design of an e-service system. Four criteria which impact e-service systems’ architecture have been defined as: service business model, customer contact and level of involvement (Service User Interface), service provider’s enterprise complexity (Enterprise Systems and Networks), and scope of goods involved in service. It was proved that the e-service system is the intermediary layer between Service User Interface and Enterprise Systems and Networks. Two examples of e-SS have been modeled.

The Architecture of Service Systems as the Framework for the Definition of Service Science Scope

2011 ◽  
pp. 55-75 ◽  
Author(s):  
Andrew Targowski
Keyword(s):  
User Interface ◽  
Service User ◽  
Service System ◽  
Enterprise Systems ◽  
Service Systems ◽  
Service Science ◽  
Systems Architecture ◽  
Level Of Involvement ◽  
Definition Of ◽  
Generic Service

The purpose of this study is to define generic service processes, their system, and a scope of service science developed originally by the author. In the presented approach, the main criterion is the class of serviced users, since this leads to the six kinds of process recognition and eventually helps in planning e-service systems’ architecture. E-service system (e-SS) is defined as a mission-goal-strategy-driven configuration of technology, organizational processes and networks designed to deliver HTservicesTH that satisfy the needs, wants, or aspirations of customers. Marketing, operations, and global environment considerations have significant implications for the design of an e-service system. Four criteria which impact e-service systems’ architecture have been defined as: service business model, customer contact and level of involvement (Service User Interface), service provider’s enterprise complexity (Enterprise Systems and Networks), and scope of goods involved in service. It was proved that the e-service system is the intermediary layer between Service User Interface and Enterprise Systems and Networks. Two examples of e-SS have been modeled.

scholarly journals Condensation of SIP Particles and Sticky Brownian Motion

2021 ◽  
Vol 183 (3) ◽  
Author(s):  
Mario Ayala ◽  
Gioia Carinci ◽  
Frank Redig
Keyword(s):  
Brownian Motion ◽  
Interacting Particle Systems ◽  
Particle Systems ◽  
Self Duality ◽  
Inclusion Process ◽  
Interacting Particle ◽  
New Information ◽  
Homogeneous Product ◽  
Coarsening Dynamics ◽  
The Difference

AbstractWe study the symmetric inclusion process (SIP) in the condensation regime. We obtain an explicit scaling for the variance of the density field in this regime, when initially started from a homogeneous product measure. This provides relevant new information on the coarsening dynamics of condensing interacting particle systems on the infinite lattice. We obtain our result by proving convergence to sticky Brownian motion for the difference of positions of two SIP particles in the sense of Mosco convergence of Dirichlet forms. Our approach implies the convergence of the probabilities of two SIP particles to be together at time t. This, combined with self-duality, allows us to obtain the explicit scaling for the variance of the fluctuation field.

45° REFLECTOMETRY OF SEMICONDUCTOR QUANTUM WELLS

2001 ◽  
Vol 15 (17n19) ◽  
pp. 683-687
Author(s):  
A. SILVA-CASTILLO ◽  
F. PEREZ-RODRIGUEZ
Keyword(s):  
Quantum Well ◽  
Quantum Wells ◽  
Growth Direction ◽  
Angle Of Incidence ◽  
Near Surface ◽  
New Information ◽  
Difference Formula ◽  
Exciton Polaritons ◽  
The Difference ◽  
First Time

We have applied the 45° reflectometry for the first time to study exciton-polaritons in quantum wells. The 45° reflectometry is a new polarization-modulation technique, which is based on the measurement of the difference [Formula: see text] between the p-polarization reflectivity (Rp) and the squared s-polarization reflectivity [Formula: see text] at an angle of incidence of 45°. We show that [Formula: see text] spectra may provide qualitatively new information on the exciton-polariton modes in a quantum well. These optical spectra turn out to be very sensitive to the zeros of the dielectric function along the quantum-well growth direction and, therefore, allow to identify the resonances associated with the Z exciton-polariton mode. We demonstrate that 45° reflectometry could be a powerful tool for studying Z exciton-polariton modes in near-surface quantum wells, which are difficult to observe in simple spectra of reflectivity Rp

Study of the Cause of Lost Circulation while Drilling Fractured Carbonates

2021 ◽  
Author(s):  
Alexey Ruzhnikov
Keyword(s):  
Success Rate ◽  
Drilling Fluid ◽  
Circulation Zone ◽  
Lost Circulation ◽  
Carbonate Formation ◽  
New Information ◽  
Fractured Carbonate ◽  
Long Time ◽  
The Difference ◽  
Fractured Carbonates

Abstract Fractured carbonate formations are prone to lost circulation, which affects the well construction process and has longtime effect on well integrity. Depending on the nature of losses (either induced or related to local dissolutions) the success rate is different when the induced losses can be cured with a high chance, and the one related to dissolutions may take a long time, and despite multiple attempts, the success rate is normally low. To have a better understanding of the complete losses across the fractured carbonates, a series of studies were initiated. First, to understand the strength of the loss zone, the fracture closing pressure was evaluated studying the fluid level in the annulus and back-calculating the effect of drilling fluid density. Second, the formation properties across the loss circulation zones were studied using microresistivity images, dip data, and imaging of fluid-saturated porous media. The results of the studies brought a lot of new information and explained some previous mysteries. The formation strength across the lost circulation zone was measured, and it was confirmed that it remains constant despite other changes of the well construction parameters. Additionally, it was confirmed that the carbonates are naturally highly fractured, having over 900 fractures along the wellbore. The loss circulation zone was characterized, and it was confirmed that the losses are not related to the fractures but rather to the karst, dissolution, and megafractures. The size and dip of the fractures were identified, and it was proven the possibility to treat them with conventional materials. However, the size of identified megafractures and karst zones exceeding the fractures by 10 times in true vertical depth, and in horizontal wells the difference is even higher due to measured depth. This new information helps to explain the previous unsuccessful attempts with the conventional lost circulation materials. The manuscript provides new information on the fractured carbonate formation characterization not available previously in the literature. It allows to align the subsurface and drilling visions regarding the nature of the losses and further develop the curing mechanisms.

Value-Driven Modeling of Tactical and Operational Decisions in Support of Aerospace Product-Service Systems Design

2015 ◽  
Author(s):  
Cassio D. Goncalves ◽  
Michael Kokkolaras
Keyword(s):  
Quality Function Deployment ◽  
Systems Design ◽  
Service Systems ◽  
Business Strategies ◽  
Functional Requirements ◽  
Operational Decisions ◽  
Design Engineers ◽  
Design Variables ◽  
Product Service ◽  
Product Service Systems

Competitive markets and complex business-to-business environments compel manufacturers to provide innovative service offerings along with their products. This necessitates effective methodologires for developing and implementing sucessful new business strategies. This article presents an approach to model tactical and operational decisions to support the design and development of Product-Service Systems (PSSs). A combination of Quality Function Deployment and Design-to-Cost techniques is proposed as the first step of a PSS design framework that aids design engineers to determine the relations among value to customer, functional requirements, design variables and cost. The objective is to identify PSS design alternatives that deliver value to customer while respecting cost targets. An aerospace software case study is conducted to demonstrate the proposed approach.

Network Management and Service Systems

2015 ◽  
Vol 28 (1) ◽  
pp. 38-56 ◽  
Author(s):  
Rainer Alt ◽  
Clemens Eckert ◽  
Thomas Puschmann
Keyword(s):  
Network Management ◽  
Service Providers ◽  
Service System ◽  
Financial Service ◽  
Service Systems ◽  
Service Science ◽  
Support Network ◽  
Value Chains ◽  
Dynamic Configuration ◽  
Oriented Research

Service science views companies as service system entities that interact with other entities to create value. In today's networked value chains competition is no longer among companies, but among networks that may be regarded as service ecologies. Following service science each entity comprises a dynamic configuration of resources and structures, thus a variety of design aspects needs alignment within these ecologies. To manage service ecologies this article suggests to link insights from network management with service science. A multi-dimensional framework consistently describes the organizational aspects of network management among service system entities as well as the required processes to align activities between service system entities and the possible information systems to support network management. The framework emerged from a design-oriented research project based on eleven interviews with managers from financial service providers in Germany and Switzerland.

scholarly journals Novel nonlinear control structure for vector control of SPIM drive using BS PCH

2020 ◽  
Vol 11 (2) ◽  
pp. 1099
Author(s):  
Ngoc Thuy Pham
Keyword(s):  
Nonlinear Control ◽  
Vector Control ◽  
Closed Loop ◽  
System Structure ◽  
Current Loop ◽  
Equation Resolution ◽  
Damping Matrix ◽  
Current Controller ◽  
Novel Structure ◽  
The Difference

This paper presents a novel structure combining the port-controlled Hamiltonian (PCH) and Backstepping (BS) nonlinear control for the vector control of the six-phase induction motor (SPIM). In this new scheme, to improve the outer loop’s robustness, the BS technique using the integral tracking errors action is proposed in the speed and flux controllers design. The advantage of this proposed control law is not to increase the complexity of differential equation resolution due to being not increased system states numbers. To enhance more the performance of SPIM drives (SPIMD), port-controlled Hamiltonian (PCH) scheme is used in the inner current loop controllers. In this proposed PCH current controller, the stabilization of controller is achieved via system passivity. In that, the interconnection and damping matrix functions of PCH system are shaped so that the physical (Hamiltonian) system structure is preserved at the closed loop level and the closed loop energy function is equal to the difference between the physical energy of the system and the energy supplied by the controller. The proposed control design is based on combination PCH and BS techniques improve significantly performance and robustness. The proposed speed control scheme is validated by Matlab-Simulink software.

scholarly journals The Dynamics of Google within the Frame of a Large Technical System

MaRBLe ◽  
2019 ◽  
Vol 2 ◽  
Author(s):  
Julian Johannes Schäfer
Keyword(s):  
Complex System ◽  
Conceptual Understanding ◽  
Exponential Growth ◽  
Science And Technology Studies ◽  
System Approach ◽  
Science And Technology ◽  
Technical System ◽  
System Structure ◽  
Theoretical Frameworks ◽  
The Us

The Large Technical System approach was introduced by the influential historian of technology, Thomas P. Hughes, in the 1970’s and is one of the most prominent theoretical frameworks within the Science and Technology Studies. However, it has found little attention in relation to the digital realm. This research applies the LTS framework onto the US-American company Google and seeks to bring a conceptual understanding to the company’s exponential growth. Thus, it describes the emergence and evolution of Google as a complex system – an alignment of components of technical and non-technical nature – and assigns patterns and concepts to its development. This research provides an answer to how Google not only gained a system structure but also reached the notion of momentum. Yet, suggesting a social constructivist path, this paper secludes by elucidating the influencing power of the LTS’s user – an important factor which was widely disregarded in the initial works of Hughes.

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